Originally Posted by
RonBoyd0174
I, too, have this problem. I cannot start the Settings Menu. Additionally, in the upper left on the Start Center screen, I am told that "The Update Service is stopped." If I click on the "Update" icon, a message ("The background Updating Service is not started. Do you want to elevate, using administrator privileges to start ?") pops up. Answering "Yes" opens the Update module and clicking "Update" appears to run through its routine as usual. However, the Start Center still shows "The Update Service is stopped" -- even after closing the Update screen.
When I go to "Services" (in Operating System), I am unable to find any Service relating to Spybot (or Safer-Networking). Does anyone know the name of the Spybot Service that is not starting?
In any event, I am still unable to open the Settings Menu and the Scan still gets stuck on "zlob.zipcodec." Are there any suggestions as to what to do next?