Hi
Yes, you did
I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager -- the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.
Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.
I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):
- Click Start, point to Settings, and then click Control Panel.
- In Control Panel, double-click Add or Remove Programs.
- In Add or Remove Programs, highlight >>Viewpoint component<< , click Remove.
- Do the same for each Viewpoint component.
Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
- The program will launch and then start to download the latest definition files.
- Once the scanner is installed and the definitions downloaded, click Next.
- Now click on Scan Settings
- In the scan settings make sure that the following are selected:
o Scan using the following Anti-Virus database:
+ Extended (If available otherwise Standard)
o Scan Options:
+ Scan Archives
+ Scan Mail Bases- Click OK
- Now under select a target to scan select My Computer
- The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
- Now click on the Save as Text button
- Save the file to your desktop.
- Copy and paste that information in your next post.
Post:
- a fresh HijackThis log
- kaspersky report