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Thread: Browser helper to block bad downloads is NOT installed.

  1. #1
    Junior Member
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    Oct 2006
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    Question Browser helper to block bad downloads is NOT installed.

    I have 2 problems:

    On the immunize page, the "browser helper to block bad downloads" check box is not checked, however when I try to check it, it just turns grey and will not install/check. How do I fix that? A complete scan comes up clean.

    The second problem (not sure if they are related) is everytime I restart the computer the "system32" folder opens. Any suggestions?

    This is a Windows 2000 SP4 fully patched.

    Thank you for any help.

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    The sdhelper.dll is probably missing from your Spybot - Search & Destroy folder.
    To check,go to C:\Program Files\Spybot - Search & Destroy and see if you see sdhelper.dll in there.

  3. #3
    Junior Member
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    Oct 2006
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    That was it, thank you. A quick re-install and update took care of the problem. I wonder what happened to that .dll?

    Any ideas on why a folder (system32) keeps opening on reboot? I have tried the suggestions found by googling the problem, but none have helped.

    Thanks again for your help.

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    Did you see this one?:
    http://ask-leo.com/why_does_my_syste..._i_log_in.html

    Actually,I could of posted a link for a sdhelper.dll download,but reinstalling will work,too.(Sorry about that.)
    In the past,sdhelper.dll was sometimes deleted by malware.Are you having any malware-type problems?

  5. #5
    Spybot Advisor Team Zenobia's Avatar
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    Could you post a log in malware removal,please?

    The instructions are here:
    http://forums.spybot.info/showthread.php?t=288

    Malware removal:
    http://forums.spybot.info/forumdisplay.php?f=22

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