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Thread: DDS log computer running very slow

  1. #11
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    Let me ask you, is CA Antivirus up to date and functional ? Would you rather keep this in lew of AVG ?
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  2. #12
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    Negative, I can even remember using CA anti-virus nor can I locate any files associated with it on the computer. We just need a simple Anti-virus software, is there such a thing?

  3. #13
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    Run this app and see if it can remove it

    Select this option
    Remove Security Application

    Please download AppRemover and save it to your desktop.
    • Double click on AppRemover.exe to run it.
    • Uncheck "Enable anonymous usage statistics. No personal data will be recorded."
    • Click on the Next button.
    • Click on "Remove Security Application" or "Clean Up a Failed Uninstall" depending on what you want to do.
    • Click on the Next button.
    • A scan begins, please wait. Once done, click on the Next button.
    • Now you should have a list of your installed programs, choose CA and click on the Next button.
    • Follow the last step and reboot if asked to do so.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  4. #14
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    So I ran the App Remover both ways, "Remove Security Application" and "Clean Up a Failed Uninstall". Both yielded negative results for "CA", just the AVG. I did not remove the AVG yet and will be standing by for further direction.

  5. #15
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    According to your OTL log this is in your add remove programs, see if it will uninstall

    CA Pest Patrol Realtime Protection
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  6. #16
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    Sorry moving slow here! I attempted to locate anything that looked like the below listed program in add/remove programs but was unsuccessful in my efforts. I see that OTL found it but I can't at this point.

    "{F05A5232-CE5E-4274-AB27-44EB8105898D}" = CA Pest Patrol Realtime Protection

  7. #17
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    You can try this uninstaller, it may also be listed as eTrust
    http://download.cnet.com/Revo-Uninst...-10687648.html


    You can go to this page and download the uninstaller , not sure what version you have
    http://www.computerhope.com/forum/in...?topic=59979.0
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  8. #18
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    Thumbs up

    "Pay Dirt", the Revo Uninstaller located that CA Pest Patrol Realtime Protection!!! Would you like me to run the Combo Fix now? AVG has been deleted once again for now, it was choking me out and I tapped out.

  9. #19
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    Yes please do run CF
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

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  10. #20
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    ComboFix 11-01-02.02 - Tim 01/02/2011 21:58:49.4.1 - x86
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.254.102 [GMT -5:00]
    Running from: c:\documents and settings\Tim\My Documents\Downloads\ComboFix.exe
    .

    ((((((((((((((((((((((((( Files Created from 2010-12-03 to 2011-01-03 )))))))))))))))))))))))))))))))
    .

    2011-01-03 01:49 . 2011-01-03 01:49 -------- d-----w- c:\program files\VS Revo Group
    2011-01-02 17:04 . 2011-01-02 17:04 -------- d--h--w- c:\documents and settings\All Users\Application Data\Common Files
    2011-01-02 16:55 . 2011-01-03 00:41 -------- d-----w- c:\windows\system32\drivers\AVG
    2011-01-02 16:24 . 2011-01-02 16:24 -------- d-----w- C:\_OTL
    2011-01-02 13:07 . 2011-01-02 13:07 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
    2011-01-02 13:07 . 2011-01-02 13:20 -------- d-----w- c:\documents and settings\Tim\Local Settings\Application Data\NPE
    2010-12-26 15:55 . 2010-12-26 15:56 -------- d-----w- c:\program files\ERUNT
    2010-12-15 14:43 . 2010-11-02 15:17 40960 ------w- c:\windows\system32\dllcache\ndproxy.sys
    2010-12-15 14:38 . 2010-10-11 14:59 45568 ------w- c:\windows\system32\dllcache\wab.exe

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-12-20 23:09 . 2010-09-07 17:15 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-12-20 23:08 . 2010-09-07 17:15 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-11-18 18:12 . 2002-08-29 10:00 81920 ----a-w- c:\windows\system32\isign32.dll
    2010-11-02 15:17 . 2002-08-29 10:00 40960 ----a-w- c:\windows\system32\drivers\ndproxy.sys
    2010-10-28 13:13 . 2002-08-29 10:00 290048 ----a-w- c:\windows\system32\atmfd.dll
    2010-10-26 13:25 . 2003-07-15 21:01 1853312 ----a-w- c:\windows\system32\win32k.sys
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-04 221184]
    "UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
    "Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 63712]
    "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-26 413696]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-07-13 292128]
    "RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2007-08-16 236016]
    "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2010-09-24 40368]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-10-07 932288]

    c:\documents and settings\Tim\Start Menu\Programs\Startup\
    ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Desktop Manager.lnk - c:\program files\Research In Motion\BlackBerry\DesktopMgr.exe [2007-11-12 1447184]
    Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2008-10-30 282624]

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
    BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG10\avgchsvx.exe /sync\0c:\progra~1\AVG\AVG10\avgrsx.exe /sync /restart

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
    path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
    backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
    path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
    backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Photosmart Premier Fast Start.lnk]
    path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Photosmart Premier Fast Start.lnk
    backup=c:\windows\pss\HP Photosmart Premier Fast Start.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
    path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
    backup=c:\windows\pss\Kodak EasyShare software.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Quicken Scheduled Updates.lnk]
    path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Quicken Scheduled Updates.lnk
    backup=c:\windows\pss\Quicken Scheduled Updates.lnkCommon Startup

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
    2008-04-14 00:12 15360 ----a-w- c:\windows\SYSTEM32\ctfmon.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
    2004-03-15 06:04 122933 ----a-w- c:\windows\SYSTEM32\dla\tfswctrl.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
    2006-02-19 07:41 49152 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxhkcmd]
    2005-09-20 13:32 77824 ----a-w- c:\windows\SYSTEM32\hkcmd.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxpers]
    2005-09-20 13:36 114688 ----a-w- c:\windows\SYSTEM32\igfxpers.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxtray]
    2005-09-20 13:35 94208 ----a-w- c:\windows\SYSTEM32\igfxtray.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
    2008-04-14 00:12 1695232 ----a-w- c:\program files\Messenger\msmsgs.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
    2004-04-12 01:15 290816 ------w- c:\program files\Dell\Media Experience\PCMService.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
    2009-05-26 21:18 413696 ----a-w- c:\program files\QuickTime\QTTask.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "AntiVirusOverride"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\WINDOWS\\SYSTEM32\\LEXPPS.EXE"=
    "c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
    "c:\\Program Files\\Dell Computer\\Dell Picture Studio v2.0\\launch.exe"=
    "c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=
    "c:\\Program Files\\Roxio\\Media Manager 9\\MediaManager9.exe"=
    "c:\\Program Files\\Roxio\\Digital Home 9\\RoxioUPnPRenderer9.exe"=

    R2 mrtRate;mrtRate; [x]
    R3 FlyUsb;FLY Fusion;c:\windows\system32\DRIVERS\FlyUsb.sys [2009-11-10 18560]
    R3 nosGetPlusHelper;getPlus(R) Helper 3004;c:\windows\System32\svchost.exe [2008-04-14 14336]


    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    nosGetPlusHelper REG_MULTI_SZ nosGetPlusHelper
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.app.com/
    mStart Page = hxxp://www.msn.com
    uInternet Settings,ProxyOverride = localhost
    FF - ProfilePath - c:\documents and settings\Tim\Application Data\Mozilla\Firefox\Profiles\9t0dqqm4.default\
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - hxxp://www.app.com/
    FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4c86d71a&v=6.010.006.004&i=23&tp=ab&iy=&ychte=us&lng=en-US&q=
    FF - prefs.js: network.proxy.type - 0
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
    FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
    FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
    FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
    .
    - - - - ORPHANS REMOVED - - - -

    Notify-avgrsstarter - avgrsstx.dll
    MSConfigStartUp-mmtask - c:\program files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe



    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2011-01-02 22:13
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'winlogon.exe'(672)
    c:\program files\CA\PPRT\bin\CACheck.dll
    c:\program files\CA\PPRT\bin\CAHook.dll
    c:\program files\CA\PPRT\bin\CAServer.dll

    - - - - - - - > 'lsass.exe'(728)
    c:\program files\CA\PPRT\bin\CACheck.dll
    c:\program files\CA\PPRT\bin\CAHook.dll
    c:\program files\CA\PPRT\bin\CAServer.dll

    - - - - - - - > 'explorer.exe'(1656)
    c:\windows\system32\WININET.dll
    c:\windows\system32\ieframe.dll
    c:\windows\system32\mshtml.dll
    c:\windows\system32\msls31.dll
    c:\windows\system32\webcheck.dll
    c:\windows\system32\WPDShServiceObj.dll
    c:\windows\system32\PortableDeviceTypes.dll
    c:\windows\system32\PortableDeviceApi.dll

    - - - - - - - > 'csrss.exe'(648)
    c:\program files\CA\PPRT\bin\CACheck.dll
    c:\program files\CA\PPRT\bin\CAHook.dll
    c:\program files\CA\PPRT\bin\CAServer.dll
    .
    Completion time: 2011-01-02 22:20:08
    ComboFix-quarantined-files.txt 2011-01-03 03:20

    Pre-Run: 977,735,680 bytes free
    Post-Run: 953,122,816 bytes free

    - - End Of File - - C57814B7ECD1C53244081B946118BBB8

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