spybot-s&d 1.4,,,,cant update ! - Safer-Networking Forums

kisskiss · 2005-10-21, 07:29

spybot wont work on windows xp home adition.
i just got this new pc this month 10-13-05 and installed it yesterday
when i went to click on search for updates it said socket error,,conection confused ,,it cant search for updates,,,no its not my fire wall.

i thought it was supposed to work on windows xp.

**spybotsandra** · 2005-10-21, 11:40

Hello,

Please take a look at your security settings of your firewall (if you are using one) and make sure that Spybot-S&D is not blocked. That should help to get into the updates. If Spybot-S&D is not blocked it is also possible that our server is temporarily not available. Please try it again a few hours later.

If this does not help please download the updates manually:
http://www.safer-networking.org/en/download/index.html
Here is the direct download link:
http://www.spybotupdates.com/updates...d_includes.exe
Just download and run that file - it is selfinstalling.

Best regards
Sandra
Team Spybot

rnorman · 2005-10-22, 21:02

I couldn't update with 1.2 either. I have tried to set proxies but my browser connection settings show 'direct connection to the internet' - so there are no proxy settings to copy over to S & D.

The error message is "Error retrieving update into file! Socket Error (hash) 10057. Socket is not connected" .

How do I update? Using Windows XP Pro

Thanks

RN

hitbit · 2005-10-23, 00:22

Hi KissKiss, Just installed SpyBot myself 10.22.05 and it seems to be working fine. My OS Windows XP Home, McAfee AV + Firewall along with a NAT in my router. My Firewall does insist on all programmes being given permission to connect to the net, wonder if yours is the same????
hitbit

kisskiss · 2005-10-23, 16:46

i will try it again,,, i will do a fresh re download of this program and see what happens

djpailo · 2005-10-24, 15:55

sometimes the update doesn't work for me at all, so I just download them manually, and restart spybot.

2005-10-21, 07:29	#1
kisskiss Junior Member Join Date: Oct 2005 Posts: 2	spybot-s&d 1.4,,,,cant update ! spybot wont work on windows xp home adition. i just got this new pc this month 10-13-05 and installed it yesterday when i went to click on search for updates it said socket error,,conection confused ,,it cant search for updates,,,no its not my fire wall. i thought it was supposed to work on windows xp.

2005-10-22, 21:02	#3
rnorman Junior Member Join Date: Oct 2005 Posts: 1	1.4 with Firefox - can't update I couldn't update with 1.2 either. I have tried to set proxies but my browser connection settings show 'direct connection to the internet' - so there are no proxy settings to copy over to S & D. The error message is "Error retrieving update into file! Socket Error (hash) 10057. Socket is not connected" . How do I update? Using Windows XP Pro Thanks RN Last edited by rnorman; 2005-10-23 at 08:51.

2005-10-23, 00:22	#4
hitbit Junior Member Join Date: Oct 2005 Location: Dublin Posts: 7	Xp Hi KissKiss, Just installed SpyBot myself 10.22.05 and it seems to be working fine. My OS Windows XP Home, McAfee AV + Firewall along with a NAT in my router. My Firewall does insist on all programmes being given permission to connect to the net, wonder if yours is the same???? hitbit __________________ We do not own the planet we are simply minding it for our children

2005-10-23, 16:46	#5
kisskiss Junior Member Join Date: Oct 2005 Posts: 2	ok,,,i will try again i will try it again,,, i will do a fresh re download of this program and see what happens

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

2005-10-21, 11:40	#2
spybotsandra Member of Team Spybot Join Date: Oct 2005 Location: Germany Posts: 3,904 Rated LASSHes: 1,570	Hello, Please take a look at your security settings of your firewall (if you are using one) and make sure that Spybot-S&D is not blocked. That should help to get into the updates. If Spybot-S&D is not blocked it is also possible that our server is temporarily not available. Please try it again a few hours later. If this does not help please download the updates manually: http://www.safer-networking.org/en/download/index.html Here is the direct download link: http://www.spybotupdates.com/updates...d_includes.exe Just download and run that file - it is selfinstalling. Best regards Sandra Team Spybot

2005-10-24, 15:55	#6
djpailo Senior Member Join Date: Oct 2005 Location: United Kingdom Posts: 108	sometimes the update doesn't work for me at all, so I just download them manually, and restart spybot.