suspected key logger or trojan

hi,

I'm worried I might have a keylogger or some kind of trojan, as someone appears to have got hold of our login details for various websites

heres the hjt log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:58:59, on 14/03/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18385)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Windows\System32\ico.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\Pmxmiced.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe
C:\Program Files\Dell Photo AIO Printer 926\memcard.exe
C:\Windows\sttray.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=1071002
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=1071002
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "c:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [PMX Daemon] ICO.EXE
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell PC Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware Reboot] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [CTCheck] C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe"
O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15108/CTPID.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcx_device - - C:\Windows\system32\dlcxcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 13717 bytes
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http://forums.spybot.info/showthread.php?p=363855#post363855

Hi and welcome to SNF, sorry for the delay the forum is really busy.
My name is Cypher, and I will be helping you with your malware problems.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
Read Back up your files

please note the following important guidelines.

• The instructions being given are for YOUR computer and system only!.
  Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
• If you don't know or understand something, please don't hesitate to ask.
• Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
• Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
  Absence of symptoms does not mean that everything is clear.
• Please DO NOT run any other tools or scans whilst I am helping you.
• Please DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
• Print each set of instructions... if possible...your Internet connection might not be available during some fix processes.
• Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
• The logs from the tools we use can take some time to research so please be patient.
  
• If you haven't done so already, please read this topic READ this Procedure BEFORE Requesting Assistance where the conditions for receiving help here are explained.

Please post an Uninstall list.

• Open HijackThis.
• Click on the Open the Misc Tools section button.
• Look under System tools.
• Click on the Open Uninstall Manager... button.
• Click on the Save list... button.
• It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
• Notepad will open. Please post this log in your next reply.

hi cypher -

thought I'd take this opportunity to add something I realised I forgot to mention before; between us we use 2 different laptops, so if there is a keylogger on one it could be either.

We posted a separate thread under a different user name from the other laptop, which shaba has recently responded to.

heres the log

4oD
926plv32
ABBYY FineReader 6.0 Sprint
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.2
Adobe Shockwave Player
America's Army
Apple Mobile Device Support
Apple Software Update
ArcGIS Desktop
AudibleManager
Bonjour
Browser Address Error Redirector
Compatibility Pack for the 2007 Office system
Conexant HDA D110 MDC V.92 Modem
Creative Software AutoUpdate
Creative System Information
Creative ZEN
Dell PC Fax
Dell Photo AIO Printer 926
Dell Support Center (Support Software)
Dell System Customization Wizard
Dell Wireless WLAN Card
DellSupport
Digital Line Detect
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Web Player
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Graphics Media Accelerator Driver
Internet From BT
iTunes
Java(TM) SE Runtime Environment 6
McAfee SecurityCenter
MediaDirect
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office Professional Edition 2003
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Modem Diagnostic Tool
Mouse Suite for Laptop Computers
Mozilla Firefox (3.6)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NetWaiting
OGA Notifier 2.0.0048.0
Orange Preload
OutlookAddinSetup
Python 2.5 numpy-1.0.3
Python 2.5.1
QuickSet
QuickTime
Rapport
Rapport
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler
Roxio MyDVD DE
Roxio Update Manager
SAMSUNG CDMA Modem Driver Set
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung PC Studio 3 USB Driver Installer
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
SigmaTel Audio
Sonic Activation Module
Spybot - Search & Destroy
Synaptics Pointing Device Driver
TeamSpeak 2 RC2
Tiscali Internet
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
User's Guides
VC80CRTRedist - 8.0.50727.762
Virgin Broadband advisor 1.5.24
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Player Firefox Plugin
WinRAR archiver
ZEN Media Explorer
ZENcast Organizer

Hi joe.

We posted a separate thread under a different user name from the other laptop, which shaba has recently responded to.

Click to expand...

No problem

Disable Spybot's TeaTimer

TeaTimer can be re-enabled once the computer is clean.

1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this go to the "Mode" menu and select "Advanced Mode".
3. On the left hand side, click on "Tools".
4. Then click on the Resident Icon in the List.
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.


Vista Advice:

• All applications I ask to be used will require to be run in Administrator mode. IE: Right click on and select Run as Administrator.
• The Operating System(Vista aka Windows 6) in use comes with a inbuilt utility called User Access Control(UAC).
• When prompted by this with anything I ask you to do carry out please select the option Allow.

Next.

Malwarebytes' Anti-Malware

You may have this installed already but it's not listed in your uninstall list.
If you still have it installed skip to the instructions for updating and running it.

Please download Malwarebytes' Anti-Malware and save to your desktop.

• Right-click mbam-setup.exe And select " Run as administrator " then follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to:
  Update Malwarebytes' Anti-Malware
  Launch Malwarebytes' Anti-Malware
• Then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform Quick Scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Check all items except items in the C:\System Volume Information folder... and click Remove Selected.
  Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
• When completed, a log will open in Notepad. Please copy and paste the log back into your next reply
• The log can also be found here:
  C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Next.

RSIT (Random's System Information Tool)

Please download RSIT by random/random... and save it to your desktop.

• Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
• Please read the disclaimer... click on Continue.
• RSIT will start running. When done... 2 logs files...will be produced.
• The first one, "log.txt", << will be maximized
• The second one, "info.txt", << will be minimized.

Please post both... "log.txt" and "info.txt", file contents in your next reply.
(These logs can be lengthy, so post 1 log per reply please.)



Logs/Information to Post in your Next Reply

• Malwarebytes log.
• RSIT log.txt file contents and info.txt file contents.
• Please give me an update on your computers performance.

Hi there,

Excuse me for edging in.

joe_leviente said:

thought I'd take this opportunity to add something I realised I forgot to mention before; between us we use 2 different laptops, so if there is a keylogger on one it could be either.

We posted a separate thread under a different user name from the other laptop, which shaba has recently responded to.

Click to expand...

Link to other topic so both analysts are aware that the laptop infections may be connected.
rozzypan
http://forums.spybot.info/showthread.php?t=56185

ok, I think I have an old version of Malwarebites anti malware (1.22), but its telling me that it isn't being allowed access to the internet when I try to update it - will this affect the scan? I thought I'd ask before trying it.

As for the laptop's performance, it pretty much works fine, which is the confusing thing. The only problem is that it regularly disconnects me from the internet (note - the laptop is still connected to the network but not the internet, and none of the other computers on the network have this problem) but I just put this down to a hardware problem.

the reason we thought that this laptop had the malware on was because this is pretty much the only one that we have been using lately - my two housemates broke their wireless adaptors and my girlfriends laptop has such poor performance she just uses this one now. The only symptom we found was that someone had got hold of some of her passwords and gained access to various accounts. We can be certain that it wasn't anyone who had physical access to the computers (i.e. our housemates), and someone appeared to be using her facebook account from a remote location whilst she was signed in - her laptop was off and was using mine at the time, and she hadn't used anyone elses computer to log in.

Anyway, here are the two logs from RSIT:

log.txt:

Logfile of random's system information tool 1.06 (written by random/random)
Run by Joe at 2010-03-22 11:47:06
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 48 GB (35%) free of 140 GB
Total RAM: 2038 MB (48% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:48:20, on 22/03/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18385)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Windows\System32\ico.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe
C:\Program Files\Dell Photo AIO Printer 926\memcard.exe
C:\Windows\sttray.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\Pmxmiced.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\explorer.exe
C:\Users\Joe\Downloads\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Joe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=1071002
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=1071002
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "c:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [PMX Daemon] ICO.EXE
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell PC Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CTCheck] C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe"
O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15108/CTPID.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcx_device - - C:\Windows\system32\dlcxcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 13368 bytes

======Scheduled tasks folder======

C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
C:\Windows\tasks\McDefragTask.job
C:\Windows\tasks\McQcTask.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{27B4851A-3207-45A2-B947-BE8AFE6163AB}]
McAfee Phishing Filter - c:\PROGRA~1\mcafee\msk\mskapbho.dll [2009-07-08 246800]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2009-01-26 1879896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - c:\Program Files\Java\jre1.6.0\bin\ssv.dll [2007-10-02 501384]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}]
scriptproxy - C:\Program Files\McAfee\VirusScan\scriptsn.dll [2009-09-16 62784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2006-08-31 322368]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2010-02-07 279664]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll [2010-02-07 812528]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF}]
McAfee SiteAdvisor BHO - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll [2009-11-23 204048]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - C:\Program Files\Dell\BAE\BAE.dll [2006-11-09 98304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - McAfee SiteAdvisor Toolbar - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll [2009-11-23 204048]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2010-02-07 279664]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-19 1008184]
"ECenter"=C:\Dell\E-Center\EULALauncher.exe [2007-05-25 17920]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2006-11-17 815104]
"SunJavaUpdateSched"=c:\Program Files\Java\jre1.6.0\bin\jusched.exe [2007-10-02 77824]
"PMX Daemon"=C:\Windows\system32\ICO.EXE [2006-11-08 49152]
"Broadcom Wireless Manager UI"=C:\Windows\system32\WLTRAY.exe [2006-11-27 1540096]
"ISUSScheduler"=C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [2006-10-03 81920]
""= []
"RoxWatchTray"=C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe [2006-11-05 221184]
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2007-11-15 16384]
"PCMService"=C:\Program Files\Dell\MediaDirect\PCMService.exe [2007-05-02 184320]
"ISUSPM Startup"=C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe [2006-10-03 221184]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2006-12-12 98304]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2006-12-12 106496]
"Persistence"=C:\Windows\system32\igfxpers.exe [2006-12-12 81920]
"FaxCenterServer"=C:\Program Files\Dell PC Fax\fm3032.exe [2006-11-04 312200]
"mcagent_exe"=C:\Program Files\McAfee.com\Agent\mcagent.exe [2009-10-29 1218008]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2008-01-10 385024]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2008-01-15 267048]
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"CTCheck"=C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe [2007-11-06 397312]
"4oD"=C:\Program Files\Kontiki\KHost.exe [2007-04-23 1032640]
"Broadbandadvisor.exe"=C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe [2009-01-29 2303216]
"dlcxmon.exe"=C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe [2007-01-12 292336]
"MemoryCardManager"=C:\Program Files\Dell Photo AIO Printer 926\memcard.exe [2006-11-03 304008]
"DLCXCATS"=rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16 []
"SigmatelSysTrayApp"=C:\Windows\sttray.exe [2007-02-08 303104]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"=C:\Program Files\DellSupport\DSAgnt.exe [2007-03-15 460784]
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-06-10 39408]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-19 202240]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe
QuickSet.lnk - C:\Windows\Installer\{7F0C4457-8E64-491B-8D7B-991504365D1E}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2006-12-12 212992]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MpfService]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======File associations======

.reg - open - regedit.exe "%1" %*
.scr - open - "%1" %*

======List of files/folders created in the last 1 months======

2010-03-22 11:47:06 ----D---- C:\rsit
2010-03-22 11:31:38 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2010-03-13 11:28:02 ----A---- C:\Windows\system32\nshhttp.dll
2010-03-13 11:27:57 ----A---- C:\Windows\system32\httpapi.dll
2010-02-25 09:23:00 ----A---- C:\Windows\system32\browserchoice.exe
2010-02-24 17:33:39 ----A---- C:\ProgramData\SPLC468.tmp
2010-02-23 18:28:57 ----A---- C:\Windows\system32\tzres.dll
2010-02-23 18:27:57 ----A---- C:\Windows\system32\RMActivate_isv.exe
2010-02-23 18:27:57 ----A---- C:\Windows\system32\RMActivate.exe
2010-02-23 18:27:56 ----A---- C:\Windows\system32\secproc_isv.dll
2010-02-23 18:27:56 ----A---- C:\Windows\system32\secproc.dll
2010-02-23 18:27:56 ----A---- C:\Windows\system32\RMActivate_ssp_isv.exe
2010-02-23 18:27:56 ----A---- C:\Windows\system32\RMActivate_ssp.exe
2010-02-23 18:27:55 ----A---- C:\Windows\system32\secproc_ssp_isv.dll
2010-02-23 18:27:55 ----A---- C:\Windows\system32\secproc_ssp.dll
2010-02-23 18:27:55 ----A---- C:\Windows\system32\msdrm.dll

======List of files/folders modified in the last 1 months======

2010-03-22 11:47:10 ----D---- C:\Windows\Temp
2010-03-22 11:39:06 ----D---- C:\MDT
2010-03-22 11:37:15 ----D---- C:\Windows
2010-03-22 11:31:40 ----D---- C:\Windows\system32\drivers
2010-03-22 11:31:38 ----RD---- C:\Program Files
2010-03-19 18:30:06 ----D---- C:\Windows\Prefetch
2010-03-19 11:23:13 ----SHD---- C:\Windows\Installer
2010-03-19 11:23:13 ----SD---- C:\Users\Joe\AppData\Roaming\Microsoft
2010-03-19 11:23:04 ----D---- C:\Program Files\America's Army Server Manager
2010-03-19 11:23:04 ----D---- C:\Program Files\America's Army
2010-03-19 11:18:38 ----SHD---- C:\System Volume Information
2010-03-19 11:00:56 ----D---- C:\Windows\system32\catroot2
2010-03-17 17:15:19 ----D---- C:\Program Files\Dl_cats
2010-03-17 17:15:18 ----HD---- C:\ProgramData
2010-03-13 12:22:20 ----D---- C:\Program Files\Mozilla Firefox
2010-03-13 11:55:56 ----D---- C:\Windows\winsxs
2010-03-13 11:45:09 ----D---- C:\Windows\system32\catroot
2010-03-13 11:38:24 ----D---- C:\Windows\System32
2010-03-13 11:38:24 ----D---- C:\Program Files\Windows Mail
2010-03-13 11:38:24 ----D---- C:\Program Files\Movie Maker
2010-03-02 05:30:12 ----A---- C:\Windows\system32\mrt.exe
2010-02-25 22:43:21 ----D---- C:\Windows\rescache
2010-02-24 17:36:54 ----D---- C:\Windows\inf
2010-02-24 17:36:54 ----A---- C:\Windows\system32\PerfStringBackup.INI
2010-02-24 13:46:50 ----D---- C:\Windows\system32\en-US
2010-02-24 13:46:48 ----RSD---- C:\Windows\Fonts

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 mfehidk;McAfee Inc. mfehidk; C:\Windows\system32\drivers\mfehidk.sys [2009-09-16 214664]
R1 MPFP;MPFP; C:\Windows\System32\Drivers\Mpfp.sys [2009-07-16 130424]
R1 RapportBuka;RapportBuka; \??\C:\Windows\system32\drivers\RapportBuka.sys [2010-02-27 390528]
R1 RapportKELL;RapportKELL; \??\C:\Program Files\Trusteer\Rapport\bin\RapportKELL.sys [2010-02-25 58984]
R1 RapportPG;RapportPG; \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys [2010-02-25 108904]
R2 dsunidrv;DellSupport UniDriver; C:\Windows\system32\DRIVERS\dsunidrv.sys [2007-02-25 5376]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-11-11 12672]
R2 rimmptsk;rimmptsk; C:\Windows\system32\DRIVERS\rimmptsk.sys [2006-11-20 32256]
R2 rimsptsk;rimsptsk; C:\Windows\system32\DRIVERS\rimsptsk.sys [2006-11-20 43520]
R2 rismxdp;Ricoh xD-Picture Card Driver; C:\Windows\system32\DRIVERS\rixdptsk.sys [2006-11-20 37376]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2006-11-11 8192]
R3 BCM43XX;Dell Wireless WLAN Card Driver; C:\Windows\system32\DRIVERS\bcmwl6.sys [2006-11-27 534016]
R3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\Windows\system32\DRIVERS\bcm4sbxp.sys [2007-03-12 45568]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2008-01-19 14208]
R3 DSproct;DSproct; \??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys [2006-10-05 4736]
R3 GEARAspiWDM;GEARAspiWDM; C:\Windows\System32\Drivers\GEARAspiWDM.sys [2006-09-19 15664]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2006-11-11 986624]
R3 HSXHWAZL;HSXHWAZL; C:\Windows\system32\DRIVERS\HSXHWAZL.sys [2006-11-11 206848]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2006-12-12 1476608]
R3 mfeavfk;McAfee Inc. mfeavfk; C:\Windows\system32\drivers\mfeavfk.sys [2009-09-16 79816]
R3 mfebopk;McAfee Inc. mfebopk; C:\Windows\system32\drivers\mfebopk.sys [2009-09-16 35272]
R3 mfesmfk;McAfee Inc. mfesmfk; C:\Windows\system32\drivers\mfesmfk.sys [2009-09-16 40552]
R3 pmxmouse;PMXMOUSE; C:\Windows\system32\DRIVERS\pmxmouse.sys [2006-10-19 23232]
R3 pmxusblf;PMXUSBLF; C:\Windows\system32\DRIVERS\pmxusblf.sys [2006-10-19 19008]
R3 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2008-01-19 88576]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\Windows\system32\drivers\stwrt.sys [2007-02-08 647680]
R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2006-11-17 179256]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2006-11-11 659968]
R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\DRIVERS\wmiacpi.sys [2008-01-19 11264]
S3 CamDrL;Logitech QuickCam Pro 3000(CamDrl); C:\Windows\system32\DRIVERS\Camdrl.sys []
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-19 5632]
S3 e1express;Intel(R) PRO/1000 PCI Express Network Connection Driver; C:\Windows\system32\DRIVERS\e1e6032.sys [2006-11-02 200704]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 LVUSBSta;Logitech USB Monitor Filter; C:\Windows\system32\drivers\lvusbsta.sys []
S3 mferkdk;McAfee Inc. mferkdk; C:\Windows\system32\drivers\mferkdk.sys [2009-09-16 34248]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-19 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-19 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-19 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-19 6016]
S3 PnkBstrK;PnkBstrK; \??\C:\Windows\system32\drivers\PnkBstrK.sys [2008-02-18 22328]
S3 R300;R300; C:\Windows\system32\DRIVERS\atikmdag.sys [2006-11-02 2028032]
S3 usbaudio;USB Audio Driver (WDM); C:\Windows\system32\drivers\usbaudio.sys [2006-11-02 71552]
S3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-19 35328]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2008-01-19 39936]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-19 83328]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-01-15 110592]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2007-07-24 229376]
R2 dlcx_device;dlcx_device; C:\Windows\system32\dlcxcoms.exe [2006-11-04 537480]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service; C:\Program Files\McAfee\SiteAdvisor\McSACore.exe [2009-12-08 93320]
R2 mcmscsvc;McAfee Services; C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe [2009-07-09 865832]
R2 McNASvc;McAfee Network Agent; c:\program files\common files\mcafee\mna\mcnasvc.exe [2009-07-07 2482848]
R2 McProxy;McAfee Proxy Service; c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe [2009-07-08 359952]
R2 McShield;McAfee Real-time Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe [2009-09-16 144704]
R2 MpfService;McAfee Personal Firewall Service; C:\Program Files\McAfee\MPF\MPFSrv.exe [2009-10-27 895696]
R2 MSK80Service;McAfee SpamKiller Service; C:\Program Files\McAfee\MSK\MskSrver.exe [2009-07-08 26640]
R2 PnkBstrA;PnkBstrA; C:\Windows\system32\PnkBstrA.exe [2007-11-30 66872]
R2 PnkBstrB;PnkBstrB; C:\Windows\system32\PnkBstrB.exe [2008-02-18 107832]
R2 RapportMgmtService;Rapport Management Service; C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe [2010-02-25 779496]
R2 RoxWatch9;Roxio Hard Drive Watcher 9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe [2006-11-05 159744]
R2 SBSDWSCService;SBSD Security Center Service; C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter); C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2008-08-13 201968]
R2 wltrysvc;Dell Wireless WLAN Tray Service; C:\Windows\System32\WLTRYSVC.EXE [2006-11-27 24064]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2006-11-11 386560]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2008-01-15 504104]
R3 McSysmon;McAfee SystemGuards; C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe [2009-09-16 606736]
R3 RoxMediaDB9;RoxMediaDB9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2006-11-05 880640]
S2 gupdate;Google Update Service (gupdate); C:\Program Files\Google\Update\GoogleUpdate.exe [2009-11-18 135664]
S2 KService;KService; C:\Program Files\Kontiki\KService.exe [2007-04-23 3068352]
S3 DSBrokerService;DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [2007-03-19 70656]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-06-10 182768]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 McODS;McAfee Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe [2009-09-16 365072]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 stllssvr;stllssvr; C:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2006-09-14 73728]
S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\MSN Messenger\usnsvc.exe [2007-01-19 97136]

-----------------EOF-----------------

info.txt

nfo.txt logfile of random's system information tool 1.06 2010-03-22 11:48:25

======Uninstall list======

-->"C:\Program Files\Creative Installation Information\CD_RIPPER_UNICODE_2\Setup.exe" /remove /nolog/l0x0009
-->"C:\Program Files\Creative Installation Information\CREATIVE_SYNC_MANAGER_U\Setup.exe" /remove /nolog/l0x0009
-->"C:\Program Files\Creative Installation Information\CREATIVE_VIDEO_CONVERTER\Setup.exe" /remove /nolog/l0x0009
-->C:\Program Files\DivX\DivXConverterUninstall.exe /CONVERTER
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{63A317D0-60A6-43FC-848A-9FE4A53B29CE}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{88B1984E-36F0-47B8-B8DC-728966807A9C}\SETUP.EXE" -l0x9
4oD-->MsiExec.exe /I {8B7443F5-E141-42A0-AB61-ED2331AAD606}
926plv32-->MsiExec.exe /I{0FA7B858-E0E1-400B-B5C0-1285F7D6FE5E}
ABBYY FineReader 6.0 Sprint-->MsiExec.exe /X{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)-->MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player 10 Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Shockwave Player-->C:\Windows\System32\Macromed\SHOCKW~1\UNWISE.EXE C:\Windows\System32\Macromed\SHOCKW~1\Install.log
Apple Mobile Device Support-->MsiExec.exe /I{D8AB8F0C-CEEB-4A29-8EF5-219B064813F4}
Apple Software Update-->MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
ArcGIS Desktop-->"C:\Program Files\ArcGIS\Support\Setup.exe"
AudibleManager-->C:\Program Files\Creative\Audible\Bin\Upgrade.exe /Uninstall
Bonjour-->MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}
Browser Address Error Redirector-->MsiExec.exe /I{62230596-37E5-4618-A329-0D21F529A86F}
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Conexant HDA D110 MDC V.92 Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_14F100C3\HXFSETUP.EXE -U -IDellHDAz.inf
Creative Software AutoUpdate-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{88B1984E-36F0-47B8-B8DC-728966807A9C}\SETUP.EXE" -l0x9 /remove
Creative System Information-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{63A317D0-60A6-43FC-848A-9FE4A53B29CE}\setup.exe" -l0x9 /remove
Creative ZEN-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D24DDB61-8868-46CF-BC36-BECC1674F0C1}\SETUP.EXE" -l0x9 /remove
Dell PC Fax-->C:\Program Files\Dell PC Fax\Install\x86\Uninst.exe /R:faxunst
Dell Photo AIO Printer 926-->C:\Program Files\Dell Photo AIO Printer 926\Install\x86\Uninst.exe
Dell Support Center (Support Software)-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
Dell System Customization Wizard-->MsiExec.exe /I{13BA7B44-B712-4DEE-A7B8-1DD564F37AE5}
Dell Wireless WLAN Card-->"C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwlu00.exe" verbose /rootkey="Software\Broadcom\802.11\UninstallInfo" /rootdir="C:\Program Files\Dell\Dell Wireless WLAN Card"
DellSupport-->MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Line Detect-->C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
DivX Codec-->C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
DivX Converter-->C:\Program Files\DivX\DivXConverterUninstall.exe /CONVERTER
DivX Player-->C:\Program Files\DivX\DivXPlayerUninstall.exe /PLAYER
DivX Plus DirectShow Filters-->C:\Program Files\DivX\DivXDSFiltersUninstall.exe /DSFILTERS
DivX Web Player-->C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
Google Earth-->MsiExec.exe /X{2EAF7E61-068E-11DF-953C-005056806466}
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_E85CDE7661A53A6A.exe" /uninstall
Google Toolbar for Internet Explorer-->MsiExec.exe /I{18455581-E099-4BA8-BC6B-F34B2F06600C}
Google Update Helper-->MsiExec.exe /I{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Intel(R) Graphics Media Accelerator Driver-->C:\Windows\system32\igxpun.exe -uninstall
Internet From BT-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6FFB40A5-7F7D-4A32-8905-3CDF962EE1E4}\Setup.exe"
iTunes-->MsiExec.exe /I{B85C4D19-6CEB-48CF-BD98-C887AC8C6F94}
Java(TM) SE Runtime Environment 6-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160000}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
McAfee SecurityCenter-->C:\Program Files\McAfee\MSC\mcuninst.exe
MediaDirect-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}\Setup.exe" -l0x9 -cluninstall
Microsoft .NET Framework 3.5 SP1-->c:\Windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Office Professional Edition 2003-->MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
Microsoft Works-->MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
Modem Diagnostic Tool-->MsiExec.exe /I{F63A3748-B93D-4360-9AD4-B064481A5C7B}
Mouse Suite for Laptop Computers-->C:\Program Files\InstallShield Installation Information\{BF13AA9D-E4CE-4015-9778-ECC1D4FB06E4}\setup.exe -runfromtemp -l0x0009 -removeonly
Mozilla Firefox (3.6)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833)-->MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
NetWaiting-->C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
OGA Notifier 2.0.0048.0-->MsiExec.exe /I{B2544A03-10D0-4E5E-BA69-0362FFC20D18}
Orange Preload-->MsiExec.exe /I{38496EC2-78B7-412A-9398-FC6B7DB8E182}
OutlookAddinSetup-->MsiExec.exe /I{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}
Python 2.5 numpy-1.0.3-->C:\Python25\\UNWISE.EXE C:\Python25\\Lib\site-packages\INSTALL.LOG
Python 2.5.1-->C:\Python25\\UNWISE.EXE C:\Python25\\INSTALL.LOG
QuickSet-->MsiExec.exe /I{7F0C4457-8E64-491B-8D7B-991504365D1E}
QuickTime-->MsiExec.exe /I{6EC874C2-F950-4B7E-A5B7-B1066D6B74AA}
Rapport-->msiexec /x{1DD81E7D-0D28-4ceb-87B2-C041A4FCB215} /lvx+ "C:\ProgramData\Trusteer\Rapport\logs\uninstall.log"
Rapport-->MsiExec.exe /X{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}
Roxio Creator Audio-->MsiExec.exe /I{83FFCFC7-88C6-41c6-8752-958A45325C82}
Roxio Creator BDAV Plugin-->MsiExec.exe /I{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}
Roxio Creator Copy-->MsiExec.exe /I{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
Roxio Creator Data-->MsiExec.exe /I{0D397393-9B50-4c52-84D5-77E344289F87}
Roxio Creator DE-->MsiExec.exe /I{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
Roxio Creator Tools-->MsiExec.exe /I{0394CDC8-FABD-4ed8-B104-03393876DFDF}
Roxio Express Labeler-->MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio MyDVD DE-->MsiExec.exe /I{D639085F-4B6E-4105-9F37-A0DBB023E2FB}
Roxio Update Manager-->MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SAMSUNG CDMA Modem Driver Set-->C:\Windows\system32\Samsung_USB_Drivers\3\SSCDUninstall.exe
SAMSUNG Mobile USB Modem 1.0 Software-->C:\Windows\system32\Samsung_USB_Drivers\1\SS_Uninstall.exe
SAMSUNG Mobile USB Modem Software-->C:\Windows\system32\Samsung_USB_Drivers\2\SSM_Uninstall.exe
Samsung PC Studio 3 USB Driver Installer-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EBA29752-DDD2-4B62-B2E3-9841F92A3E3A}\setup.exe" -l0x9 -removeonly
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
SigmaTel Audio-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}\setup.exe" -l0x9 -remove -removeonly
Sonic Activation Module-->MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Tiscali Internet-->MsiExec.exe /I{58B2B6D3-E5FF-4D16-87AC-52CC5717C7C6}
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
User's Guides-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}\setup.exe"
VC80CRTRedist - 8.0.50727.762-->MsiExec.exe /I{767CC44C-9BBC-438D-BAD3-FD4595DD148B}
Virgin Broadband advisor 1.5.24-->"C:\Program Files\Virgin Broadband\advisor\unins000.exe"
Windows Live Messenger-->MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Windows Live Sign-in Assistant-->MsiExec.exe /I{49672EC2-171B-47B4-8CE7-50D7806360D7}
Windows Media Player Firefox Plugin-->MsiExec.exe /I{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}
WinRAR archiver-->C:\Program Files\WinRAR\uninstall.exe
ZEN Media Explorer-->"C:\Program Files\Creative Installation Information\ZEN_MTP_MEDIA_EXPLORER\Setup.exe" /remove /nolog/l0x0009
ZENcast Organizer-->"C:\Program Files\Creative Installation Information\ZENCAST_ORGANIZER\Setup.exe" /remove /l0x0009

=====HijackThis Backups=====

O4 - HKCU\..\Run: [BM97619db1] Rundll32.exe "C:\Users\Joe\AppData\Local\Temp\nurircpw.dll",s [2008-07-24]

======Hosts File======

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com

======Security center information======

AS: Spybot - Search and Destroy (disabled) (outdated)
AS: Windows Defender (disabled)

======System event log======

Computer Name: Joe_PC
Event Code: 1003
Message: Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001C26918F01. The following error occurred:
The semaphore timeout period has expired.. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Record Number: 252696
Source Name: Microsoft-Windows-Dhcp-Client
Time Written: 20100322113424.000000-000
Event Type: Warning
User:

Computer Name: Joe_PC
Event Code: 4001
Message: WLAN AutoConfig service has successfully stopped.

Record Number: 252715
Source Name: Microsoft-Windows-WLAN-AutoConfig
Time Written: 20100322113559.705000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

Computer Name: Joe_PC
Event Code: 4
Message: Broadcom 440x 10/100 Integrated Controller: The network link is down. Check to make sure the network cable is properly connected.
Record Number: 252724
Source Name: bcm4sbxp
Time Written: 20100322113645.217268-000
Event Type: Warning
User:

Computer Name: Joe_PC
Event Code: 15016
Message: Unable to initialize the security package Kerberos for server side authentication. The data field contains the error number.
Record Number: 252727
Source Name: Microsoft-Windows-HttpEvent
Time Written: 20100322113658.633354-000
Event Type: Error
User:

Computer Name: Joe_PC
Event Code: 7023
Message: The KService service terminated with the following error:
Unspecified error
Record Number: 252778
Source Name: Service Control Manager
Time Written: 20100322113721.000000-000
Event Type: Error
User:

=====Application event log=====

Computer Name: Joe_PC
Event Code: 8194
Message: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {744900c0-2938-4c54-a877-a9516e4887ab}
Record Number: 50140
Source Name: VSS
Time Written: 20100226181817.000000-000
Event Type: Error
User:

Computer Name: Joe_PC
Event Code: 20
Message:
Record Number: 50252
Source Name: Google Update
Time Written: 20100228105705.000000-000
Event Type: Error
User: NT AUTHORITY\SYSTEM

Computer Name: Joe_PC
Event Code: 20
Message:
Record Number: 50417
Source Name: Google Update
Time Written: 20100303095723.000000-000
Event Type: Error
User: NT AUTHORITY\SYSTEM

Computer Name: Joe_PC
Event Code: 20
Message:
Record Number: 50723
Source Name: Google Update
Time Written: 20100308225706.000000-000
Event Type: Error
User: NT AUTHORITY\SYSTEM

Computer Name: Joe_PC
Event Code: 20
Message:
Record Number: 51254
Source Name: Google Update
Time Written: 20100317105947.000000-000
Event Type: Error
User: NT AUTHORITY\SYSTEM

=====Security event log=====

Computer Name: Joe_PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 86270
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100322114815.457561-000
Event Type: Audit Failure
User:

Computer Name: Joe_PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 86271
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100322114815.595561-000
Event Type: Audit Failure
User:

Computer Name: Joe_PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 86272
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100322114815.734561-000
Event Type: Audit Failure
User:

Computer Name: Joe_PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 86273
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100322114815.874561-000
Event Type: Audit Failure
User:

Computer Name: Joe_PC
Event Code: 5038
Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume3\Windows\System32\drivers\tcpip.sys
Record Number: 86274
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20100322114816.028561-000
Event Type: Audit Failure
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Common Files\DivX Shared\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 14 Stepping 12, GenuineIntel
"PROCESSOR_REVISION"=0e0c
"NUMBER_OF_PROCESSORS"=2
"RoxioCentral"=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
"PYTHONPATH"=C:\Program Files\ArcGIS\bin
"ARCGISHOME"=C:\Program Files\ArcGIS\

-----------------EOF-----------------

Hi joe.

I think I have an old version of Malwarebites anti malware (1.22), but its telling me that it isn't being allowed access to the internet when I try to update it - will this affect the scan? I thought I'd ask before trying it.

Click to expand...

Don't worry about Malwarebytes for now please continue with the instructions below.
If needed we can see about running Malwarebytes later.

Punkbuster warning

I see you have Punkbuster installed.( read the section on Published features) This is spyware. Punkbuster can take control over various aspects of your computer, and some gaming tools not unlike Punkbuster also hinder their removals. By the definition we handle here, Punkbuster is actual spyware. Therefore, I now ask you to decide the following:

• Either we try to leave Punkbuster alone but there is no guarantee a spyware component doesn't 'accidentally' get taken out; so Punkbuster might break. This will, of course, also break your ability to play games using Punkbuster enabled servers.
• Or we can just remove Punkbuster. You can reinstall it afterwards if you wish, but please keep in mind that It is spyware.
• Another option is to not clean this computer at all. This ensures Punkbuster will continue to function.

Please let me know what you would like to do.



Fix HijackThis entries

Run HijackThis

If using Vista, you must right click (hijackthis.exe) and choose "Run As Administrator".

• If you are on the Main Menu page... Click "Do a system scan only"
• If you are on the "scan & fix stuff" page... Press the Scan...button.
• When the scan finishes...Place a check mark next to the following entries (if they are still present)
• Note: Only check those items listed below.
  

  O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

  Click to expand...

• After checking these items... CLOSE ALL open windows except HijackThis.
• Click the Fix Checked ...button...to remove the entries you checked.
• Choose YES...when prompted to fix the selected items.

Next.

Back Up registry with ERUNT

• Please use the following link and scroll down to ERUNT and download it on to your desktop. HERE
• Right-Click on the erunt-setup.exe And select " Run as administrator " to run it. If Windows UAC prompts you, please allow it.
• Follow the prompts to install ERUNT
• Choose language
• A set up window will pop up. It will ask: Create ERUNT entry in to the Start up folder, answer NO
  
  
  
  
  
• Backup your registry to the default location

Note: To restore your registry (if needed), go to the folder and start ERDNT.exe



Next.

Download and run OTM

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it. If Windows UAC prompts you, please allow it.
• Right-click then copy the following code, Do not include the word Code.
  
  Code:

  :Reg
  [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
  ""=-
  :Files
  C:\ProgramData\SPLC468.tmp
  
  :Commands
  [emptytemp]
  [start explorer]
  [Reboot]

  • Return to OTM, right-click then paste the code into the blank box below
    
  • Push the large
    
    button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy everything in the Results window (under the green bar), and paste it in your next reply.

Next.

Re-run - RSIT (Random's System Information Tool)

You should still have this program on your desktop.

• Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
• Please read the disclaimer... click on Continue.
• RSIT will start running. When done... ONLY the "C:\RSIT\log.txt"...will be reproduced. ( it will be maximized )
• Please post ONLY the "log.txt", file contents in your next reply.
  (This log can be lengthy, so a separate post may be needed.)

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.


Next.

SystemLook

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Right-click SystemLook.exe And select " Run as administrator " to run it. If Windows UAC prompts you, please allow it.
• Copy the content of the following codebox into the main textfield:
  
  Code:

  :dir
  C:\MDT

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
  Note: The log can also be found on your Desktop entitled SystemLook.txt
  
  
  
  Logs/Information to Post in your Next Reply
  
  • Let me know about Punkbuster.
  • OTM log
  • RSIT log.txt
  • SystemLook log.
  • Please give me an update on your computers performance.

first off, lets remove punkbuster - i installed it about 3 years ago to play america's army, which I haven't played since then.

can i just ask - what was i "moving" with OTM? was I just clearing the temporary files?

laptop still performing ok, it froze for a few minutes while OTM was running but i guess this was just because it was hard at work?

thanks

OTM log:

All processes killed
========== REGISTRY ==========
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
========== FILES ==========
C:\ProgramData\SPLC468.tmp moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Joe
->Temp folder emptied: 26477124 bytes
->Temporary Internet Files folder emptied: 198305517 bytes
->Java cache emptied: 6704416 bytes
->FireFox cache emptied: 52337168 bytes
->Flash cache emptied: 2017848 bytes

User: Public

User: TEMP

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 3072 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 7101353 bytes
RecycleBin emptied: 20332542 bytes

Total Files Cleaned = 299.00 mb


OTM by OldTimer - Version 3.1.10.1 log created on 03232010_115426

Files moved on Reboot...
C:\Windows\temp\JETA19B.tmp moved successfully.
File C:\Windows\temp\mcafee_ffrTARds4k2oyMD not found!
File C:\Windows\temp\mcmsc_6JDCF5XqPWTzLFF not found!
File C:\Windows\temp\mcmsc_VRPti7lytPxyY9C not found!
File C:\Windows\temp\sqlite_8RgNfynrn9Tj4ig not found!
File C:\Windows\temp\sqlite_m90ysMnD6BgkvRR not found!
File C:\Windows\temp\sqlite_rSqnE1VdXBwVVX0 not found!
File C:\Windows\temp\sqlite_X8A0ubvkHv5pX76 not found!

Registry entries deleted on Reboot...

RSIT log:

Logfile of random's system information tool 1.06 (written by random/random)
Run by Joe at 2010-03-23 12:09:18
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 46 GB (33%) free of 140 GB
Total RAM: 2038 MB (43% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:09:57, on 23/03/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18385)
Boot mode: Normal

Running processes:
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Windows\System32\ico.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\Pmxmiced.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Dell Photo AIO Printer 926\memcard.exe
C:\Windows\sttray.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
c:\Users\Joe\Downloads\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Joe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=1071002
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=1071002
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "c:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [PMX Daemon] ICO.EXE
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell PC Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CTCheck] C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe"
O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15108/CTPID.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcx_device - - C:\Windows\system32\dlcxcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 13278 bytes

======Scheduled tasks folder======

C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
C:\Windows\tasks\McDefragTask.job
C:\Windows\tasks\McQcTask.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{27B4851A-3207-45A2-B947-BE8AFE6163AB}]
McAfee Phishing Filter - c:\PROGRA~1\mcafee\msk\mskapbho.dll [2009-07-08 246800]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2009-01-26 1879896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - c:\Program Files\Java\jre1.6.0\bin\ssv.dll [2007-10-02 501384]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}]
scriptproxy - C:\Program Files\McAfee\VirusScan\scriptsn.dll [2009-09-16 62784]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2006-08-31 322368]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2010-02-07 279664]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll [2010-02-07 812528]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF}]
McAfee SiteAdvisor BHO - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll [2009-11-23 204048]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - C:\Program Files\Dell\BAE\BAE.dll [2006-11-09 98304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - McAfee SiteAdvisor Toolbar - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll [2009-11-23 204048]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll [2010-02-07 279664]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-19 1008184]
"ECenter"=C:\Dell\E-Center\EULALauncher.exe [2007-05-25 17920]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2006-11-17 815104]
"SunJavaUpdateSched"=c:\Program Files\Java\jre1.6.0\bin\jusched.exe [2007-10-02 77824]
"PMX Daemon"=C:\Windows\system32\ICO.EXE [2006-11-08 49152]
"Broadcom Wireless Manager UI"=C:\Windows\system32\WLTRAY.exe [2006-11-27 1540096]
"ISUSScheduler"=C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [2006-10-03 81920]
"RoxWatchTray"=C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe [2006-11-05 221184]
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2007-11-15 16384]
"PCMService"=C:\Program Files\Dell\MediaDirect\PCMService.exe [2007-05-02 184320]
"ISUSPM Startup"=C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe [2006-10-03 221184]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2006-12-12 98304]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2006-12-12 106496]
"Persistence"=C:\Windows\system32\igfxpers.exe [2006-12-12 81920]
"FaxCenterServer"=C:\Program Files\Dell PC Fax\fm3032.exe [2006-11-04 312200]
"mcagent_exe"=C:\Program Files\McAfee.com\Agent\mcagent.exe [2009-10-29 1218008]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2008-01-10 385024]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2008-01-15 267048]
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"CTCheck"=C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe [2007-11-06 397312]
"4oD"=C:\Program Files\Kontiki\KHost.exe [2007-04-23 1032640]
"Broadbandadvisor.exe"=C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe [2009-01-29 2303216]
"dlcxmon.exe"=C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe [2007-01-12 292336]
"MemoryCardManager"=C:\Program Files\Dell Photo AIO Printer 926\memcard.exe [2006-11-03 304008]
"DLCXCATS"=rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16 []
"SigmatelSysTrayApp"=C:\Windows\sttray.exe [2007-02-08 303104]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"=C:\Program Files\DellSupport\DSAgnt.exe [2007-03-15 460784]
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-06-10 39408]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-19 202240]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe
QuickSet.lnk - C:\Windows\Installer\{7F0C4457-8E64-491B-8D7B-991504365D1E}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2006-12-12 212992]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MpfService]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======File associations======

.reg - open - regedit.exe "%1" %*
.scr - open - "%1" %*

======List of files/folders created in the last 1 months======

2010-03-23 11:54:26 ----D---- C:\_OTM
2010-03-23 11:46:44 ----D---- C:\Program Files\ERUNT
2010-03-22 11:47:06 ----D---- C:\rsit
2010-03-22 11:31:38 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2010-03-13 11:28:02 ----A---- C:\Windows\system32\nshhttp.dll
2010-03-13 11:27:57 ----A---- C:\Windows\system32\httpapi.dll
2010-02-25 09:23:00 ----A---- C:\Windows\system32\browserchoice.exe

======List of files/folders modified in the last 1 months======

2010-03-23 12:09:31 ----D---- C:\Windows\Prefetch
2010-03-23 12:09:23 ----D---- C:\Windows\Temp
2010-03-23 12:05:50 ----D---- C:\MDT
2010-03-23 12:03:03 ----D---- C:\Windows
2010-03-23 11:54:31 ----HD---- C:\ProgramData
2010-03-23 11:47:19 ----D---- C:\Windows\ERDNT
2010-03-23 11:46:44 ----RD---- C:\Program Files
2010-03-22 16:46:13 ----SHD---- C:\System Volume Information
2010-03-22 11:31:40 ----D---- C:\Windows\system32\drivers
2010-03-19 11:23:13 ----SHD---- C:\Windows\Installer
2010-03-19 11:23:13 ----SD---- C:\Users\Joe\AppData\Roaming\Microsoft
2010-03-19 11:23:04 ----D---- C:\Program Files\America's Army Server Manager
2010-03-19 11:23:04 ----D---- C:\Program Files\America's Army
2010-03-19 11:00:56 ----D---- C:\Windows\system32\catroot2
2010-03-17 17:15:19 ----D---- C:\Program Files\Dl_cats
2010-03-13 12:22:20 ----D---- C:\Program Files\Mozilla Firefox
2010-03-13 11:55:56 ----D---- C:\Windows\winsxs
2010-03-13 11:45:09 ----D---- C:\Windows\system32\catroot
2010-03-13 11:38:24 ----D---- C:\Windows\System32
2010-03-13 11:38:24 ----D---- C:\Program Files\Windows Mail
2010-03-13 11:38:24 ----D---- C:\Program Files\Movie Maker
2010-03-02 05:30:12 ----A---- C:\Windows\system32\mrt.exe
2010-02-25 22:43:21 ----D---- C:\Windows\rescache
2010-02-24 17:36:54 ----D---- C:\Windows\inf
2010-02-24 17:36:54 ----A---- C:\Windows\system32\PerfStringBackup.INI
2010-02-24 13:46:50 ----D---- C:\Windows\system32\en-US
2010-02-24 13:46:48 ----RSD---- C:\Windows\Fonts

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 mfehidk;McAfee Inc. mfehidk; C:\Windows\system32\drivers\mfehidk.sys [2009-09-16 214664]
R1 MPFP;MPFP; C:\Windows\System32\Drivers\Mpfp.sys [2009-07-16 130424]
R1 RapportBuka;RapportBuka; \??\C:\Windows\system32\drivers\RapportBuka.sys [2010-02-27 390528]
R1 RapportKELL;RapportKELL; \??\C:\Program Files\Trusteer\Rapport\bin\RapportKELL.sys [2010-02-25 58984]
R1 RapportPG;RapportPG; \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys [2010-02-25 108904]
R2 dsunidrv;DellSupport UniDriver; C:\Windows\system32\DRIVERS\dsunidrv.sys [2007-02-25 5376]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-11-11 12672]
R2 rimmptsk;rimmptsk; C:\Windows\system32\DRIVERS\rimmptsk.sys [2006-11-20 32256]
R2 rimsptsk;rimsptsk; C:\Windows\system32\DRIVERS\rimsptsk.sys [2006-11-20 43520]
R2 rismxdp;Ricoh xD-Picture Card Driver; C:\Windows\system32\DRIVERS\rixdptsk.sys [2006-11-20 37376]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2006-11-11 8192]
R3 BCM43XX;Dell Wireless WLAN Card Driver; C:\Windows\system32\DRIVERS\bcmwl6.sys [2006-11-27 534016]
R3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\Windows\system32\DRIVERS\bcm4sbxp.sys [2007-03-12 45568]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2008-01-19 14208]
R3 DSproct;DSproct; \??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys [2006-10-05 4736]
R3 GEARAspiWDM;GEARAspiWDM; C:\Windows\System32\Drivers\GEARAspiWDM.sys [2006-09-19 15664]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2006-11-11 986624]
R3 HSXHWAZL;HSXHWAZL; C:\Windows\system32\DRIVERS\HSXHWAZL.sys [2006-11-11 206848]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2006-12-12 1476608]
R3 mfeavfk;McAfee Inc. mfeavfk; C:\Windows\system32\drivers\mfeavfk.sys [2009-09-16 79816]
R3 mfebopk;McAfee Inc. mfebopk; C:\Windows\system32\drivers\mfebopk.sys [2009-09-16 35272]
R3 mfesmfk;McAfee Inc. mfesmfk; C:\Windows\system32\drivers\mfesmfk.sys [2009-09-16 40552]
R3 sdbus;sdbus; C:\Windows\system32\DRIVERS\sdbus.sys [2008-01-19 88576]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\Windows\system32\drivers\stwrt.sys [2007-02-08 647680]
R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2006-11-17 179256]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2006-11-11 659968]
R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\DRIVERS\wmiacpi.sys [2008-01-19 11264]
S3 CamDrL;Logitech QuickCam Pro 3000(CamDrl); C:\Windows\system32\DRIVERS\Camdrl.sys []
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-19 5632]
S3 e1express;Intel(R) PRO/1000 PCI Express Network Connection Driver; C:\Windows\system32\DRIVERS\e1e6032.sys [2006-11-02 200704]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 LVUSBSta;Logitech USB Monitor Filter; C:\Windows\system32\drivers\lvusbsta.sys []
S3 mferkdk;McAfee Inc. mferkdk; C:\Windows\system32\drivers\mferkdk.sys [2009-09-16 34248]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-19 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-19 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-19 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-19 6016]
S3 pmxmouse;PMXMOUSE; C:\Windows\system32\DRIVERS\pmxmouse.sys [2006-10-19 23232]
S3 pmxusblf;PMXUSBLF; C:\Windows\system32\DRIVERS\pmxusblf.sys [2006-10-19 19008]
S3 PnkBstrK;PnkBstrK; \??\C:\Windows\system32\drivers\PnkBstrK.sys [2008-02-18 22328]
S3 R300;R300; C:\Windows\system32\DRIVERS\atikmdag.sys [2006-11-02 2028032]
S3 usbaudio;USB Audio Driver (WDM); C:\Windows\system32\drivers\usbaudio.sys [2006-11-02 71552]
S3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-19 35328]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2008-01-19 39936]
S3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-19 83328]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-01-15 110592]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2007-07-24 229376]
R2 dlcx_device;dlcx_device; C:\Windows\system32\dlcxcoms.exe [2006-11-04 537480]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service; C:\Program Files\McAfee\SiteAdvisor\McSACore.exe [2009-12-08 93320]
R2 mcmscsvc;McAfee Services; C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe [2009-07-09 865832]
R2 McNASvc;McAfee Network Agent; c:\program files\common files\mcafee\mna\mcnasvc.exe [2009-07-07 2482848]
R2 McProxy;McAfee Proxy Service; c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe [2009-07-08 359952]
R2 McShield;McAfee Real-time Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe [2009-09-16 144704]
R2 MpfService;McAfee Personal Firewall Service; C:\Program Files\McAfee\MPF\MPFSrv.exe [2009-10-27 895696]
R2 MSK80Service;McAfee SpamKiller Service; C:\Program Files\McAfee\MSK\MskSrver.exe [2009-07-08 26640]
R2 PnkBstrA;PnkBstrA; C:\Windows\system32\PnkBstrA.exe [2007-11-30 66872]
R2 PnkBstrB;PnkBstrB; C:\Windows\system32\PnkBstrB.exe [2008-02-18 107832]
R2 RapportMgmtService;Rapport Management Service; C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe [2010-02-25 779496]
R2 RoxWatch9;Roxio Hard Drive Watcher 9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe [2006-11-05 159744]
R2 SBSDWSCService;SBSD Security Center Service; C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter); C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2008-08-13 201968]
R2 wltrysvc;Dell Wireless WLAN Tray Service; C:\Windows\System32\WLTRYSVC.EXE [2006-11-27 24064]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2006-11-11 386560]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2008-01-15 504104]
R3 McSysmon;McAfee SystemGuards; C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe [2009-09-16 606736]
R3 RoxMediaDB9;RoxMediaDB9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2006-11-05 880640]
S2 gupdate;Google Update Service (gupdate); C:\Program Files\Google\Update\GoogleUpdate.exe [2009-11-18 135664]
S2 KService;KService; C:\Program Files\Kontiki\KService.exe [2007-04-23 3068352]
S3 DSBrokerService;DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [2007-03-19 70656]
S3 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-06-10 182768]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 McODS;McAfee Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe [2009-09-16 365072]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 stllssvr;stllssvr; C:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2006-09-14 73728]
S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\MSN Messenger\usnsvc.exe [2007-01-19 97136]

-----------------EOF-----------------

and the system look log:

SystemLook v1.0 by jpshortstuff (11.01.10)
Log created at 12:11 on 23/03/2010 by Joe (Administrator - Elevation successful)

========== dir ==========

C:\MDT - Parameters: "(none)"

---Files---
path.ini --a--- 79 bytes [12:48 02/10/2007] [12:05 23/03/2010]

---Folders---
MediaDirect d----- [12:48 02/10/2007]

-=End Of File=-

Hi joe.

what was i "moving" with OTM? was I just clearing the temporary files

Click to expand...

It was cleaning temp files and a malware related reg key

laptop still performing ok, it froze for a few minutes while OTM was running

Click to expand...

Yes that is normal while running OTM.
Ok lets remove punkbuster for you do a few up updates then i would like you to run an online scan.



Uninstall PunkBuster
Please download PBSVC Setup Program. Save it to your desktop.

1. Right click on pbsvc.exe And select " Run as administrator " to start it... then click Uninstall.
   Once that's finished...
2. Click on Start > All programs > Accessories > Run. and copy and paste the following into the open text box:
   
   Code:

   cmd /c for %i in (A B K) do sc delete PnkBstr%i

3. Click OK. A black box will flash very briefly, this is normal.
4. Double click My Computer on your desktop and browse to C:\windows\system32\drivers
5. Locate the file: PnkBstrK.sys... if found delete it.

Now please reboot your system.

Let me know if you performed these steps successfully.


Next.

Post a New HJT Log

• Start HijackThis.
• If you are on the "scan & fix stuff" page... Press the "Main Menu"...button.
• From the Main Menu... Press the "Do System Scan and Save a Log File"...button.
• When completed...Notepad will open with the new "hijackthis.log" file contents.
• Copy/paste the entire (hijackthis.log) file contents in your next reply.

Next.

Uninstall programs

• Click on Start.
• All programs.
• Accessories.
• Run.
• In the open text box copy/paste appwiz.cpl Then click Ok.
• Uninstall the following

Adobe Reader 8.1.2
Java(TM) SE Runtime Environment 6

Click to expand...

Next.

Java SE Runtime Environment (JRE).

Please download from HERE

• Find Java SE Runtime Environment (JRE) 6 Update 18.
• Click the Download JRE button to the right.
• Choose the correct Platform and Multi-language. Next, check the box that says I agree to the Java SE Runtime Environment 6 License Agreement.
• Click the Continue button.
• Click on the filename under Windows Offline Installation and save it to your desktop.
• Close all active windows.
• Install the program.

Next.

Update Adobe Reader

• You should Download and Install the newest version of Adobe Reader for reading pdf files, due to the vulnerabilities in earlier versions.
• All versions numbered lower than 9.3.1 are vulnerable.
• Go Here to download the installer for Adobe Reader and save AdbeRdr931_en_US.exe to a convenient location.
• Double-click AdbeRdr931_en_US.exe and follow the prompts to install Adobe Reader 9.3.1

Next.

Please download ATF Cleaner to your desktop.

• Right-click ATF-Cleaner.exe And select " Run as administrator " to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


Next.

We need to disable McAfee Security Center and its components temporarily as it will interfere with the below scan.
Note: Please disconnect from the Internet when your security softwares are disabled or not active.

• Open McAfee Security Center.
• Click on Home on the left pane.
• Beside Computer & Files, click on the arrow button.
• Next, click on the arrow button beside Configure at the middle right (NOT the bottom one).
• You will come to a new page. Please check (click) Off for all the protections. Remember to scroll down.
• You will be prompted, select Never and just click OK.
• Note: Don't forget to re-enable it after the fix.

Here is an illustration to assist you:




Next.

ESET online scannner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

• Please go Here then click on:
  
  
  

  Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
  All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  Click to expand...

• Select the option YES, I accept the Terms of Use then click on:
  
• When prompted allow the Add-On/Active X to install.
• Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
• Now click on Advanced Settings and select the following:

• • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology
• Now click on:
  
• The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
• When completed the Online Scan will begin automatically.
• Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
• When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
• Now click on:
  
• Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
• Copy and paste that log as a reply to this topic.

Logs/Information to Post in your Next Reply

• HijackThis log.
• ESET log.
• Please give me an update on your computers performance.

ok, heres the hijack this log - for some reason the date it says at the top is about a month off...

before I do the online scan, I just wanted to check - I will have to be online with no mcaffee protection to do the scan? Should I turn teatimer back on first?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:09:57, on 23/03/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18385)
Boot mode: Normal

Running processes:
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Windows\System32\ico.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\Pmxmiced.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Dell Photo AIO Printer 926\memcard.exe
C:\Windows\sttray.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
c:\Users\Joe\Downloads\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Joe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=1071002
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=1071002
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "c:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKLM\..\Run: [PMX Daemon] ICO.EXE
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell PC Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CTCheck] C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe"
O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15108/CTPID.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcx_device - - C:\Windows\system32\dlcxcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 13278 bytes

Hi joe.

I will have to be online with no mcaffee protection to do the scan? Should I turn teatimer back on first?

Click to expand...

No please leave teatimer disabled until i give you the all clear.
You will be ok to run the scan with mcafee disabled, just remember to re-enable it after the scan.
Please post the ESET log when ready

ok heres the ESET log

looks like it found virtumonde. I had that little sod about 2 years ago and thought i'd seen the back of it - took ages to get rid of it!!! disconnecting laptop from the network now - will check back from a different machine

thanks again!

joe

log:

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=255a1647009d9245981e9ea16af37b47
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-03-24 05:46:45
# local_time=2010-03-24 05:46:45 (+0000, GMT Standard Time)
# country="United Kingdom"
# lang=1033
# osver=6.0.6001 NT Service Pack 1
# compatibility_mode=512 16777215 100 0 52885385 52885385 0 0
# compatibility_mode=5121 16776893 100 96 2932510 22391159 0 0
# compatibility_mode=5892 16776574 100 95 4753709 106975563 0 0
# compatibility_mode=8192 67108863 100 0 3753 3753 0 0
# scanned=159392
# found=1
# cleaned=0
# scan_time=9969
C:\Deckard\System Scanner\20080723165941\backup\Users\Joe\AppData\Local\Temp\llombtep.ini Win32/Adware.Virtumonde.NEO application 00000000000000000000000000000000 I

Hi joe.
Dont panic :
You can keep your laptop connected to the network.
what the ESET scan found is Deckard's System Scanner (DSS) which Shaba had you download while helping you.
How is your PC preforming?

Go to C: > Deckard << Delete this folder

Next.

Fix HijackThis entries

Run HijackThis

If using Vista, you must right click (hijackthis.exe) and choose "Run As Administrator".

• If you are on the Main Menu page... Click "Do a system scan only"
• If you are on the "scan & fix stuff" page... Press the Scan...button.
• When the scan finishes...Place a check mark next to the following entries (if they are still present)
• Note: Only check those items listed below.
  

  O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
  O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe

  Click to expand...

• After checking these items... CLOSE ALL open windows except HijackThis.
• Click the Fix Checked ...button...to remove the entries you checked.
• Choose YES...when prompted to fix the selected items.
• Once it has fixed them, close HijackThis and reboot your computer normally.

Next.

Post a New HJT Log

• Start HijackThis.
• If you are on the "scan & fix stuff" page... Press the "Main Menu"...button.
• From the Main Menu... Press the "Do System Scan and Save a Log File"...button.
• When completed...Notepad will open with the new "hijackthis.log" file contents.
• Copy/paste the entire (hijackthis.log) file contents in your next reply.

Logs/Information to Post in your Next Reply

• HijackThis log.
• Please give me an update on your computers performance.

lol, phew :laugh: I thought I would have recognised it if that thing was back!

as before, still no noticeable symptoms really. The network/internet problem still persists, and the connection seems to be getting more temperamental but again I'm putting this down to a hardware problem.

The punkbuster entries didnt appear in hijack this, so here's the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:59:16, on 24/03/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18385)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\ico.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe
C:\Program Files\Dell Photo AIO Printer 926\memcard.exe
C:\Windows\System32\Pmxmiced.exe
C:\Windows\sttray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=1071002
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=1071002
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PMX Daemon] ICO.EXE
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell PC Fax\fm3032.exe" /s
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [CTCheck] C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [dlcxmon.exe] "C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 926\memcard.exe"
O4 - HKLM\..\Run: [DLCXCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15108/CTPID.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlcx_device - - C:\Windows\system32\dlcxcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12918 bytes

Hi joe.
The good news is i can see no evidence of a keylogger on your system.
As to how someone gained access to login details of the sites you visit i can't tell.
If passwords are not strong they can be guessed if say they are birthdays or such.
I would advise you to change all your details at the sites you use and change such things as your security questions.

your latest set of logs appear to be clean!
This is my general post for when your logs show no more signs of malware.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:


Clean up with OTM

• Double-click OTM.exe to start the program, This tool will remove all the tools we used to clean your pc.
• Close all other programs apart from OTMoveIt3 as this step will require a reboot
• On the OTM main screen, press the CleanUp! button
• Say Yes to the prompt and then allow the program to reboot your computer.

You can now delete any tools we used if they remain on your Desktop.



Create a new, clean System Restore point

• Create a new, clean System Restore point which you can use in case of future system problems:
• Press Start >> All Programs >> Accessories >>System Tools >> System Restore
• Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
• Now remove old, infected System Restore points:
• Next click Start >> Run and type cleanmgr in the box and press OK
• Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
• Select the More Options tab, under System Restore press Clean up... and say Yes to the prompt
• Press OK and Yes to confirm

Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.


Now we needed to deal with security vulnerabilities

Install internet explorer 8

You can find information and install IE 8 from Here



Here are some free programs I recommend that could help you improve your computer's security.


Install SiteAdvisor
SiteAdvisor is a toolbar for Microsoft Internet Explorer and Mozilla Firefox which alerts you if you're about to enter a potentially dangerous website.
You can find more information and download it from Here

Install WinPatrol
As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
For more information, please visit HERE

MVPS Hosts

Install MVPS Hosts File From Here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
You can Find the Tutorial HERE

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer
You can do that HERE

Read some information HERE On how to prevent Malware

Is your pc running slow?
Read What to do if your Computer is running slowly

I would be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Safe surfing!

only one question -

how did otm know which files to "clean up"? will it have un-done the updates of java and adobe we did too?

and thanks for all your time!resent:

Hi joe.

thanks for all your time

Click to expand...

You are most welcome.
No the OTM cleanup only deletes the tools we used and the logs they created from your PC.
It wouldn't have undid the updates to java or adobe
Any other questions before i have this topic closed?