Hi i believe i have multiple problems and have no idea where to begin.
I am unsure how or where became infected. My security centre no longer works, and am bombarded with Anti-Virus Messages.
Any assistance would be welcome.
I will be upgrading my software to Microsoft 2007 shortly but would like a clean computer before then, i am unable to reload all the windows platforms as all my software is packaged away somewhere in boxes as i am on a laptop and not in my normal residence.
Here is my HJT log.
Logfile of HijackThis v1.99.1
Scan saved at 00:27:54, on 2006-11-30
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\Delade filer\Symantec Shared\ccSvcHst.exe
C:\Program\Delade filer\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program\Synaptics\SynTP\SynTPLpr.exe
C:\Program\Synaptics\SynTP\SynTPEnh.exe
C:\Program\Delade filer\Real\Update_OB\realsched.exe
C:\Program\QuickTime\qttask.exe
C:\Program\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program\Delade filer\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\X-Micro Technology Corporation\X-Micro WLAN 11g USB adapter\XMicroWlan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program\Delade filer\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ishost.exe
C:\WINDOWS\system32\ismini.exe
C:\Program Files\Webroot\Washer\Formdata.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Webroot\Washer\Formdata.exe
C:\Program Files\Webroot\Washer\Formdata.exe
C:\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.spray.se/sok/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comhem.se/portal/comhem/ettan
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=56626&homepage=http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\sv\msntb.dll
O3 - Toolbar: Visa Norton-verktygsfältet - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program\Delade filer\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: &VSAdd-in - {74DD705D-6834-439C-A735-A6DBE2677452} - C:\Program\VSAdd-in\VSAdd-in.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program\Delade filer\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPLpr] C:\Program\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program\Delade filer\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [CTDrive] rundll32.exe C:\WINDOWS\system32\drvfeb.dll,startup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: X-Micro WLAN 11g USB Utility.lnk = C:\Program\X-Micro Technology Corporation\X-Micro WLAN 11g USB adapter\XMicroWlan.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program\ieSpell\wikipedia.HTM
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.spray.se/
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resource/download/scanner/wlscbase8460.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9C196458-4145-46AF-8A77-1506878DFECA} (FirstClass® Control) - http://www.zonline.se/ClientDownloads/fcplugin.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O18 - Protocol: fcp - {B3133379-8789-4D3C-9593-C205D7297501} - C:\WINDOWS\Downloaded Program Files\fcplugin.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Automatisk LiveUpdate-schemaläggare - Symantec Corporation - C:\Program\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program\Delade filer\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program\Delade filer\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program\Delade filer\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\VAScanner\comHost.exe
O23 - Service: hpdj - Unknown owner - C:\DOCUME~1\GAREN~1\LOKALA~1\Temp\hpdj.exe (file missing)
O23 - Service: Symantec IS Verifiering av lösenord (ISPwdSvc) - Symantec Corporation - C:\Program\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\AppCore\AppSvc32.exe
I am unsure how or where became infected. My security centre no longer works, and am bombarded with Anti-Virus Messages.
Any assistance would be welcome.
I will be upgrading my software to Microsoft 2007 shortly but would like a clean computer before then, i am unable to reload all the windows platforms as all my software is packaged away somewhere in boxes as i am on a laptop and not in my normal residence.
Here is my HJT log.
Logfile of HijackThis v1.99.1
Scan saved at 00:27:54, on 2006-11-30
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\Delade filer\Symantec Shared\ccSvcHst.exe
C:\Program\Delade filer\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program\Synaptics\SynTP\SynTPLpr.exe
C:\Program\Synaptics\SynTP\SynTPEnh.exe
C:\Program\Delade filer\Real\Update_OB\realsched.exe
C:\Program\QuickTime\qttask.exe
C:\Program\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program\Delade filer\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\X-Micro Technology Corporation\X-Micro WLAN 11g USB adapter\XMicroWlan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program\Delade filer\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ishost.exe
C:\WINDOWS\system32\ismini.exe
C:\Program Files\Webroot\Washer\Formdata.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Webroot\Washer\Formdata.exe
C:\Program Files\Webroot\Washer\Formdata.exe
C:\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.spray.se/sok/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comhem.se/portal/comhem/ettan
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=56626&homepage=http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\sv\msntb.dll
O3 - Toolbar: Visa Norton-verktygsfältet - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program\Delade filer\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: &VSAdd-in - {74DD705D-6834-439C-A735-A6DBE2677452} - C:\Program\VSAdd-in\VSAdd-in.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program\Delade filer\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPLpr] C:\Program\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program\Delade filer\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program\Delade filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [CTDrive] rundll32.exe C:\WINDOWS\system32\drvfeb.dll,startup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: X-Micro WLAN 11g USB Utility.lnk = C:\Program\X-Micro Technology Corporation\X-Micro WLAN 11g USB adapter\XMicroWlan.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program\ieSpell\wikipedia.HTM
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.spray.se/
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.safety.live.com/resource/download/scanner/wlscbase8460.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9C196458-4145-46AF-8A77-1506878DFECA} (FirstClass® Control) - http://www.zonline.se/ClientDownloads/fcplugin.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O18 - Protocol: fcp - {B3133379-8789-4D3C-9593-C205D7297501} - C:\WINDOWS\Downloaded Program Files\fcplugin.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Automatisk LiveUpdate-schemaläggare - Symantec Corporation - C:\Program\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program\Delade filer\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program\Delade filer\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program\Delade filer\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\VAScanner\comHost.exe
O23 - Service: hpdj - Unknown owner - C:\DOCUME~1\GAREN~1\LOKALA~1\Temp\hpdj.exe (file missing)
O23 - Service: Symantec IS Verifiering av lösenord (ISPwdSvc) - Symantec Corporation - C:\Program\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program\Delade filer\Symantec Shared\AppCore\AppSvc32.exe