Manual Removal Guide for ISpyNow

Friday

Active member
Alpha Testers
The following instructions have been created to help you to get rid of "ISpyNow" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:
  • keylogger
Description:
The Keylogger ISpyNow runs in a hidden mode and records all keystrokes without the knowledge of the user. So it is possible to spy out passwords or other personal information.​
Removal Instructions:

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.
  • Products that have a key or property named "iSpyNOW 2.0".
Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.
  • The file at "<$COMMONPROGRAMS>\iSpyNOW 2.0\iSpyNOW Configuration Wizard.lnk".
  • The file at "<$COMMONPROGRAMS>\iSpyNOW 2.0\iSpyNOW Disclaimer.lnk".
  • The file at "<$COMMONPROGRAMS>\iSpyNOW 2.0\iSpyNow Password - IMPORTANT!!.lnk".
  • The file at "<$COMMONPROGRAMS>\iSpyNOW 2.0\iSpyNOW Readme.lnk".
  • The file at "<$COMMONPROGRAMS>\iSpyNOW 2.0\iSpyNOW Users Guide.lnk".
  • The file at "<$COMMONPROGRAMS>\iSpyNOW 2.0\License Agreement.lnk".
  • The file at "<$COMMONPROGRAMS>\iSpyNOW 2.0\Remove iSpyNOW 2.0.lnk".
  • The file at "<$PROGRAMFILES>\iSpyNOW\Configure.exe".
  • The file at "<$PROGRAMFILES>\iSpyNOW\disclaimer.txt".
  • The file at "<$PROGRAMFILES>\iSpyNOW\help.htm".
  • The file at "<$PROGRAMFILES>\iSpyNOW\ispynow.exe".
  • The file at "<$PROGRAMFILES>\iSpyNOW\license.txt".
  • The file at "<$PROGRAMFILES>\iSpyNOW\Password - IMPORTANT!!.txt".
  • The file at "<$PROGRAMFILES>\iSpyNOW\Readme.txt".
  • The file at "<$PROGRAMFILES>\iSpyNOW\top.jpg".
  • The file at "<$PROGRAMFILES>\iSpyNOW\uninstal.log".
  • The file at "<$PROGRAMFILES>\iSpyNOW\uninstall-ispynow.exe".
  • A file with an unknown location named "ispynow-setup.exe".
Make sure you set your file manager to display hidden and system files. If ISpyNow uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
  • The directory at "<$COMMONPROGRAMS>\iSpyNOW 2.0".
  • The directory at "<$PROGRAMFILES>\iSpyNOW".
Make sure you set your file manager to display hidden and system files. If ISpyNow uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
  1. Please read these instructions before requesting assistance,
  2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.
 
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