Virtum-Gen & Virtumonde.dll

D

Daz3210

New member
I seem to have an infection from this little blighter.

I currently run Sophos Anti-Virus and Spybot S & D. Sophos is constantly reporting two .dll files as infected and Spybot seems to be able to also find the infection. Neither can offer any solution.

I have looked on various forums and it seems that a log from Hijack this is what folks need, hence I have appended this to this message. I am new to this, so please accept my apologies of I don't understand immediately what is needed.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:57:16, on 02/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\VPNClient\vpnservices.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Symantec\VPNClient\logd.exe
C:\Program Files\Symantec\VPNClient\emroute.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\acer\epm\epm-dm.exe
C:\PROGRA~1\LAUNCH~1\LManager.EXE
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\T-Mobile\Communication Center\AutoUpdateSrv.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVMain.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SavProgress.exe
C:\Documents and Settings\Darren\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: (no name) - {060BB0AB-4B09-4C51-9ECB-9580A6D08D7F} - C:\WINDOWS\system32\ddcyaArr.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {85834FC2-F5DB-479E-A761-2A55604901B8} - C:\WINDOWS\system32\byXNdbCr.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O2 - BHO: (no name) - {D998DCA1-4E4E-4FCA-B74A-E6CB633C17DE} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.EXE
O4 - HKLM\..\Run: [ACT_APL] "C:\Program Files\ACT\ACT for Windows\ACT_APL.exe"
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PDF3 Registry Controller] "C:\Program Files\ScanSoft\PDF Professional 3.0\\RegistryController.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [320d18a1] rundll32.exe "C:\WINDOWS\system32\aqcgrdge.dll",b
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Alice Automatic Updates Agent.lnk = ?
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O4 - Global Startup: ColorVisionStartup.lnk = C:\Program Files\ColorVision\Utility\ColorVisionStartup.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O8 - Extra context menu item: Open with Scansoft PDF Converter 3.0 - res://C:\Program Files\ScanSoft\PDF Professional 3.0\IEShellExt.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1164580171611
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O18 - Protocol: t-mobile - {C6D89159-3467-4C2F-9918-3362DA57BCD2} - C:\PROGRA~1\T-Mobile\HOTSPO~1\TMOBIL~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL
O20 - Winlogon Notify: ddcyaArr - C:\WINDOWS\SYSTEM32\ddcyaArr.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Unknown owner - C:\WINDOWS\system32\bmwebcfg.exe (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Symantec Enterprise VPN Client - Symantec Corporation - C:\Program Files\Symantec\VPNClient\vpnservices.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe

--
End of file - 11413 bytes
 
Sophos appears to claim to have solved the problem, but Spybot still reports an infection.

Here is the latest HJT log after sophos has done its stuff

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:13:25, on 03/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\VPNClient\vpnservices.exe
C:\Program Files\Symantec\VPNClient\logd.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Symantec\VPNClient\emroute.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\acer\epm\epm-dm.exe
C:\PROGRA~1\LAUNCH~1\LManager.EXE
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\T-Mobile\Communication Center\AutoUpdateSrv.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Documents and Settings\Darren\Desktop\daz3210.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: (no name) - {060BB0AB-4B09-4C51-9ECB-9580A6D08D7F} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O2 - BHO: (no name) - {D998DCA1-4E4E-4FCA-B74A-E6CB633C17DE} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.EXE
O4 - HKLM\..\Run: [ACT_APL] "C:\Program Files\ACT\ACT for Windows\ACT_APL.exe"
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PDF3 Registry Controller] "C:\Program Files\ScanSoft\PDF Professional 3.0\\RegistryController.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [320d18a1] rundll32.exe "C:\WINDOWS\system32\aqcgrdge.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Alice Automatic Updates Agent.lnk = ?
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O4 - Global Startup: ColorVisionStartup.lnk = C:\Program Files\ColorVision\Utility\ColorVisionStartup.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O8 - Extra context menu item: Open with Scansoft PDF Converter 3.0 - res://C:\Program Files\ScanSoft\PDF Professional 3.0\IEShellExt.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1164580171611
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O18 - Protocol: t-mobile - {C6D89159-3467-4C2F-9918-3362DA57BCD2} - C:\PROGRA~1\T-Mobile\HOTSPO~1\TMOBIL~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Unknown owner - C:\WINDOWS\system32\bmwebcfg.exe (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Symantec Enterprise VPN Client - Symantec Corporation - C:\Program Files\Symantec\VPNClient\vpnservices.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe

--
End of file - 11171 bytes
 
Hi Daz3210

We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:

1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
3. On the left hand side, Click on Tools
4. Then click on the Resident Icon in the List
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.

1. Download combofix from any of these links and save it to Desktop:
Link 1
Link 2
Link 3

**Note: It is important that it is saved directly to your desktop**

2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you (C:\ComboFix.txt). Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

If you have problems with Combofix usage, see here

Post:

- a fresh HijackThis log
- combofix report
 
I don't know if it is relevant, but now when the machine starts I get a run dll error. The file that it cant find is aqcdrdge.dll

Here are the logs

ComboFix 08-04-06.1 - Darren 2008-04-07 13:49:26.1 - FAT32x86
Running from: C:\Documents and Settings\Darren\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\BM313e2b3d.xml
C:\WINDOWS\pskt.ini
C:\WINDOWS\system32\ceLooUtv.ini2
C:\WINDOWS\system32\rCbdNXyb.ini2

.
((((((((((((((((((((((((( Files Created from 2008-03-07 to 2008-04-07 )))))))))))))))))))))))))))))))
.

2008-04-04 23:00 . 2008-04-04 23:00 <DIR> d-------- C:\Program Files\Safari
2008-04-04 22:59 . 2008-04-07 13:46 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-04-04 22:59 . 2008-04-04 22:59 1,409 --a------ C:\WINDOWS\QTFont.for
2008-04-04 22:58 . 2008-04-04 22:58 <DIR> d-------- C:\Program Files\iPod
2008-04-04 22:57 . 2008-04-04 22:58 <DIR> d-------- C:\Program Files\iTunes
2008-04-04 22:54 . 2008-04-04 22:54 <DIR> d-------- C:\Program Files\QuickTime
2008-04-03 19:40 . 2008-04-03 19:40 <DIR> d--h----- C:\WINDOWS\PIF
2008-04-01 13:55 . 2008-04-01 13:56 1,597,552 ---hs---- C:\WINDOWS\system32\qfevxfrh.ini
2008-03-31 17:26 . 2008-03-31 17:26 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-03-31 17:26 . 2008-03-31 17:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-03-31 13:53 . 2008-04-01 13:56 1,591,648 ---hs---- C:\WINDOWS\system32\goqwjhlh.ini
2008-03-31 12:30 . 2008-03-31 13:46 1,583,368 ---hs---- C:\WINDOWS\system32\bmwqdsyn.ini
2008-03-30 10:47 . 2008-03-30 10:47 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\TEMP
2008-03-29 00:43 . 2008-03-29 00:43 <DIR> d-------- C:\Documents and Settings\Darren\Application Data\BitTorrent
2008-03-29 00:42 . 2008-03-29 00:42 <DIR> d-------- C:\Documents and Settings\Darren\Application Data\DNA
2008-03-28 23:37 . 2008-03-28 23:37 90,112 --a------ C:\WINDOWS\system32\QuickTimeVR.qtx
2008-03-28 23:37 . 2008-03-28 23:37 57,344 --a------ C:\WINDOWS\system32\QuickTime.qts
2008-03-20 09:08 . 2008-03-20 09:08 <DIR> d-------- C:\Program Files\Lavasoft
2008-03-20 09:08 . 2008-03-20 09:08 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-03-20 08:50 . 2008-03-20 08:50 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-03-19 23:01 . 2008-03-19 23:01 23 --a------ C:\WINDOWS\ZDPLUSSEARCH.INI
2008-03-12 20:17 . 2008-03-12 20:18 <DIR> d-------- C:\Documents and Settings\Darren\Application Data\Canon

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-25 11:54 105,088 ----a-w C:\WINDOWS\system32\drivers\Rtnicxp.sys
2008-01-29 11:02 107,368 ----a-w C:\WINDOWS\system32\GEARAspi.dll
2008-01-11 04:53 44,544 ----a-w C:\WINDOWS\system32\dllcache\pngfilt.dll
2006-11-27 10:31 1,682 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
2006-11-27 10:30 56 --sh--r C:\WINDOWS\system32\BE58A924B9.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D998DCA1-4E4E-4FCA-B74A-E6CB633C17DE}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [ ]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2003-10-02 14:37 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2003-10-02 14:19 118784]
"LaunchApp"="Alaunch" []
"SoundMan"="SOUNDMAN.EXE" [2004-07-27 17:01 68096 C:\WINDOWS\SOUNDMAN.EXE]
"AGRSMMSG"="AGRSMMSG.exe" [2004-07-22 13:38 88361 C:\WINDOWS\AGRSMMSG.exe]
"LtMoh"="C:\Program Files\ltmoh\Ltmoh.exe" [2003-03-19 00:39 184320]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2004-08-12 15:13 102400]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2004-08-12 15:12 684032]
"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [2003-10-21 11:52 40960]
"IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [2004-08-04 05:00 208952]
"MSPY2002"="C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 05:00 59392]
"PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 05:00 455168]
"PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 05:00 455168]
"EPM-DM"="c:\acer\epm\epm-dm.exe" [2005-03-28 18:04 188416]
"ePowerManagement"="C:\Acer\ePM\ePM.exe" [2005-03-24 09:13 2880512]
"LManager"="C:\PROGRA~1\LAUNCH~1\LManager.EXE" [2004-10-01 16:46 262144]
"ACT_APL"="C:\Program Files\ACT\ACT for Windows\ACT_APL.exe" [2005-09-15 03:02 20480]
"NWTRAY"="NWTRAY.EXE" [2002-03-12 09:37 28672 C:\WINDOWS\system32\nwtray.exe]
"SSBkgdUpdate"="C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-09-30 00:14 155648]
"PDF3 Registry Controller"="C:\Program Files\ScanSoft\PDF Professional 3.0\\RegistryController.exe" [2005-07-01 02:59 106496]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]
"320d18a1"="C:\WINDOWS\system32\aqcgrdge.dll" [ ]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2008-03-28 23:37 413696]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-03-30 10:36 267048]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2004-08-04 05:00 15360]

C:\Documents and Settings\Darren\Start Menu\Programs\Startup\
Adobe Gamma.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-03-16 19:16:50 113664]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Alice Automatic Updates Agent.lnk - C:\Program Files\T-Mobile\Communication Center\AutoUpdateSrv.exe [2006-09-14 11:46:31 499712]
Office Startup.lnk - C:\Program Files\Microsoft Office\Office\OSA.EXE [1997-08-01 51984]
Microsoft Find Fast.lnk - C:\Program Files\Microsoft Office\Office\FINDFAST.EXE [1997-08-01 111376]
TabUserW.exe.lnk - C:\WINDOWS\system32\WTablet\TabUserW.exe [2006-11-26 23:35:28 106496]
ColorVisionStartup.lnk - C:\Program Files\ColorVision\Utility\ColorVisionStartup.exe [2006-01-31 12:23:15 385024]
hpoddt01.exe.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe [2003-04-09 18:11:12 28672]
hp psc 1000 series.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe [2003-04-09 18:21:38 147456]
AutoUpdate Monitor.lnk - C:\Program Files\Sophos\AutoUpdate\ALMon.exe [2007-06-21 11:18:00 245760]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"CompatibleRUPSecurity"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PCANotify]
PCANotify.dll 2003-10-31 11:01 8704 C:\WINDOWS\system32\PCANotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages REG_MULTI_SZ msv1_0 nwv1_0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SAVService]
@="service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\ACT\\ACT for Windows\\Act8.exe"=
"C:\\Program Files\\Macromedia\\Dreamweaver 4\\Dreamweaver.exe"=
"C:\\Program Files\\Symantec\\pcAnywhere\\Winaw32.exe"=
"C:\\Program Files\\Symantec\\pcAnywhere\\awhost32.exe"=
"C:\\Program Files\\Symantec\\pcAnywhere\\awrem32.exe"=
"C:\\Program Files\\T-Mobile\\Communication Center\\AutoUpdateSrv.exe"=
"C:\\Program Files\\Symantec\\VPNClient\\nsetup.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R1 SAVOnAccessControl;SAVOnAccessControl;C:\WINDOWS\system32\DRIVERS\savonaccesscontrol.sys [2007-09-10 12:09]
R1 SAVOnAccessFilter;SAVOnAccessFilter;C:\WINDOWS\system32\DRIVERS\savonaccessfilter.sys [2007-09-10 12:08]
R2 EpmPsd;Acer EPM Power Scheme Driver;C:\WINDOWS\system32\drivers\epm-psd.sys [2004-07-19 13:10]
R2 EpmShd;Acer EPM System Hardware Driver;C:\WINDOWS\system32\drivers\epm-shd.sys [2005-03-24 16:54]
R3 axtvpn;Symantec Enterprise VPN Client Driver;C:\WINDOWS\system32\DRIVERS\axtvpn.sys [2001-10-02 04:04]
R3 GTF32BUS;GT F32 BUS;C:\WINDOWS\system32\DRIVERS\gtf32bus.sys [2005-09-01 16:54]
R3 GTPTSER;GT PT SER;C:\WINDOWS\system32\DRIVERS\gtptser.sys [2005-09-01 16:54]
R3 GTSCSER;GT SC SER;C:\WINDOWS\system32\DRIVERS\gtscser.sys [2005-08-29 14:45]
R3 odysseyIM4;Odyssey Network Agent Miniport;C:\WINDOWS\system32\DRIVERS\odysseyIM4.sys [2005-06-10 06:55]
S3 cvspydr2;ColorVision Spyder 2;C:\WINDOWS\system32\DRIVERS\cvspydr2.sys [2002-04-02 16:30]

.
Contents of the 'Scheduled Tasks' folder
"2008-04-04 17:22:14 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2007-12-05 17:04:48 C:\WINDOWS\Tasks\FRU Task #Hewlett-Packard#hp psc 1200 series#1178457257.job"
- C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe4-I
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-07 13:57:30
Windows 5.1.2600 Service Pack 2 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Symantec\VPNClient\vpnservices.exe
C:\Program Files\Symantec\VPNClient\logd.exe
C:\Program Files\Symantec\VPNClient\emroute.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
.
**************************************************************************
.
Completion time: 2008-04-07 14:02:20 - machine was rebooted
ComboFix-quarantined-files.txt 2008-04-07 13:02:02
Pre-Run: 4,515,446,784 bytes free
Post-Run: 4,442,750,976 bytes free
.
2008-03-12 03:03:01 --- E O F ---
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:03:39, on 07/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\VPNClient\vpnservices.exe
C:\Program Files\Symantec\VPNClient\logd.exe
C:\Program Files\Symantec\VPNClient\emroute.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\acer\epm\epm-dm.exe
C:\PROGRA~1\LAUNCH~1\LManager.EXE
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\T-Mobile\Communication Center\AutoUpdateSrv.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\Explorer.exe
C:\Documents and Settings\Darren\Desktop\daz3210.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O2 - BHO: (no name) - {D998DCA1-4E4E-4FCA-B74A-E6CB633C17DE} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.EXE
O4 - HKLM\..\Run: [ACT_APL] "C:\Program Files\ACT\ACT for Windows\ACT_APL.exe"
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PDF3 Registry Controller] "C:\Program Files\ScanSoft\PDF Professional 3.0\\RegistryController.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [320d18a1] rundll32.exe "C:\WINDOWS\system32\aqcgrdge.dll",b
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Alice Automatic Updates Agent.lnk = ?
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O4 - Global Startup: ColorVisionStartup.lnk = C:\Program Files\ColorVision\Utility\ColorVisionStartup.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O8 - Extra context menu item: Open with Scansoft PDF Converter 3.0 - res://C:\Program Files\ScanSoft\PDF Professional 3.0\IEShellExt.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1164580171611
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O18 - Protocol: t-mobile - {C6D89159-3467-4C2F-9918-3362DA57BCD2} - C:\PROGRA~1\T-Mobile\HOTSPO~1\TMOBIL~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Unknown owner - C:\WINDOWS\system32\bmwebcfg.exe (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Symantec Enterprise VPN Client - Symantec Corporation - C:\Program Files\Symantec\VPNClient\vpnservices.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe

--
End of file - 10748 bytes
 
Hi

We will fix that next :)

Open notepad and copy/paste the text in the codebox below into it:

Code: 
File::
C:\WINDOWS\system32\qfevxfrh.ini
C:\WINDOWS\system32\goqwjhlh.ini
C:\WINDOWS\system32\bmwqdsyn.ini

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"320d18a1"=-

Save this as "CFScript"

Then drag the CFScript into ComboFix.exe as you see in the screenshot below.

CFScript.gif


This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
 
Hi

I've done that. Here are the logs

ComboFix 08-04-06.1 - Darren 2008-04-07 17:17:17.2 - FAT32x86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.48 [GMT 1:00]
Running from: C:\Documents and Settings\Darren\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Darren\Desktop\cfscript.txt
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

FILE ::
C:\WINDOWS\system32\bmwqdsyn.ini
C:\WINDOWS\system32\goqwjhlh.ini
C:\WINDOWS\system32\qfevxfrh.ini
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\bmwqdsyn.ini
C:\WINDOWS\system32\goqwjhlh.ini
C:\WINDOWS\system32\qfevxfrh.ini

.
((((((((((((((((((((((((( Files Created from 2008-03-07 to 2008-04-07 )))))))))))))))))))))))))))))))
.

2008-04-04 23:00 . 2008-04-04 23:00 <DIR> d-------- C:\Program Files\Safari
2008-04-04 22:59 . 2008-04-07 13:58 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-04-04 22:59 . 2008-04-04 22:59 1,409 --a------ C:\WINDOWS\QTFont.for
2008-04-04 22:58 . 2008-04-04 22:58 <DIR> d-------- C:\Program Files\iPod
2008-04-04 22:57 . 2008-04-04 22:58 <DIR> d-------- C:\Program Files\iTunes
2008-04-04 22:54 . 2008-04-04 22:54 <DIR> d-------- C:\Program Files\QuickTime
2008-04-03 19:40 . 2008-04-03 19:40 <DIR> d--h----- C:\WINDOWS\PIF
2008-03-31 17:26 . 2008-03-31 17:26 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-03-31 17:26 . 2008-03-31 17:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-03-30 10:47 . 2008-03-30 10:47 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\TEMP
2008-03-29 00:43 . 2008-03-29 00:43 <DIR> d-------- C:\Documents and Settings\Darren\Application Data\BitTorrent
2008-03-29 00:42 . 2008-03-29 00:42 <DIR> d-------- C:\Documents and Settings\Darren\Application Data\DNA
2008-03-28 23:37 . 2008-03-28 23:37 90,112 --a------ C:\WINDOWS\system32\QuickTimeVR.qtx
2008-03-28 23:37 . 2008-03-28 23:37 57,344 --a------ C:\WINDOWS\system32\QuickTime.qts
2008-03-20 09:08 . 2008-03-20 09:08 <DIR> d-------- C:\Program Files\Lavasoft
2008-03-20 09:08 . 2008-03-20 09:08 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-03-20 08:50 . 2008-03-20 08:50 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-03-19 23:01 . 2008-03-19 23:01 23 --a------ C:\WINDOWS\ZDPLUSSEARCH.INI
2008-03-12 20:17 . 2008-03-12 20:18 <DIR> d-------- C:\Documents and Settings\Darren\Application Data\Canon

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-25 11:54 105,088 ----a-w C:\WINDOWS\system32\drivers\Rtnicxp.sys
2008-01-29 11:02 107,368 ----a-w C:\WINDOWS\system32\GEARAspi.dll
2008-01-11 04:53 44,544 ----a-w C:\WINDOWS\system32\dllcache\pngfilt.dll
2006-11-27 10:31 1,682 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
2006-11-27 10:30 56 --sh--r C:\WINDOWS\system32\BE58A924B9.sys
.

((((((((((((((((((((((((((((( snapshot@2008-04-07_14.01.28.18 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-04-07 16:23:26 16,384 ----a-w C:\WINDOWS\Temp\Perflib_Perfdata_3e8.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D998DCA1-4E4E-4FCA-B74A-E6CB633C17DE}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [ ]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2003-10-02 14:37 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2003-10-02 14:19 118784]
"LaunchApp"="Alaunch" []
"SoundMan"="SOUNDMAN.EXE" [2004-07-27 17:01 68096 C:\WINDOWS\SOUNDMAN.EXE]
"AGRSMMSG"="AGRSMMSG.exe" [2004-07-22 13:38 88361 C:\WINDOWS\AGRSMMSG.exe]
"LtMoh"="C:\Program Files\ltmoh\Ltmoh.exe" [2003-03-19 00:39 184320]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2004-08-12 15:13 102400]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2004-08-12 15:12 684032]
"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [2003-10-21 11:52 40960]
"IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [2004-08-04 05:00 208952]
"MSPY2002"="C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 05:00 59392]
"PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 05:00 455168]
"PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 05:00 455168]
"EPM-DM"="c:\acer\epm\epm-dm.exe" [2005-03-28 18:04 188416]
"ePowerManagement"="C:\Acer\ePM\ePM.exe" [2005-03-24 09:13 2880512]
"LManager"="C:\PROGRA~1\LAUNCH~1\LManager.EXE" [2004-10-01 16:46 262144]
"ACT_APL"="C:\Program Files\ACT\ACT for Windows\ACT_APL.exe" [2005-09-15 03:02 20480]
"NWTRAY"="NWTRAY.EXE" [2002-03-12 09:37 28672 C:\WINDOWS\system32\nwtray.exe]
"SSBkgdUpdate"="C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-09-30 00:14 155648]
"PDF3 Registry Controller"="C:\Program Files\ScanSoft\PDF Professional 3.0\\RegistryController.exe" [2005-07-01 02:59 106496]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2008-03-28 23:37 413696]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2008-03-30 10:36 267048]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\CTFMON.EXE" [2004-08-04 05:00 15360]

C:\Documents and Settings\Darren\Start Menu\Programs\Startup\
Adobe Gamma.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-03-16 19:16:50 113664]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Alice Automatic Updates Agent.lnk - C:\Program Files\T-Mobile\Communication Center\AutoUpdateSrv.exe [2006-09-14 11:46:31 499712]
Office Startup.lnk - C:\Program Files\Microsoft Office\Office\OSA.EXE [1997-08-01 51984]
Microsoft Find Fast.lnk - C:\Program Files\Microsoft Office\Office\FINDFAST.EXE [1997-08-01 111376]
TabUserW.exe.lnk - C:\WINDOWS\system32\WTablet\TabUserW.exe [2006-11-26 23:35:28 106496]
ColorVisionStartup.lnk - C:\Program Files\ColorVision\Utility\ColorVisionStartup.exe [2006-01-31 12:23:15 385024]
hpoddt01.exe.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe [2003-04-09 18:11:12 28672]
hp psc 1000 series.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe [2003-04-09 18:21:38 147456]
AutoUpdate Monitor.lnk - C:\Program Files\Sophos\AutoUpdate\ALMon.exe [2007-06-21 11:18:00 245760]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"CompatibleRUPSecurity"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PCANotify]
PCANotify.dll 2003-10-31 11:01 8704 C:\WINDOWS\system32\PCANotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages REG_MULTI_SZ msv1_0 nwv1_0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SAVService]
@="service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\ACT\\ACT for Windows\\Act8.exe"=
"C:\\Program Files\\Macromedia\\Dreamweaver 4\\Dreamweaver.exe"=
"C:\\Program Files\\Symantec\\pcAnywhere\\Winaw32.exe"=
"C:\\Program Files\\Symantec\\pcAnywhere\\awhost32.exe"=
"C:\\Program Files\\Symantec\\pcAnywhere\\awrem32.exe"=
"C:\\Program Files\\T-Mobile\\Communication Center\\AutoUpdateSrv.exe"=
"C:\\Program Files\\Symantec\\VPNClient\\nsetup.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=

R1 SAVOnAccessControl;SAVOnAccessControl;C:\WINDOWS\system32\DRIVERS\savonaccesscontrol.sys [2007-09-10 12:09]
R1 SAVOnAccessFilter;SAVOnAccessFilter;C:\WINDOWS\system32\DRIVERS\savonaccessfilter.sys [2007-09-10 12:08]
R2 EpmPsd;Acer EPM Power Scheme Driver;C:\WINDOWS\system32\drivers\epm-psd.sys [2004-07-19 13:10]
R2 EpmShd;Acer EPM System Hardware Driver;C:\WINDOWS\system32\drivers\epm-shd.sys [2005-03-24 16:54]
R3 axtvpn;Symantec Enterprise VPN Client Driver;C:\WINDOWS\system32\DRIVERS\axtvpn.sys [2001-10-02 04:04]
R3 GTF32BUS;GT F32 BUS;C:\WINDOWS\system32\DRIVERS\gtf32bus.sys [2005-09-01 16:54]
R3 GTPTSER;GT PT SER;C:\WINDOWS\system32\DRIVERS\gtptser.sys [2005-09-01 16:54]
R3 GTSCSER;GT SC SER;C:\WINDOWS\system32\DRIVERS\gtscser.sys [2005-08-29 14:45]
R3 odysseyIM4;Odyssey Network Agent Miniport;C:\WINDOWS\system32\DRIVERS\odysseyIM4.sys [2005-06-10 06:55]
S3 cvspydr2;ColorVision Spyder 2;C:\WINDOWS\system32\DRIVERS\cvspydr2.sys [2002-04-02 16:30]

.
Contents of the 'Scheduled Tasks' folder
"2008-04-04 17:22:14 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2007-12-05 17:04:48 C:\WINDOWS\Tasks\FRU Task #Hewlett-Packard#hp psc 1200 series#1178457257.job"
- C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe4-I
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-07 17:24:53
Windows 5.1.2600 Service Pack 2 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Symantec\VPNClient\vpnservices.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Symantec\VPNClient\logd.exe
C:\Program Files\Symantec\VPNClient\emroute.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
.
**************************************************************************
.
Completion time: 2008-04-07 17:29:37 - machine was rebooted
ComboFix-quarantined-files.txt 2008-04-07 16:29:20
ComboFix2.txt 2008-04-07 13:02:24
Pre-Run: 5,336,776,704 bytes free
Post-Run: 5,320,359,936 bytes free
.
2008-03-12 03:03:01 --- E O F ---
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:30:45, on 07/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\VPNClient\vpnservices.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Symantec\VPNClient\logd.exe
C:\Program Files\Symantec\VPNClient\emroute.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\acer\epm\epm-dm.exe
C:\PROGRA~1\LAUNCH~1\LManager.EXE
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\T-Mobile\Communication Center\AutoUpdateSrv.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\Explorer.exe
C:\Documents and Settings\Darren\Desktop\daz3210.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O2 - BHO: (no name) - {D998DCA1-4E4E-4FCA-B74A-E6CB633C17DE} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.EXE
O4 - HKLM\..\Run: [ACT_APL] "C:\Program Files\ACT\ACT for Windows\ACT_APL.exe"
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PDF3 Registry Controller] "C:\Program Files\ScanSoft\PDF Professional 3.0\\RegistryController.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Alice Automatic Updates Agent.lnk = ?
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O4 - Global Startup: ColorVisionStartup.lnk = C:\Program Files\ColorVision\Utility\ColorVisionStartup.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O8 - Extra context menu item: Open with Scansoft PDF Converter 3.0 - res://C:\Program Files\ScanSoft\PDF Professional 3.0\IEShellExt.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1164580171611
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O18 - Protocol: t-mobile - {C6D89159-3467-4C2F-9918-3362DA57BCD2} - C:\PROGRA~1\T-Mobile\HOTSPO~1\TMOBIL~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Unknown owner - C:\WINDOWS\system32\bmwebcfg.exe (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Symantec Enterprise VPN Client - Symantec Corporation - C:\Program Files\Symantec\VPNClient\vpnservices.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe

--
End of file - 10724 bytes
 
Hi

Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:

    o Scan using the following Anti-Virus database:

    + Extended (If available otherwise Standard)

    o Scan Options:

    + Scan Archives
    + Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Please do not use your computer while the scan is running. Once the scan is complete it will display if your system has been infected.
  • Click the Save Report As... button (see red arrow below)
    Kas-SaveReport-1.gif
  • In the Save as... prompt, select Desktop
  • In the File name box, name the file KasScan-ddmmyy (or similar)
  • In the Save as type prompt, select Text file (see below)
    Kas-Savetxt.gif
  • Now click on the Save as Text button
  • Savethe file to your desktop.
  • Copy and paste that information in your next post.

Note: This scanner will work with Internet Explorer Only! Keep ALL other programs closed during the scan

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Post:

- a fresh HijackThis log
- kaspersky report
 
OK thats done, here are the logs

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Monday, April 07, 2008 8:11:15 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 7/04/2008
Kaspersky Anti-Virus database records: 688619
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 65409
Number of viruses found: 1
Number of infected objects: 1
Number of suspicious objects: 0
Duration of the scan process: 01:02:51

Infected Object Name / Virus Name / Last Action
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\Temp\~DFAB80.tmp Object is locked skipped
C:\WINDOWS\Temp\~DFABAD.tmp Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_3e8.dat Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Anti-Virus\config\interchk.chk Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Anti-Virus\Logs\SAV.txt Object is locked skipped
C:\Documents and Settings\All Users\Documents\ACT\ACT for Windows 8\Databases\ACT8Demo.ADF Object is locked skipped
C:\Documents and Settings\All Users\Documents\ACT\ACT for Windows 8\Databases\ACT8Demo.ALF Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Darren\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Darren\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Darren\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Darren\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Darren\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Darren\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Darren\Application Data\Alice Systems\Alice Connect\logfile.txt Object is locked skipped
C:\Documents and Settings\Darren\ntuser.dat Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\LOG\ERRORLOG Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Data\master.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Data\mastlog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Data\model.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Data\modellog.ldf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Data\tempdb.mdf Object is locked skipped
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Data\templog.ldf Object is locked skipped
C:\System Volume Information\_restore{5BE4CDD9-4F45-4D19-AC59-15AB7DA5DF48}\RP146\A0027525.exe Infected: Trojan.Win32.Pakes.cgt skipped
C:\System Volume Information\_restore{5BE4CDD9-4F45-4D19-AC59-15AB7DA5DF48}\RP156\change.log Object is locked skipped
D:\System Volume Information\_restore{5BE4CDD9-4F45-4D19-AC59-15AB7DA5DF48}\RP156\change.log Object is locked skipped

Scan process completed.
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:13:21, on 07/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\VPNClient\vpnservices.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Symantec\VPNClient\logd.exe
C:\Program Files\Symantec\VPNClient\emroute.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\acer\epm\epm-dm.exe
C:\PROGRA~1\LAUNCH~1\LManager.EXE
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\T-Mobile\Communication Center\AutoUpdateSrv.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Darren\Desktop\daz3210.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O2 - BHO: (no name) - {D998DCA1-4E4E-4FCA-B74A-E6CB633C17DE} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.EXE
O4 - HKLM\..\Run: [ACT_APL] "C:\Program Files\ACT\ACT for Windows\ACT_APL.exe"
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PDF3 Registry Controller] "C:\Program Files\ScanSoft\PDF Professional 3.0\\RegistryController.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Alice Automatic Updates Agent.lnk = ?
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O4 - Global Startup: ColorVisionStartup.lnk = C:\Program Files\ColorVision\Utility\ColorVisionStartup.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O8 - Extra context menu item: Open with Scansoft PDF Converter 3.0 - res://C:\Program Files\ScanSoft\PDF Professional 3.0\IEShellExt.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Attach Web page to ACT! contact - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra 'Tools' menuitem: Attach Web page to ACT! contact... - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O10 - Unknown file in Winsock LSP: bmnet.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1164580171611
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O18 - Protocol: t-mobile - {C6D89159-3467-4C2F-9918-3362DA57BCD2} - C:\PROGRA~1\T-Mobile\HOTSPO~1\TMOBIL~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Bytemobile Web Configurator (bmwebcfg) - Unknown owner - C:\WINDOWS\system32\bmwebcfg.exe (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Symantec Enterprise VPN Client - Symantec Corporation - C:\Program Files\Symantec\VPNClient\vpnservices.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe

--
End of file - 10863 bytes
 
Hi

Logs look good.

All viruses are in system restore and inactive.

I give you later instructions how to empty it.

Other than that, any problems left?
 
Not on this machine, thanks for your help.

As for my desktop, that is another matter. I ran Kaspersky last night and it found many infections, but the log file is too big to post on the forum in one go.

Thanks again.
 
Hi

I recommend that you start a new topic for that machine.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

You can fix these, they are leftovers:

O2 - BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile - {D5233FCD-D258-4903-89B8-FB1568E7413D} - mscoree.dll (file missing)
O2 - BHO: (no name) - {D998DCA1-4E4E-4FCA-B74A-E6CB633C17DE} - (no file)

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo
2) Online Armor
3) Sunbelt/Kerio
4) Agnitum
5) ZoneAlarm (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 5 and save it to your desktop.
  • Scroll down to where it saysThe Java SE Runtime Environment (JRE) allows end-users to run Java applications..
  • Click the Download button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u5-windows-i586-p.exe to install the newest version.

Next we remove all used tools.

Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

    Malwarebytes' Anti-Malware Setup Guide

    Malwarebytes' Anti-Malware Scanning Guide
  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :bigthumb:
 
Hi Shaba,

Thanks for the tips. I have to get back to work now, but I will do as you suggest this evening.

With regard to firewalls, my home network is sat behind a dedicated Draytek hardware firewall. Do I need the software version as well?
 
Hi

If it is properly configured, then there is no 100% need for software firewall.
 
I am having problems with the machine.

It keeps dropping my wireless network connection, which it didn't used to do.

Any ideas as to why this may be?
 
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