The following instructions have been created to help you to get rid of "Win32.Muollo" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site.
Threat Details:
Categories:
Autorun:
Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
There are more files or system entries belonging to this product that <$SPYBOTSD> can remove, but that cannot be easily described in text. Please use <$SPYBOTSD> to make sure <$PRODUCTNAME> gets completely removed.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site.
Threat Details:
Categories:
- keylogger
- trojan
- passwordstealer
Win32.Muollo captures user keystrokes and tries to steal confidential user information, like passwords for e-mail and online services. It copies an executable file to the application directory and creates an autorun entry for it. Once run it establishes a connection to a remote server to download configuration files. The credential data is crypted and saved to a text file within a randomly named subfolder of the application directory.
Removal Instructions:Autorun:
Please use Spybot-S&D, RunAlyzer or msconfig.exe to remove the following autorun entries.
- Entries named "{33E83F98-A1DE-F876-27B5-1368A9010A92}" and pointing to "?<$APPDATA>\*\*.exe?".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
- A file with an unknown location named "tmp".
- The file at "<$APPDATA>\<$REGMATCH1>\<$REGMATCH2>.<$REGMATCH3>".
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
- Please read these instructions before requesting assistance,
- Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.
There are more files or system entries belonging to this product that <$SPYBOTSD> can remove, but that cannot be easily described in text. Please use <$SPYBOTSD> to make sure <$PRODUCTNAME> gets completely removed.