PC turns off frequently

[Blade81]

Hi,

If Firefox is still used it should be updated.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 7 Update 10.
• Click the
  Download
  button to the right.
• Select Windows on platform combobox and check the box that says:
  Accept License Agreement. Click continue.
  
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-7u10-windows-i586.exe to install the newest version.

aswMBR report contains only initialization details. Please start aswMBR again and choose scan. Wait until finished and save the report. Post it back here

[Blackredgold1964]

Hi,
Thanks, JRE updated and heere is hopefully the complete scan:

aswMBR version 0.9.9.1707 Copyright(c) 2011 AVAST Software
Run date: 2012-12-26 19:25:04
-----------------------------
19:25:04.167 OS Version: Windows 6.0.6002 Service Pack 2
19:25:04.167 Number of processors: 2 586 0xF0D
19:25:04.168 ComputerName: INSP1525 UserName: Sophie
19:25:06.159 Initialize success
19:26:31.339 AVAST engine defs: 12122600
19:26:57.255 The log file has been saved successfully to "C:\Users\Sophie\Desktop\aswMBR.txt"


aswMBR version 0.9.9.1707 Copyright(c) 2011 AVAST Software
Run date: 2012-12-27 19:23:23
-----------------------------
19:23:23.657 OS Version: Windows 6.0.6002 Service Pack 2
19:23:23.657 Number of processors: 2 586 0xF0D
19:23:23.658 ComputerName: INSP1525 UserName: Sophie
19:23:25.334 Initialize success
19:23:36.604 AVAST engine defs: 12122600
19:23:42.242 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-1
19:23:42.244 Disk 0 Vendor: TOSHIBA_MK1665GSX GJ002D Size: 152627MB BusType: 3
19:23:42.297 Disk 0 MBR read successfully
19:23:42.299 Disk 0 MBR scan
19:23:42.303 Disk 0 Windows VISTA default MBR code
19:23:42.306 Disk 0 Partition 1 00 DE Dell Utility Dell 8.1 47 MB offset 63
19:23:42.344 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 149503 MB offset 96390
19:23:42.348 Disk 0 Partition - 00 0F Extended LBA 3074 MB offset 306279225
19:23:42.389 Disk 0 Partition 3 00 DD MSDOS5.0 3074 MB offset 306279288
19:23:42.426 Disk 0 scanning sectors +312576705
19:23:42.554 Disk 0 scanning C:\Windows\system32\drivers
19:24:09.787 Service scanning
19:24:44.983 Modules scanning
19:25:02.804 Disk 0 trace - called modules:
19:25:02.823 ntkrnlpa.exe CLASSPNP.SYS disk.sys ataport.SYS hal.dll intelide.sys
19:25:02.827 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x87fb9360]
19:25:02.831 3 CLASSPNP.SYS[8a9a88b3] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP1T0L0-1[0x875ff2e8]
19:25:04.553 AVAST engine scan C:\Windows
19:25:09.743 AVAST engine scan C:\Windows\system32
19:31:38.455 AVAST engine scan C:\Windows\system32\drivers
19:32:15.129 AVAST engine scan C:\Users\Sophie
19:38:41.414 Disk 0 MBR has been saved successfully to "C:\Users\Sophie\Desktop\MBR.dat"
19:38:41.462 The log file has been saved successfully to "C:\Users\Sophie\Desktop\aswMBR.txt"

[Blade81]

Hi,

Yes, that's correct one and looks ok

Has AVG 2013 been there installed before problems appeared? Would it be ok to uninstall it to see if problem still occurs? If ok the official removal tool can be downloaded here.

[Blackredgold1964]

Hi,
Thanks for the reply. I am pleased the PC is clean. As for removing the AVG - I don't think I will risk using the PC without any Anti Virus software. I've thought about other software. I've had Kaspersky via my bank before but believe this was too power hungry and slowed down the PC so I changed it for AVG. Should I try microsoft-security-essentials?

I have a Vista PC with 2 GB RAM.

Regards
Blackredgold

[Blade81]

Hi,

Yes, Microsoft Security Essentials is a good option

[Blackredgold1964]

Thanks, Blade, and a happy new year to you.
Regards
Blackredgold1964

[Blade81]

You're welcome and a happy new year to you and yours too