Updater warning message. - Page 5 - Safer-Networking Forums

**PepiMK** · 2009-03-09, 20:49

*bumping myself* second-next on the list of topics I'm going to look into myself

**PepiMK** · 2009-03-10, 18:40

I started looking into this now, but must admit I have trouble reproducing it. A few threads dealing with this I tagged with update select some files first, if anyone sees more, feel free to add the same tag.

Let me try to get a status overview:

Compatibility mode fixes it.
Running updater directly fixes it.
UAC does not seem to play a role.
But its Vista only.
Auto-updating was mentioned, but also manual clicking on the Update button.
The option "Search the web for new versions at each program start" might be involved.

I finally received the message with these steps:

Set the "Search the web for new versions at each program start" option
Cleared the updates folder
Started SpybotSD.exe elevated
Received error

At this point, update.exe restarting SpybotSD.exe might pass a parameter to SDUpdate.exe that might be responsible, but in that case it would not happen as often.

Another thing noticed:

SDUpdate.exe won't elevate when called from within unelevated main. Will have to check why.

Going to look into the problem now that I could reproduce it

**PepiMK** · 2009-03-10, 19:00

Coul someone please check if this updated SDUpdate.exe fixes the issue?

Ncguy · 2009-03-10, 19:41

Quote:

Originally Posted by PepiMK

Coul someone please check if this updated SDUpdate.exe fixes the issue?

It seems to startup normally now through the scheduler and I am running vista ultimate. However if I attempt to manually do a stop check after the scan has started it is still locking up spybot. I never had a problem with this using the prior release.

**PepiMK** · 2009-03-10, 19:54

Thanks for testing

That's just for the update problem, not for the scheduled-scan-stop-hang (a normal long "freeze" after the scan might have been fixed by this, but a hang or freeze during startup or scheduled scanning is still on our list).

Ncguy · 2009-03-10, 19:59

Quote:

Originally Posted by PepiMK

Thanks for testing

That's just for the update problem, not for the scheduled-scan-stop-hang (a normal long "freeze" after the scan might have been fixed by this, but a hang or freeze during startup or scheduled scanning is still on our list).

Is there a thread you can point me to for this issue?

Rubberkitty · 2009-03-10, 22:35

I made a backup of the SDUpdate.exe and replaced it with the one you have posted and everything works like it should.

Recopied the original SDUpdate.exe and the message returned.

Thank you PepiMK
Seems you have solved it

JimOfCR · 2009-04-14, 17:31

Spybot
Vista Home Premium SP1

PLEASE NOTE: I have been using Spybot on this computer with Vista since September 2007 without the update problem. This thread does not refer to my problem, but I am posting here because Spybot's tech support referred me to this location (tech: Norma)

I have replaced SDUpdate.exe in the Spybot folder with the one provided. It did not fix the problem, but it changed the symptom. On selecting update, I no longer get an error msg. I can see a dialog window briefly that is full of flags, but it disappears before I can do anything. The normal UI then appears. If I look under 'Info & License', I find 'Latest detection update: 4/8/2009. That was probably the last time I ran Spybot. The new update problem appeared for the first time today.

I have now set the program to run in XP SP2 compatibility mode, as directly by the email from Norma. This had no apparent effect.

Thanks for the very rapid response. I look forward to the next one.

JKelly · 2009-04-17, 22:07

I tried the new file and the message went away but now a window with a bunch of flags appears and disappears on the screen before I can even read it much less click on anything and then the program just returns to its normal state.

JimOfCR · 2009-04-23, 19:21

Is anyone looking at this problem?
I still cannot update the definitions.
I still get the brief display of a dialog with flags that closes before it fully displays followed by the "Please make a choice..." prompt.
I have taken all of the recommended actions.
I have read the old posts of a different problem with similar symptoms that do not apply to this one.
This is a NEW problem this month after having used Spybot since Sept 2007 on this same Vista machine.
Home Vista Premium SP1
Spybot S&D 1.6.2
Thanks in advance.

2009-03-09, 20:49	#41
PepiMK Member of Team Spybot Join Date: Oct 2005 Location: Planet Earth Posts: 3,156 Blog Entries: 15 Rated LASSHes: 9,186	bumping myself second-next on the list of topics I'm going to look into myself __________________ Just remember, love is life, and hate is living death. Treat your life for what it's worth, and live for every breath (Black Sabbath: A National Acrobat)

2009-03-10, 18:40	#42
PepiMK Member of Team Spybot Join Date: Oct 2005 Location: Planet Earth Posts: 3,156 Blog Entries: 15 Rated LASSHes: 9,186	I started looking into this now, but must admit I have trouble reproducing it. A few threads dealing with this I tagged with update select some files first, if anyone sees more, feel free to add the same tag. Let me try to get a status overview: Compatibility mode fixes it. Running updater directly fixes it. UAC does not seem to play a role. But its Vista only. Auto-updating was mentioned, but also manual clicking on the Update button. The option "Search the web for new versions at each program start" might be involved. I finally received the message with these steps: Set the "Search the web for new versions at each program start" option Cleared the updates folder Started SpybotSD.exe elevated Received error At this point, update.exe restarting SpybotSD.exe might pass a parameter to SDUpdate.exe that might be responsible, but in that case it would not happen as often. Another thing noticed: SDUpdate.exe won't elevate when called from within unelevated main. Will have to check why. Going to look into the problem now that I could reproduce it __________________ Just remember, love is life, and hate is living death. Treat your life for what it's worth, and live for every breath (Black Sabbath: A National Acrobat)

2009-03-10, 19:00	#43
PepiMK Member of Team Spybot Join Date: Oct 2005 Location: Planet Earth Posts: 3,156 Blog Entries: 15 Rated LASSHes: 9,186	Coul someone please check if this updated SDUpdate.exe fixes the issue? __________________ Just remember, love is life, and hate is living death. Treat your life for what it's worth, and live for every breath (Black Sabbath: A National Acrobat)

2009-03-10, 19:54	#45
PepiMK Member of Team Spybot Join Date: Oct 2005 Location: Planet Earth Posts: 3,156 Blog Entries: 15 Rated LASSHes: 9,186	Thanks for testing That's just for the update problem, not for the scheduled-scan-stop-hang (a normal long "freeze" after the scan might have been fixed by this, but a hang or freeze during startup or scheduled scanning is still on our list). __________________ Just remember, love is life, and hate is living death. Treat your life for what it's worth, and live for every breath (Black Sabbath: A National Acrobat)

2009-04-14, 17:31	#48
JimOfCR Junior Member Join Date: Apr 2009 Posts: 3	New Update Problem - update fails - selection list not shown Spybot Vista Home Premium SP1 PLEASE NOTE: I have been using Spybot on this computer with Vista since September 2007 without the update problem. This thread does not refer to my problem, but I am posting here because Spybot's tech support referred me to this location (tech: Norma) I have replaced SDUpdate.exe in the Spybot folder with the one provided. It did not fix the problem, but it changed the symptom. On selecting update, I no longer get an error msg. I can see a dialog window briefly that is full of flags, but it disappears before I can do anything. The normal UI then appears. If I look under 'Info & License', I find 'Latest detection update: 4/8/2009. That was probably the last time I ran Spybot. The new update problem appeared for the first time today. I have now set the program to run in XP SP2 compatibility mode, as directly by the email from Norma. This had no apparent effect. Thanks for the very rapid response. I look forward to the next one.

2009-03-10, 22:35	#47
Rubberkitty Junior Member Join Date: Jul 2007 Posts: 11	I made a backup of the SDUpdate.exe and replaced it with the one you have posted and everything works like it should. Recopied the original SDUpdate.exe and the message returned. Thank you PepiMK Seems you have solved it

2009-04-17, 22:07	#49
JKelly Junior Member Join Date: Apr 2009 Posts: 1	I tried the new file and the message went away but now a window with a bunch of flags appears and disappears on the screen before I can even read it much less click on anything and then the program just returns to its normal state.

2009-04-23, 19:21	#50
JimOfCR Junior Member Join Date: Apr 2009 Posts: 3	Update problem still exists Is anyone looking at this problem? I still cannot update the definitions. I still get the brief display of a dialog with flags that closes before it fully displays followed by the "Please make a choice..." prompt. I have taken all of the recommended actions. I have read the old posts of a different problem with similar symptoms that do not apply to this one. This is a NEW problem this month after having used Spybot since Sept 2007 on this same Vista machine. Home Vista Premium SP1 Spybot S&D 1.6.2 Thanks in advance.

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