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Old 2009-10-20, 17:35   #71
Blade81
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Quote:
I didn't change the Internet Explorer settings you recommended as I generally use Firefox and Chrome. Does that matter?
Not necessary if you don't use IE. However, make sure IE is up-to-date since some programs use IE components under the hood.

Quote:
I couldn't uninstall Combofix. I got the error message that Windows could not find Combofix.
Is ComboFix.exe still in this location: c:\users\Henry\Desktop ?

Quote:
I was using McAfee when I got the infection, and I've since switched to AVG. Some things about AVG I don't like that much. Do you think Microsoft Security Essentials is a good program?
Yes, MSE has made a positive impact on me.

Quote:
Do I need both Spybot and Anti-Malware Bytes on the computer? Do I need to run scans often? Do I need to keep the Tea Timer running? (It seems to hog up some system resources.)
I'd keep them both and run occasionally (once or twice a month). Don't have to have both running all the time. Yes, TeaTimer can be disabled if you feel that may not need it
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Old 2009-10-26, 16:01   #72
landmark
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I had dragged ComboFix to the trash. I put it back on the desktop on uninstalled it using your method. It seemed to work but I never saw an OTM.exe icon to click on.

The computer is running well. Thanks so much for your help! I plan to make a donation to this site sometime next week.
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Old 2009-10-26, 16:24   #73
Blade81
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It seemed to work but I never saw an OTM.exe icon to click on.
In post #50 I gave instructions to download OTM program. It's possible that you had already deleted it
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I don't help with logs thru PM. If you have problems create a thread in the forum, please.

Malware removal instructions are for the correspondent user's case only.
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Old 2009-11-03, 23:01   #74
Blade81
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Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
__________________
Microsoft MVP Consumer Security 2008 2009 2010
ASAP & UNITE member since 2006

I don't help with logs thru PM. If you have problems create a thread in the forum, please.

Malware removal instructions are for the correspondent user's case only.
Blade81 is offline  
 

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