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Thread: Win32.pornpopup: Am I still infected?

  1. #1
    Junior Member
    Join Date
    Jun 2010
    Posts
    22

    Default Win32.pornpopup: Am I still infected?

    Hello, a couple weeks ago I had an issue with something called Win32.pornpopup. My Spybot found 20 cases of it one day, during one of my daily scans. It said they were removed, but I still experienced some performance problems with my computer, and I believe I had seen a popup appear for a split second, with the figure of a woman on it. I was told by someone to do a System Restore, which I now see from some of the Spybot forums I probably shouldn't have done. However, after the System Restore, my computer is better than it was when I knew I had the virus, but still not quite what it was (when it comes to speed and freezing) before we got the virus.
    I was worried that maybe the virus is still in my computer. If I could receive some help, I'd be very grateful.

    Here's my DDS:




    DDS (Ver_10-03-17.01) - NTFSx86
    Run by Mariah at 14:36:40.82 on Tue 07/13/2010
    Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_18
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.97 [GMT -4:00]

    AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
    FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\Program Files\WTouch\WTouchService.exe
    svchost.exe
    svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\WTouch\WTouchUser.exe
    C:\WINDOWS\system32\nvsvc32.exe
    svchost.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\system32\Pen_Tablet.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\WINDOWS\system32\WTablet\Pen_TabletUser.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\AIM\aim.exe
    C:\WINDOWS\system32\Pen_Tablet.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\OpenOffice.org 3\program\soffice.bin
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\plugin-container.exe
    C:\Program Files\Common Files\Java\Java Update\jucheck.exe
    C:\Documents and Settings\Mariah\My Documents\Downloads\dds.com

    ============== Pseudo HJT Report ===============

    uURLSearchHooks: AOLSearchHook Class: {54eb34ea-e6be-4cfd-9f4f-c4a0c2eafa22} - c:\program files\aim search\AOLSearch.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
    BHO: AOLSearchHook Class: {54eb34ea-e6be-4cfd-9f4f-c4a0c2eafa22} - c:\program files\aim search\AOLSearch.dll
    BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
    BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
    BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
    uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US
    uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
    uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
    mRun: [ehTray] c:\windows\ehome\ehtray.exe
    mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
    mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
    mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
    mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [nwiz] nwiz.exe /installquiet
    mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
    StartupFolder: c:\docume~1\mariah\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nikonm~1.lnk - c:\program files\common files\nikon\monitor\NkMonitor.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
    Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
    Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\mariah\applic~1\mozilla\firefox\profiles\368y39oc.default\
    FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
    FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
    FF - plugin: c:\documents and settings\mariah\application data\facebook\npfbplugin_1_0_3.dll
    FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
    FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
    FF - plugin: c:\program files\tabletplugins\npwacom.dll
    FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

    ---- FIREFOX POLICIES ----
    FF - user.js: network.protocol-handler.warn-external.dnupdate - falsec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
    c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
    c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
    c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
    c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

    ============= SERVICES / DRIVERS ===============

    R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-3 310320]
    R1 ATMhelpr;ATMhelpr;c:\windows\system32\drivers\ATMHELPR.SYS [2009-12-22 4064]
    R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-3 259632]
    R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-3 482432]
    R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100712.001\IDSXpx86.sys [2010-7-12 331640]
    R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
    R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-2-3 117640]
    R2 TabletServicePen;TabletServicePen;c:\windows\system32\Pen_Tablet.exe [2009-12-22 4497704]
    R2 WTouchService;WTouch Service;c:\program files\wtouch\WTouchService.exe [2009-12-22 113448]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-26 102448]
    R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100712.051\NAVENG.SYS [2010-7-13 85552]
    R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20100712.051\NAVEX15.SYS [2010-7-13 1347504]
    S2 gupdate;Google Update Service (gupdate);"c:\program files\google\update\googleupdate.exe" /svc --> c:\program files\google\update\GoogleUpdate.exe [?]
    S3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\drivers\wacmoumonitor.sys [2009-12-22 16168]

    =============== Created Last 30 ================

    2010-06-28 21:24:04 0 d-----r- c:\program files\Norton Support
    2010-06-28 21:02:54 0 d-----w- c:\windows\system32\wbem\Repository

    ==================== Find3M ====================

    2010-07-13 15:19:29 23048 ----a-w- c:\windows\system32\nvModes.dat
    2010-05-28 23:33:11 20 ---h--w- c:\docume~1\alluse~1\applic~1\PKP_DLdu.DAT
    2010-05-02 05:56:34 1850880 ----a-w- c:\windows\system32\win32k.sys
    2010-04-20 05:51:20 285696 ----a-w- c:\windows\system32\atmfd.dll
    2010-04-16 15:20:24 668672 ----a-w- c:\windows\system32\wininet.dll
    2010-04-16 15:20:18 81920 ----a-w- c:\windows\system32\ieencode.dll
    2010-03-07 18:57:20 251 ----a-w- c:\program files\wt3d.ini

    ============= FINISH: 14:38:22.81 ===============

  2. #2
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default




    Please read Before You Post
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.



    Run SpyBot check for problems, fix all red items, when its finished right click and choose copy results (not full report) to clipboard and paste that back here please.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Junior Member
    Join Date
    Jun 2010
    Posts
    22

    Default

    Quote Originally Posted by ken545 View Post



    Please read Before You Post
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.



    Run SpyBot check for problems, fix all red items, when its finished right click and choose copy results (not full report) to clipboard and paste that back here please.
    It only found a DoubleClick this time around, but here's those copied results for you:



    DoubleClick: Tracking cookie (Chrome: Chrome) (Cookie, fixed)



    --- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

    2009-01-26 blindman.exe (1.0.0.8)
    2009-01-26 SDFiles.exe (1.6.1.7)
    2009-01-26 SDMain.exe (1.0.0.6)
    2009-01-26 SDShred.exe (1.0.2.5)
    2009-01-26 SDUpdate.exe (1.6.0.12)
    2009-01-26 SpybotSD.exe (1.6.2.46)
    2009-03-05 TeaTimer.exe (1.6.6.32)
    2010-01-21 unins000.exe (51.49.0.0)
    2009-01-26 Update.exe (1.6.0.7)
    2009-11-04 advcheck.dll (1.6.5.20)
    2007-04-02 aports.dll (2.1.0.0)
    2008-06-14 DelZip179.dll (1.79.11.1)
    2009-01-26 SDHelper.dll (1.6.2.14)
    2008-06-19 sqlite3.dll
    2009-01-26 Tools.dll (2.1.6.10)
    2009-01-16 UninsSrv.dll (1.0.0.0)
    2010-06-29 Includes\Adware.sbi (*)
    2010-07-13 Includes\AdwareC.sbi (*)
    2010-01-25 Includes\Cookies.sbi (*)
    2010-07-13 Includes\DialerC.sbi (*)
    2010-01-25 Includes\HeavyDuty.sbi (*)
    2010-07-13 Includes\HijackersC.sbi (*)
    2010-07-13 Includes\KeyloggersC.sbi (*)
    2010-06-01 Includes\Malware.sbi (*)
    2010-07-13 Includes\MalwareC.sbi (*)
    2010-05-18 Includes\PUPS.sbi (*)
    2010-07-13 Includes\PUPSC.sbi (*)
    2010-01-25 Includes\Revision.sbi (*)
    2010-07-13 Includes\SecurityC.sbi (*)
    2008-06-03 Includes\Spybots.sbi (*)
    2008-06-03 Includes\SpybotsC.sbi (*)
    2010-06-29 Includes\Spyware.sbi (*)
    2010-07-13 Includes\SpywareC.sbi (*)
    2010-03-08 Includes\Tracks.uti
    2010-07-13 Includes\Trojans.sbi (*)
    2010-07-13 Includes\TrojansC-02.sbi (*)
    2010-07-13 Includes\TrojansC-03.sbi (*)
    2010-07-13 Includes\TrojansC-04.sbi (*)
    2010-07-13 Includes\TrojansC-05.sbi (*)
    2010-07-13 Includes\TrojansC.sbi (*)
    2008-03-04 Plugins\Chai.dll
    2008-03-05 Plugins\Fennel.dll
    2008-02-26 Plugins\Mate.dll
    2007-12-24 Plugins\TCPIPAddress.dll

  4. #4
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hello Mariah,

    What you should do is empty out all the cookie folders for Internet Explorer, Firefox and Chrome. Before you do make sure you write down all your user names and passwords for sites you frequent as they will be lost when you remove cookies.

    Open IE and go to Tools > Internet Options > General Tab and under Browsing History click on Delete.

    Open Firefox and go to Tools > Options > Privacy Tab > Remove Individual Cookies and delete all cookies


    Do the same for Chrome, here are instructions as I do not use chrome myself.
    http://www.google.com/support/chrome...n&answer=95626




    Empty your Spybot Recovery (quarantine) folder


    * Open Spybot and click on the "Recovery" button.
    * The items that Spybot has quarantined will be listed.
    * Place a check mark in the box next to each item listed and that click on "Purge Selected Items".
    * Empty your recycle bin.





    Please download SystemLook from one of the links below and save it to your Desktop.
    Download Mirror #1
    Download Mirror #2

    • Double-click SystemLook.exe to run it.
    • Copy the content of the following codebox into the main textfield:
      Code:
      :filefind
      Win32.pornpopup
      :folderfind
      Win32.pornpopup
      :regfind
      Win32.pornpopup
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
    Note: The log can also be found on your Desktop entitled SystemLook.txt
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  5. #5
    Junior Member
    Join Date
    Jun 2010
    Posts
    22

    Default

    Quote Originally Posted by ken545 View Post
    Hello Mariah,

    What you should do is empty out all the cookie folders for Internet Explorer, Firefox and Chrome. Before you do make sure you write down all your user names and passwords for sites you frequent as they will be lost when you remove cookies.

    Open IE and go to Tools > Internet Options > General Tab and under Browsing History click on Delete.

    Open Firefox and go to Tools > Options > Privacy Tab > Remove Individual Cookies and delete all cookies


    Do the same for Chrome, here are instructions as I do not use chrome myself.
    http://www.google.com/support/chrome...n&answer=95626




    Empty your Spybot Recovery (quarantine) folder


    * Open Spybot and click on the "Recovery" button.
    * The items that Spybot has quarantined will be listed.
    * Place a check mark in the box next to each item listed and that click on "Purge Selected Items".
    * Empty your recycle bin.





    Please download SystemLook from one of the links below and save it to your Desktop.
    Download Mirror #1
    Download Mirror #2

    • Double-click SystemLook.exe to run it.
    • Copy the content of the following codebox into the main textfield:
      Code:
      :filefind
      Win32.pornpopup
      :folderfind
      Win32.pornpopup
      :regfind
      Win32.pornpopup
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
    Note: The log can also be found on your Desktop entitled SystemLook.txt

    Thank you very much.
    This was the result of the scan:


    SystemLook v1.0 by jpshortstuff (11.01.10)
    Log created at 17:41 on 18/07/2010 by Mariah (Administrator - Elevation successful)

    ========== filefind ==========

    Searching for "Win32.pornpopup"
    No files found.

    ========== folderfind ==========

    Searching for "Win32.pornpopup"
    No folders found.

    ========== regfind ==========

    Searching for "Win32.pornpopup"
    No data found.

    -=End Of File=-



    I assume this is good, since it found nothing, correct?

  6. #6
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    Hello Mariah,

    Yes thats a positive sign but this is something that is new and has been popping up on users threads lately, funny thing is one user says its gone and on another system it still shows up.

    Why dont you run this free online virus scanner and see what it finds if anything


    Please run this free online virus scanner from ESET
    • Note: You will need to use Internet explorer for this scan
    • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
    • When asked, allow the activex control to install
    • Click Start
    • Make sure that the option Remove found threats is ticked, and the option Scan unwanted applications is checked
    • Click Scan
    • Wait for the scan to finish
    • Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
    • Copy and paste that log as a reply to this topic
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  7. #7
    Junior Member
    Join Date
    Jun 2010
    Posts
    22

    Default

    Quote Originally Posted by ken545 View Post
    Hello Mariah,

    Yes thats a positive sign but this is something that is new and has been popping up on users threads lately, funny thing is one user says its gone and on another system it still shows up.

    Why dont you run this free online virus scanner and see what it finds if anything


    Please run this free online virus scanner from ESET
    • Note: You will need to use Internet explorer for this scan
    • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
    • When asked, allow the activex control to install
    • Click Start
    • Make sure that the option Remove found threats is ticked, and the option Scan unwanted applications is checked
    • Click Scan
    • Wait for the scan to finish
    • Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
    • Copy and paste that log as a reply to this topic

    I did the scan, and it found 2 Trojan Downloaders and removed them, but I was unable to find where the ".txt" file you asked me to copy and paste was. Should I scan and try again?
    Every few months or so my computer picks up a couple downloaders, and they're normally taken care of by my Norton security system after a scan. Those two it found probably got on my computer since the last scan, though I'm glad ESET was able to get rid of them. If another scan is not needed, is it alright to uninstall ESET?

  8. #8
    Emeritus-Security Expert
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    Before you uninstall ESET, you can find the report here, post it please

    C:\Program Files\EsetOnlineScanner\log.txt
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  9. #9
    Junior Member
    Join Date
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    Default

    Ah ok, I found it, sorry.
    Here it is:


    ESETSmartInstaller@High as CAB hook log:
    OnlineScanner.ocx - registred OK
    # version=7
    # IEXPLORE.EXE=6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
    # OnlineScanner.ocx=1.0.0.6211
    # api_version=3.0.2
    # EOSSerial=e132c5009d64f84a8f205b84283006e5
    # end=finished
    # remove_checked=true
    # archives_checked=true
    # unwanted_checked=true
    # unsafe_checked=false
    # antistealth_checked=true
    # utc_time=2010-07-19 08:43:40
    # local_time=2010-07-19 04:43:40 (-0500, Eastern Daylight Time)
    # country="United States"
    # lang=1033
    # osver=5.1.2600 NT Service Pack 2
    # compatibility_mode=3589 16777173 100 100 781247 15456451 0 0
    # compatibility_mode=8192 67108863 100 0 0 0 0 0
    # scanned=42289
    # found=2
    # cleaned=2
    # scan_time=7064
    C:\Documents and Settings\Mike\Application Data\Sun\Java\Deployment\cache\6.0\16\4c3fce10-1035f6fe Java/TrojanDownloader.Agent.NAQ trojan (deleted - quarantined) 00000000000000000000000000000000 C
    C:\Documents and Settings\Mike\Application Data\Sun\Java\Deployment\cache\6.0\23\2c3b3a57-6831bbbb Java/TrojanDownloader.Agent.NAP trojan (deleted - quarantined) 00000000000000000000000000000000 C

  10. #10
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    Default

    Thats good it found and removed those. You can open the Quarantine folder and delete it all and then remove ESET if you wish, or keep it and run a scan now and then

    Just to be on the safe side, run this program, its free and yours to keep and one of the better malware programs


    Please download Malwarebytes from Here or Here

    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform quick scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected .
    • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
    • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
    Post the report please
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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