I've recently been sent a free upgrade from TrendMicro for Internet Security 2007 from PC-Cillain 2006. I've got several issues I've found with it. According to a poster on Wilders Security Forums, he had contact Trend Micro about these issues, which include high memory and CPU usage and problems with their spyware applications, and their tech support told him to uninstall TrendMicro, delete it's program folder, then undo immunizations for Spybot and uninstall Spybot before reinstalling Trend Micro IS2007. Evidently this resolved his issues. Are there any known conflicts between these two products? I never had any issues with their 2006 software.
TrendMicro Internet Security 2007 conflict.
- Thread starter GideonD
- Start date
There's absolutely no reason to uninstall Spybot-S&D; if some parts would conflict, just those parts could be disabled.
Will refrain from any more words right now, since this topic is just bad for my stomach
Will refrain from any more words right now, since this topic is just bad for my stomach
The issue apparently is with the immunization feature, I've been having fun and games with this for a few days now.
TM's real time spyware scanner detects all the immunization entries as infections, as well as spybots host list, as well as their 'on-demand' scanner.
The support guy said I could re-install spybot after I had installed TM. Just about to see how that goes...
TM's real time spyware scanner detects all the immunization entries as infections, as well as spybots host list, as well as their 'on-demand' scanner.
The support guy said I could re-install spybot after I had installed TM. Just about to see how that goes...
Interesting, that's kind of a massive false positive by TM then! I remember a few years ago that happened by MS AntiSpyware (?) as well... they just detect the presence of the entry then, not whether it's declared as "allowed" or "denied" then. I though we would've passed those superficial times already 
:
:Installing spybot again after installing TM seems to resolved the issues, but I agree, it is just a massive continual false +'ve. After checking the spyware scan log in TM i can see why it had consumed all the cpu, It had 'detected' all the immunizations (i also had spyware blaster) and hosts entries as spyware over and over again.
Much happier now that spybots back on my pc
Much happier now that spybots back on my pc
This situation is MUCH worse than the Microsoft AntiSpyware issue. In that case MSAS only detected entries such as www.badsite.tld when they were in the process of being added to the registry by spybot, since it didn't recognize that the entry wasn't yet complete with the associated value. This has been fixed in Windows Defender, which now simply detects changes to the hosts file and displays the complete list as a notification.
Actually, Microsoft never intended these lists to be automated in this way, but then again, they never intended for malware writers to abuse them either. Microsoft and Spybot appear to have a fairly good relationship at this point, which is why I continue to support both.
An application that isn't aware of these types of uses and detects such entries during a static scan isn't very aware of the current realities. I don't think I'd trust such an application to detect anything really iimportant until they get the basics taken care of. Is this product a beta version?
Bitman
Actually, Microsoft never intended these lists to be automated in this way, but then again, they never intended for malware writers to abuse them either. Microsoft and Spybot appear to have a fairly good relationship at this point, which is why I continue to support both.
An application that isn't aware of these types of uses and detects such entries during a static scan isn't very aware of the current realities. I don't think I'd trust such an application to detect anything really iimportant until they get the basics taken care of. Is this product a beta version?
Bitman
Here is my experience. Around December 2nd the “System” process started constantly using 95% of my CPU and accessing my harddrive. I ended up isolating the problem to PC-cllin 2006. I had been running PC-cllin Internet Security 2006 for over a year with no problems. I’m not sure if this problem was triggered by an update to PC-cillin or by me upgrading to IE 7. All the harddrive access turned out to be PC-cillin writing multiple GBs of temp files for seemingly no reason. I updated to the 2007 version but that didn't fix the problem.
Trend Micro put a KB article up http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1033903&id=EN-1033903 that states that Spybot's immunization causes the PC-cllin Internet Security 2007 Scan engine to use lots of CPU power. Removing the immunizations helped lower the CPU usage in my case but I also had to uninstall IE 7 in order to bring the CPU usage all the way back to normal.
I also uninstalled SpywareBlaster since its only purpose is an immunization feature similar to the one in Spybot.
Has anyone else had a similar problem? Do you think PC-cillin 2007 provides enough protection without also running other programs such as Spybot and Windows Defender (which is also incompatible with the 2007 version http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1032885&id=EN-1032885 ) ?
I agree with bitman, the 2007 release still seems to be in the beta stage.
Trend Micro put a KB article up http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1033903&id=EN-1033903 that states that Spybot's immunization causes the PC-cllin Internet Security 2007 Scan engine to use lots of CPU power. Removing the immunizations helped lower the CPU usage in my case but I also had to uninstall IE 7 in order to bring the CPU usage all the way back to normal.
I also uninstalled SpywareBlaster since its only purpose is an immunization feature similar to the one in Spybot.
Has anyone else had a similar problem? Do you think PC-cillin 2007 provides enough protection without also running other programs such as Spybot and Windows Defender (which is also incompatible with the 2007 version http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1032885&id=EN-1032885 ) ?
I agree with bitman, the 2007 release still seems to be in the beta stage.
rokbottom47
New member
I also had "upgraded" to IE7.0, followed by Trend Micro's Internet Security 2007. My computer ground to a crawl, and I also saw the resource-hogging TM programs tmproxy.exe and pcsnsrv.exe. I didn't like IE 7 anyway, so uninstalled it and went back to IE 6. This did not seem to make a difference in TM IS 2007. I finally uninstalled TM 2007 and went back to 2006. Everything works fine now. I got a response from TM with a link to the SpyBot S&D problem. I don't know if I'm willing to go through the whole process again, because I'm not sure that will solve all the issues with TM 2007. Seems like it wanted to update itself frequently, which was annoying.
If anyone has experience with TM 2007 after "correcting" the S&D issue, please let me know.
Thanks
If anyone has experience with TM 2007 after "correcting" the S&D issue, please let me know.
Thanks
jjjdavidson
New member
TIS now says it will uninstall Spybot for you
The latest version of Trend Internet Security gives a message at installation: Trend Micro PC-cillin Internet Security 2007 is incompatible with Spybot - Search & Destroy 1.4. As a result, you cannot run both on your computer. Click "Yes" to install Trend Micro PC-cillin Internet Security 2007 and uninstall Spybot - Search & Destroy 1.4, or click "No" to stop the installation.
Anybody who insists on removing other security software before installing theirs is putting their interests ahead of their users' security, and shouldn't be selling security software at all.
The latest version of Trend Internet Security gives a message at installation: Trend Micro PC-cillin Internet Security 2007 is incompatible with Spybot - Search & Destroy 1.4. As a result, you cannot run both on your computer. Click "Yes" to install Trend Micro PC-cillin Internet Security 2007 and uninstall Spybot - Search & Destroy 1.4, or click "No" to stop the installation.
Anybody who insists on removing other security software before installing theirs is putting their interests ahead of their users' security, and shouldn't be selling security software at all.
But, there is a subsequent dialog message - before it actually begins Spybot uninstall - which notes that you primarily need to concern yourself with specific changes made by Spybot, mentioning the immunization updates.
It also says that you probably don't need to actually uninstall - just back out those changes.
I realize this is a stopgap update to Trend Micro's installer routine as a way of minimizing known problems, but they need to become more graceful with recognizing Spybot immunization changes as a long-term fix, it would seem.
- wader
It also says that you probably don't need to actually uninstall - just back out those changes.
I realize this is a stopgap update to Trend Micro's installer routine as a way of minimizing known problems, but they need to become more graceful with recognizing Spybot immunization changes as a long-term fix, it would seem.
- wader
jonathanbean
New member
Trend Micro and Massive FPs for Hosts?
Would this conflict explain the following (I posted to another area by mistake):
I enabled the host file protection and when my Trend Micro scanned it searched nearly 3,000 hosts files and labeled 107 "suspects" and high privacy threat.
When I asked for more info. about each item, however, it said that not all hosts files are spyware. Gee, that's helpful.
Is this a usual false positive when enabling Spybot's 127.0.0.1 hosts option?
Why didn't it find all of the files "suspect?"
The 107 were all grouped under two items:
Adware_Memwatcher (94 items)
TSPYW_Small (13 items).
It won't let me copy the results to paste here.
Would this conflict explain the following (I posted to another area by mistake):
I enabled the host file protection and when my Trend Micro scanned it searched nearly 3,000 hosts files and labeled 107 "suspects" and high privacy threat.
When I asked for more info. about each item, however, it said that not all hosts files are spyware. Gee, that's helpful.
Is this a usual false positive when enabling Spybot's 127.0.0.1 hosts option?
Why didn't it find all of the files "suspect?"
The 107 were all grouped under two items:
Adware_Memwatcher (94 items)
TSPYW_Small (13 items).
It won't let me copy the results to paste here.
Hi all, so can anyone confirm that spybot and tmis07 will happily exist on the same machine, as long as I don't use immunization and spybot hosts?
TMIS07 now has an IDS thing, but rather than blocking the changes until the user gives permission, it lets the changes occur, then tells you that they have occured, and lets you change them back. I miss my spybot, and want it back!
TMIS07 now has an IDS thing, but rather than blocking the changes until the user gives permission, it lets the changes occur, then tells you that they have occured, and lets you change them back. I miss my spybot, and want it back!
Last edited:
jonathanbean
New member
Trend Micro and Spybot Hosts
Trend Micro was the ONLY anti-spyware program to detect those HOST files as spyware. When I removed the HOST files, Trend Micro found no spyware.
Two assumptions:
1. I doubt Spybot allows individuals to download its program full of spyware!
2. Given the negative findings of other programs (AVG, Spybot, Panda), I believe these were false positives. If you are really paranoid, you could simply remove the 100 HOST files and leave all the rest.
However, I had Trend Micro Anti-Spyware 3.5 for a year and it kept missing spyware so I junked it. I wouldn't rely on it.
Trend Micro was the ONLY anti-spyware program to detect those HOST files as spyware. When I removed the HOST files, Trend Micro found no spyware.
Two assumptions:
1. I doubt Spybot allows individuals to download its program full of spyware!
2. Given the negative findings of other programs (AVG, Spybot, Panda), I believe these were false positives. If you are really paranoid, you could simply remove the 100 HOST files and leave all the rest.
However, I had Trend Micro Anti-Spyware 3.5 for a year and it kept missing spyware so I junked it. I wouldn't rely on it.
have a similar problem
just new to the forum, I think after reading all of your posts I will leave TM 2006 installed instead of 2007. that seems to work fine. I will contact TM and let them know that it's not nice to be asked to uninstall another perfectly good product, so that they don't have to deal with the problem they obviously created with their new version. thanks for the input.
just new to the forum, I think after reading all of your posts I will leave TM 2006 installed instead of 2007. that seems to work fine. I will contact TM and let them know that it's not nice to be asked to uninstall another perfectly good product, so that they don't have to deal with the problem they obviously created with their new version. thanks for the input.
Stormy3000
New member
Trend and Spybot...
All Trend is doing is searching for key words and since Spybot list all the bad and evil sites out there in the hosts. file to put them to invaild address Trend thinks it is ADWARE_MEMWATCHER. Just ignore the message.
All Trend is doing is searching for key words and since Spybot list all the bad and evil sites out there in the hosts. file to put them to invaild address Trend thinks it is ADWARE_MEMWATCHER. Just ignore the message.
PC-cillin 2007 version 15.3 released to fix slow down and add Vista support
For those of you having slow down problems with Trend Micro PC-cillin 2007 version 15.3 was just released which adds Vista support and may help with speed issues.
You can see the KB article on slow down here http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1033903 and download the update here http://esupport.trendmicro.com/support/viewxml.do?ContentID=1034407
I'm not sure why Trend Micro doesn't have PC-cillin automatically update itself to this new version.
For those of you having slow down problems with Trend Micro PC-cillin 2007 version 15.3 was just released which adds Vista support and may help with speed issues.
You can see the KB article on slow down here http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1033903 and download the update here http://esupport.trendmicro.com/support/viewxml.do?ContentID=1034407
I'm not sure why Trend Micro doesn't have PC-cillin automatically update itself to this new version.
TrendMicro and Spybot issue
This is complicated, but I'm going to try and explain what has happened to me in two cases. I'm a computer pro (since 1987) and this was very hard to figure out:
I always use Spybot. For the last 2 years I have always used TrendMicro (I'm a reseller, and Symantec and McAffee have both disappointed me).
I upgraded to 'TrendMicro Client/Server/Messaging' for our company. I had no problems until (and I don't know which of these are pertinent):
1. I upgraded to Windows Media Player 11 which included .net 2.0 (why it had to be upgraded I don't know, I think Premiere required it or something)
2. and added Adobe Premiere Elements
Then I received a large (109 Mb) .avi file from someone. That day my drive light came on and would not go out. The computer churned into unbelievable slowness.
I tried several 'fixes' including replacing the drive and Ghost'ing the image back on the computer. Shortly after booting, the drive light would come on and would not go out.
To shorten a two-week process, I'll just give the ending: I uninstalled Spybot --no improvement. I put Spybot back on. I uninstalled Trend--no improvement.
Finally, I uninstalled Spybot, rebooted. I then uninstalled TrendMicro, rebooted.
After that, the drive is behaving normally and all is okay. I put Trend back on, and it still is working fine.
I want to put Spybot back on, but I am going to call Trend and post this in the forum before I do.
The summary is that Something is up with TrendMicro and Spybot, but what is it. . . ?
Part of my diagnosys included using Sysinternals procmon, and I do know that Teatimer and a Trend process (pcsomething...) were going nuts and that the page file was getting hammered and growing.
I hope this helps in some way, I promise anyone that Trend does NOT find spyware anywhere near as well as Spybot does. I wish they had never added that 'feature' to the virus scan. This trend of adding more and more 'features' to software is causing a lot of trouble.
This is complicated, but I'm going to try and explain what has happened to me in two cases. I'm a computer pro (since 1987) and this was very hard to figure out:
I always use Spybot. For the last 2 years I have always used TrendMicro (I'm a reseller, and Symantec and McAffee have both disappointed me).
I upgraded to 'TrendMicro Client/Server/Messaging' for our company. I had no problems until (and I don't know which of these are pertinent):
1. I upgraded to Windows Media Player 11 which included .net 2.0 (why it had to be upgraded I don't know, I think Premiere required it or something)
2. and added Adobe Premiere Elements
Then I received a large (109 Mb) .avi file from someone. That day my drive light came on and would not go out. The computer churned into unbelievable slowness.
I tried several 'fixes' including replacing the drive and Ghost'ing the image back on the computer. Shortly after booting, the drive light would come on and would not go out.
To shorten a two-week process, I'll just give the ending: I uninstalled Spybot --no improvement. I put Spybot back on. I uninstalled Trend--no improvement.
Finally, I uninstalled Spybot, rebooted. I then uninstalled TrendMicro, rebooted.
After that, the drive is behaving normally and all is okay. I put Trend back on, and it still is working fine.
I want to put Spybot back on, but I am going to call Trend and post this in the forum before I do.
The summary is that Something is up with TrendMicro and Spybot, but what is it. . . ?
Part of my diagnosys included using Sysinternals procmon, and I do know that Teatimer and a Trend process (pcsomething...) were going nuts and that the page file was getting hammered and growing.
I hope this helps in some way, I promise anyone that Trend does NOT find spyware anywhere near as well as Spybot does. I wish they had never added that 'feature' to the virus scan. This trend of adding more and more 'features' to software is causing a lot of trouble.