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Thread: I wish to buy another licence

  1. #1
    Junior Member
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    Default I wish to buy another licence

    I have bought an other computer and wish to install Spybot. When I reach the final check out a screen appears with an ad from my bank(?) for some sort of secure payment protection. I cannot get past this screen. It will not allow me to finish the transaction. I do not want what ever this "service" is. I just wish to get a copy of Spybot for my new computer.

    Otto

  2. #2
    Member of Team Spybot tashi's Avatar
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    Default

    Hello OttoG,

    Where are you trying to make a purchase please?

    Home Page: https://www.safer-networking.org/

    Please let me know.

    Best regards.
    Last edited by tashi; 2016-04-26 at 02:02. Reason: clarify
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Default I have made a .pdf file

    I have made a .pdf file with screen captures of the steps required to purchase a license. on the fifth page you will see something that I believe is not quite proper.


    Otto

  4. #4
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    Default

    Let's try the attachment again.

    Well that doesn't work.

    Sorry to have bothered you.

    Otto

  5. #5
    Member of Team Spybot tashi's Avatar
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    Default

    Hello OttoG,

    It isn't a bother I want to help.

    I have no idea why you are receiving a popup from your bank, if that is what it is.

    Did you try using the customer service contact form to ask for assistance in order to make another purchase?

    https://www.safer-networking.org/sup...cket/services/
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  6. #6
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    Default

    Thank you for your time.

    After quite a number of "glitches" I have decided to go with a Mac pro and pretty much leave Windows. I still have this computer for email and such and will continue to renew my license for it.

    I am almost positive that the last screen that I mentioned is not from my bank and that I get it from a site that is supposed to have software to prevent this has convinced me that Windows is no longer a viable choice for me. The fact that I could not make an attachment And as I mentioned before numerous other glitches not connected to this site have brought me to make this decision.

    Again thank you.

    Otto

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