Altered, like...physically. Changing out the keyboard or painting all over it with fingernail polish, installing new hardware, stuff like that.Originally Posted by tashi
Hello EmpressPhoenix,
When I said, "The computer should be taken into the rental place for any repairs." I wasn't giving options. ;-)
That said, I have run this by someone who will consider helping you out although this is not yet a given.
Moreover, we are not privy to your rental agreement.
You can call the rental center and ask if they are in agreement for the computer to be analyzed and cleaned if necessary in a public forum environment.
Please explain,
1)
2)Originally Posted by EmpressPhoenix
That, and, they changed some of the other aspects of that, that I do not currently recall what they are, as it's a recent change from what I remember.
What is meant by "altered?
I hope that it being a rental does not hinder help. I know the risks and such, if something goes wrong. However, as they told me..they can always restore it back to it's factory settings as long as it's not physically damaged or altered in any way.
Regards.
I do know that they do not mind that I come here to get help. I've been renting from the same company for years. My old laptop, that I had had since 2007 or 2008ish, finally bit the dust this year. I've mentioned numerous times about coming to the Spybot forums and getting help for viruses and such. They are ok with it, as long as the computer is not being altered in anyway, as I said. Physically or physically damaged. Anything else they said, basically, they can just wipe the computer and restore it. That's what they do anyway if I can no longer afford the payments and it goes back to them.
I've honestly been coming here for years, and I do think I've mentioned more than a few times that I rent-to-own my computer(s). May I ask, why it is just now, that I'm possibly being turned down for help because of that?
