Immunization incomplete?

A

Arctucas

New member
Using Win XP Pro 64; Immunization of all items except for Internet Explorer 64 \SOFTWARE (Secure Domains).

I have also tried in SAFE MODE, but get the same result. I am the Adminstrator.
 
Hello,

Which browser and browser version do you use exactly?
Which items are not immunized exactly?
Did you close the browser while immunizing?
Did you try to undo the immunization and then immunize again?
Have you also used the "Check again" function from the menu bar above?
If that does not help please also try to click a second time on the immunization tab.
Sometimes all items get immunized by the second run.
Do you have other user accounts on your pc?
Do you have other security programs installed that might block the immunization?

Also have a look at this link in our forum.

Best regards
Sandra
Team Spybot
 
spybotsandra said:
Hello,

Which browser and browser version do you use exactly?
Click to expand...
IE 8 version 8.0.6001.18702
spybotsandra said:
Which items are not immunized exactly?
Click to expand...
See screenshot
spybotsandra said:
Did you close the browser while immunizing?
Click to expand...
Yes.
spybotsandra said:
Did you try to undo the immunization and then immunize again?
Click to expand...
I tried it six times: In normal mode twice with KIS 2010 running, in normal mode twice with KIS 2010 disabled, twice in Safe Mode.
spybotsandra said:
Have you also used the "Check again" function from the menu bar above?
Click to expand...
Yes.
spybotsandra said:
If that does not help please also try to click a second time on the immunization tab.
Sometimes all items get immunized by the second run.
Click to expand...
Obviously not.
spybotsandra said:
Do you have other user accounts on your pc?
Click to expand...
Yes, as you can see in the screenshot above.
spybotsandra said:
Do you have other security programs installed that might block the immunization?
Click to expand...
KIS 2010. As stated, I tried it with and without, but it has always worked in the past with it enabled.
spybotsandra said:
Also have a look at this link in our forum.
Click to expand...
I am not seeing much that applies.

Best regards
Sandra
Team Spybot[/QUOTE]

If you need any more information, please ask.
 
Last edited:
Hello,

Please open regedit with admin rights (Start>type 'regedit' in search bar>right-click and select 'Run as administrator')

open:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
or on a x86/32bit system:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
and delete the folder 'Domains'.

If this refuses to delete, right-click and select 'Permissions...', select your username from the list (or find it by clicking Add...>Advanced...>Find Now and then select your username and click OK). Then tick the Allow boxes, click OK and delete.

You can now open Spybot and select Immunize, and once it has scanned, select Immunize at the top.

Best regards
Sandra
Team Spybot
 
@spybotsandra,

I did as you suggested.

Screenshot of 'check again'.

Screenshot after 'Immunize'.

I have also noticed that "Unloading user registry hives might take a while..." appears in the title bar, during which time (until Spybot S&D closes completely) the system becomes unresponsive. I never noticed these symptoms until I did the Updates yesterday April 28, 2010.
 
Hello,

How many users has your system?
The unloading is done by Windows, all we do is tell Windows to unload the registry hives we've previously loaded.
Or do you maybe have multiple Windows installations?

This thread in our forum should also help.

Best regards
Sandra
Team Spybot
 
spybotsandra said:
Hello,

How many users has your system?
Click to expand...
Two, one administrator account and one limited user account. Well, there is another Administrator account, which is inaccessible except from Safe Mode.

spybotsandra said:
The unloading is done by Windows, all we do is tell Windows to unload the registry hives we've previously loaded.
Or do you maybe have multiple Windows installations?
Click to expand...
This is a dual boot (win XP Pro 64 installed on a two disk RAID 0 array/Win 7 ultimate 64 installed on a four disk RAID 0+1 array) system.

spybotsandra said:
This thread in our forum should also help.
Click to expand...
Actually, I have no issue with Spybot starting or running, as the user in that post describes, and it only takes about a minute or two for Spybot to close, I was merely curious about the 'Unloading user registry hives...', which I do not recall seeing before.

Anyway, if we may return to the original issue I posted; the Immunization remains incomplete, and I am wondering if there is a solution?

Thank you for your continued patience.

P.S.

I presume this forum disallows users from editing their previously posted content, instead only allowing editing of the current post?


spybotsandra said:
Best regards
Sandra
Team Spybot
Click to expand...
 
Last edited:
UPDATE:

All is not as well as I had thought; although I have somehow managed to get the immunization to take in XP 64, now I have an issue with 13,598 non-immunized entries under Internet Explorer (32 bit) \SOFTWARE (Domains) in Windows 7 64.

I also see several recent posts with users experiencing various immunization issues.

SpyBot S&D has been, and continues to be (despite recent developments), one of my favorite "go-to" applications. I hope Version 2 is able to resolve these problems.
 
OK, this is beginning to become quite irritating.

For whatever reason, in Windows XP Professional 64-bit, the 5059 entries under Internet Explorer (64 bit) \SOFTWARE (Secure domains) are once again not immunized.
 
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