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Thread: help please! mcafee and norton have officially lost it!

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  1. #1
    Senior Member
    Join Date
    Feb 2008
    Location
    L.A. (Lower Arkansas)
    Posts
    381

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    ok, still no luck with eset. it's been about a week now and it has scanned 235,000 files and still going. it has listed 0 scan result files. it has taken a while before but not this long. again i apologize for my absence. this pc is an old lenovo ideapad 330 and is so slow it makes me almost cry.

  2. #2
    Security Expert-emeritus Juliet's Avatar
    Join Date
    Feb 2007
    Location
    Deep South
    Posts
    4,084

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    Let's bring that to an end.
    If it's still running I would open task manager and do an End Task on the scanner.
    Check add/remove programs list and if you see Eset listed there I would uninstall it, no sense to keep it there.

    I think we can remove tools and quarantine folders now. You really need to do this sense the version of Farbar you used was outdated.

    Use this tool to remove quarantined items:

    Please download KpRm by Kernel-panik and save to your Desktop.
    • Click on KpRm.exe to run the tool.

    Vista/Windows 7/8/10 users right-click and select Run As Administrator.
    • Put a check mark next to these items:

    - Delete tools
    - Delete now
    • Click the "Run" button.


    • When the tool has finished, it will create and open a log report and delete itself.
    Windows Insider MVP Consumer Security 2009 - 2017
    Please do not PM me for Malware help, we all benefit from posting on the open board.

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