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Thread: Computer working until I renewed my Spybot license.

  1. #1
    Junior Member
    Join Date
    Jun 2012
    Location
    New Zealand
    Posts
    24

    Default Computer working until I renewed my Spybot license.

    Though startup has always been slow, I didn't have any trouble connecting to the internet until after I renewed my Home Professional Spybot license. Then, since it required a restart to finish installing, I shut down for the night. This morning, I've been unable to connect to the internet (no problem with my other devices), and windows troubleshooting wizards for "Internet Connections" returns:

    "The remote device or resource won't accept the connection." without a repair option. I opened Spybot and ran it (had also run it last night before the update with no significant threats). It took 52 min to run and returned the normal list of minor threats (seems to be the same list each time), but this time when I clicked on "Fix selected" it froze up.

    So I looked at my processes and saw that a heap of sdonzccess.exe #32 processes were still attempting to run (almost 2 hrs after starting my computer). I closed all those and now Spybot finished it's fix. However, when I try loading a web page (tried using Chrome and Opera), I still get a message "Unable to connect to the proxy server"

    Is there something else I should be doing here? Please help.

    Thank you.
    Kiwikay (using Windows 7 64bit)

  2. #2
    Junior Member
    Join Date
    Jun 2012
    Location
    New Zealand
    Posts
    24

    Default Typo above

    Meant to write processes called "sdonaccess.exe #32"

  3. #3
    Junior Member
    Join Date
    Jun 2012
    Location
    New Zealand
    Posts
    24

    Default Haven't run any of Spybot's advanced tools since I'm not an advanced user

    Please advise if I should go ahead with any of them (startup tools or system repair).

  4. #4
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,484

    Default

    Neither in this instance,actually.Please try opening Spybot start center,checkmark Advanced User Mode,click Settings(say yes to UAC),then the Internet Protection tab,then if Use Spybot Proxy is checkmarked,uncheck,then click Apply and OK,then check if you can connect to the internet.

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