Can't Run Spybot or start any program even in safe mode.
Hey Ken545 and everyone else. I downloaded Skype 3.8 on my older laptop from a link given to me by Skype and it killed my laptop. I was able to initially remove what I thought was everything with SB and Malwarebytes and it seemed to run fine for 2 days. Then this morning when booting up it came up with the stupid Police Pro, porn links, and Anti-Virus crap sites. Tried running safe-mode removals with my feeble mind and no progress. Thanks for being here! (Sending you this from my desktop)
Hi,
Download GMER here by clicking download exe -button and then saving it your desktop:
- Double-click .exe that you downloaded
- Click rootkit-tab and then scan.
- Don't check
Show All
box while scanning in progress!- When scanning is ready, click Copy.
- This copies log to clipboard
- Post log in your reply.
Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
- When done, DDS will open two (2) logs:
- DDS.txt
- Attach.txt
- Save both reports to your desktop. Post them back to your topic.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Thanks for getting back to me. But, I can't even get online! I think desote.exe is in there and won't let me start ANY programs. Again, I am contacting you through my desktop, my laptop is the problem... I am able to run in any of the choices of safe modes.
Rick
Hi,
Could you transfer files to your laptop by downloading them first on desktop pc?
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Sure. Most likely you will have to walk me through the transfer though, i.e. burn to cd or direct wire.
Thanks
If you have removable USB drive then it can be used after treating it properly first.
1. Download Flash_Disinfector and save it to desktop of your clean system.
2. After downloading, double-click on Flash_Disinfector to run it.
3. Just follow the prompts and continue until it begin scanning.
4. If asked to insert your flash drive or any removable device including USB Pen Drive and Memory Stick, please do so.
5. It will scan removable drives, wait for the scan to finish. Done.
Then you can transfer the tools to the usb drive. Alternatively, you can burn the CD.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Done with FD! Next.....
Thanks
Do you have USB stick to which you can store the tools and copy to other system? Any friend there who can assist with transfer if you have problems with it?
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Yes flash in the USB port, cleaned and ready. No one here but me, so lets see what we can do.
Thanks
Got SB SD running in safe mode!!!!!!!! Don't know how I did it but it's scanning and putting infected files in vault. I will wait on your next suggestion.......
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