xlibgfl254.dll

Paul51sr · Nov 6, 2007

Hi:

I'm confused. So far I ran the Spybot S&D last night and found all kinds of stuff, and deleted it.

This morning I ran the Kaspersky Online Scanner. It found a bunch of viruses. I have attached the text from that scan.

I am not sure if I should proceed with starting in safe mode and then running Spybot S&D again or if I need to delete the viruses that were found.

I don't see an option in the Kaspersky Scanner to "Clean" the viruses up, or do I have to buy something from them to do it.

Thank you,

Paul

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Tuesday, November 06, 2007 12:45:30 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 6/11/2007
Kaspersky Anti-Virus database records: 452395
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 72942
Number of viruses found: 7
Number of infected objects: 17
Number of suspicious objects: 0
Duration of the scan process: 01:10:48

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\ABS Tampa\Cookies\INDEX.DAT Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{9B08F3BC-8CD4-4A85-9DEB-612F320E9EEB} Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\Temp\Perflib_Perfdata_db4.dat Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\Temp\~DFED8E.tmp Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\Temp\~DFEF2A.tmp Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\ABS Tampa\My Documents\Expense Invoices\Less Used\PST Files\archive.pst/Archive Folders/Inbox/30 Jul 2004 13:28 from abschicago@buyussavingsbonds.com:somethin/document.zip/document.txt.pif Infected: Email-Worm.Win32.NetSky.b skipped
C:\Documents and Settings\ABS Tampa\My Documents\Expense Invoices\Less Used\PST Files\archive.pst/Archive Folders/Inbox/30 Jul 2004 13:28 from abschicago@buyussavingsbonds.com:somethin/document.zip Infected: Email-Worm.Win32.NetSky.b skipped
C:\Documents and Settings\ABS Tampa\My Documents\Expense Invoices\Less Used\PST Files\archive.pst Mail MS Mail: infected - 2 skipped
C:\Documents and Settings\ABS Tampa\My Documents\Expense Invoices\Less Used\PST Files\backup.pst/ABS Outlook Contacts 6-29/Inbox/30 Jul 2004 13:28 from abschicago@buyussavingsbonds.com:somethin/document.zip/document.txt.pif Infected: Email-Worm.Win32.NetSky.b skipped
C:\Documents and Settings\ABS Tampa\My Documents\Expense Invoices\Less Used\PST Files\backup.pst/ABS Outlook Contacts 6-29/Inbox/30 Jul 2004 13:28 from abschicago@buyussavingsbonds.com:somethin/document.zip Infected: Email-Worm.Win32.NetSky.b skipped
C:\Documents and Settings\ABS Tampa\My Documents\Expense Invoices\Less Used\PST Files\backup.pst Mail MS Mail: infected - 2 skipped
C:\Documents and Settings\ABS Tampa\ntuser.dat Object is locked skipped
C:\Documents and Settings\ABS Tampa\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-03272007-121451.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Prism\98f99a55 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-11-06_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\17C02FE8.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Install.exe/0003\F7\Dogpile.exe/WISE0074.BIN Infected: not-a-virus:AdWare.Win32.Dogpile.a skipped
C:\Install.exe/0003\F7\Dogpile.exe/WISE0075.BIN Infected: not-a-virus:AdWare.Win32.Dogpile.a skipped
C:\Install.exe/0003\F7\Dogpile.exe Infected: not-a-virus:AdWare.Win32.Dogpile.a skipped
C:\Install.exe Tarma: infected - 3 skipped
C:\Install.exe UPX: infected - 3 skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsys.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\DogpileToolbar\insptbar.dll Infected: not-a-virus:AdWare.Win32.Dogpile.a skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\master.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\model.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\modellog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\templog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\LOG\ERRORLOG Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\master.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\model.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\modellog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\msdbdata.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\msdblog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\templog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\ERRORLOG Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\log_152.trc Object is locked skipped
C:\Program Files\Symantec\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Symantec\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Symantec\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP708\A0080990.dll Infected: Trojan-Downloader.Win32.Agent.bfj skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP723\A0082283.exe Infected: not-a-virus

ownloader.Win32.WinFixer.v skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP723\A0082284.exe Infected: not-a-virus

ownloader.Win32.WinFixer.m skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP723\A0082285.exe Infected: not-a-virus

ownloader.Win32.WinFixer.y skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP723\A0082286.exe Infected: not-a-virus

ownloader.Win32.WinFixer.ar skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP756\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{27B9528C-296A-4348-B3E0-8CD1F3837D42}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\2wswlog\2PortalMon_Debug.txt Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_198.dat Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_c8.dat Object is locked skipped
C:\WINDOWS\WIADEBUG.LOG Object is locked skipped
C:\WINDOWS\WIASERVC.LOG Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Paul51sr · Nov 8, 2007

Thanks for your help so far Tashi:

Per your direction last night, please add the thread from my previous post of the result of the Kaspersky Anti-Virus scan into this new thread.

Here is a fresh HJT log that you requested:

Thanks again!!!!!!

Paul

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:22:27 AM, on 11/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\PRISMSVR.EXE
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\2Wire\2PortalMon.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ACT\ACT for Windows\Act.Outlook.Service.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\2Wire 802.11g Wireless\PRISMCFG.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\ACT\Act for Windows\ActSage.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.americanbondservices.com/wps/portal/abs
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Dogpile Toolbar - {5E92F538-B50B-46c5-9C5F-C6EECED3F6C6} - C:\Program Files\DogpileToolbar\insptbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\system32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Act.Outlook.Service] "C:\Program Files\ACT\ACT for Windows\Act.Outlook.Service.exe"
O4 - HKLM\..\Run: [Act! Preloader] "C:\Program Files\ACT\ACT for Windows\ActSage.exe" -preload
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: 2Wire Wireless Client.lnk = ?
O4 - Global Startup: APC UPS Status.lnk = ?
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZCxdm344
O8 - Extra context menu item: Dogpile Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\DogpileToolbar\contextsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00C0A1F2-D492-4DBA-A8E2-76CB1B791724} (TNPLDownloader Control) - https://dtwx2.accuweather.com/tnpl_awda/client/download/TNPLDownloader.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup145.cab
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 11544 bytes

Shaba · Nov 13, 2007

Hi Paul51sr

We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:

1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
3. On the left hand side, Click on Tools
4. Then click on the Resident Icon in the List
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.

1. Download combofix from one of these links and save it to Desktop:
Link1
Link2
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Post:

- a fresh HijackThis log
- combofix report

Paul51sr · Nov 15, 2007

Good News: I do not get the xlibgfl254.dll error msg anymore.

I ran the spybot S & D. Should I turn the Team Timer back on now?

Here is my Hijack This Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:58:56 PM, on 11/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\PRISMSVR.EXE
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\2Wire\2PortalMon.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\ACT\ACT for Windows\Act.Outlook.Service.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\2Wire 802.11g Wireless\PRISMCFG.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.americanbondservices.com/wps/portal/abs
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Dogpile Toolbar - {5E92F538-B50B-46c5-9C5F-C6EECED3F6C6} - C:\Program Files\DogpileToolbar\insptbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\system32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Act.Outlook.Service] "C:\Program Files\ACT\ACT for Windows\Act.Outlook.Service.exe"
O4 - HKLM\..\Run: [Act! Preloader] "C:\Program Files\ACT\ACT for Windows\ActSage.exe" -preload
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: 2Wire Wireless Client.lnk = ?
O4 - Global Startup: APC UPS Status.lnk = ?
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZCxdm344
O8 - Extra context menu item: Dogpile Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\DogpileToolbar\contextsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00C0A1F2-D492-4DBA-A8E2-76CB1B791724} (TNPLDownloader Control) - https://dtwx2.accuweather.com/tnpl_awda/client/download/TNPLDownloader.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup145.cab
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 10448 bytes

Here is my ComboFix Report:

ComboFix 07-11-08.1 - ABS Tampa 2007-11-14 18:35:26.1 - NTFSx86
Running from: C:\Documents and Settings\ABS Tampa\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\ABS Tampa\g2mdlhlpx.exe
C:\WINDOWS\system32\xlibgfl254.dll

.
((((((((((((((((((((((((( Files Created from 2007-10-15 to 2007-11-15 )))))))))))))))))))))))))))))))
.

2007-11-14 18:33 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-11-06 18:23 <DIR> d-------- C:\Program Files\Trend Micro
2007-11-05 19:02 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-11-14 21:57 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2007-10-04 13:11 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-10-04 13:11 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-10-04 13:11 10,740 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-10-04 13:11 --------- d-----w C:\Program Files\Symantec
2007-10-04 13:11 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2007-09-27 23:20 --------- d-----w C:\Documents and Settings\ABS Tampa\Application Data\Yahoo!
2007-09-27 23:03 --------- d-----w C:\Program Files\Yahoo!
2007-09-27 23:03 --------- d-----w C:\Documents and Settings\All Users\Application Data\Yahoo!
2007-09-27 22:47 --------- d-----w C:\Program Files\SBC Yahoo!
2007-09-27 22:46 --------- d-----w C:\Program Files\Common Files\Scanner
2007-09-18 19:44 10,662 ----a-w C:\WINDOWS\system32\drivers\srtspx.cat
2007-09-18 19:44 10,662 ----a-w C:\WINDOWS\system32\drivers\srtspl.cat
2007-09-18 19:44 10,658 ----a-w C:\WINDOWS\system32\drivers\srtsp.cat
2007-09-18 19:44 1,430 ----a-w C:\WINDOWS\system32\drivers\srtspl.inf
2007-09-18 19:44 1,421 ----a-w C:\WINDOWS\system32\drivers\srtspx.inf
2007-09-18 19:44 1,415 ----a-w C:\WINDOWS\system32\drivers\srtsp.inf
2007-09-18 19:43 43,696 ----a-w C:\WINDOWS\system32\drivers\srtspx.sys
2007-09-18 19:43 317,616 ----a-w C:\WINDOWS\system32\drivers\srtspl.sys
2007-09-18 19:43 278,576 ----a-w C:\WINDOWS\system32\drivers\srtsp.sys
2007-05-31 00:15:10 88 --sh--r C:\WINDOWS\SYSTEM32\599CD37578.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-19 07:59]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-19 07:59]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 20:12]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2003-08-06 01:04]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 19:47]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2004-03-18 18:39]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2004-03-18 18:40]
"PRISMSVR.EXE"="C:\WINDOWS\system32\PRISMSVR.exe" [2004-04-13 17:45]
"YBrowser"="C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe" [2006-07-21 16:19]
"2wSysTray"="C:\Program Files\2Wire\2PortalMon.exe" [2004-09-15 02:52]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 17:20]
"Act.Outlook.Service"="C:\Program Files\ACT\ACT for Windows\Act.Outlook.Service.exe" [2007-03-28 08:43]
"Act! Preloader"="C:\Program Files\ACT\ACT for Windows\ActSage.exe" [2007-03-28 08:38]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 18:51]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 23:59]
"osCheck"="C:\PROGRA~1\Symantec\osCheck.exe" [2007-01-14 01:11]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 17:30]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sonic RecordNow!"="" []
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 01:56]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, xlibgfl254.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
"C:\Program Files\DellSupport\DSAgnt.exe" /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateManager]
"C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

R3 WlanUIG;2Wire 802.11g USB Driver;C:\WINDOWS\system32\DRIVERS\WlanUIG.sys
S3 brfilt;Brother MFC Filter Driver;C:\WINDOWS\system32\Drivers\Brfilt.sys
S3 brparimg;Brother Multi Function Parallel Image driver;C:\WINDOWS\system32\DRIVERS\BrParImg.sys
S3 BrParWdm;Brother WDM Parallel Driver;C:\WINDOWS\system32\Drivers\BrParwdm.sys
S3 BrSerWDM;Brother WDM Serial driver;C:\WINDOWS\system32\Drivers\BrSerWdm.sys

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2007-11-05 19:58:32 C:\WINDOWS\Tasks\Disk Cleanup.job"
- C:\WINDOWS\SYSTEM32\cleanmgr.exe
"2007-11-15 00:43:37 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
"2007-09-27 23:16:23 C:\WINDOWS\Tasks\Norton Security Online - Run Full System Scan - ABS Tampa.job"
- C:\PROGRA~1\Symantec\Norton AntiVirus\Navw32.exe
.
**************************************************************************

catchme 0.3.1250 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-11-14 18:41:56
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-11-14 18:56:00 - machine was rebooted
.
--- E O F ---

PLease let me know what's next. I am not sure if I am out of the woods yet or not.

THANK YOU.

Shaba · Nov 15, 2007

Hi

"I ran the spybot S & D. Should I turn the Team Timer back on now?"

Wait a bit

Open notepad and copy/paste the text in the quotebox below into it:

Code:

Registry::
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders" = "msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

Save this as "CFScript"

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.

Paul51sr · Nov 18, 2007

Hi:

I ran CFSScript. Got error: sed.cfexe has encountered problem

ComboFix 07-11-08.1 - ABS Tampa 2007-11-18 11:17:42.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.978 [GMT -6:00]
Running from: C:\Documents and Settings\ABS Tampa\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\ABS Tampa\Desktop\CFScript.txt
* Created a new restore point

((((((((((((((((((((((((( Files Created from 2007-10-18 to 2007-11-18 )))))))))))))))))))))))))))))))

2007-11-14 18:33 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-11-06 18:23 <DIR> d-------- C:\Program Files\Trend Micro
2007-11-05 19:02 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-11-18 16:24 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\shell32.dll
2007-10-04 13:11 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-10-04 13:11 60,800 ----a-w C:\WINDOWS\SYSTEM32\S32EVNT1.DLL
2007-10-04 13:11 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-10-04 13:11 10,740 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-10-04 13:11 --------- d-----w C:\Program Files\Symantec
2007-10-04 13:11 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2007-09-27 23:20 --------- d-----w C:\Documents and Settings\ABS Tampa\Application Data\Yahoo!
2007-09-27 23:03 --------- d-----w C:\Program Files\Yahoo!
2007-09-27 23:03 --------- d-----w C:\Documents and Settings\All Users\Application Data\Yahoo!
2007-09-27 22:47 --------- d-----w C:\Program Files\SBC Yahoo!
2007-09-27 22:46 --------- d-----w C:\Program Files\Common Files\Scanner
2007-09-18 19:44 10,662 ----a-w C:\WINDOWS\system32\drivers\srtspx.cat
2007-09-18 19:44 10,662 ----a-w C:\WINDOWS\system32\drivers\srtspl.cat
2007-09-18 19:44 10,658 ----a-w C:\WINDOWS\system32\drivers\srtsp.cat
2007-09-18 19:44 1,430 ----a-w C:\WINDOWS\system32\drivers\srtspl.inf
2007-09-18 19:44 1,421 ----a-w C:\WINDOWS\system32\drivers\srtspx.inf
2007-09-18 19:44 1,415 ----a-w C:\WINDOWS\system32\drivers\srtsp.inf
2007-09-18 19:43 43,696 ----a-w C:\WINDOWS\system32\drivers\srtspx.sys
2007-09-18 19:43 317,616 ----a-w C:\WINDOWS\system32\drivers\srtspl.sys
2007-09-18 19:43 278,576 ----a-w C:\WINDOWS\system32\drivers\srtsp.sys
2007-08-21 06:15 683,520 ----a-w C:\WINDOWS\SYSTEM32\inetcomm.dll
2007-08-21 06:15 683,520 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\inetcomm.dll
2007-08-20 10:04 824,832 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\wininet.dll
2007-08-20 10:04 671,232 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mstime.dll
2007-08-20 10:04 63,488 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\icardie.dll
2007-08-20 10:04 6,058,496 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieframe.dll
2007-08-20 10:04 52,224 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\msfeedsbs.dll
2007-08-20 10:04 477,696 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtmled.dll
2007-08-20 10:04 459,264 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\msfeeds.dll
2007-08-20 10:04 44,544 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\iernonce.dll
2007-08-20 10:04 384,512 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\iedkcs32.dll
2007-08-20 10:04 383,488 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieapfltr.dll
2007-08-20 10:04 3,584,512 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtml.dll
2007-08-20 10:04 27,648 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\jsproxy.dll
2007-08-20 10:04 267,776 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\iertutil.dll
2007-08-20 10:04 232,960 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\webcheck.dll
2007-08-20 10:04 230,400 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\ieaksie.dll
2007-08-20 10:04 214,528 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\dxtrans.dll
2007-08-20 10:04 193,024 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\msrating.dll
2007-08-20 10:04 153,088 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\ieakeng.dll
2007-08-20 10:04 132,608 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\extmgr.dll
2007-08-20 10:04 124,928 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\advpack.dll
2007-08-20 10:04 105,984 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\url.dll
2007-08-20 10:04 102,400 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\occache.dll
2007-08-20 10:04 1,152,000 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\urlmon.dll
2007-05-31 00:15:10 88 --sh--r C:\WINDOWS\SYSTEM32\599CD37578.sys
.

((((((((((((((((((((((((((((( snapshot@2007-11-14_18.46.37.20 )))))))))))))))))))))))))))))))))))))))))
.
- 2007-11-15 00:46:16 89,196 ----a-w C:\WINDOWS\SYSTEM32\PERFC009.DAT
+ 2007-11-18 16:22:20 89,196 ----a-w C:\WINDOWS\SYSTEM32\PERFC009.DAT
- 2007-11-15 00:46:16 472,026 ----a-w C:\WINDOWS\SYSTEM32\PERFH009.DAT
+ 2007-11-18 16:22:20 472,026 ----a-w C:\WINDOWS\SYSTEM32\PERFH009.DAT
+ 2007-11-18 16:18:00 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_4c4.dat
+ 2007-11-18 16:18:01 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_6ec.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-19 07:59]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-19 07:59]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 20:12]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2003-08-06 01:04]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 19:47]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2004-03-18 18:39]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2004-03-18 18:40]
"PRISMSVR.EXE"="C:\WINDOWS\system32\PRISMSVR.exe" [2004-04-13 17:45]
"YBrowser"="C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe" [2006-07-21 16:19]
"2wSysTray"="C:\Program Files\2Wire\2PortalMon.exe" [2004-09-15 02:52]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 17:20]
"Act.Outlook.Service"="C:\Program Files\ACT\ACT for Windows\Act.Outlook.Service.exe" [2007-03-28 08:43]
"Act! Preloader"="C:\Program Files\ACT\ACT for Windows\ActSage.exe" [2007-03-28 08:38]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 18:51]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-09 23:59]
"osCheck"="C:\PROGRA~1\Symantec\osCheck.exe" [2007-01-14 01:11]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 17:30]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sonic RecordNow!"="" []
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 01:56]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
"C:\Program Files\DellSupport\DSAgnt.exe" /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateManager]
"C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

R2 MSSQL$ACT7;SQL Server (ACT7);"C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sACT7
R3 WlanUIG;2Wire 802.11g USB Driver;C:\WINDOWS\system32\DRIVERS\WlanUIG.sys
S3 brfilt;Brother MFC Filter Driver;C:\WINDOWS\system32\Drivers\Brfilt.sys
S3 brparimg;Brother Multi Function Parallel Image driver;C:\WINDOWS\system32\DRIVERS\BrParImg.sys
S3 BrParWdm;Brother WDM Parallel Driver;C:\WINDOWS\system32\Drivers\BrParwdm.sys
S3 BrSerWDM;Brother WDM Serial driver;C:\WINDOWS\system32\Drivers\BrSerWdm.sys
S3 SQLAgent$MICROSOFTBCM;SQLAgent$MICROSOFTBCM;C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlagent.EXE -i MICROSOFTBCM
S3 SQLWriter;SQL Server VSS Writer;"C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe"

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2007-11-05 19:58:32 C:\WINDOWS\Tasks\Disk Cleanup.job"
- C:\WINDOWS\SYSTEM32\cleanmgr.exe
"2007-11-18 16:38:33 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
"2007-09-27 23:16:23 C:\WINDOWS\Tasks\Norton Security Online - Run Full System Scan - ABS Tampa.job"
- C:\PROGRA~1\Symantec\Norton AntiVirus\Navw32.exe
.
**************************************************************************

catchme 0.3.1250 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-11-18 11:20:01
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-11-18 11:23:28
C:\ComboFix2.txt ... 2007-11-14 18:56
.
--- E O F ---

Here is a new Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:24:54 AM, on 11/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\PRISMSVR.EXE
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\2Wire\2PortalMon.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ACT\ACT for Windows\Act.Outlook.Service.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\2Wire 802.11g Wireless\PRISMCFG.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.americanbondservices.com/wps/portal/abs
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Dogpile Toolbar - {5E92F538-B50B-46c5-9C5F-C6EECED3F6C6} - C:\Program Files\DogpileToolbar\insptbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\system32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Act.Outlook.Service] "C:\Program Files\ACT\ACT for Windows\Act.Outlook.Service.exe"
O4 - HKLM\..\Run: [Act! Preloader] "C:\Program Files\ACT\ACT for Windows\ActSage.exe" -preload
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: 2Wire Wireless Client.lnk = ?
O4 - Global Startup: APC UPS Status.lnk = ?
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZCxdm344
O8 - Extra context menu item: Dogpile Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\DogpileToolbar\contextsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00C0A1F2-D492-4DBA-A8E2-76CB1B791724} (TNPLDownloader Control) - https://dtwx2.accuweather.com/tnpl_awda/client/download/TNPLDownloader.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup145.cab
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 10449 bytes

What's next?

Thanks. Paul

Shaba · Nov 18, 2007

Hi

Thanks for informing.

Anyway, that registry value got corrected.

Open HijackThis, click do a system scan only and checkmark these:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZCxdm344

Close all windows including browser and press fix checked.

Reboot.

Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

The program will launch and then start to download the latest definition files.
Once the scanner is installed and the definitions downloaded, click Next.
Now click on Scan Settings
In the scan settings make sure that the following are selected:

o Scan using the following Anti-Virus database:

+ Extended (If available otherwise Standard)

o Scan Options:

+ Scan Archives
+ Scan Mail Bases
Click OK
Now under select a target to scan select My Computer
The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button
Save the file to your desktop.
Copy and paste that information in your next post.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Post:

- a fresh HijackThis log
- kaspersky report

Paul51sr · Nov 20, 2007

Hi:

Post 1 of 2: The file is too big for this posting, so I am posting a 2nd time to show the Kaspersky Report.

Here the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:39:37 AM, on 11/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\PRISMSVR.EXE
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\2Wire\2PortalMon.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ACT\ACT for Windows\Act.Outlook.Service.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\2Wire 802.11g Wireless\PRISMCFG.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.americanbondservices.com/wps/portal/abs
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Dogpile Toolbar - {5E92F538-B50B-46c5-9C5F-C6EECED3F6C6} - C:\Program Files\DogpileToolbar\insptbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\system32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\2PortalMon.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Act.Outlook.Service] "C:\Program Files\ACT\ACT for Windows\Act.Outlook.Service.exe"
O4 - HKLM\..\Run: [Act! Preloader] "C:\Program Files\ACT\ACT for Windows\ActSage.exe" -preload
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\PROGRA~1\Symantec\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: 2Wire Wireless Client.lnk = ?
O4 - Global Startup: APC UPS Status.lnk = ?
O8 - Extra context menu item: Dogpile Cursor Search - C:\Documents and Settings\All Users\Application Data\Infospace\DogpileToolbar\contextsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00C0A1F2-D492-4DBA-A8E2-76CB1B791724} (TNPLDownloader Control) - https://dtwx2.accuweather.com/tnpl_awda/client/download/TNPLDownloader.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup145.cab
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\PROGRA~1\Symantec\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 10211 bytes

See Kaspersky report in next posting.

Thank you, Paul

Paul51sr · Nov 20, 2007

Post 2 of 2. It would not all fit in the last posting.

Here's the Kaspersky report:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Tuesday, November 20, 2007 9:38:15 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 20/11/2007
Kaspersky Anti-Virus database records: 462262
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 69865
Number of viruses found: 7
Number of infected objects: 17
Number of suspicious objects: 0
Duration of the scan process: 01:01:30

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\ABS Tampa\Cookies\INDEX.DAT Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{DA39A168-3F07-4F52-A7D0-FB7B9E91FE49} Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\History\History.IE5\MSHist012007112020071121\index.dat Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\Temp\~DFC4D3.tmp Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\Temp\~DFC537.tmp Object is locked skipped
C:\Documents and Settings\ABS Tampa\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\ABS Tampa\My Documents\Expense Invoices\Less Used\PST Files\archive.pst/Archive Folders/Inbox/30 Jul 2004 13:28 from abschicago@buyussavingsbonds.com:somethin/document.zip/document.txt.pif Infected: Email-Worm.Win32.NetSky.b skipped
C:\Documents and Settings\ABS Tampa\My Documents\Expense Invoices\Less Used\PST Files\archive.pst/Archive Folders/Inbox/30 Jul 2004 13:28 from abschicago@buyussavingsbonds.com:somethin/document.zip Infected: Email-Worm.Win32.NetSky.b skipped
C:\Documents and Settings\ABS Tampa\My Documents\Expense Invoices\Less Used\PST Files\archive.pst Mail MS Mail: infected - 2 skipped
C:\Documents and Settings\ABS Tampa\My Documents\Expense Invoices\Less Used\PST Files\backup.pst/ABS Outlook Contacts 6-29/Inbox/30 Jul 2004 13:28 from abschicago@buyussavingsbonds.com:somethin/document.zip/document.txt.pif Infected: Email-Worm.Win32.NetSky.b skipped
C:\Documents and Settings\ABS Tampa\My Documents\Expense Invoices\Less Used\PST Files\backup.pst/ABS Outlook Contacts 6-29/Inbox/30 Jul 2004 13:28 from abschicago@buyussavingsbonds.com:somethin/document.zip Infected: Email-Worm.Win32.NetSky.b skipped
C:\Documents and Settings\ABS Tampa\My Documents\Expense Invoices\Less Used\PST Files\backup.pst Mail MS Mail: infected - 2 skipped
C:\Documents and Settings\ABS Tampa\ntuser.dat Object is locked skipped
C:\Documents and Settings\ABS Tampa\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-03272007-121451.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Prism\98f99a55 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-11-20_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\7B5D246F.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Install.exe/0003\F7\Dogpile.exe/WISE0074.BIN Infected: not-a-virus:AdWare.Win32.Dogpile.a skipped
C:\Install.exe/0003\F7\Dogpile.exe/WISE0075.BIN Infected: not-a-virus:AdWare.Win32.Dogpile.a skipped
C:\Install.exe/0003\F7\Dogpile.exe Infected: not-a-virus:AdWare.Win32.Dogpile.a skipped
C:\Install.exe Tarma: infected - 3 skipped
C:\Install.exe UPX: infected - 3 skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsys.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\DogpileToolbar\insptbar.dll Infected: not-a-virus:AdWare.Win32.Dogpile.a skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\master.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\model.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\modellog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Data\templog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\LOG\ERRORLOG Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\master.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\model.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\modellog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\msdbdata.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\msdblog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\templog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\ERRORLOG Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\LOG\log_171.trc Object is locked skipped
C:\Program Files\Symantec\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Symantec\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Symantec\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP708\A0080990.dll Infected: Trojan-Downloader.Win32.Agent.bfj skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP723\A0082283.exe Infected: not-a-virus

ownloader.Win32.WinFixer.v skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP723\A0082284.exe Infected: not-a-virus

ownloader.Win32.WinFixer.m skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP723\A0082285.exe Infected: not-a-virus

ownloader.Win32.WinFixer.y skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP723\A0082286.exe Infected: not-a-virus

ownloader.Win32.WinFixer.ar skipped
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP768\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{0D010E8A-98B3-4E31-8BDC-266F3C6EF23C}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\Internet.evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
C:\WINDOWS\SYSTEM32\DRIVERS\ETC\Hosts.bak Object is locked skipped
C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\2wswlog\2PortalMon_Debug.txt Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_420.dat Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_5f8.dat Object is locked skipped
C:\WINDOWS\WIADEBUG.LOG Object is locked skipped
C:\WINDOWS\WIASERVC.LOG Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Let me know what's next.

THank you, Paul

Shaba · Nov 20, 2007

Hi

Delete these:

C:\Install.exe
C:\Program Files\DogpileToolbar\ <-- optional, if you decide to remove uninstall it first via add/remove programs see here
C:\Documents and Settings\ABS Tampa\My Documents\Expense Invoices\Less Used\PST Files\archive.pst <--- delete only if you don't need it anymore.

Empty Recycle Bin

Still problems?

Paul51sr · Nov 21, 2007

Hi:

I have deleted: C:\Documents and Settings\ABS Tampa\My Documents\Expense Invoices\Less Used\PST Files\archive.pst

Regarding: C:\Program Files\DogpileToolbar\ <-- optional, if you decide to remove uninstall it first via add/remove programs see here.

Should I just do the regular add/remove programs to delete it? When I clicked on the "See Here", it gave me these instructions for removal:

REMOVALThe following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
Disable System Restore (Windows Me/XP).
Update the virus definitions.
Uninstall the Trackware.
Unregister the .dll file.
Run a full system scan.
Delete any values added to the registry.
Reset the Internet Explorer homepage if it has been changed.

Which method should I use to remove?

Regarding removal of: C:\Install.exe

I did a search on C:\Install.exe and got 14 results. I didn't get anything that matches this exactly. I tried to paste in the results but I couldn't. The closest thing I got looked like something from "2004 AccuWeather". I'm not sure if that's it or not.

I have not had the error msg anymore regarding "xlibgfl.254.dll" for about a week.

I do still have a couple concerns:

1. When I ran the Kaspersky scan yesterday, it said I still had 7 viruses and 17 infected objects. What do we do we these?

2. My dsl provider AT&T gives me the "Norton Security Online" along with my subscription for free. What do you recommend that I use on an ongoing basis to protect my system? Should I disable "Norton" and use your solutions, or can I use both?

Thanks again for your help.

Paul

Shaba · Nov 21, 2007

Hi

"Should I just do the regular add/remove programs to delete it? "

Yes

"Regarding removal of: C:\Install.exe

I did a search on C:\Install.exe and got 14 results. I didn't get anything that matches this exactly. I tried to paste in the results but I couldn't. The closest thing I got looked like something from "2004 AccuWeather". I'm not sure if that's it or not."

Try like this:

Please do a search:

Go "Start">"Search">"All Files and Folders"
Enter Install.exe in "All or part of file name"
Select "More advanced options"
Check-mark "Search System Folders", "Search hidden files and folders", and "Search subfolders".
Click "Search". Right click the file and select delete.

Empty Recycle Bin.

NOTE: That file may not exist at all! If it doesn't, just skip the step above.

"1. When I ran the Kaspersky scan yesterday, it said I still had 7 viruses and 17 infected objects. What do we do we these?"

I have instructed to delete most of them.

All other viruses are in system restore and inactive.

I give you later instructions how to empty it.

"2. My dsl provider AT&T gives me the "Norton Security Online" along with my subscription for free. What do you recommend that I use on an ongoing basis to protect my system? Should I disable "Norton" and use your solutions, or can I use both?"

Keep using Norton, I give you a bit later additional instructions for other programs.

Paul51sr · Nov 22, 2007

xlibbgfl254.dll

Hi again:

Got the Dogpile toolbar removed.

Removing C:\Install.exe is still an issue. I redid the search as you suggested but I still got the same 14 choices of files to be removed. I attached a small file with the choices to delete. I just don't know which one to delete.

So what's next now? You talked about giving me additional instructions.

Thanks again for everything!!

Paul

Shaba · Nov 22, 2007

Hi

Second one from above is the right one, dated 9/9/2004.

Paul51sr · Nov 23, 2007

Hi:

C:\Install.exe has been deleted.

What's next?

Thank you,

Paul

Shaba · Nov 23, 2007

Hi

Well any problems left?

Paul51sr · Nov 26, 2007

Hi,

No problems left that I am aware of.

Which of your tools should I use to help keep clean?

How often should I use your tools?

Donation will be coming shortly!!!!!!!!!!

I really do appreciate what you and your forum does to help.

Thanks again,

Paul

Shaba · Nov 26, 2007

Hi

"Which of your tools should I use to help keep clean?

How often should I use your tools?"

See list from below.

A biweekly/monthly scan should be enough.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:

Download the latest version of Java Runtime Environment (JRE) 6 Update 3 and save it to your desktop.
Scroll down to where it says "Java Runtime Environment (JRE) 6u3...allows end-users to run Java applications".
Click the "Download" button to the right.
Read the License Agreement and then check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation and save the file to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.

Next we remove all used tools.

Please download OTMoveIt and save it to desktop.

Double-click OTMoveIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.

Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and re-enable system restore here:

Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

A tutorial on installing & using this product can be found here:

Using Ad-aware 2007 to remove Spyware, Malware, & Hijackers from Your Computer
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

Shaba · Nov 28, 2007

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

xlibgfl254.dll

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