Hello Wayne,
This thread is too long to merge posts so I will ask a volunteer analyst to take a take a look at your logs from the reformatted machine.
Best regards.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016
Don't know if there is anything I can do, if we can identify which infection it is then there is a chance we can undo some of the damage.
IDTool
- Please download IDTool and save the file to your Desktop.
- Right-Click idtool.zip and click Extract All. Select your Desktop and click Extract.
- Right-Click IDTool.exe and click Run as administrator to run the programme.
- If you're prompted to download and install Micorsoft .NET Framework, please agree.
- Allow the programme to collect the necessary data.
- Once the main console is loaded, click Rescan Computer and Generate a New Report.
- Upon completion, and when prompted that the rescan is complete, click Generate Text Friendly Report for Forums.
- Copy the contents of the report and paste in your next reply.
Windows Insider MVP Consumer Security 2009 - 2017
Please do not PM me for Malware help, we all benefit from posting on the open board.
Right-Click IDTool.exe and click Run as administrator?
Windows Insider MVP Consumer Security 2009 - 2017
Please do not PM me for Malware help, we all benefit from posting on the open board.
The infection has been removed by tools your friend used. The damage was not reversed.
Please read over these links to see what this infection does and the possibilities of what, if anything can be done.
http://www.bleepingcomputer.com/foru...tb2-extension/
http://www.bleepingcomputer.com/foru...nsion-to-ctbl/
http://www.bleepingcomputer.com/viru...re-information
Windows Insider MVP Consumer Security 2009 - 2017
Please do not PM me for Malware help, we all benefit from posting on the open board.
Thank you Juliet.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016