Two days ago Spybot found and had me fix Win.agent.pz. Yesterday when I booted up I had no Windows desktop and Safemode would not work although I could access the taskmanager. I re-ran Spybot and it found Win32agent.pz, Win32.agent.jg and Virtumonde. I ran fix again and rebooted. I still have no Windows desktop, Safemode doesn't work and now I can't access the taskmanager and it seems to be doing a loop with logon and logoff by itself. Help.
Win32.agent.pz and .jg and Virtumonde
- Thread starter Creekgirl
- Start date
It seems that you can't remove threats and you need help.
Go to Malware Removal sub-forum and create a new thread by stricly following the rules and steps from this thread: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance).
Go to Malware Removal sub-forum and create a new thread by stricly following the rules and steps from this thread: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance).
tashi
Member of Team Spybot
Hi there, first things first. 
Creekgirl please let us know which version of Spybot-S&D you have and latest definitions, open Spybot Search & Destroy > Help > About.
Also your operating system and other security software installed.
Did you run any tools to 'fix' the problems other than Spybot, that is important to know.
Best regards.
Creekgirl please let us know which version of Spybot-S&D you have and latest definitions, open Spybot Search & Destroy > Help > About.
Also your operating system and other security software installed.
Did you run any tools to 'fix' the problems other than Spybot, that is important to know.
Best regards.