The following instructions have been created to help you to get rid of "PAL-Spyware-Remover" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:
  • malware

Description:
PAL-Spyware-Remover gets installed on the computer without user consent. When it is installed on the computer it will find a lot of malware (that does not really exist) and which can be removed by purchasing a licence only.
Removal Instructions:

Desktop:

Please remove the following files from your desktop.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
  • Shortcuts named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyrem.exe".
  • Shortcuts named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\*.exe".
  • Shortcuts named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\*.exe".

Start Menu:

Please remove the following items from your start menu.
To check where they are pointing to, right-click them and choose "Properties" from the context menu appearing.
  • Items named "Order PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyremreg.url".
  • Items named "PAL Spyware Remover Help.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyremhlp.url".
  • Items named "PAL Spyware Remover on the Web.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyrem.url".
  • Items named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\spyrem.exe".
  • Items named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\*.exe".
  • Items named "PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\*.exe".
  • Items named "Uninstall PAL Spyware Remover.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\unins000.exe".
  • Items named "PAL Evidence Eliminator.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\ee.url".
  • Items named "PAL Keylog PRO.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\klp.url".
  • Items named "PAL PC Tracker.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\pct.url".
  • Items named "PAL Popup Eliminator.lnk" and pointing to "<$PROGRAMFILES>\PAL SPYREM\popupe.url".

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.
  • Products that have a key or property named "PAL Spyware Remover_is1".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.
  • The file at "<$PROGRAMFILES>\PAL SPYREM\ee.ico".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\ee.url".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\klp.ico".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\klp.url".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\pct.ico".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\pct.url".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\PopupE.ico".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\popupe.url".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\psapi.dll".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\ref.dat".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\spyrem.exe".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\spyrem.url".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\spyremhlp.url".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\spyremreg.url".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\unins000.dat".
  • The file at "<$PROGRAMFILES>\PAL SPYREM\unins000.exe".
Make sure you set your file manager to display hidden and system files. If PAL-Spyware-Remover uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
  • The directory at "<$COMMONPROGRAMS>\PAL Spyware Remover".
  • The directory at "<$COMMONPROGRAMS>\PAL Spyware Remover\Essential Security Programs".
  • The directory at "<$PROGRAMFILES>\PAL SPYREM".
  • The directory at "<$PROGRAMFILES>\PAL SPYREM\Other Security Applications".
  • The directory at "<$PROGRAMFILES>\PAL SPYREM\Quarantine".
  • The directory at "<$PROGRAMFILES>\PAL SPYREM\Reports".
Make sure you set your file manager to display hidden and system files. If PAL-Spyware-Remover uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.