Can't Remove "Fraud.WindowsProtectionSuite"

[skeptik]

As requested . . . boy there's a lot of crap on here.

Also, everything seems to be working perfectly . . . haven't had the computer freeze up since I started keeping it turned off most of the time. It's quick as hell when I do turn it on. I'm going to try to defragment the hard drive overnight tonight and see how it does.)

Adobe Flash Player 10 Plugin
Adobe Reader 9.2
Agere Systems PCI Soft Modem
AIM 6
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG Free 9.0
AviSynth 2.5
Bonjour
CCleaner (remove only)
Critical Update for Windows Media Player 11 (KB959772)
dBpoweramp FLAC Codec
dBpoweramp m4a Codec
dBpoweramp Music Converter
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Web Player
DVD Flick 1.3.0.6
ERUNT 1.1j
ESET Online Scanner v3
Help and Support Additions
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
HP Deskjet Preloaded Printer Drivers
HP Image Zone 4.5.3
HP Image Zone Plus 4.5.3
HP Photosmart Cameras 4.0
HP PSC & OfficeJet 4.0
HP Software Update
HPIZplus450
IntelliMover Data Transfer Demo
InterVideo DiscLabel
InterVideo WinDVD Creator
InterVideo WinDVD Player
iTunes
Java(TM) 6 Update 16
KBD
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Plus! Digital Media Edition Installer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MobileMe Control Panel
Mozilla Firefox (3.5.5)
MSXML 4.0 SP2 (KB954430)
muvee autoProducer 3.5 magicMoments - HPD
PC-Doctor for Windows
Photosmart 320,370,7400,8100,8400 Series
PS2
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
Quicken 2008
QuickTime
RealPlayer
Security Task Manager 1.7e
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sonic Express Labeler
Sonic RecordNow!
Sony Picture Utility
Spybot - Search & Destroy
SUPER © Version 2008.bld.32 (July 8, 2008)
The Sims 2
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Updates from HP
VC80CRTRedist - 8.0.50727.762
Videora iPod Converter 4.03
Viewpoint Media Player
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Search 4.0
Windows XP Service Pack 3
WinHTTrack Website Copier 3.43-5
WinRAR archiver
YouTube Downloader App 1.01

[peku006]

Hi skeptik

Your log now appears to be clean. Congratulations!

To remove all of the tools we used and the files and folders they created do the following:

• Double-click OTM.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP
This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

• On the Desktop, right-click My Computer.
• Click Properties.
• Click the System Restore tab.
• Check Turn off System Restore.
• Click Apply, and then click OK.
• Reboot.

Turn ON System Restore

• On the Desktop, right-click My Computer.
• Click Properties.
• Click the System Restore tab.
• UN-Check *Turn off System Restore*.
• Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com

Here are some things that I think are worth having a look at if you don't already know a bout them:.

Spybot Search and Destroy
Download it from here. Just choose a mirror and off you go.
Find here the tutorial on how to use Spybot properly here

SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here

WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

FireTrust SiteHound
You can find information and download it from here

MVPS Hosts File from here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm

Please check out Tony Klein's article "How did I get infected in the first place?"

Read some information here how to prevent Malware.


Happy safe surfing!

peku006

[skeptik]

Thank you so much for all of your help and advice, peku006!!

[peku006]

As this issue appears to be resolved, this topic is now closed

We are pleased to have been some help in getting you clean.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read :
Your donation helps improving Spybot-S&D!