Need Help with System Tool

[LPlines]

Hi,
Could it possibly have something to do with Windows Defender? Everytime I start up the computer now, it tells me that Windows has blocked some start up programs. It never used to do that before, so I'm not sure what made it start blocking programs, any advice?

[ken545]

See if these links makes sense to you and lets see what is being blocked


http://www.howtogeek.com/howto/windo...grams-balloon/
http://support.microsoft.com/kb/930367

[LPlines]

Well I don't think that was my problem. After I read the articles you posted (I believe) It helped me fix the issue, thanks for the info.

Would you please refer me to the HP forum I guess, It still tells me that those registry keys don't exist.

[ken545]

Sure, give this one a try
http://h30434.www3.hp.com/

Let me know if they resolved it for you

[LPlines]

Thank you SO much, you have been so helpful. You saved my computer! I appreciate all that you did. I will let you know if I get it fixed. Thanks again.

[ken545]

Your very welcome

Open OTL and click on Clean Up and it will remove programs we used to clean your system along with there backups

• How did I get infected in the first place ?
  Read these links and find out how to prevent getting infected again.
• Tutorial for System Restore <-- Do this first to prevent yourself from being reinfected.
• WhattheTech
• Grinler BleepingComputer
• GeeksTo Go
• Dslreports

Safe Surfn
Ken

[LPlines]

Is it ok if I keep spybot and malwarebytes in my computer? Or is that not a good idea?

[LPlines]

What I mean by what I asked above is, you said to run OTL and it would clean up the programs. Will it get rid of spybot and malwarebytes, etc?

[ken545]

Yes, by all means keep them. The cleanup will just remove tools like Combofix and some Rootkit scanners. The Pro Version of Malwarebytes has a protection feature, if you should wander into a bad website it you will get a PAGE NOT FOUND and then a pop up from Malwarebytes stating that it blocked a potential bad website. The cost is minimal, I believe around $20 or so for a life time , no yearly renewals , but this of course is up to you. The free version you have can be updated , run a scan and it will still remove what it finds.

Ken