I am hoping that someone can help me remove these two problems. Problem #1 is Virtumond and problem #2 is snitfraud-c. Thankfully I am not am having pop-ups bombard me when I do go online, however when I run search and destroy they always come back. I am a real computer novice and am nervous to ask for help because I don't want to drive a person who really wants to help me bonkers because I have no idea what all the terms mean. I have been checking other forum threads and notice that everyone who asks for help posts a hijackthis log. I did download the program, but I have no idea how to use it. I'm hoping that there is a kind soul out there with a lot of patience who can help me. Thanks, lynn