Trouble with the fix option

[matthewp]

Hi sorry for posting as i have done plenty of reading on this in the last day and half and i am still no better off now than what i was when i first started. I have ran the spy bot software and when i press fix it appears to have carried out a fix but nothing dissapears. If i run the scan the same items come back again as if they are re-installing thereselves somehow

[spybotsandra]

Hello,

We need some more information.
Which version of Spybot-S&D are you running?
Do you have the latest updates installed?

Which items do you mean exactly?
What are they named?

Best regards
Sandra
Team Spybot

[matthewp]

Hi Sandra,

Version 1.52 i carried out the updates and everything seems fine it finds lots i have tried to attach a screen shot of what it found i press the button "fix" and then shutdown restatrt and do another scan and the problems all come back again.

[matthewp]

I Have tried to attach a log and i have taken using hijack

[spybotsandra]

Hello,

So if you can't attach a screenshot tell us what the problems are named that are found after a scan. Thanks.

Best regads
Sandra
Team Spybot

[matthewp]

i have had to zip my screen shot as i struggled to attach it as an image.

[spybotsandra]

Hello,

I am sorry, but this screenshot shows nothing about found items, only the upper left of the program.

Best regards
Sandra
Team Spybot

[matthewp]

Hi sorry about that please have a look at this file i tried to reduce the size to upload it to the forum and it didn't work. here is the correct zip.

and also listed

Zango 1 entry

2020 2 entries

180 solutions 1 entry

coolwwwsearch.leftovers 1 entry

smithfraud-c 8 entries

smithfraud-c-gp 1 entry

microsoft windows security centre task manager 2 entrys

second thought.stloader 1 entry

[spybotsandra]

Hello,

Ah. Ok.
You have an infected computer so please follow the procedure in this link:
"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

Then start your own thread in the Malware Removal Forum where a helper will advise you when available.

Best regards
Sandra
Team Spybot