Virtumonde Problem!

[Winterfel]

Oh my bad. I did not post the complete uninstall list. Here is the complete list.

5 Card Slingo from Compaq (remove only)
Adobe Reader 7.0
Agere Systems PCI-SV92PP Soft Modem
Apple Mobile Device Support
Apple Software Update
AstroPop Deluxe from Compaq (remove only)
Barnyard Invasion from Compaq (remove only)
Bejeweled 2 Deluxe from Compaq (remove only)
Blackhawk Striker 2 from Compaq (remove only)
Blasterball 2 from Compaq (remove only)
Blasterball 2 Remix from Compaq (remove only)
Boggle Supreme from Compaq (remove only)
Bookworm Deluxe from Compaq (remove only)
Bounce Symphony from Compaq (remove only)
CC_ccProxyExt
ccCommon
ccPxyCore
Chuzzle Deluxe from Compaq (remove only)
Compaq Connections (remove only)
Compaq Organize
Creative Software AutoUpdate
Creative System Information
Crystal Maze from Compaq (remove only)
Customer Experience Enhancement
Easy Internet Sign-up
Family Feud
FATE from Compaq (remove only)
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows XP (KB893357)
Hotfix for Windows XP (KB906569)
HP Boot Optimizer
HP DVD Play 1.0
HP Game Console and games
HP Imaging Device Functions 6.0
HP Photosmart Premier Software 6.0
HP Rhapsody
HP Software Update
HP Support Overview
HP Web Helper
Insaniquarium Deluxe from Compaq (remove only)
iTunes
J2SE Runtime Environment 5.0 Update 5
Lemonade Tycoon 2 from Compaq (remove only)
Lexibox Deluxe from Compaq (remove only)
LimeWire 4.14.12
LiveUpdate 2.7 (Symantec Corporation)
Mah Jong Quest from Compaq (remove only)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft Money 2006
Microsoft Office 2003 Edition 60 Days Trial Welcome Tour
Microsoft Office Standard Edition 2003
Microsoft Works
Mozilla Firefox (2.0.0.11)
MSRedist
Netscape Browser (remove only)
Norton AntiSpam
Norton AntiVirus 2006
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security 2006 (Symantec Corporation)
Norton Protection Center
Norton WMI Update
Norton WMI Update
NVIDIA Drivers
PC-Doctor 5 for Windows
Polar Bowler from Compaq (remove only)
Polar Golfer from Compaq (remove only)
Puzzle Express from Compaq (remove only)
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
RealPlayer
Realtek High Definition Audio Driver
Remove WeatherBug Installer
Ricochet Lost Worlds from Compaq (remove only)
SCRABBLE from Compaq (remove only)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB912919)
Shooting Stars Pool from Compaq (remove only)
Shrek 2 Ogre Bowler from Compaq (remove only)
Slingo Deluxe from Compaq (remove only)
Snowboard SuperJam from Compaq (remove only)
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Sound Blaster Audigy
SPBBC
Super Granny from Compaq (remove only)
SymNet
Tradewinds from Compaq (remove only)
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892050
Windows XP Hotfix - KB893066
Zuma Deluxe from Compaq (remove only)

[Winterfel]

This may have altered your instructions. I await what to do next after you have seen the complete uninstall list.

[Blade81]

Hi

Uninstall also these:

Norton entries
PC-Doctor 5 for Windows
Sound Blaster Audigy

Norton reinstallation is highly recommended of those (and the ones listed in my previous post). Other programs can be reinstalled after fixing process is finished.

[Winterfel]

ComboFix log as follows:


ComboFix 08-01-18.5 - Compaq_Owner 2008-01-19 19:10:32.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.733 [GMT -5:00]
Running from: C:\Documents and Settings\Compaq_Owner\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Compaq_Owner\Desktop\CFScript.txt
* Created a new restore point

FILE
C:\WINDOWS\mrofinu11.exe.tmp
C:\WINDOWS\system32\cfkdhaak.ini
C:\WINDOWS\system32\jqkuyvds.ini
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\mrofinu11.exe.tmp
C:\WINDOWS\system32\cfkdhaak.ini
C:\WINDOWS\system32\jqkuyvds.ini

.
((((((((((((((((((((((((( Files Created from 2007-12-20 to 2008-01-20 )))))))))))))))))))))))))))))))
.

2008-01-19 13:32 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\NirCmd.exe
2008-01-06 07:40 . 2008-01-19 19:10 <DIR> d-------- C:\Program Files\QuickTime
2008-01-06 07:31 . 2008-01-06 07:37 <DIR> d-------- C:\Documents and Settings\Compaq_Owner\Shared
2008-01-06 07:31 . 2008-01-06 07:44 <DIR> d-------- C:\Documents and Settings\Compaq_Owner\Incomplete
2008-01-06 07:29 . 2008-01-06 07:44 <DIR> d-------- C:\Documents and Settings\Compaq_Owner\Application Data\LimeWire
2008-01-06 02:03 . 2008-01-19 11:36 <DIR> d-------- C:\Program Files\Trend Micro
2008-01-06 00:54 . 2006-02-22 06:04 <DIR> d-------- C:\Documents and Settings\Administrator\WINDOWS
2008-01-06 00:54 . 2006-02-22 06:29 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Symantec
2008-01-06 00:54 . 2006-02-22 06:05 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Intuit
2008-01-03 05:04 . 2004-08-04 03:56 21,504 --a------ C:\WINDOWS\system32\hidserv.dll
2008-01-03 05:04 . 2001-08-17 16:48 12,160 --a------ C:\WINDOWS\system32\drivers\mouhid.sys
2008-01-03 05:04 . 2001-08-17 17:02 9,600 --a------ C:\WINDOWS\system32\drivers\hidusb.sys
2008-01-03 03:15 . 2008-01-19 13:34 <DIR> dr-hs---- C:\WINDOWS\system32\dllcache
2008-01-03 02:43 . 2008-01-03 02:43 584 --a------ C:\WINDOWS\system32\settingsbkup.sfm
2008-01-03 02:43 . 2008-01-03 02:43 584 --a------ C:\WINDOWS\system32\settings.sfm
2008-01-03 02:36 . 2000-05-21 19:58 647,872 --a------ C:\WINDOWS\system32\Mscomct2.ocx
2008-01-03 02:36 . 2003-06-12 23:25 7,062 --a------ C:\WINDOWS\system32\audiopid.vxd
2008-01-03 02:32 . 2008-01-03 02:32 <DIR> d-------- C:\WINDOWS\system32\Data
2008-01-03 02:32 . 2000-12-12 21:21 7,572,224 --a------ C:\WINDOWS\system32\CT8MGM.SF2
2008-01-03 02:32 . 2000-12-04 20:11 4,174,814 --a------ C:\WINDOWS\system32\CT4MGM.SF2
2008-01-03 02:32 . 1999-09-22 02:18 2,167,684 -ra------ C:\WINDOWS\system32\ct2mgm.sf2
2008-01-03 02:32 . 2005-06-27 05:37 133,632 -ra------ C:\WINDOWS\system32\CtDvInst.dll
2008-01-03 02:32 . 2005-07-07 04:26 5,627 -ra------ C:\WINDOWS\system32\Ludap17.ini
2008-01-03 02:32 . 2005-03-08 01:14 39 -ra------ C:\WINDOWS\system32\ctzapxx.ini
2008-01-03 02:24 . 2008-01-03 02:24 <DIR> d-------- C:\Program Files\iPod
2008-01-03 02:24 . 2008-01-03 02:24 <DIR> d-------- C:\Documents and Settings\Compaq_Owner\Application Data\Apple Computer
2008-01-03 02:22 . 2008-01-03 02:22 <DIR> d----c--- C:\WINDOWS\system32\DRVSTORE
2008-01-03 02:16 . 2008-01-03 02:16 <DIR> d-------- C:\Documents and Settings\Compaq_Owner\Application Data\Talkback
2008-01-03 02:13 . 2004-08-04 06:00 221,184 --a------ C:\WINDOWS\system32\wmpns.dll
2008-01-03 02:13 . 2008-01-03 02:13 1,842 -rahs---- C:\WINDOWS\system32\drivers\103C_HP_CPC_ER919AA-ABA SR1820NX NA620_YC_0Pres_QCNH615_E62NAheREA2_48_INAGAMI_SASUSTek Computer INC._V1.01_B3.01_T060209_WXH2_L409_M1023_J160_7AMD_8Athlon 64_92.2_#060529_N_Z11C10620_G10DE0322.MRK
2008-01-03 02:10 . 2006-02-22 06:04 <DIR> d-------- C:\Documents and Settings\Compaq_Owner\WINDOWS
2008-01-03 02:10 . 2006-02-22 06:29 <DIR> d-------- C:\Documents and Settings\Compaq_Owner\Application Data\Symantec
2008-01-03 02:10 . 2006-02-22 06:05 <DIR> d-------- C:\Documents and Settings\Compaq_Owner\Application Data\Intuit
2008-01-03 02:09 . 2006-02-22 06:04 <DIR> d-------- C:\WINDOWS\system32\config\systemprofile\WINDOWS
2007-12-28 11:45 . 2007-12-29 22:42 <DIR> d-------- C:\Program Files\Elf Online
2007-12-26 19:19 . 2007-12-29 18:00 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Yahoo!
2007-12-25 05:27 . 2007-12-26 19:14 <DIR> d-------- C:\USERDATA

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 06:00 15360]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [ ]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2006-01-11 19:23 15961088 C:\WINDOWS\RTHDCPL.EXE]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [ ]
"PCDrProfiler"="" []
"ccApp"="c:\Program Files\Common Files\Symantec Shared\ccApp.exe" [ ]
"IS CfgWiz"="c:\Program Files\Norton Internet Security\cfgwiz.exe" [ ]
"SSC_UserPrompt"="c:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe" [ ]
"HPBootOp"="C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp .exe" [ ]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPwuSchd2.exe" [ ]
"CTSysVol"="C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe" [ ]
"P17Helper"="P17.dll" [2005-05-03 06:38 64512 C:\WINDOWS\system32\P17.dll]
"UpdReg"="C:\WINDOWS\UpdReg.EXE" [ ]


*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-01-19 21:53:05 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-01-03 07:11:30 C:\WINDOWS\Tasks\Easy Internet Sign-up.job"
- C:\Program Files\Hewlett-Packard\SDP\HPSdpApp.exef/remind /LaunchPoint reminder /App C:\Program Files\Hewlett-Packard\Easy Internet signup\StartEIS.aml
"2006-02-22 11:25:05 C:\WINDOWS\Tasks\Symantec NetDetect.job"
- C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-19 19:14:47
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-19 19:15:14
ComboFix-quarantined-files.txt 2008-01-20 00:15:06
ComboFix2.txt 2008-01-19 18:46:53

[Winterfel]

I think I got the kaspersky log right.

It was too large to post here, so heres a link to Rapidshare!

http://rs6.rapidshare.com/files/8507...ersky_log.html


Norton cannot be uninstalled. It gives me a message:

A norton Security account with supervisor must be logged in to uninstall this product. If norton internet security is not running, click the start menu, select norton internet security and log in.

To be honest, I have never trusted this program. I won't be using this computer for surfing the web, but I do want to keep my passwords theft free and my Internet Games popup free... as a popup can kill my party of 39 other players if it happens to myself in a critical moment.

In short: Once my computer goes back to normal I will not need virus protection on this computer.

Thank you! I will co-op with you however, even if that means reinstalling it or something. I want this problem to be healed so I wont have to worry anymore.

[Winterfel]

I went to the website and had to download an uninstaller to uninstall Norton.

Uninstall Complete.

[Blade81]

To be honest, I have never trusted this program. I won't be using this computer for surfing the web, but I do want to keep my passwords theft free and my Internet Games popup free... as a popup can kill my party of 39 other players if it happens to myself in a critical moment.

In short: Once my computer goes back to normal I will not need virus protection on this computer.

It's not recommended to be without virus protection. If you don't want to use Norton there are a lot good antivirus programs which are also free. You'll find those at the ending part of this post.


Clear Spybot recovery (first aid kit icon in Spybot program).


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis





Next we remove all used tools.

Please download OTMoveIt and save it to desktop.

• Double-click OTMoveIt.exe.
• Click the CleanUp! button.
• Select Yes when the
  Begin cleanup Process?
  prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 4.
• Scroll down to where it says
  The J2SE Runtime Environment (JRE) allows end-users to run Java applications.
  
• Click the
  Download
  button to the right.
• Select Windows on platform combobox and check the box that says:
  Accept License Agreement. Click continue.
  
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u4-windows-i586-p.exe to install the newest version.

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

• Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
• Download Adaware
  Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial
  The program is available for download here
• Download Spybot
  Spybot is a scanner like adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and pretection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
  To see how to set this up as well as more spybot features, see here
  Spybot can be downloaded at this location
• Download SpywareBlaster
  Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
  kill bits
  in the registry, so that certain activex controls can't install.
  If you don't know what activex controls are, see here
  You can download SpywareBlaster here here
  SpywareBlaster tutorial
  
• Download iespyad
  It puts many bad webpages on your restricted zones list. This means that you can still view the
  bad
  webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
  If you need help understanding how it works, there is a tutorial here
  Download it here
  
• hosts file:
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
  Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
  If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  2. Click the start button (at the lower left hand corner of your screen)
  3. Click run
  4. In the dialog box, type services.msc
  5. hit enter, then locate dns client
  6. Highlight it, then double-click it.
  7. On the dropdown box, change the setting from automatic to manual.
  8. Click ok
  
  
  
• Get Anti Virus Software and keep it updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. See here to choose one
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
  See here to choose one

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade

[Winterfel]

Things seem to be in tip top shape. I have decided to download AVG free Edition for my Anti-Virus program.

I didn't even know what Java was, so I will be sure to update that today as well.

If anything seems weird or strange, do I PM you or make a new post?

You have my thanks,
Thanes Anderson

[Blade81]

You're welcome

If anything seems weird or strange, do I PM you or make a new post?

I'll leave the topic open for two days. Post back how's it running.

If nothing comes up I'll close the topic. When closed you can ask topic opened when you do it within 5 days of closing time. If it's longer than that topic won't be reopened and you have to create a new one.

[Blade81]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.