Hi kimmisc

I suggest that you repair your Mail by following these:


  • Press Windows + R, type AppWiz.cpl, click OK.
  • Select Windows Live Essentials, click Uninstall/Change-or-Remove.
  • Click Repair all Windows Essentials Programs.




After that, reconfigure your account to refresh the connection of the account and the email client. Follow the steps here on how to remove and re-add again the account.

Let me know if work it now