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Thread: Spybot starts but won't run

  1. #1
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    Angry Spybot starts but won't run

    Since about two updates ago (2 weeks), Spybot 1.6.2.46 loads OK, and I can click to any of the menu options. But when I click Check for Problems, it goes to the scan screen, but nothing happens. I've let it sit for an hour with no action whatever (it used to take 30 minutes to do a scan). If I click Stop Check, it says "unloading user registry hives -- might take a while." Again, nothing else happens. I have to use Task Manager / End Process to kill Spybot. Any ideas?

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    Try booting into safe mode first,then see if the Spybot scan will run:

    Quote Originally Posted by tashi
    Reboot your computer into SafeMode by doing the following:

    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, begin tapping F8.
    • Instead of Windows loading as normal, a menu should appear.
    • Select the first option, to run Windows in Safe Mode.

  3. #3
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    Question works ok in safe mode

    Spybot ran perfectly in Safe Mode. So what is preventing it from running in normal mode? I've never had this problem before.

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    Good,I'm glad Spybot ran in safe mode.
    I'm not sure what might be preventing Spybot from running in normal mode,but when you run in safe mode most startup programs are bypassed.So,it might be worthwhile to see what is running on startup.

    This link shows how to export your startup list:
    http://www.safer-networking.org/en/howto/startup.html
    If you could export it,and then copy and paste your startup list here,I'd appreciate it.

  5. #5
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    Default Startup list

    --- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

    2009-01-26 blindman.exe (1.0.0.8)
    2009-01-26 SDFiles.exe (1.6.1.7)
    2009-01-26 SDMain.exe (1.0.0.6)
    2009-01-26 SDShred.exe (1.0.2.5)
    2009-01-26 SDUpdate.exe (1.6.0.12)
    2008-08-14 SDWinSec.exe (1.0.0.12)
    2009-01-26 SpybotSD.exe (1.6.2.46)
    2009-03-05 TeaTimer.exe (1.6.6.32)
    2006-10-02 unins000.exe (51.41.0.0)
    2011-10-06 unins001.exe (51.49.0.0)
    2009-01-26 Update.exe (1.6.0.7)
    2009-11-04 advcheck.dll (1.6.5.20)
    2007-04-02 aports.dll (2.1.0.0)
    2005-05-31 borlndmm.dll (7.0.4.453)
    2005-05-31 delphimm.dll (7.0.4.453)
    2008-06-14 DelZip179.dll (1.79.11.1)
    2009-01-26 SDHelper.dll (1.6.2.14)
    2008-06-19 sqlite3.dll
    2009-01-26 Tools.dll (2.1.6.10)
    2009-01-16 UninsSrv.dll (1.0.0.0)
    2005-05-31 UnzDll.dll (1.73.1.1)
    2005-05-31 ZipDll.dll (1.73.2.0)
    2011-03-18 Includes\Adware.sbi
    2011-08-29 Includes\AdwareC.sbi
    2010-08-13 Includes\Cookies.sbi
    2010-12-14 Includes\Dialer.sbi
    2011-03-08 Includes\DialerC.sbi
    2011-02-24 Includes\HeavyDuty.sbi
    2011-03-29 Includes\Hijackers.sbi
    2011-10-04 Includes\HijackersC.sbi
    2010-09-15 Includes\iPhone.sbi
    2010-12-14 Includes\Keyloggers.sbi
    2011-09-27 Includes\KeyloggersC.sbi
    2011-10-04 Includes\Malware.sbi
    2011-10-25 Includes\MalwareC.sbi
    2011-02-24 Includes\PUPS.sbi
    2011-10-11 Includes\PUPSC.sbi
    2010-01-25 Includes\Revision.sbi
    2011-02-24 Includes\Security.sbi
    2011-05-03 Includes\SecurityC.sbi
    2008-06-03 Includes\Spybots.sbi
    2008-06-03 Includes\SpybotsC.sbi
    2011-10-18 Includes\Spyware.sbi
    2011-10-18 Includes\SpywareC.sbi
    2010-03-08 Includes\Tracks.uti
    2011-09-28 Includes\Trojans.sbi
    2011-10-25 Includes\TrojansC-02.sbi
    2011-10-24 Includes\TrojansC-03.sbi
    2011-10-24 Includes\TrojansC-04.sbi
    2011-10-25 Includes\TrojansC-05.sbi
    2011-09-27 Includes\TrojansC.sbi
    2008-03-04 Plugins\Chai.dll
    2008-03-05 Plugins\Fennel.dll
    2008-02-26 Plugins\Mate.dll
    2007-12-24 Plugins\TCPIPAddress.dll

    Located: HK_LM:Run, Apoint
    command: C:\Program Files\Apoint\Apoint.exe
    file: C:\Program Files\Apoint\Apoint.exe
    size: 176128
    MD5: BDF765B33972A95AE8B5C5262D5E1325

    Located: HK_LM:Run, avgnt
    command: "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
    file: C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
    size: 258512
    MD5: 478515FA22E17C4CA7177B3305630FA4

    Located: HK_LM:Run, DLA
    command: C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    file: C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    size: 122940
    MD5: CEFD0E35B35AFD9D1C2FEC9AF81AFDB8

    Located: HK_LM:Run, DVDLauncher
    command: "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    file: C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    size: 49152
    MD5: A28135D4BBAC2A2A179670B0A9B4EF53

    Located: HK_LM:Run, IntelWireless
    command: "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    file: C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    size: 602182
    MD5: D5EE985D5A8B5C5E83BAEAA7D16D13EA

    Located: HK_LM:Run, IntelZeroConfig
    command: "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    file: C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    size: 667718
    MD5: F6E9967938C20C4D10122D9716E7BEAA

    Located: HK_LM:Run, NvCplDaemon
    command: RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    file: C:\WINDOWS\system32\NvCpl.dll
    size: 13508608
    MD5: 9B487152CCA9A18A09722B22F1D7C5FE

    Located: HK_LM:Run, NVHotkey
    command: rundll32.exe nvHotkey.dll,Start
    file: C:\WINDOWS\system32\nvHotkey.dll
    size: 73728
    MD5: 0EA63EBB1D375217B96768463548DF6B

    Located: HK_LM:Run, NvMediaCenter
    command: RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    file: C:\WINDOWS\system32\NvMcTray.dll
    size: 86016
    MD5: EF79692351261C122A343F1484DF1D1C

    Located: HK_LM:Run, nwiz
    command: nwiz.exe /installquiet
    file: C:\WINDOWS\system32\nwiz.exe
    size: 1519616
    MD5: AE0A7905C97BA30211C700C3E12DFD83

    Located: HK_LM:Run, SigmatelSysTrayApp
    command: stsystra.exe
    file: C:\WINDOWS\stsystra.exe
    size: 282624
    MD5: AD2506958DE1937C16C553C0A1BE0572

    Located: HK_LM:Run, WinPatrol
    command: C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
    file: C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    size: 325512
    MD5: C0992AA77C76FB4CA429CD2C046662F5

    Located: HK_LM:Run, ZoneAlarm Client
    command: "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    file: C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    size: 1043968
    MD5: 883335C7831B0718801C33D079A76B50

    Located: HK_CU:Run, ctfmon.exe
    where: .DEFAULT...
    command: C:\WINDOWS\system32\CTFMON.EXE
    file: C:\WINDOWS\system32\CTFMON.EXE
    size: 15360
    MD5: 5F1D5F88303D4A4DBC8E5F97BA967CC3

    Located: HK_CU:Run, ctfmon.exe
    where: S-1-5-21-2432615870-2850431501-843231134-1005...
    command: C:\WINDOWS\system32\ctfmon.exe
    file: C:\WINDOWS\system32\ctfmon.exe
    size: 15360
    MD5: 5F1D5F88303D4A4DBC8E5F97BA967CC3

    Located: HK_CU:Run, SpybotSD TeaTimer
    where: S-1-5-21-2432615870-2850431501-843231134-1005...
    command: C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    file: C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    size: 2260480
    MD5: 390679F7A217A5E73D756276C40AE887

    Located: HK_CU:Run, ctfmon.exe
    where: S-1-5-21-2432615870-2850431501-843231134-1008...
    command: C:\WINDOWS\system32\ctfmon.exe
    file: C:\WINDOWS\system32\ctfmon.exe
    size: 15360
    MD5: 5F1D5F88303D4A4DBC8E5F97BA967CC3

    Located: HK_CU:Run, ModemOnHold
    where: S-1-5-21-2432615870-2850431501-843231134-1008...
    command: C:\Program Files\NetWaiting\netWaiting.exe
    file: C:\Program Files\NetWaiting\netWaiting.exe
    size: 20480
    MD5: 676B1D0BFA5EF8005395AB43F33DE1F1

    Located: HK_CU:Run, ModemOnHold
    where: S-1-5-21-2432615870-2850431501-843231134-500...
    command: C:\Program Files\NetWaiting\netWaiting.exe
    file: C:\Program Files\NetWaiting\netWaiting.exe
    size: 20480
    MD5: 676B1D0BFA5EF8005395AB43F33DE1F1

    Located: HK_CU:Run, ctfmon.exe
    where: S-1-5-18...
    command: C:\WINDOWS\system32\CTFMON.EXE
    file: C:\WINDOWS\system32\CTFMON.EXE
    size: 15360
    MD5: 5F1D5F88303D4A4DBC8E5F97BA967CC3

    Located: WinLogon, crypt32chain
    command: crypt32.dll
    file: crypt32.dll
    size: 0
    MD5: D41D8CD98F00B204E9800998ECF8427E
    Warning: if the file is actually larger than 0 bytes,
    the checksum could not be properly calculated!

    Located: WinLogon, cryptnet
    command: cryptnet.dll
    file: cryptnet.dll
    size: 0
    MD5: D41D8CD98F00B204E9800998ECF8427E
    Warning: if the file is actually larger than 0 bytes,
    the checksum could not be properly calculated!

    Located: WinLogon, cscdll
    command: cscdll.dll
    file: cscdll.dll
    size: 0
    MD5: D41D8CD98F00B204E9800998ECF8427E
    Warning: if the file is actually larger than 0 bytes,
    the checksum could not be properly calculated!

    Located: WinLogon, dimsntfy
    command: %SystemRoot%\System32\dimsntfy.dll
    file: %SystemRoot%\System32\dimsntfy.dll
    size: 0
    MD5: D41D8CD98F00B204E9800998ECF8427E
    Warning: if the file is actually larger than 0 bytes,
    the checksum could not be properly calculated!

    Located: WinLogon, ScCertProp
    command: wlnotify.dll
    file: wlnotify.dll
    size: 0
    MD5: D41D8CD98F00B204E9800998ECF8427E
    Warning: if the file is actually larger than 0 bytes,
    the checksum could not be properly calculated!

    Located: WinLogon, Schedule
    command: wlnotify.dll
    file: wlnotify.dll
    size: 0
    MD5: D41D8CD98F00B204E9800998ECF8427E
    Warning: if the file is actually larger than 0 bytes,
    the checksum could not be properly calculated!

    Located: WinLogon, sclgntfy
    command: sclgntfy.dll
    file: sclgntfy.dll
    size: 0
    MD5: D41D8CD98F00B204E9800998ECF8427E
    Warning: if the file is actually larger than 0 bytes,
    the checksum could not be properly calculated!

    Located: WinLogon, SensLogn
    command: WlNotify.dll
    file: WlNotify.dll
    size: 0
    MD5: D41D8CD98F00B204E9800998ECF8427E
    Warning: if the file is actually larger than 0 bytes,
    the checksum could not be properly calculated!

    Located: WinLogon, termsrv
    command: wlnotify.dll
    file: wlnotify.dll
    size: 0
    MD5: D41D8CD98F00B204E9800998ECF8427E
    Warning: if the file is actually larger than 0 bytes,
    the checksum could not be properly calculated!

    Located: WinLogon, WgaLogon
    command: WgaLogon.dll
    file: WgaLogon.dll
    size: 0
    MD5: D41D8CD98F00B204E9800998ECF8427E
    Warning: if the file is actually larger than 0 bytes,
    the checksum could not be properly calculated!

    Located: WinLogon, wlballoon
    command: wlnotify.dll
    file: wlnotify.dll
    size: 0
    MD5: D41D8CD98F00B204E9800998ECF8427E
    Warning: if the file is actually larger than 0 bytes,
    the checksum could not be properly calculated!

  6. #6
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,505

    Default

    That's not an overly long startup list,and I don't really see anything that should take so many resources that Spybot wouldn't run.

    You might want to try this:Down by your computer clock,rightclick and temporarily shut down anything running that isn't needed at the moment,and see if the Spybot scan will run in normal mode after that.
    Please leave Antivir and Zone Alarm running,though.

    Please let me know how it goes.

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