Problems removing win32.downloader.gen

[Twiggler]

Hi All

I am having the same issues as others in regards to removing this from Spybot and if someone is able to assist me further that would be appreciated!

Going back to the start, I was getting ads showing up in my browser. I ran spybot and it detected the win32.downloader.gen malware however it couldn't remove it. I did some searching myself for a solution and came across the instructions in this article (http://malwaretips.com/blogs/win32-downloader-gen-trojan/) which I have followed. I am now no longer getting the ads showing up in my browser however spybot is still detecting the malware and is still unable to remove it.

This is the information from the latest spybot report:


--- Report generated: 2013-07-08 11:45 ---

Win32.Downloader.gen: [SBI $F65FFCFA] Library (File, nothing done)
C:\Program Files (x86)\Conduit\Community Alerts\Alert.dll
Properties.size=638560
Properties.md5=6796F6E449F90A543DC3345538ACC46F
Properties.filedate=1308835246
Properties.filedatetext=2011-06-23 23:20:46


--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDShred.exe (1.0.2.5)
2009-01-26 SDUpdate.exe (1.6.0.12)
2009-01-26 SDWinSec.exe (1.0.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-03-05 TeaTimer.exe (1.6.6.32)
2011-08-08 unins000.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-11-04 advcheck.dll (1.6.5.20)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2013-04-11 Includes\Adware.sbi (*)
2013-07-03 Includes\AdwareC.sbi (*)
2010-08-13 Includes\Cookies.sbi (*)
2012-11-14 Includes\Dialer.sbi (*)
2013-04-11 Includes\DialerC.sbi (*)
2013-04-11 Includes\HeavyDuty.sbi (*)
2012-11-14 Includes\Hijackers.sbi (*)
2013-04-11 Includes\HijackersC.sbi (*)
2012-11-14 Includes\iPhone.sbi (*)
2013-06-25 Includes\Keyloggers.sbi (*)
2013-04-11 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2013-05-29 Includes\Malware.sbi (*)
2013-06-25 Includes\MalwareC.sbi (*)
2012-11-14 Includes\PUPS.sbi (*)
2013-07-04 Includes\PUPSC.sbi (*)
2010-01-25 Includes\Revision.sbi (*)
2012-11-14 Includes\Security.sbi (*)
2013-04-11 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2013-05-22 Includes\Spyware.sbi (*)
2013-06-19 Includes\SpywareC.sbi (*)
2012-11-19 Includes\Tracks.uti
2013-01-16 Includes\Trojans.sbi (*)
2013-06-28 Includes\TrojansC-02.sbi (*)
2013-07-03 Includes\TrojansC-03.sbi (*)
2013-06-27 Includes\TrojansC-04.sbi (*)
2013-06-13 Includes\TrojansC-05.sbi (*)
2013-04-19 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll

Thanks in advance for the assistance!!!