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Thread: computer affected with blue screen problems and crashing/freezing

  1. 2015-11-26, 02:23 #1
    Edgecrusher
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    Default computer affected with blue screen problems and crashing/freezing

    Hi. my computer is affected with the blue screen problem frequently everytime i switch it on. it keeps doing it multiple times right after start up, as well as the screen going black and restarting itself.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 1000008e
    BCP1: C000001D
    BCP2: 82C9CC1D
    BCP3: 80DDFA74
    BCP4: 00000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\112615-15375-01.dmp
    C:\Users\Michelle\AppData\Local\Temp\WER-57328-0.sysdata.xml


    Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:23-11-2015
    Ran by Michelle (administrator) on MICHELLE-PC (24-11-2015 01:05:30)
    Running from C:\Users\Michelle\Downloads
    Loaded Profiles: Michelle (Available Profiles: Michelle)
    Platform: Microsoft Windows 7 Professional Service Pack 1 (X86) Language: English (United States)
    Internet Explorer Version 11 (Default browser: Chrome)
    Boot Mode: Normal
    Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic...ery-scan-tool/

    ==================== Processes (Whitelisted) =================

    (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

    (Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
    (Microsoft Corp.) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE
    (Microsoft Corp.) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVCM.EXE
    (Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
    (Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
    (Microsoft Corporation) C:\Windows\System32\WerFault.exe
    (Intel Corporation) C:\Windows\System32\igfxtray.exe
    (Intel Corporation) C:\Windows\System32\hkcmd.exe
    (Intel Corporation) C:\Windows\System32\igfxpers.exe
    (Intel Corporation) C:\Windows\System32\igfxsrvc.exe
    (Research In Motion Limited) C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
    (Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
    (Microsoft Corporation) C:\Program Files\Zune\ZuneLauncher.exe
    (Spotify Ltd) C:\Users\Michelle\AppData\Roaming\Spotify\SpotifyWebHelper.exe
    (Spotify Ltd) C:\Users\Michelle\AppData\Roaming\Spotify\Spotify.exe
    (Spotify Ltd) C:\Users\Michelle\AppData\Roaming\Spotify\SpotifyCrashService.exe
    (Spotify Ltd) C:\Users\Michelle\AppData\Roaming\Spotify\Spotify.exe
    (Microsoft Corporation) C:\Windows\System32\dllhost.exe
    (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
    (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
    (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
    (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
    (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe


    ==================== Registry (Whitelisted) ===========================

    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

    HKLM\...\Run: [RIMBBLaunchAgent.exe] => C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe [82256 2011-07-26] (Research In Motion Limited)
    HKLM\...\Run: [MSC] => C:\Program Files\Microsoft Security Client\msseces.exe [981688 2015-04-29] (Microsoft Corporation)
    HKLM\...\Run: [Zune Launcher] => C:\Program Files\Zune\ZuneLauncher.exe [159456 2011-08-05] (Microsoft Corporation)
    HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\Run: [Spotify Web Helper] => C:\Users\Michelle\AppData\Roaming\Spotify\SpotifyWebHelper.exe [2344768 2015-11-16] (Spotify Ltd)
    HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\Run: [AudialsNotifier] => C:\Program Files\Audials\Audials 12\AudialsNotifier.exe
    HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\Run: [Spotify] => C:\Users\Michelle\AppData\Roaming\Spotify\Spotify.exe [8281920 2015-11-16] (Spotify Ltd)
    HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\Windows\system32\Bubbles.scr [878592 2010-11-20] (Microsoft Corporation)

    ==================== Internet (Whitelisted) ====================

    (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

    Tcpip\Parameters: [DhcpNameServer] 192.168.1.254
    Tcpip\..\Interfaces\{13A6FD88-A1C4-4643-A73D-BF07CFEBFF02}: [DhcpNameServer] 192.168.1.254 192.168.1.254
    Tcpip\..\Interfaces\{2B1052C8-2D0E-4016-85BD-AB8255C1E5E9}: [DhcpNameServer] 192.168.1.254
    Tcpip\..\Interfaces\{3F9337E3-A2CF-4DC1-B086-2FB6F0948041}: [DhcpNameServer] 192.168.1.254 192.168.1.254
    Tcpip\..\Interfaces\{BEDB91DE-C4F3-42C0-84A7-CD6B90005B5B}: [DhcpNameServer] 192.168.1.254

    Internet Explorer:
    ==================
    HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
    HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} hxxp://java.sun.com/update/1.8.0/jinstall-1_8_0_31-windows-i586.cab
    DPF: {CAFEEFAC-0018-0000-0031-ABCDEFFEDCBA} hxxp://java.sun.com/update/1.8.0/jinstall-1_8_0_31-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} hxxp://java.sun.com/update/1.8.0/jinstall-1_8_0_31-windows-i586.cab
    DPF: {DAF7E6E6-D53A-439A-B28D-12271406B8A9} hxxp://mobileapps.blackberry.com/devicesoftware/AxLoader.cab

    FireFox:
    ========
    FF ProfilePath: C:\Users\Michelle\AppData\Roaming\Mozilla\Firefox\Profiles\lvyu5r43.default
    FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF32_19_0_0_245.dll [2015-11-11] ()
    FF Plugin: @Google.com/GoogleEarthPlugin -> C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll [2013-10-07] (Google)
    FF Plugin: @java.com/DTPlugin,version=11.31.2 -> C:\Program Files\Java\jre1.8.0_31\bin\dtplugin\npDeployJava1.dll [2015-01-22] (Oracle Corporation)
    FF Plugin: @java.com/JavaPlugin -> C:\Program Files\Java\jre1.8.0_31\bin\new_plugin\npjp2.dll [No File]
    FF Plugin: @java.com/JavaPlugin,version=11.31.2 -> C:\Program Files\Java\jre1.8.0_31\bin\plugin2\npjp2.dll [2015-01-22] (Oracle Corporation)
    FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
    FF Plugin: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
    FF Plugin: @microsoft.com/WLPG,version=15.4.3538.0513 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
    FF Plugin: @microsoft.com/WLPG,version=15.4.3555.0308 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
    FF Plugin: @RIM.com/WebSLLauncher,version=1.0 -> C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll [2011-05-26] ()
    FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.28.15\npGoogleUpdate3.dll [2015-09-15] (Google Inc.)
    FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.28.15\npGoogleUpdate3.dll [2015-09-15] (Google Inc.)
    FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2015-09-30] (Adobe Systems Inc.)
    FF Extension: SoundCloud Downloader - Technowise - C:\Users\Michelle\AppData\Roaming\Mozilla\Firefox\Profiles\lvyu5r43.default\Extensions\{c8d3bc80-0810-4d21-a2c2-be5f2b2832ac}.xpi [2015-03-13] [not signed]

    Chrome:
    =======
    CHR HomePage: Default -> hxxp://www.google.com/
    CHR StartupUrls: Default -> "hxxp://www.google.com/"
    CHR Plugin: (Shockwave Flash) - C:\Program Files\Google\Chrome\Application\46.0.2490.86\gcswf32.dll => No File
    CHR Plugin: (Shockwave Flash) - C:\Windows\system32\Macromed\Flash\NPSWF32.dll => No File
    CHR Plugin: (Java Deployment Toolkit 6.0.260.3) - C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll => No File
    CHR Plugin: (Java(TM) Platform SE 6 U26) - C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll => No File
    CHR Plugin: (Adobe Acrobat) - C:\Program Files\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll => No File
    CHR Plugin: (Silverlight Plug-In) - C:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll => No File
    CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\46.0.2490.86\ppGoogleNaClPluginChrome.dll => No File
    CHR Plugin: (Chrome PDF Viewer) - C:\Program Files\Google\Chrome\Application\46.0.2490.86\pdf.dll => No File
    CHR Plugin: (RIM Handheld Application Loader) - C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()
    CHR Plugin: (Google Earth Plugin) - C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
    CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll => No File
    CHR Plugin: (Windows LiveĀ™ Photo Gallery) - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    CHR Profile: C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default
    CHR Extension: (WOT) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\bhmmomiinigofkjcapegjjndpbikblnp [2015-04-21] [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
    CHR Extension: (YouTube) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-09-24]
    CHR Extension: (Adblock Plus) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2015-03-11] [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
    CHR Extension: (Google Search) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-10-27]
    CHR Extension: (Google Wallet) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-03-04] [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
    CHR Extension: (Gmail) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-03-28]

    ==================== Services (Whitelisted) ========================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    R2 MsMpSvc; C:\Program Files\Microsoft Security Client\MsMpEng.exe [22216 2015-04-30] (Microsoft Corporation)
    R3 NisSrv; C:\Program Files\Microsoft Security Client\NisSrv.exe [284504 2015-04-30] (Microsoft Corporation)
    S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [680960 2013-05-27] (Microsoft Corporation)

    ===================== Drivers (Whitelisted) ==========================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    S3 LachesisFltr; C:\Windows\System32\drivers\Lachesis.sys [12032 2007-08-08] (Razer (Asia-Pacific) Pte Ltd)
    R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [245096 2015-03-04] (Microsoft Corporation)
    R3 netr28u; C:\Windows\System32\DRIVERS\netr28u.sys [657408 2009-07-13] (Ralink Technology Corp.)
    R2 npf; C:\Windows\System32\drivers\npf.sys [35088 2010-07-16] (CACE Technologies, Inc.)
    S3 rt2500usb; C:\Windows\System32\DRIVERS\rt2500usb.sys [243456 2011-09-16] (Ralink Technology Inc.)
    S3 tbhsd; C:\Windows\System32\drivers\tbhsd.sys [40104 2014-11-05] (RapidSolution Software AG)
    S3 TuneConvertAudio; C:\Windows\System32\drivers\TuneConvertAudio.sys [23608 2011-11-13] (Windows (R) Win 7 DDK provider)
    S3 WsAudioDevice_383; C:\Windows\System32\drivers\WsAudioDevice_383.sys [16640 2013-01-08] (Wondershare) [File not signed]
    S3 catchme; \??\C:\Users\Michelle\AppData\Local\Temp\catchme.sys [X]
    S3 MBAMSwissArmy; \??\C:\Windows\system32\drivers\MBAMSwissArmy.sys [X]
    S0 TfFsMon; system32\drivers\TfFsMon.sys [X]
    S3 TfNetMon; \??\C:\Windows\system32\drivers\TfNetMon.sys [X]
    S0 TfSysMon; system32\drivers\TfSysMon.sys [X]

    ==================== NetSvcs (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


    ==================== One Month Created files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2015-11-24 01:05 - 2015-11-24 01:05 - 00012345 _____ C:\Users\Michelle\Downloads\FRST.txt
    2015-11-24 01:04 - 2015-11-24 01:05 - 00000000 ____D C:\FRST
    2015-11-24 01:04 - 2015-11-24 01:04 - 01718784 _____ (Farbar) C:\Users\Michelle\Downloads\FRST.exe
    2015-11-23 23:22 - 2015-11-23 23:22 - 00145840 _____ C:\Windows\Minidump\112315-14937-01.dmp
    2015-11-23 23:21 - 2015-11-23 23:21 - 00145872 _____ C:\Windows\Minidump\112315-13812-01.dmp
    2015-11-23 23:07 - 2015-11-23 23:07 - 00145888 _____ C:\Windows\Minidump\112315-15625-01.dmp
    2015-11-22 23:03 - 2015-11-22 23:03 - 00184352 _____ C:\Windows\Minidump\112215-15296-01.dmp
    2015-11-22 15:18 - 2015-11-22 15:18 - 00145888 _____ C:\Windows\Minidump\112215-16953-01.dmp
    2015-11-22 04:28 - 2015-11-22 04:28 - 00145880 _____ C:\Windows\Minidump\112215-16453-01.dmp
    2015-11-22 03:24 - 2015-11-22 03:24 - 00145880 _____ C:\Windows\Minidump\112215-17703-01.dmp
    2015-11-22 02:46 - 2015-11-22 02:47 - 00145872 _____ C:\Windows\Minidump\112215-16375-01.dmp
    2015-11-21 00:12 - 2015-11-21 00:12 - 00145888 _____ C:\Windows\Minidump\112115-18187-01.dmp
    2015-11-19 01:39 - 2015-11-21 08:11 - 00000000 ____D C:\Users\Michelle\Downloads\Machine Head- The Burning Red
    2015-11-19 00:30 - 2015-11-19 00:30 - 00145888 _____ C:\Windows\Minidump\111915-17562-01.dmp
    2015-11-17 04:41 - 2015-11-19 08:29 - 00000000 ____D C:\Users\Michelle\Downloads\Devil You Know- They Bleed Red [Limited Edition]
    2015-11-16 18:21 - 2015-11-16 18:21 - 00145888 _____ C:\Windows\Minidump\111615-16187-01.dmp
    2015-11-14 16:39 - 2015-11-21 08:11 - 00000000 ____D C:\Users\Michelle\Downloads\Trust Comapny- The Lonely Position Of Neutral
    2015-11-14 16:03 - 2015-11-14 16:03 - 00000000 ____D C:\Users\Michelle\Downloads\Lamb Of God- Hourglass - The Anthology
    2015-11-14 15:48 - 2015-11-19 08:29 - 00000000 ____D C:\Users\Michelle\Downloads\Job For A Cowboy- Ruination
    2015-11-14 15:42 - 2015-11-14 15:43 - 00000000 ____D C:\Users\Michelle\Downloads\[2008] - Gold Medal In Metal (2CDs)
    2015-11-14 15:26 - 2015-11-14 15:27 - 00000000 ____D C:\Users\Michelle\Downloads\[2004] - Reasoning The Impossible
    2015-11-14 14:30 - 2015-11-14 14:32 - 00002441 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acrobat Reader DC.lnk
    2015-11-14 14:30 - 2015-11-14 14:30 - 00002017 _____ C:\Users\Public\Desktop\Acrobat Reader DC.lnk
    2015-11-13 16:48 - 2015-11-22 22:12 - 00000000 ____D C:\Users\Michelle\Downloads\SOLUTION .45 I & II SWEDEN (MELODIC GROOVE METAL)
    2015-11-13 00:21 - 2015-11-03 17:46 - 02386944 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
    2015-11-10 23:46 - 2015-10-29 17:50 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\shimeng.dll
    2015-11-10 23:46 - 2015-10-29 17:49 - 00295936 _____ (Microsoft Corporation) C:\Windows\system32\apphelp.dll
    2015-11-10 23:46 - 2015-10-29 17:49 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\aelupsvc.dll
    2015-11-10 23:46 - 2015-10-29 17:49 - 00020992 _____ (Microsoft Corporation) C:\Windows\system32\sdbinst.exe
    2015-11-10 23:46 - 2015-10-20 00:52 - 03991488 _____ (Microsoft Corporation) C:\Windows\system32\ntkrnlpa.exe
    2015-11-10 23:46 - 2015-10-20 00:52 - 03935680 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
    2015-11-10 23:46 - 2015-10-20 00:52 - 00138176 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
    2015-11-10 23:46 - 2015-10-20 00:52 - 00067520 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
    2015-11-10 23:46 - 2015-10-20 00:48 - 01308160 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 01061376 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00655360 _____ (Microsoft Corporation) C:\Windows\system32\rpcrt4.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00552960 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00400896 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00262656 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
    2015-11-10 23:46 - 2015-10-20 00:45 - 00259584 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00251392 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00223232 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00172032 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00100352 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00069632 _____ (Microsoft Corporation) C:\Windows\system32\smss.exe
    2015-11-10 23:46 - 2015-10-20 00:45 - 00065536 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00043008 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00038912 _____ (Microsoft Corporation) C:\Windows\system32\csrsrv.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\cryptbase.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
    2015-11-10 23:46 - 2015-10-20 00:45 - 00015872 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll
    2015-11-10 23:46 - 2015-10-20 00:44 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe
    2015-11-10 23:46 - 2015-10-20 00:44 - 00022528 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe
    2015-11-10 23:46 - 2015-10-20 00:39 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
    2015-11-10 23:46 - 2015-10-20 00:39 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll
    2015-11-10 23:46 - 2015-10-20 00:35 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
    2015-11-10 23:46 - 2015-10-20 00:35 - 00006656 _____ (Microsoft Corporation) C:\Windows\system32\apisetschema.dll
    2015-11-10 23:46 - 2015-10-19 23:29 - 00225792 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb10.sys
    2015-11-10 23:46 - 2015-10-19 23:28 - 00124416 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb.sys
    2015-11-10 23:46 - 2015-10-19 23:28 - 00098304 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb20.sys
    2015-11-10 23:46 - 2015-10-13 16:31 - 00338944 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\afd.sys
    2015-11-10 23:46 - 2015-10-13 16:31 - 00074752 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tdx.sys
    2015-11-10 23:45 - 2015-11-03 21:51 - 00342728 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
    2015-11-10 23:45 - 2015-10-30 22:58 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
    2015-11-10 23:45 - 2015-10-30 22:58 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
    2015-11-10 23:45 - 2015-10-30 22:52 - 20331520 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
    2015-11-10 23:45 - 2015-10-30 22:47 - 00504832 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
    2015-11-10 23:45 - 2015-10-30 22:46 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
    2015-11-10 23:45 - 2015-10-30 22:45 - 00341504 _____ (Microsoft Corporation) C:\Windows\system32\html.iec
    2015-11-10 23:45 - 2015-10-30 22:45 - 00047616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
    2015-11-10 23:45 - 2015-10-30 22:44 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
    2015-11-10 23:45 - 2015-10-30 22:42 - 02279936 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
    2015-11-10 23:45 - 2015-10-30 22:39 - 00047104 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
    2015-11-10 23:45 - 2015-10-30 22:39 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
    2015-11-10 23:45 - 2015-10-30 22:37 - 00480256 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
    2015-11-10 23:45 - 2015-10-30 22:36 - 00663552 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
    2015-11-10 23:45 - 2015-10-30 22:36 - 00620032 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
    2015-11-10 23:45 - 2015-10-30 22:36 - 00115712 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
    2015-11-10 23:45 - 2015-10-30 22:36 - 00102912 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
    2015-11-10 23:45 - 2015-10-30 22:31 - 00667648 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
    2015-11-10 23:45 - 2015-10-30 22:28 - 00416256 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
    2015-11-10 23:45 - 2015-10-30 22:23 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
    2015-11-10 23:45 - 2015-10-30 22:21 - 00168960 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
    2015-11-10 23:45 - 2015-10-30 22:19 - 00076288 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
    2015-11-10 23:45 - 2015-10-30 22:18 - 00279040 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
    2015-11-10 23:45 - 2015-10-30 22:17 - 00130048 _____ (Microsoft Corporation) C:\Windows\system32\occache.dll
    2015-11-10 23:45 - 2015-10-30 22:16 - 04527616 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
    2015-11-10 23:45 - 2015-10-30 22:11 - 00230400 _____ (Microsoft Corporation) C:\Windows\system32\webcheck.dll
    2015-11-10 23:45 - 2015-10-30 22:10 - 00689152 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
    2015-11-10 23:45 - 2015-10-30 22:09 - 12854272 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
    2015-11-10 23:45 - 2015-10-30 22:09 - 02052608 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
    2015-11-10 23:45 - 2015-10-30 22:09 - 01155072 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
    2015-11-10 23:45 - 2015-10-30 22:09 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
    2015-11-10 23:45 - 2015-10-30 21:51 - 02011136 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
    2015-11-10 23:45 - 2015-10-30 21:48 - 01311744 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
    2015-11-10 23:45 - 2015-10-30 21:46 - 00710144 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
    2015-11-10 23:45 - 2015-10-13 04:50 - 00712640 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ndis.sys
    2015-11-10 23:45 - 2015-09-23 13:09 - 00371920 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\cng.sys
    2015-11-10 23:45 - 2015-09-23 13:09 - 00251000 _____ (Microsoft Corporation) C:\Windows\system32\bcryptprimitives.dll
    2015-11-10 23:44 - 2015-10-20 17:46 - 02955776 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll
    2015-11-10 23:44 - 2015-10-20 17:46 - 02061824 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll
    2015-11-10 23:44 - 2015-10-20 17:46 - 00566784 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll
    2015-11-10 23:44 - 2015-10-20 17:46 - 00174080 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll
    2015-11-10 23:44 - 2015-10-20 17:46 - 00093696 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll
    2015-11-10 23:44 - 2015-10-20 17:46 - 00035840 _____ (Microsoft Corporation) C:\Windows\system32\wups2.dll
    2015-11-10 23:44 - 2015-10-20 17:46 - 00030208 _____ (Microsoft Corporation) C:\Windows\system32\wups.dll
    2015-11-10 23:44 - 2015-10-20 17:45 - 00136192 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe
    2015-11-10 23:44 - 2015-10-20 17:45 - 00073728 _____ (Microsoft Corporation) C:\Windows\system32\WinSetupUI.dll
    2015-11-10 23:44 - 2015-10-20 17:45 - 00035328 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe
    2015-11-10 23:44 - 2015-10-20 17:45 - 00011776 _____ (Microsoft Corporation) C:\Windows\system32\wu.upgrade.ps.dll
    2015-11-10 23:44 - 2015-10-01 17:50 - 00216064 _____ (Microsoft Corporation) C:\Windows\system32\InkEd.dll
    2015-11-10 23:44 - 2015-10-01 17:50 - 00019968 _____ (Microsoft Corporation) C:\Windows\system32\jnwmon.dll
    2015-11-10 23:04 - 2015-11-10 23:04 - 00145888 _____ C:\Windows\Minidump\111015-16781-01.dmp
    2015-11-04 04:42 - 2015-11-04 04:42 - 00145888 _____ C:\Windows\Minidump\110415-19609-01.dmp
    2015-11-03 04:24 - 2015-11-17 04:45 - 00000000 ____D C:\Users\Michelle\AppData\Local\Adobe
    2015-11-03 04:10 - 2015-11-03 04:10 - 00145872 _____ C:\Windows\Minidump\110315-17187-01.dmp

    ==================== One Month Modified files and folders ========

    (If an entry is included in the fixlist, the file/folder will be moved.)

    2015-11-24 00:50 - 2012-12-13 21:11 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
    2015-11-24 00:28 - 2011-07-17 11:49 - 00000886 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
    2015-11-24 00:25 - 2011-07-13 03:51 - 01658933 _____ C:\Windows\WindowsUpdate.log
    2015-11-23 23:33 - 2009-07-14 04:34 - 00025744 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    2015-11-23 23:33 - 2009-07-14 04:34 - 00025744 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    2015-11-23 23:28 - 2011-09-17 12:13 - 00000000 ____D C:\Users\Michelle\AppData\Roaming\Spotify
    2015-11-23 23:26 - 2011-07-12 21:08 - 00006222 _____ C:\Windows\system32\PerfStringBackup.INI
    2015-11-23 23:23 - 2011-09-17 12:13 - 00000000 ____D C:\Users\Michelle\AppData\Local\Spotify
    2015-11-23 23:22 - 2011-09-18 11:32 - 194842205 _____ C:\Windows\MEMORY.DMP
    2015-11-23 23:22 - 2011-09-18 11:32 - 00000000 ____D C:\Windows\Minidump
    2015-11-23 23:22 - 2011-07-17 11:49 - 00000882 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
    2015-11-23 23:22 - 2009-07-14 04:53 - 00000006 ____H C:\Windows\Tasks\SA.DAT
    2015-11-23 23:22 - 2009-07-14 04:39 - 00227931 _____ C:\Windows\setupact.log
    2015-11-22 18:47 - 2009-07-14 04:53 - 00032620 _____ C:\Windows\Tasks\SCHEDLGU.TXT
    2015-11-21 08:11 - 2015-04-05 00:09 - 00000000 ___SD C:\Windows\system32\GWX
    2015-11-21 08:11 - 2009-07-14 02:37 - 00000000 ____D C:\Windows\system32\wfp
    2015-11-21 08:11 - 2009-07-14 02:37 - 00000000 ____D C:\Windows\registration
    2015-11-21 00:12 - 2011-07-12 20:56 - 00000000 ____D C:\Users\Michelle
    2015-11-15 01:09 - 2011-07-17 12:07 - 00187130 _____ C:\Windows\PFRO.log
    2015-11-14 14:30 - 2014-10-11 23:18 - 00000000 ____D C:\Program Files\Common Files\Adobe
    2015-11-14 14:30 - 2011-09-27 21:05 - 00000000 ____D C:\Program Files\Adobe
    2015-11-14 14:29 - 2011-09-27 21:05 - 00000000 ____D C:\ProgramData\Adobe
    2015-11-13 16:32 - 2009-07-14 04:33 - 00432144 _____ C:\Windows\system32\FNTCACHE.DAT
    2015-11-11 23:50 - 2012-12-13 21:10 - 00780488 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe
    2015-11-11 23:50 - 2011-07-17 11:48 - 00142536 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl
    2015-11-11 14:01 - 2009-07-14 02:37 - 00000000 ____D C:\Windows\rescache
    2015-11-11 01:51 - 2009-07-14 02:37 - 00000000 ____D C:\Windows\Microsoft.NET
    2015-11-11 01:27 - 2009-07-14 07:50 - 00000000 ____D C:\Program Files\Windows Journal
    2015-11-11 01:26 - 2013-10-13 16:41 - 00000000 ____D C:\ProgramData\Microsoft Help
    2015-11-11 01:26 - 2013-08-14 07:31 - 00000000 ____D C:\Windows\system32\MRT
    2015-11-11 01:21 - 2011-07-12 21:16 - 143250520 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe

    ==================== Files in the root of some directories =======

    2011-09-26 22:53 - 2011-11-17 08:34 - 0000231 _____ () C:\Users\Michelle\AppData\Roaming\Rim.Desktop.Exception.log
    2011-09-26 22:51 - 2011-09-26 22:51 - 0001147 _____ () C:\Users\Michelle\AppData\Roaming\Rim.Desktop.HttpServerSetup.log
    2011-09-26 22:53 - 2011-11-17 08:34 - 0000231 _____ () C:\Users\Michelle\AppData\Roaming\Rim.DesktopHelper.Exception.log
    2015-05-12 17:22 - 2015-05-12 17:22 - 0000000 _____ () C:\Users\Michelle\AppData\Local\Temp.dat
    2011-09-18 11:31 - 2011-09-18 11:31 - 0000000 _____ () C:\Users\Michelle\AppData\Local\{2FBD8E1A-0AAF-4854-A815-E9CC00D05A1B}

    Some files in TEMP:
    ====================
    C:\Users\Michelle\AppData\Local\Temp\Quarantine.exe
    C:\Users\Michelle\AppData\Local\Temp\sqlite3.dll


    ==================== Bamital & volsnap =================

    (There is no automatic fix for files that do not pass verification.)

    C:\Windows\explorer.exe => File is digitally signed
    C:\Windows\system32\winlogon.exe => File is digitally signed
    C:\Windows\system32\wininit.exe => File is digitally signed
    C:\Windows\system32\svchost.exe => File is digitally signed
    C:\Windows\system32\services.exe => File is digitally signed
    C:\Windows\system32\User32.dll => File is digitally signed
    C:\Windows\system32\userinit.exe => File is digitally signed
    C:\Windows\system32\rpcss.dll => File is digitally signed
    C:\Windows\system32\dnsapi.dll => File is digitally signed
    C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed


    LastRegBack: 2015-11-20 01:46

    ==================== End of FRST.txt ============================



    Additional scan result of Farbar Recovery Scan Tool (x86) Version:23-11-2015
    Ran by Michelle (2015-11-24 01:06:22)
    Running from C:\Users\Michelle\Downloads
    Microsoft Windows 7 Professional Service Pack 1 (X86) (2011-07-12 20:56:24)
    Boot Mode: Normal
    ==========================================================


    ==================== Accounts: =============================

    Administrator (S-1-5-21-1266558717-1336983367-1296811003-500 - Administrator - Disabled)
    Guest (S-1-5-21-1266558717-1336983367-1296811003-501 - Limited - Disabled)
    HomeGroupUser$ (S-1-5-21-1266558717-1336983367-1296811003-1002 - Limited - Enabled)
    Michelle (S-1-5-21-1266558717-1336983367-1296811003-1001 - Administrator - Enabled) => C:\Users\Michelle

    ==================== Security Center ========================

    (If an entry is included in the fixlist, it will be removed.)

    AV: Microsoft Security Essentials (Enabled - Up to date) {B7ECF8CD-0188-6703-DBA4-AA65C6ACFB0A}
    AS: Microsoft Security Essentials (Enabled - Up to date) {0C8D1929-27B2-688D-E114-9117BD2BB1B7}
    AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

    ==================== Installed Programs ======================

    (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

    Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.009.20069 - Adobe Systems Incorporated)
    Adobe AIR (HKLM\...\Adobe AIR) (Version: 2.7.1.19610 - Adobe Systems Incorporated)
    Adobe Flash Player 19 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 19.0.0.245 - Adobe Systems Incorporated)
    AudibleManager (HKLM\...\AudibleManager) (Version: 2004441824.48.56.37424498 - Audible, Inc.)
    BlackBerry Desktop Software 6.1 (HKLM\...\BlackBerry_Desktop) (Version: 6.1.0.35 - Research In Motion Ltd.)
    BlackBerry Desktop Software 6.1 (Version: 6.1.0.35 - Research In Motion Ltd.) Hidden
    BlackBerry Device Manager 6.1 (HKLM\...\BlackBerry_{B768E610-7C54-4BA8-A184-B4683515D1EF}) (Version: 6.1.0.35 - Research In Motion Ltd.)
    BlackBerry Device Manager 6.1 (Version: 6.1.0.35 - Research In Motion Ltd.) Hidden
    D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden
    Google Chrome (HKLM\...\Google Chrome) (Version: 46.0.2490.86 - Google Inc.)
    Google Earth Plug-in (HKLM\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
    Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
    Google Update Helper (Version: 1.3.28.15 - Google Inc.) Hidden
    Intel(R) Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
    Intel(R) TV Wizard (HKLM\...\TVWiz) (Version: - Intel Corporation)
    Java 8 Update 31 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
    Junk Mail filter update (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Mesh Runtime (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
    Messenger Companion (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
    Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-002E-0000-0000-0000000FF1CE}_ULTIMATER_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
    Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
    Microsoft Office Ultimate 2007 (HKLM\...\ULTIMATER) (Version: 12.0.6612.1000 - Microsoft Corporation)
    Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
    Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
    Mozilla Firefox 36.0.1 (x86 en-GB) (HKLM\...\Mozilla Firefox 36.0.1 (x86 en-GB)) (Version: 36.0.1 - Mozilla)
    Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 20.0.1 - Mozilla)
    OpenOffice.org 3.3 (HKLM\...\{82AF3E91-57E1-4754-84D0-40A46E2479AB}) (Version: 3.3.9567 - OpenOffice.org)
    Paint.NET v3.5.8 (HKLM\...\{9CF4A37B-A8C4-44D7-8C53-13B9D9594BB2}) (Version: 3.58.0 - dotPDN LLC)
    Radio Downloader (HKLM\...\{D7FE649A-E0FA-40C6-974D-555CEA440FFB}) (Version: 0.22.0.0 - NerdoftheHerd.com)
    Sean O'Connor's Windows Games Lite version August 2011 (HKLM\...\{9D66AE64-6C35-4523-A9E0-A092C64AD22F}_is1) (Version: August 2011 - Sean O'Connor's Windows Games Ltd)
    Spotify (HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\Spotify) (Version: 1.0.18.60.g5fe0413d - Spotify AB)
    SpywareBlaster 4.4 (HKLM\...\SpywareBlaster_is1) (Version: 4.4.0 - Javacool Software LLC)
    Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-002E-0000-0000-0000000FF1CE}_ULTIMATER_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)
    Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
    Windows Live Mesh ActiveX Control for Remote Connections (HKLM\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
    WinPcap 4.1.2 (HKLM\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)
    WinRAR 4.20 beta 3 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.3 - win.rar GmbH)
    Zune (HKLM\...\Zune) (Version: 04.08.2345.00 - Microsoft Corporation)

    ==================== Custom CLSID (Whitelisted): ==========================

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


    ==================== Restore Points =========================

    13-11-2015 15:44:30 Windows Update
    16-11-2015 18:33:49 Windows Update
    19-11-2015 00:43:19 Windows Update
    21-11-2015 00:23:52 Windows Update

    ==================== Hosts content: ===============================

    (If needed Hosts: directive could be included in the fixlist to reset Hosts.)

    2009-07-14 02:04 - 2014-10-31 02:54 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts

    127.0.0.1 localhost

    ==================== Scheduled Tasks (Whitelisted) =============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    Task: {04976854-6AE3-4338-AEBA-1AE8B4635B1D} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2015-11-11] (Adobe Systems Incorporated)
    Task: {0D2C328C-A770-4E17-A88D-F091233946A0} - System32\Tasks\Shutdown => C:\Windows\system32\shutdown.exe [2009-07-14] (Microsoft Corporation)
    Task: {1B784BF4-C1AD-4013-9BC7-85A8A5729BE8} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-29] (Google Inc.)
    Task: {33C94E5C-CE27-4C59-B46E-BAABF07E306F} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2015-08-29] (Google Inc.)
    Task: {3596AB12-4B00-4E35-BED9-BB3F33C646D4} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2015-10-28] (Adobe Systems Incorporated)
    Task: {38EE0FCE-8282-413C-B903-A87184AB6F74} - System32\Tasks\{6311E93B-ABFC-4A82-8C1B-14389EDBB25B} => pcalua.exe -a C:\Users\Michelle\Downloads\Spybot-Spyware-Doctor-Install.exe -d C:\Users\Michelle\Downloads
    Task: {81D1BD19-897F-4748-A531-8DE38ECC3993} - \UpdateVO -> No File <==== ATTENTION

    (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

    Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
    Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe

    ==================== Shortcuts =============================

    (The entries could be listed to be restored or removed.)

    ==================== Loaded Modules (Whitelisted) ==============

    2015-03-14 16:28 - 2015-11-16 12:23 - 50678592 _____ () C:\Users\Michelle\AppData\Roaming\Spotify\libcef.dll

    ==================== Alternate Data Streams (Whitelisted) =========

    (If an entry is included in the fixlist, only the ADS will be removed.)

    AlternateDataStreams: C:\ProgramData\TEMP:DFC5A2B2

    ==================== Safe Mode (Whitelisted) ===================

    (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" value will be restored.)


    ==================== EXE Association (Whitelisted) ===============

    (If an entry is included in the fixlist, the registry item will be restored to default or removed.)


    ==================== Internet Explorer trusted/restricted ===============

    (If an entry is included in the fixlist, it will be removed from the registry.)

    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\008i.com -> 008i.com
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\008k.com -> 008k.com
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\00hq.com -> 00hq.com
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\0190-dialers.com -> 0190-dialers.com
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\01i.info -> 01i.info
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\02pmnzy5eo29bfk4.com -> 02pmnzy5eo29bfk4.com
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\05p.com -> 05p.com
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\07ic5do2myz3vzpk.com -> 07ic5do2myz3vzpk.com
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\08nigbmwk43i01y6.com -> 08nigbmwk43i01y6.com
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\093qpeuqpmz6ebfa.com -> 093qpeuqpmz6ebfa.com
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\0calories.net -> 0calories.net
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\0cj.net -> 0cj.net
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\0scan.com -> 0scan.com
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\1-britney-spears-nude.com -> 1-britney-spears-nude.com
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\1-domains-registrations.com -> 1-domains-registrations.com
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\1-se.com -> 1-se.com
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\1001movie.com -> 1001movie.com
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\1001night.biz -> 1001night.biz
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\100gal.net -> 100gal.net
    IE restricted site: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\100sexlinks.com -> 100sexlinks.com

    There are 5001 more sites.


    ==================== Other Areas ============================

    (Currently there is no automatic fix for this section.)

    HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\Michelle\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
    DNS Servers: 192.168.1.254
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
    Windows Firewall is enabled.

    ==================== MSCONFIG/TASK MANAGER disabled items ==

    (Currently there is no automatic fix for this section.)


    ==================== FirewallRules (Whitelisted) ===============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    FirewallRules: [SPPSVC-In-TCP] => (Allow) %SystemRoot%\system32\sppsvc.exe
    FirewallRules: [SPPSVC-In-TCP-NoScope] => (Allow) %SystemRoot%\system32\sppsvc.exe
    FirewallRules: [{AE3FE50B-1E71-404A-A132-BC918D29D9A4}] => (Allow) C:\Program Files\Windows Live\Contacts\wlcomm.exe
    FirewallRules: [{12F5D057-3470-4A7C-9F9D-BDC3515FD332}] => (Allow) LPort=2869
    FirewallRules: [{CA74A430-205B-4065-8680-C827C8D37E5F}] => (Allow) LPort=1900
    FirewallRules: [{EE38DD53-8A67-4FE6-A69F-AE3BF82AA916}] => (Allow) C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    FirewallRules: [{9D6AD468-B064-46F0-9168-7E52A31EC83F}] => (Allow) C:\Program Files\Windows Live\Mesh\MOE.exe
    FirewallRules: [TCP Query User{394A914A-7997-44CF-BCAA-6A4AE179CCBB}C:\users\michelle\appdata\roaming\spotify\spotify.exe] => (Allow) C:\users\michelle\appdata\roaming\spotify\spotify.exe
    FirewallRules: [UDP Query User{33E86876-2D4E-4E2C-AC35-2752747EE6A8}C:\users\michelle\appdata\roaming\spotify\spotify.exe] => (Allow) C:\users\michelle\appdata\roaming\spotify\spotify.exe
    FirewallRules: [{43035395-AA04-40F7-8751-06B759731237}] => (Allow) C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe
    FirewallRules: [{B0EE8320-2CDC-45F3-9FE5-4ECB09FEBE32}] => (Allow) C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe
    FirewallRules: [{9A187F5E-FEC1-4059-99DA-420BDDFF5F72}] => (Allow) LPort=4481
    FirewallRules: [{9EC29921-507D-4E3D-9E91-F2A411ABF71E}] => (Allow) LPort=4481
    FirewallRules: [{A5F13BB1-E784-4020-B9C3-3FF00A9A38C4}] => (Allow) LPort=4482
    FirewallRules: [{CB2C4A0B-C84E-4D89-BB84-BB4C57AB3093}] => (Allow) LPort=4482
    FirewallRules: [TCP Query User{A3B8224B-B026-4D6D-B1EF-F92FB1A3D06C}C:\users\michelle\appdata\roaming\spotify\spotify.exe] => (Allow) C:\users\michelle\appdata\roaming\spotify\spotify.exe
    FirewallRules: [UDP Query User{B43CDCD4-9FE6-438C-A6B0-DE09194022AF}C:\users\michelle\appdata\roaming\spotify\spotify.exe] => (Allow) C:\users\michelle\appdata\roaming\spotify\spotify.exe
    FirewallRules: [{1763AF2C-E7CC-4F56-B617-D3BB5E12B2D2}] => (Allow) %ProgramFiles%\Zune\Zune.exe
    FirewallRules: [{D1ACF56B-64F3-471B-BF06-7E8B4EC022F0}] => (Allow) %ProgramFiles%\Zune\ZuneNSS.exe
    FirewallRules: [{BE4EDC04-3423-45C2-862D-420C7F20BDF0}] => (Allow) %ProgramFiles%\Zune\ZuneNSS.exe
    FirewallRules: [{D92284EF-FEC8-4CC9-89B2-EF7D0EC3F372}] => (Allow) %ProgramFiles%\Zune\ZuneNSS.exe
    FirewallRules: [{0450B1E4-A12F-46F8-B766-6A08A2A50909}] => (Allow) %ProgramFiles%\Zune\ZuneNSS.exe
    FirewallRules: [{DACE764A-5919-4FA3-A340-AB9639168EBE}] => (Allow) %ProgramFiles%\Zune\ZuneNSS.exe
    FirewallRules: [{A9217E5F-8560-4C99-938F-C9313690B44A}] => (Allow) %ProgramFiles%\Zune\ZuneNSS.exe
    FirewallRules: [{FA2560C0-F9A1-45CD-9643-343B2F4B32AA}] => (Allow) %ProgramFiles%\Zune\ZuneNSS.exe
    FirewallRules: [{93D2E21E-97BF-4737-B6FC-9FAFB675D220}] => (Allow) %ProgramFiles%\Zune\ZuneNSS.exe
    FirewallRules: [{C1B1ED03-3275-4B92-A035-20114497AC1D}] => (Allow) C:\Program Files\GoforFiles\goforfilesdl.exe
    FirewallRules: [{77FEF70B-E936-44F8-BF75-51D95E1C0006}] => (Allow) C:\Program Files\GoforFiles\goforfilesdl.exe
    FirewallRules: [{AC768521-2B11-4FFA-92A0-2B8CA2E1DE65}] => (Allow) C:\Program Files\GoforFiles\GoforFiles.exe
    FirewallRules: [{092BD26B-40C4-4E3D-B7A5-A45B040EBFD0}] => (Allow) C:\Program Files\GoforFiles\GoforFiles.exe
    FirewallRules: [{D452DD38-9712-471E-A850-309C8A0A6CC4}] => (Allow) C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe
    FirewallRules: [{D47E5B19-270F-4974-AC40-F8DAFB4F29EE}] => (Allow) C:\Program Files\Google\Chrome\Application\chrome.exe

    ==================== Faulty Device Manager Devices =============


    ==================== Event log errors: =========================

    Application errors:
    ==================
    Error: (11/23/2015 11:26:36 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3011) (User: NT AUTHORITY)
    Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

    Error: (11/23/2015 11:26:36 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3012) (User: NT AUTHORITY)
    Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

    Error: (11/23/2015 11:05:15 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3011) (User: NT AUTHORITY)
    Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

    Error: (11/23/2015 11:05:15 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3012) (User: NT AUTHORITY)
    Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

    Error: (11/23/2015 01:32:26 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3011) (User: NT AUTHORITY)
    Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

    Error: (11/23/2015 01:32:26 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3012) (User: NT AUTHORITY)
    Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

    Error: (11/23/2015 01:12:49 AM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3011) (User: NT AUTHORITY)
    Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

    Error: (11/23/2015 01:12:49 AM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3012) (User: NT AUTHORITY)
    Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

    Error: (11/22/2015 11:08:04 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3011) (User: NT AUTHORITY)
    Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

    Error: (11/22/2015 11:08:04 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3012) (User: NT AUTHORITY)
    Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.


    System errors:
    =============
    Error: (11/23/2015 11:22:43 PM) (Source: Service Control Manager) (EventID: 7026) (User: )
    Description: The following boot-start or system-start driver(s) failed to load:
    TfFsMon
    TfSysMon

    Error: (11/23/2015 11:22:10 PM) (Source: BugCheck) (EventID: 1001) (User: )
    Description: 0x0000008e (0xc0000005, 0x8c3d4645, 0x80e1d778, 0x00000000)C:\Windows\MEMORY.DMP112315-14937-01

    Error: (11/23/2015 11:22:09 PM) (Source: EventLog) (EventID: 6008) (User: )
    Description: The previous system shutdown at 23:21:17 on ‎23/‎11/‎2015 was unexpected.

    Error: (11/23/2015 11:01:20 PM) (Source: Service Control Manager) (EventID: 7026) (User: )
    Description: The following boot-start or system-start driver(s) failed to load:
    TfFsMon
    TfSysMon

    Error: (11/23/2015 10:36:50 PM) (Source: Service Control Manager) (EventID: 7026) (User: )
    Description: The following boot-start or system-start driver(s) failed to load:
    TfFsMon
    TfSysMon

    Error: (11/23/2015 01:28:05 PM) (Source: Service Control Manager) (EventID: 7026) (User: )
    Description: The following boot-start or system-start driver(s) failed to load:
    TfFsMon
    TfSysMon

    Error: (11/23/2015 01:08:35 AM) (Source: Service Control Manager) (EventID: 7026) (User: )
    Description: The following boot-start or system-start driver(s) failed to load:
    TfFsMon
    TfSysMon

    Error: (11/22/2015 11:04:16 PM) (Source: Service Control Manager) (EventID: 7026) (User: )
    Description: The following boot-start or system-start driver(s) failed to load:
    TfFsMon
    TfSysMon

    Error: (11/22/2015 11:03:57 PM) (Source: BugCheck) (EventID: 1001) (User: )
    Description: 0x000000d1 (0x00040014, 0x00000002, 0x00000000, 0x94677493)C:\Windows\MEMORY.DMP112215-15296-01

    Error: (11/22/2015 11:03:56 PM) (Source: EventLog) (EventID: 6008) (User: )
    Description: The previous system shutdown at 23:02:41 on ‎22/‎11/‎2015 was unexpected.


    CodeIntegrity:
    ===================================
    Date: 2014-10-31 00:53:19.247
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

    Date: 2014-10-31 00:09:02.869
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

    Date: 2014-10-30 08:09:20.099
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

    Date: 2014-10-30 07:58:09.708
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

    Date: 2014-10-30 07:24:02.910
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

    Date: 2014-10-30 07:09:08.448
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

    Date: 2014-10-30 01:08:11.113
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

    Date: 2014-10-30 00:45:58.950
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

    Date: 2014-10-30 00:22:50.740
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

    Date: 2014-10-30 00:11:17.249
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.


    ==================== Memory info ===========================

    Processor: Genuine Intel(R) CPU 2140 @ 1.60GHz
    Percentage of memory in use: 52%
    Total physical RAM: 3318.24 MB
    Available physical RAM: 1590.85 MB
    Total Virtual: 6632.74 MB
    Available Virtual: 4977.02 MB

    ==================== Drives ================================

    Drive c: () (Fixed) (Total:247.82 GB) (Free:97.31 GB) NTFS
    Drive d: (Storage) (Fixed) (Total:683.59 GB) (Free:528.61 GB) NTFS

    ==================== MBR & Partition Table ==================

    ========================================================
    Disk: 0 (MBR Code: Windows 7 or 8) (Size: 931.5 GB) (Disk ID: 10A795B5)
    Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
    Partition 2: (Not Active) - (Size=247.8 GB) - (Type=07 NTFS)
    Partition 3: (Not Active) - (Size=683.6 GB) - (Type=07 NTFS)

    ==================== End of Addition.txt ============================



    aswMBR version 1.0.1.2252 Copyright(c) 2014 AVAST Software
    Run date: 2015-11-24 01:11:40
    -----------------------------
    01:11:40.700 OS Version: Windows 6.1.7601 Service Pack 1
    01:11:40.700 Number of processors: 2 586 0xF02
    01:11:40.700 ComputerName: MICHELLE-PC UserName: Michelle
    01:11:56.765 Initialize success
    01:11:57.136 VM: initialized successfully
    01:11:57.139 VM: Intel CPU virtualization not supported
    01:14:48.450 AVAST engine defs: 15112301
    01:14:50.575 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP3T0L0-4
    01:14:50.575 Disk 0 Vendor: SAMSUNG_HD103SJ 1AJ10001 Size: 953869MB BusType: 3
    01:14:50.700 Disk 0 MBR read successfully
    01:14:50.700 Disk 0 MBR scan
    01:14:50.778 Disk 0 Windows 7 default MBR code
    01:14:50.809 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048
    01:14:50.809 Disk 0 default boot code
    01:14:50.872 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 253768 MB offset 206848
    01:14:50.950 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 699999 MB offset 519923712
    01:14:51.028 Disk 0 scanning sectors +1953521664
    01:14:51.137 Disk 0 scanning C:\Windows\system32\drivers
    01:15:22.559 Service scanning
    01:15:40.410 Service MpKsl11a79f48 C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{4A1E2F29-225D-4E8D-8A1E-28D5B172842B}\MpKsl11a79f48.sys **LOCKED** 32
    01:16:03.874 Modules scanning
    01:16:03.874 Disk 0 trace - called modules:
    01:16:03.909 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll ataport.SYS intelide.sys PCIIDEX.SYS atapi.sys
    01:16:03.919 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x862457e0]
    01:16:03.937 3 CLASSPNP.SYS[8ca8759e] -> nt!IofCallDriver -> [0x85d7d328]
    01:16:03.953 5 ACPI.sys[8c2253d4] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP3T0L0-4[0x85d81030]
    01:16:04.375 AVAST engine scan C:\Windows
    01:16:07.091 AVAST engine scan C:\Windows\system32
    01:21:46.114 AVAST engine scan C:\Windows\system32\drivers
    01:22:35.318 AVAST engine scan C:\Users\Michelle
    01:38:54.206 AVAST engine scan C:\ProgramData
    01:42:47.714 Disk 0 statistics 3015452/0/0 @ 1.81 MB/s
    01:42:47.731 Scan finished successfully
    01:47:02.624 Disk 0 MBR has been saved successfully to "C:\Users\Michelle\Desktop\MBR.dat"
    01:47:02.686 The log file has been saved successfully to "C:\Users\Michelle\Desktop\aswMBR.txt"
  2. 2015-11-27, 13:07 #2
    Juliet
    Juliet is offline
    Security Expert-emeritus Juliet's Avatar
    Join Date
    Feb 2007
    Location
    Deep South
    Posts
    4,084

    Default

    Don't know if I can get to the root of the problem, but we'll try.

    Please open Notepad *Do Not Use Wordpad!* or use any other text editor than Notepad or the script will fail. (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the quote box below:
    To do this highlight the contents of the box and right click on it and select copy.
    Paste this into the open notepad. save it to the Desktop as fixlist.txt
    NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.
    It needs to be saved Next to the "Farbar Recovery Scan Tool" (If asked to overwrite existing one please allow)

    start
    CreateRestorePoint:
    CloseProcesses:
    CHR Plugin: (Shockwave Flash) - C:\Program Files\Google\Chrome\Application\46.0.2490.86\gcswf32.dll => No File
    CHR Plugin: (Shockwave Flash) - C:\Windows\system32\Macromed\Flash\NPSWF32.dll => No File
    CHR Plugin: (Java Deployment Toolkit 6.0.260.3) - C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll => No File
    CHR Plugin: (Java(TM) Platform SE 6 U26) - C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll => No File
    CHR Plugin: (Adobe Acrobat) - C:\Program Files\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll => No File
    CHR Plugin: (Silverlight Plug-In) - C:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll => No File
    CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\46.0.2490.86\ppGoogleNaClPluginChrome.dll => No File
    CHR Plugin: (Chrome PDF Viewer) - C:\Program Files\Google\Chrome\Application\46.0.2490.86\pdf.dll => No File
    [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
    CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll => No File
    CHR Extension: (Adblock Plus) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2015-03-11] [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
    [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
    C:\Users\Michelle\AppData\Local\Temp\Quarantine.exe
    C:\Users\Michelle\AppData\Local\Temp\sqlite3.dll
    Task: {81D1BD19-897F-4748-A531-8DE38ECC3993} - \UpdateVO -> No File <==== ATTENTION
    AlternateDataStreams: C:\ProgramData\TEMP:DFC5A2B2
    S0 TfFsMon; system32\drivers\TfFsMon.sys [X]
    S3 TfNetMon; \??\C:\Windows\system32\drivers\TfNetMon.sys [X]
    S0 TfSysMon; system32\drivers\TfSysMon.sys [X]
    C:\Windows\system32\drivers\TfNetMon.sys
    C:\Windows\system32\drivers\TfSysMon.sys
    EmptyTemp:
    End
    Open FRST/FRST64 and press the > Fix < button just once and wait.
    If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

    ~~~~~~~~~~~~~~~~~~~~~~~`

    AdwCleaner
    • Please download AdwCleaner and save the file to your Desktop.
    • Right-Click AdwCleaner.exe and select Run as administrator to run the programme.
    • Follow the prompts.
    • Click Scan.
    • Upon completion, click Report. A log (AdwCleaner[SX].txt) will open. Briefly check the log for anything you know to be legitimate.
    • Ensure anything you know to be legitimate does not have a checkmark, and click Clean.
    • Follow the prompts and allow your computer to reboot.
    • After rebooting, a log (AdwCleaner[SX].txt) will open. Copy the contents of the log and paste in your next reply.

    -- File and registry key backups are made for anything removed using this tool. Should a legitimate entry be removed (otherwise known as a 'false-positive'), simple steps can be taken to restore the entry. Please do not overly concern yourself with the contents of AdwCleaner[R0].txt.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



    Please download Junkware Removal Tool
    or from here http://downloads.malwarebytes.org/file/jrt
    to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.


    ~~~~~~~~~~~`
    please post
    Fixlog.txt
    AdwCleaner[CX].txt
    JRT.txt
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.
  3. 2015-11-28, 02:11 #3
    Edgecrusher
    Edgecrusher is offline
    Senior Member Edgecrusher's Avatar
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    London England
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    Default

    Fix result of Farbar Recovery Scan Tool (x86) Version:27-11-2015
    Ran by Michelle (2015-11-28 00:59:02) Run:1
    Running from C:\Users\Michelle\Desktop
    Loaded Profiles: Michelle (Available Profiles: Michelle)
    Boot Mode: Normal

    ==============================================

    fixlist content:
    *****************
    start
    CreateRestorePoint:
    CloseProcesses:
    CHR Plugin: (Shockwave Flash) - C:\Program Files\Google\Chrome\Application\46.0.2490.86\gcswf32.dll => No File
    CHR Plugin: (Shockwave Flash) - C:\Windows\system32\Macromed\Flash\NPSWF32.dll => No File
    CHR Plugin: (Java Deployment Toolkit 6.0.260.3) - C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll => No File
    CHR Plugin: (Java(TM) Platform SE 6 U26) - C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll => No File
    CHR Plugin: (Adobe Acrobat) - C:\Program Files\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll => No File
    CHR Plugin: (Silverlight Plug-In) - C:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll => No File
    CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\46.0.2490.86\ppGoogleNaClPluginChrome.dll => No File
    CHR Plugin: (Chrome PDF Viewer) - C:\Program Files\Google\Chrome\Application\46.0.2490.86\pdf.dll => No File
    [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
    CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll => No File
    CHR Extension: (Adblock Plus) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2015-03-11] [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
    [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION
    C:\Users\Michelle\AppData\Local\Temp\Quarantine.exe
    C:\Users\Michelle\AppData\Local\Temp\sqlite3.dll
    Task: {81D1BD19-897F-4748-A531-8DE38ECC3993} - \UpdateVO -> No File <==== ATTENTION
    AlternateDataStreams: C:\ProgramData\TEMP:DFC5A2B2
    S0 TfFsMon; system32\drivers\TfFsMon.sys [X]
    S3 TfNetMon; \??\C:\Windows\system32\drivers\TfNetMon.sys [X]
    S0 TfSysMon; system32\drivers\TfSysMon.sys [X]
    C:\Windows\system32\drivers\TfNetMon.sys
    C:\Windows\system32\drivers\TfSysMon.sys
    EmptyTemp:
    End
    *****************

    Restore point was successfully created.
    Processes closed successfully.
    C:\Program Files\Google\Chrome\Application\46.0.2490.86\gcswf32.dll => not found.
    C:\Windows\system32\Macromed\Flash\NPSWF32.dll => not found.
    C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll => not found.
    C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll => not found.
    C:\Program Files\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll => not found.
    C:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll => not found.
    C:\Program Files\Google\Chrome\Application\46.0.2490.86\ppGoogleNaClPluginChrome.dll => not found.
    C:\Program Files\Google\Chrome\Application\46.0.2490.86\pdf.dll => not found.
    [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION => Error: No automatic fix found for this entry.
    C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll => not found.
    C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb <==== ATTENTION => not found.
    [UpdateUrl: hxxps://epicunitscan.info/00service/update2/crx] <==== ATTENTION => Error: No automatic fix found for this entry.
    C:\Users\Michelle\AppData\Local\Temp\Quarantine.exe => moved successfully
    C:\Users\Michelle\AppData\Local\Temp\sqlite3.dll => moved successfully
    "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{81D1BD19-897F-4748-A531-8DE38ECC3993}" => key removed successfully.
    "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{81D1BD19-897F-4748-A531-8DE38ECC3993}" => key removed successfully.
    "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\UpdateVO" => key removed successfully.
    C:\ProgramData\TEMP => ":DFC5A2B2" ADS removed successfully..
    TfFsMon => service removed successfully.
    TfNetMon => service removed successfully.
    TfSysMon => service removed successfully.
    "C:\Windows\system32\drivers\TfNetMon.sys" => not found.
    "C:\Windows\system32\drivers\TfSysMon.sys" => not found.
    EmptyTemp: => 1.5 GB temporary data Removed.


    The system needed a reboot.

    ==== End of Fixlog 00:59:45 ====



    # AdwCleaner v5.022 - Logfile created 28/11/2015 at 01:07:32
    # Updated 22/11/2015 by Xplode
    # Database : 2015-11-22.2 [Server]
    # Operating system : Windows 7 Professional Service Pack 1 (x86)
    # Username : Michelle - MICHELLE-PC
    # Running from : C:\Users\Michelle\Desktop\AdwCleaner.exe
    # Option : Cleaning
    # Support : http://toolslib.net/forum

    ***** [ Services ] *****


    ***** [ Folders ] *****


    ***** [ Files ] *****

    [-] File Deleted : C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\klibnahbojhkanfgaglnlalfkgpcppfi

    ***** [ DLLs ] *****


    ***** [ Shortcuts ] *****


    ***** [ Scheduled tasks ] *****


    ***** [ Registry ] *****

    [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D879A501-50A7-BEFC-A4C5-32DC6E0CB208}
    [-] Key Deleted : HKCU\Software\WEBAPP
    [-] Key Deleted : HKCU\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
    [-] Key Deleted : HKLM\SOFTWARE\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
    [-] Key Deleted : HKU\.DEFAULT\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}

    ***** [ Web browsers ] *****


    *************************

    :: "Tracing" keys removed
    :: Winsock settings cleared

    ########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1197 bytes] ##########
  4. 2015-11-28, 02:17 #4
    Edgecrusher
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    Default

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware Removal Tool (JRT) by Malwarebytes
    Version: 8.0.1 (11.24.2015)
    Operating System: Windows 7 Professional x86
    Ran by Michelle (Administrator) on 28/11/2015 at 1:13:48.97
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




    File System: 2

    Successfully deleted: C:\Users\Michelle\AppData\Local\crashrpt (Folder)
    Successfully deleted: C:\Windows\System32\${logfile} (File)



    Registry: 1

    Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\Search\\SearchAssistant (Registry Value)




    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Scan was completed on 28/11/2015 at 1:15:56.46
    End of JRT log
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  5. 2015-11-28, 04:34 #5
    Juliet
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    Download Malwarebytes' Anti-Malware TO YOUR DESKTOP


    • Windows XP : Double click on the icon to run it.
    • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"







    • On the Dashboard click on Update Now
    • Go to the Setting Tab
    • Under Setting go to Detection and Protection
    • Under PUP and PUM make sure both are set to show Treat Detections as Malware
    • Go to Advanced setting and make sure Automatically Quarantine Detected Items is checked
    • Then on the Dashboard click on Scan
    • Make sure to select THREAT SCAN
    • Then click on Scan


      After the restart once you are back at your desktop, open MBAM once more.
      Click on the History tab > Application Logs.
      Double click on the scan log which shows the Date and time of the scan just performed.
      Click 'Copy to Clipboard'
      Paste the contents of the clipboard into your reply



    • When the scan is finished and the log pops up...select Copy to Clipboard
    • Please paste the log back into this thread for review
    • Exit Malwarebytes


    How is the computer now?
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.
  6. 2015-11-28, 17:40 #6
    Edgecrusher
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    Malwarebytes Anti-Malware
    www.malwarebytes.org


    Update, 28/11/2015 15:56, SYSTEM, MICHELLE-PC, Manual, Rootkit Database, 2015.9.18.1, 2015.11.26.1,
    Update, 28/11/2015 15:56, SYSTEM, MICHELLE-PC, Manual, IP Database, 2015.9.21.2, 2015.11.25.1,
    Update, 28/11/2015 15:56, SYSTEM, MICHELLE-PC, Manual, Domain Database, 2015.9.22.3, 2015.11.28.1,
    Update, 28/11/2015 15:56, SYSTEM, MICHELLE-PC, Manual, Remediation Database, 2015.9.16.1, 2015.11.22.2,
    Protection, 28/11/2015 15:56, SYSTEM, MICHELLE-PC, Protection, Malware Protection, Starting,
    Protection, 28/11/2015 15:56, SYSTEM, MICHELLE-PC, Protection, Malware Protection, Started,
    Protection, 28/11/2015 15:56, SYSTEM, MICHELLE-PC, Protection, Malicious Website Protection, Starting,
    Protection, 28/11/2015 15:56, SYSTEM, MICHELLE-PC, Protection, Malicious Website Protection, Started,
    Update, 28/11/2015 15:56, SYSTEM, MICHELLE-PC, Manual, Malware Database, 2015.9.22.5, 2015.11.28.3,
    Protection, 28/11/2015 15:56, SYSTEM, MICHELLE-PC, Protection, Refresh, Starting,
    Protection, 28/11/2015 15:56, SYSTEM, MICHELLE-PC, Protection, Malicious Website Protection, Stopping,
    Protection, 28/11/2015 15:56, SYSTEM, MICHELLE-PC, Protection, Malicious Website Protection, Stopped,
    Protection, 28/11/2015 15:56, SYSTEM, MICHELLE-PC, Protection, Refresh, Success,
    Protection, 28/11/2015 15:59, SYSTEM, MICHELLE-PC, Protection, Malware Protection, Stopping,
    Protection, 28/11/2015 15:59, SYSTEM, MICHELLE-PC, Protection, Malware Protection, Stopped,
    Error, 28/11/2015 16:09, SYSTEM, MICHELLE-PC, Update, Bad md5 or size: domains, 11,
    Error, 28/11/2015 16:09, SYSTEM, MICHELLE-PC, Update, Bad md5 or size: ips, 11,
    Update, 28/11/2015 16:09, SYSTEM, MICHELLE-PC, Manual, IP Database, 2015.9.21.2, 2015.11.25.1,
    Update, 28/11/2015 16:09, SYSTEM, MICHELLE-PC, Manual, Domain Database, 2015.9.22.3, 2015.11.28.1,
    Protection, 28/11/2015 16:10, SYSTEM, MICHELLE-PC, Protection, Malware Protection, Starting,
    Protection, 28/11/2015 16:10, SYSTEM, MICHELLE-PC, Protection, Malware Protection, Started,
    Protection, 28/11/2015 16:10, SYSTEM, MICHELLE-PC, Protection, Malicious Website Protection, Starting,
    Protection, 28/11/2015 16:10, SYSTEM, MICHELLE-PC, Protection, Malicious Website Protection, Started,


    (end)



    before i could scan, the computer screen went black and then a few seconds later, it restarted. Then after the scan, it did not require a restart and no logs came up. But there are 598 items detected.
  7. 2015-11-29, 02:08 #7
    Juliet
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    You posted the protection/update log.

    Open Malwarebytes

    Click on the History tab > Application Logs.
    Double click on the scan log which shows the Date and time of the scan just performed.
    Click 'Copy to Clipboard'
    Paste the contents of the clipboard into your reply


    ~~~~~~~~~~~~~~~~~~``

    What we can do now is run an online scan with Eset, for the time being it is our most trusted scanner.
    Most reliable and thorough.
    The settings I suggest will show us items located in quarantine folders so don't be alarmed with this, also, in case of a false positive I ask that you not allow it to delete what it does find.
    This scanner can take quite a bit of time to run, depending of course how full your computer is.



    Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.

    ESET Online Scan
    Note: This scan may take a long time to complete. Please do not browse the Internet whilst your Anti-Virus is disabled.
    • Please download ESET Online Scan and save the file to your Desktop.
    • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
    • Double-click esetsmartinstaller_enu.exe to run the programme.
    • Agree to the EULA by placing a checkmark next to Yes, I accept the Terms of Use. Then click Start.
    • Agree to the Terms of Use once more and click Start. Allow components to download.
    • Place a checkmark next to Enable detection of potentially unwanted applications.
    • Click Advanced settings. Place a checkmark next to:
      • Scan archives
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth technology

    • Ensure Remove found threats is unchecked.
    • Click Start.
    • Wait for the scan to finish. Please be patient as this can take some time.
    • Upon completion, click . If no threats were found, skip the next two bullet points.
    • Click and save the file to your Desktop, naming it something such as "MyEsetScan".
    • Push the Back button.
    • Place a checkmark next to and click .
    • Re-enable your anti-virus software.
    • Copy the contents of the log and paste in your next reply.



    Please try to post these 2 logs.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.
  8. 2015-11-29, 06:56 #8
    Edgecrusher
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    the protection log shows the 28/11/15 date. there is no scan log that shows it on the same day. the other scan log shows 13/05/2015 and 12/05/15
  9. 2015-11-29, 09:27 #9
    Edgecrusher
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    the eset scanner has finished scanning and no threats were found at all. no logs or other options came up, so just clicked Finish
  10. 2015-11-29, 12:54 #10
    Juliet
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    If the blue screen crashes are still happening I'll have to send you to a Windows forum in order to try and find out what causing that, usually related to a bad or corrupt driver....among other things I think.

    How is the computer at the moment?
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.
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