Thanks for letting me know that you will be out of town until November 4.

I understand your frustration, but please keep in mind that my responses are reviewed for accuracy by one of our experts - this is a team effort.

This is the first time we've seen a user experiencing that many issues with ESET. We wanted to make sure that everything has been tried before requesting a reset of Internet Explorer.

Please reset Internet Explorer settings by following the steps here. Then, try to run ESET online scanner again.

In your next reply, please provide the following:
  • ESET log.
  • Update on how your PC is running.




Regards,

Richard