Just installed 1.5.2, still suffering from same problem

I have had this problem with a previous version of Spybot (1.4 something) for several months now. About 1/3 of the way through the bot check it will hit CoolWWWSearch and just freeze up, I can leave it on for hours and it makes no progress what so ever. I figured this was some sort of screw up with the version I had, so today I installed version 1.5.2 and ran the bot check. Unfortunately the same thing happened. I think I have some version or remnant of coolwwwsearch somewhere on my computer, and I know that this issue was addressed in one of the stickied threads up top however none of the fixes listed in it has worked. I have tried installing and running cwshredder and I have also run ad-aware but neither finds anything. Interestingly Spybot runs fine in safe mode but doesn't find anything. Thanks in advance for your help.

Could you please edit the shortcut that is used to run Spybot-S&D and include a /verbose in it's link?

It should then look like this (well, with another path probably ):


When you now do a scan, it'll show a an 8 digit number in the status bar at the bottom, like $1234ABCD, which our detectives can use to look up where exactly it hangs

Same problem here.

Spybot 1.5.2 scan reaches CoolWWWSearch then freezes, the spybot process uses 99% of the CPU and just sits there until i close it. This happens in both normal and safemode.

Here is a screenshot of where spybot freezes:
View attachment 2039

I have uninstalled Adaware and MS Defender, have no other spyware software and disabled AVAST onaccess resident scanner.

Ive used ATF cleaner to empty all TEMP files, disabled system restore and cleaned out any dodgy entries in HijackTHIS, here is the log:

no ideas on what I can do to fix this?

Sorry, didn't see the screenshot yet Thanks for the ID!

Are these the updates of this week?
Can't find rule $03E2BA06 yet... that means either the rule has been removed in the last update (or earlier), or changed since then, or I'm searching in the wrong place
Or maybe the search is broken, wrote myself a todo item to check that!

I updated spybot fully yesterday, so unless the update you mention happened after that. Im not at the PC in question at the min so I cannot check.

Well, it seems its indeed our internal ID search that's not fully functioning currently, I'm going to look up that, and when it's working again, I'll see which detection exactly takes place when it hangs.

Me too. I upgraded to 1.5.whatever last week, but it hangs on CoolWWWSearch. Downgraded to 1.4, no better, I removed CoolWWWSearch from the Program list, and I now also get the "User Abort" message when in fact I did not abort.

Now, I'm getting "Error during check", a sample:


Error during check!: CoolWWWSearch.Feat2DLL [53] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.Feat2DLL [57] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.Feat2DLL [66] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.Feat2DLL [75] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.Feat2DLL [84] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.Feat2DLL [93] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.Feat2DLL [102] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.HomeSearch [17] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.HomeSearch [27] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.HomeSearch [31] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.HomeSearch [35] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.HomeSearch [43] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.HomeSearch [50] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.HomeSearch [54] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.HomeSearch [88] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.HomeSearch [97] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()


Error during check!: CoolWWWSearch.HomeSearch [106] (Access violation at address 05381871 in module 'advcheck.dll'. Read of address 445C3A3C) ()

and on and on and on

How did you format your hdd, FAT32 or NTFS? First of all, which operating system do you run? :-D

I am experiencing the same problem with my scans; it freezes my computer on coolwwwsearch. I am anxiously watching this thread to find the solution.

In that case, why don't you answer Busters question as well? Addditional info can never harm

OK, I've been dealing with my sister's vermin-infested computer for weeks. I, too, had the hang-up with coolwwwsearch, so I followed the directions and turned it off. It also seemed to get stuck on Hotsearchbar and TV media, so I turned them off, too. 161 vermin later, I hope things are in MUCH better shape. The problem I had was that I wasn't able to add "/verbose" into the location; I got "The name...specified in the Target box is not valid. Make sure the path and file name are correct." I tried several different ways of diddling the "s or whatever, but it was all variations on the same theme.

On the other hand, I hope to convince my sister to make a donation; y'all have saved her bacon!!

Any progress?

PepiMK said:

Well, it seems its indeed our internal ID search that's not fully functioning currently, I'm going to look up that, and when it's working again, I'll see which detection exactly takes place when it hangs.

Click to expand...

It's been awhile since this post,...Any information discovered? I feel lost without the ability to run SPYBOT,..I've relied on it for years,....I'm feeling very vulnerable each time I go to the net!!

Too much of a novice,....

Sorry didn't see the previous post,..

I am running Windows XP SP2,..not sure how it was originally formated as I bought it installed,....HP laptop.

I have tried to add "/verbose" to the path but keep getting the previously mentioned error message......

I will try to remove coolwwwsearch and see if that works,...but will that keep SD from identifiing it if I get infected?

rcdes said:

I will try to remove coolwwwsearch and see if that works,...but will that keep SD from identifiing it if I get infected?

Click to expand...

Yes, but at least you can get rid of the rest of the vermin! :yuck:

I guess Windows complains about the spaces in the path. Please enter

"C:\Program Files (x86)\Spybot - Search & Destroy\SpybotSD.exe" /verbose

Click to expand...

instead of

C:\Program Files (x86)\Spybot - Search & Destroy\SpybotSD.exe /verbose

Click to expand...

.

ok,.......

I changed the path in the shortcut,.....The check stops with the following:
Running bot-checkb[24298/112327: CoolWWWSearch;$EABB6094]

I copy/pasted your "verbose" line into properties, but the error message didn't change (ie, "Target box is not valid...").

Hello,

Did you made a space tab in front of /verbose ?

Best regards
Sandra
Team Spybot

Umm, no? I just copied it from the bb. I'll try it and see...