SDhelper.dll Causing IE 7 Final to Crash! - Safer-Networking Forums

gate1975mlm · 2006-10-19, 02:11

I just installed IE 7 Final on Windows XP Home SP2 and for what ever reason when I have a few tabs open and go to close IE 7 with a few tabs open IE 7 crashes. And the error says its caused by SDhelper.dll

Download crash info here

gate1975mlm · 2006-10-20, 15:48

Anyone?

noel-pr7 · 2006-10-20, 16:47

it looks like the SDHelper.dll file that blocks "bad downloading" of IE is not compatible with IE7.

from the Tools section of Spybot 1.4, click on Resident to open the Resident section and UNcheck the SDHelper option to disable Resident SDHelper protection for IE. hopefully IE7 will work without crashing your XP machine

see if this helps you out, gate1975mlm

gate1975mlm · 2006-10-20, 18:10

Quote:

Originally Posted by noel-pr7

it looks like the SDHelper.dll file that blocks "bad downloading" of IE is not compatible with IE7.

from the Tools section of Spybot 1.4, click on Resident to open the Resident section and UNcheck the SDHelper option to disable Resident SDHelper protection for IE. hopefully IE7 will work without crashing your XP machine

see if this helps you out, gate1975mlm

Thanks I will try that. But I hope its fixed in an update sometime soon.

**tashi** · 2006-10-23, 06:47

Hi there

I will bring to the Teams' attention.

Lord Cobol · 2006-10-23, 20:04

I'm curious how many people have this issue. I had brief access to a machine with both after I saw this thread, so I tried to beat it death with about 8 or 9 windows and about 8 or 9 tabs in the 1st window. No problem, but I didn't have time to test very long.

**tashi** · 2006-10-23, 20:43

Quote:

Originally Posted by Lord Cobol

I'm curious how many people have this issue.

Me too.

Tested and no problem on four machines.
XP Home SP2
XP Pro SP2

noel-pr7 · 2006-10-24, 00:36

Quote:

Originally Posted by tashi

Me too.

Tested and no problem on four machines.
XP Home SP2
XP Pro SP2

How fast were your XP SP2 PCs, tashi?

we may also have to ask gate1975mlm how fast his XP computer is [aka. CPU type & speed and how much RAM is installed]

I'll see if I can test out Spybot 1.4 with IE7 on my XP SP2 home PC which is a custom-made computer 1.2Ghz Pentium 3 with 384 MB of RAM, 40Gb HD

**tashi** · 2006-10-24, 01:15

Hi noel

They range:
512 -1536 Megabytes Installed Memory
Bus Clock:533- 800 megahertz
2.40-3.20 gigahertz Intel Pentium 4
8-16 kilobyte primary memory cache
512-2048 kilobyte secondary memory cache

noel-pr7 · 2006-11-07, 01:30

Quote:

Originally Posted by gate1975mlm

I just installed IE 7 Final on Windows XP Home SP2 and for what ever reason when I have a few tabs open and go to close IE 7 with a few tabs open IE 7 crashes. And the error says its caused by SDhelper.dll

Download crash info here http://rapidshare.de/files/37277756/5612_appcompat.txt

I now have installed the final release of IE7 on my XP SP2 home ed. computer, tested Spybot 1.4 with SDHelper disabled first, ran IE7 with a bunch of tabs open & closed IE7. no crash. I enabled SDHelper in Spybot, ran IE7 with several tabs open and exited IE7. again no crash. the crash might be machine specific.

it would have been nice if gate1975mlm gave specs on his XP computer (cpu type/speed, hard drive brand/capacity and amount of RAM installed)

2006-10-19, 02:11	#1
gate1975mlm Junior Member Join Date: Oct 2006 Posts: 6	SDhelper.dll Causing IE 7 Final to Crash! I just installed IE 7 Final on Windows XP Home SP2 and for what ever reason when I have a few tabs open and go to close IE 7 with a few tabs open IE 7 crashes. And the error says its caused by SDhelper.dll Download crash info here Last edited by tashi; 2007-12-22 at 05:43. Reason: removed outdated link

2006-10-20, 16:47	#3
noel-pr7 Senior Member Join Date: Feb 2006 Posts: 205	it looks like the SDHelper.dll file that blocks "bad downloading" of IE is not compatible with IE7. from the Tools section of Spybot 1.4, click on Resident to open the Resident section and UNcheck the SDHelper option to disable Resident SDHelper protection for IE. hopefully IE7 will work without crashing your XP machine see if this helps you out, gate1975mlm Last edited by noel-pr7; 2006-10-20 at 16:50.

2006-10-23, 06:47	#5
tashi Member of Team Spybot Join Date: Oct 2005 Location: USA Posts: 23,455 Rated LASSHes: 16	Hi there I will bring to the Teams' attention. __________________ UNITE-ASAP Microsoft MVP. Consumer Security 2006-2010 Please help us improve Spybot, download our distributed testing client

2006-10-23, 20:04	#6
Lord Cobol Junior Member Join Date: Dec 2005 Location: Southern California Posts: 24	Spybot & IE 7 I'm curious how many people have this issue. I had brief access to a machine with both after I saw this thread, so I tried to beat it death with about 8 or 9 windows and about 8 or 9 tabs in the 1st window. No problem, but I didn't have time to test very long.

2006-10-24, 01:15	#9
tashi Member of Team Spybot Join Date: Oct 2005 Location: USA Posts: 23,455 Rated LASSHes: 16	Hi noel They range: 512 -1536 Megabytes Installed Memory Bus Clock:533- 800 megahertz 2.40-3.20 gigahertz Intel Pentium 4 8-16 kilobyte primary memory cache 512-2048 kilobyte secondary memory cache __________________ UNITE-ASAP Microsoft MVP. Consumer Security 2006-2010 Please help us improve Spybot, download our distributed testing client

2006-10-20, 15:48	#2
gate1975mlm Junior Member Join Date: Oct 2006 Posts: 6	Anyone?

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