Can't boot after v1.5.2 installation

R

round_midnight

New member
I did a cursory look at the forum and didn't see this problem. I installed v1.5.2 and did the requested reboot. Now I can't log in to my system. I click on my username and type in my password, and the system logs me in and then immediately logs me out. This happens repeatedly. I have tried virtually all boot modes under the f8 menu: safe mode, debugging mode, everything. (OS is XP Pro, and I think it is completely updated--it updates automatically). The behavior is always the same for either my regular account or the admin account. It logs in and immediately logs out. Any suggestions? I REALLY don't want to reinstall the OS.
 
I'm assuming you are typing from another user's computer.

Are you sure you downloaded from this site?:
http://www.safer-networking.org/en/mirrors/index.html

Did you have any other versions of Spybot-SD on your computer prior to installing? Any running programs? Any programs that may have conflict, an AV (anti-virus)? Do you by any change have Trend Micro's products?

I'm was thinking about a System RESTORE, until you said you couldn't boot :sad:.
 
Same Problem - Can't log in on start-up

I am having the exact same problem as "round midnight". I updated Spybot to 1.5.2 last night from an old version icon on my desktop. What am I supposed to do to correct the problem? I am a computer user not installer or tech person so my knowledge is very limited. I thought I was doing a good thing yesterday by updating my virus scans - wrong!!!
 
massvette said:
I am having the exact same problem as "round midnight". I updated Spybot to 1.5.2 last night from an old version icon on my desktop. What am I supposed to do to correct the problem? I am a computer user not installer or tech person so my knowledge is very limited. I thought I was doing a good thing yesterday by updating my virus scans - wrong!!!
Click to expand...

I don't see how updated your AV database can result in this. What is your AV (anti-virus)? How about your OS?

You said "old version icon". What is devil is that? An update software? Were there any previous versions of Spybot on your computer prior to upgrading. If so, did you uninstall it first?
 
round_midnight:

Have you attempted any corrective action such as doing a System Restore to a Restore Point immediately prior to the failure (installation of Spybot)? If not I suggest that you attempt that.
 
Log In Problem

I'm having the same problem on my home PC and work laptop, both running XP. The unit boots up fine, after I log in it will come up with saving settings and logs me back out. I did save a restore point with spybot search & destroy
How can I get get it to run without being able to log in?
I tried booting up everyway possible, no luck.
Please help!!
 
SimonSays:

SimonSays said:
... I tried booting up everyway possible, no luck. ...
Click to expand...
Booting into Safe Mode, did you try?
  1. Last Known Good Configuration (only can be tried once).
  2. Safe Mode with Command Prompt.
    • If you able to get the Command Prompt, type:
      • %systemroot%\system32\restore\rstrui.exe
 
I believe spybot is clearing a registry entry that is needed by Windows. Try this from another computer on your network, or by using Ultimate Boot CD 4 Windows to edit the registry:

To fix this remotely, open Regedit.exe on your computer, select File>Connect Network Registry
Enter the name of the computer to fix and then browse to the location specified in the reg file: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Change the key “UserInit” to this value:
C:\WINDOWS\system32\userinit.exe,
You must include the , at the end of the string.

This should resolve the issue.
 
Malloc said:
I believe spybot is clearing a registry entry that is needed by Windows. Try this from another computer on your network, or by using Ultimate Boot CD 4 Windows to edit the registry:

To fix this remotely, open Regedit.exe on your computer, select File>Connect Network Registry
Enter the name of the computer to fix and then browse to the location specified in the reg file: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Change the key “UserInit” to this value:
C:\WINDOWS\system32\userinit.exe,
You must include the , at the end of the string.

This should resolve the issue.
Click to expand...


I think your right, is there any other way to edit the registry?

Thanks for your Help.
Simon
 
I also have the same problem. I try to log in, it starts to, my background loads, but then it immediately logs me out and I'm back at the welcome screen. I'm using XP home.

I tried to boot from the XP disc and use the recovery console to copy userinit.exe but it didn't help.

I also can't use safe mode at all.

I don't know what could be causing it, I just used the same spybot I've used for years, updated it and ran it. It found a couple infections but I can't remember what there were.


Is there anything else I could try?
 
Me too! anyone have success on non-networked computer

I've got the same logging in/logging off problem as everyone else after running Spybot on Wednesday.

Has anyone found a solution for a non-networked computer?
 
Thanks for suggestion

Thank you for your suggestion. I'll work on creating the Bart CD. I'm thankful we have a laptop as I don't know what we would have done with no working computer.

After all this, should we stop using Spybot? Will whatever happened be fixed? Is somebody at Spybot looking into this or should I report it in another place?
 
Malloc said:
I've had this happen on 6 computers so far, but I have them on the network so I can remove registry edit though them.

Here are some other tools that have offline registry edits:

http://home.eunet.no/~pnordahl/ntpasswd/
http://windowsxp.mvps.org/peboot.htm
http://ubcd4win.com/index.htm
Click to expand...

I can install Spybot v1.5.2 and boot up ok but, I tried to uninstall Spybot and i get an error msg: "c:\program files\spybot-search and destroy\unins000.msg" missing. Re-install or download new file.
How is that done? I'm not a guru so could sure use some help if someone out there has had any experience with this!
Thanks, Arnie
 
clarkabc@nwi.net said:
I can install Spybot v1.5.2 and boot up ok but, I tried to uninstall Spybot and i get an error msg: "c:\program files\spybot-search and destroy\unins000.msg" missing. Re-install or download new file.
How is that done? I'm not a guru so could sure use some help if someone out there has had any experience with this!
Thanks, Arnie
Click to expand...

Try re-installing Spybot again and then uninstalling it. This problem is relatively rare though I have no idea what causes it.

If you still can't uninstall it then try this FAQ.
 
clarkabc,

You might try deactivating SpybotSD's IE Browser helper (Tools>Resident then untick Resident SD Helper) then reboot and try the uninstall again. If that doesn't work, then I would also recommend the approach suggested by Terminator.
 
Terminator said:
Try re-installing Spybot again and then uninstalling it. This problem is relatively rare though I have no idea what causes it.

If you still can't uninstall it then try this FAQ.
Click to expand...

Aha! I remember this culprit. Tom and I solved it :P.

Well it actually depends on the version of the current Spybot that this error message is occurring. If this is 1.4, then you'll have to retrieve the executable for 1.4 and install it over the current version. As far as I know the user won't be able to uninstall of the message appears.

After that... UNDO the immunization and disable SDHELPER and TEATIMER. I'm not sure if the "small fix" will be required, unless the user is facing problems installing 1.5.2.20.
 
For those in this thread who are experiencing the logon/logoff loop problem, I suggest you do a Repair install, run Spybot and see what it finds. Don't remove it with Spybot, just make a note of what it is along with the registry info. that can be gotten by expanding the problem name (click the + sign). There are other ways to remove the problem(s), albeit it takes longer. I'm curious as to what types of "baddies" it finds....I had the same problem and ended up doing a destructive reinstall today, but just for curiousity sake, post what problems Spybot found, I'm wondering if you have the same issues I did.
 
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