View Full Version : Help! Ive been hijacked by something nasty...
Hi there If you have any suggestions, please help me. I'm in some serious trouble and have no idea what to do next. My problem is as follows...
I'm running a pc which can boot into either XP or WIN2000. The problem is occuring on both OS. I'm on a broadband 512 connection. For about 2 weeks, my internet keeps cutting in and out and I can only open pages every 10-15 refreshes.
I'm almost certain my bandwidth is being stolen by a virus deep in my computer. After speaking to my ISP tech support 3 times, they confirmed it because an unusually high download was being made even when I had no applications/browsers open. Which leads me to my next step.
I ran my VET (etrust) antivirus and it found 7 virus'. All of which it deleted. I then ran Ad-aware, which found and removed a couple of spyware infections. I then ran Spybot, which found a few infections, all of which it could fix apart from 2 labelled as 'Smitfraud-C'. To remove these, I had to run hijackthis in safemode, replace the dlls, reboot and then fix using Spybot.
Problem still not solved.
I decided to run Zonealarm to see what exactly was happening. It showed that a whole lotta dll stuff was gaining access to the net. Even one called something like 'run dll as exe' Most disturbingly, recsl.exe and SERVICES.exe kept trying to gain access. I found something similar in a forum here suggesting to use the SDfix tool to sort it out. I followed step and it fixed recsl.
Only problem now is, I cant access the net at all now, SERVICES.exe is still trying to gain access and whenever I shutdown zonealarm, my antivirus will detect a different infection in C://WINNT/System32/
Please help me out here. I have no idea whats going on.
The following is the latest hijackthis log:
Logfile of HijackThis v1.99.1
Scan saved at 1:15:32 PM, on 13/01/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP4 (5.00.2920.0000)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\CA\eTrust Vet Antivirus\ISafe.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\runservice.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\CA\eTrust Vet Antivirus\VetMsg.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\Mixer.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\CA\eTrust Vet Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Vet Antivirus\CAVRID.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINNT\system32\internat.exe
C:\Program Files\WordWeb\wweb32.exe
C:\WINNT\system32\rundll32.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [winupdates] C:\Program Files\winupdates\winupdates.exe /auto
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Vet Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Vet Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Startup: WordWeb Pro.lnk = C:\Program Files\WordWeb\wweb32.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Vet Antivirus\ISafe.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINNT\runservice.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Vet Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
Hi EmmaK and welcome to the Forums :)
Sorry for the delay...
You got some infections there.
Create a new folder for HijackThis and move HijackThis.exe into it.
1. Download this file - combofix.exe (http://download.bleepingcomputer.com/sUBs/combofix.exe)
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply along with a fresh HijackThis log.
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
Thanks for the advice. I've done what you suggested. I can't understand how everytime I connect to the net, my bandwidth is used by something hidden to download a whole bunch of virus'.
Just now, I've found 3 strange exe files in C:/ raxkkvo.exe, eimh.exe and aklrkeh.exe. Could these be infections? If so, how do i fix these?
The following is the log combofix produced:
"Administrator" - Fri 19/01/2007 21:46:12 Service Pack 4
ComboFix 07-01-18 - Running from: "C:\combf"
(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
C:\secure32.html
((((((((((((((((((((((((((((((( Files Created from 2006-12-19 to 2007-01-19 ))))))))))))))))))))))))))))))))))
2007-01-19 21:45 <DIR> d-------- C:\combf
2007-01-19 12:22 <DIR> d-------- C:\bintheredunthat
2007-01-19 12:20 <DIR> d-------- C:\bfu
2007-01-19 11:48 0 --a------ C:\eimh.exe
2007-01-19 11:47 2,969 --a------ C:\raxkkvo.exe
2007-01-19 11:46 74,240 --a------ C:\aklrkeh.exe
2007-01-13 01:54 719,086 --a------ C:\SDFix.exe
2007-01-13 01:54 <DIR> d-------- C:\SDFix
2007-01-12 23:39 <DIR> d-a------ C:\WINNT\system32\ZoneLabs
2007-01-12 23:36 <DIR> d-a------ C:\WINNT\Internet Logs
2007-01-12 22:47 <DIR> d-------- C:\Newhjt
2007-01-12 21:47 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\Application Data\Spybot - Search & Destroy
2007-01-11 14:56 <DIR> d-------- C:\realtek
2007-01-09 12:30 <DIR> d-------- C:\ERDNT
2007-01-07 23:26 <DIR> d-------- C:\Program Files\D-Link
2007-01-05 12:37 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\Application Data\CA
2006-12-28 20:28 <DIR> d-------- C:\Program Files\Mozilla Thunderbird
2006-12-28 20:28 <DIR> d-------- C:\DOCUME~1\ADMINI~1\Application Data\Thunderbird
(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))
2007-01-19 14:55 -------- d-------- C:\Program Files\mozilla firefox
2007-01-19 11:55 1521 --ahs---- C:\WINNT\system32\mmf.sys
2007-01-13 00:19 -------- d-------- C:\DOCUME~1\ADMINI~1\Application Data\azureus
2007-01-07 23:26 -------- d--h----- C:\Program Files\installshield installation information
2007-01-04 18:11 -------- d-------- C:\DOCUME~1\ADMINI~1\Application Data\adobe
2007-01-04 17:58 1080 --a------ C:\WINNT\autolnch.reg
2006-12-28 20:29 -------- d-------- C:\DOCUME~1\ADMINI~1\Application Data\mozilla
2006-12-01 23:17 -------- d-------- C:\Program Files\genarts
2006-11-20 19:19 -------- d-------- C:\DOCUME~1\ADMINI~1\Application Data\apple computer
2006-11-20 19:16 -------- d-------- C:\Program Files\quicktime
2006-11-20 18:52 -------- d-------- C:\Program Files\java
2006-11-04 17:34 3350 --ahs---- C:\WINNT\system32\kgygaavl.sys
(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"internat.exe"="internat.exe"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"Synchronization Manager"="mobsync.exe /logon"
"NvCplDaemon"="RUNDLL32.EXE C:\\WINNT\\System32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"NvMediaCenter"="RUNDLL32.EXE C:\\WINNT\\System32\\NvMcTray.dll,NvTaskbarInit"
"C-Media Mixer"="Mixer.exe /startup"
"NeroFilterCheck"="C:\\WINNT\\system32\\NeroCheck.exe"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_09\\bin\\jusched.exe\""
"CaAvTray"="\"C:\\Program Files\\CA\\eTrust Vet Antivirus\\CAVTray.exe\""
"CAVRID"="\"C:\\Program Files\\CA\\eTrust Vet Antivirus\\CAVRID.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"Zone Labs Client"="\"C:\\Program Files\\Zone Labs\\ZoneAlarm\\zlclient.exe\""
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"
[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"^SetupICWDesktop"="C:\\Program Files\\Internet Explorer\\Connection Wizard\\icwconn1.exe /desktop"
[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"internat.exe"="internat.exe"
"MS System Call Function"="z.exe"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"
[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
rpcss REG_MULTI_SZ RpcSs\0\0
wugroup REG_MULTI_SZ wuauserv\0\0
BITSgroup REG_MULTI_SZ BITS\0\0
Completion time: Fri 2007-01-19 21:49:11
And the latest hijackthis log...
Logfile of HijackThis v1.99.1
Scan saved at 10:06:04 PM, on 19/01/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP4 (5.00.2920.0000)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\CA\eTrust Vet Antivirus\ISafe.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\runservice.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\CA\eTrust Vet Antivirus\VetMsg.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\Mixer.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\CA\eTrust Vet Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Vet Antivirus\CAVRID.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINNT\system32\internat.exe
C:\WINNT\system32\rundll32.exe
C:\Newhjt\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Vet Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Vet Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Startup: WordWeb Pro.lnk = C:\Program Files\WordWeb\wweb32.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Vet Antivirus\ISafe.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINNT\runservice.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Vet Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
Hi again, we'll continue :)
Yes those files are malicious....
You should print these instructions or save these to a text file. Follow these instructions carefully.
Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
Install AVG Anti-Spyware by double clicking the installer.
Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
On the main screen under Your Computer's security.
Click on Change state next to Resident shield. It should now change to inactive.
Click on Change state next to Automatic updates. It should now change to inactive.
Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
Wait until you see the Update succesfull message.
Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates (http://www.ewido.net/en/download/updates/).
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
Download ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1) by Atribune to your desktop.
Do NOT run yet.
Make your hidden files visible:
Go to My Computer
Select the Tools menu and click Folder Options
Click the View tab.
Checkmark the "Display the contents of system folders"
Under the Hidden files and folders select "Show hidden files and folders"
Uncheck "Hide protected operating system files"
Click Apply and then the OK and close My Computer.
==================
Backup your registry:
Start
Run
Type the following to the box and hit Ok: regedit
A window opens, click on File
Choose Export form the menu
Change the save location to C:\
Give the filename, RegBackUp
Make sure that the filetype is set to Registryfiles (*.reg)
Click on Save and Close the window
Open Notepad (NOT WORDPAD!) and copy the following lines from the quote box below into a new document, leaving a blank line at the end. (don't forget to copy and paste the word REGEDIT4) :
REGEDIT4
[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"MS System Call Function"=-
Make sure there are NO blank lines before REGEDIT4
Make sure there IS one blank line at the end of the file.
Save the document to your desktop as Fix.reg and filetype: All Files
Go to your desktop and double click on the file to run Fix.reg and when it asks you if you want to merge the contents to the registry, click yes/ok.
Restart your computer to the safe mode:
Restart your computer
Start tapping the F8 key when the computer restarts.
When the start menu opens, choose Safe mode
Press Enter. The computer then begins to start in Safe mode.
Go to the My Computer and delete the following files (if present):
C:\eimh.exe
C:\raxkkvo.exe
C:\aklrkeh.exe
Use the Windows search Start
Search
All files and folders
More advanced options Checkmark these options: "Search system folders"
"Search hidden files and folders"
"Search subfolders"
Search for this and delete if found: z.exe
Run ATF Cleaner Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
Click on Scanner on the toolbar.
Click on the Settings tab.
Under How to act?
Click on Recommended Action and choose Quarantine from the popup menu.
Under How to scan?
All checkboxes should be ticked.
Under Possibly unwanted software:
All checkboxes should be ticked.
Under Reports:
Select Automatically generate report after every scan and uncheck Only if threats were found.
Under What to scan?
Select Scan every file.
Click on the Scan tab.
Click on Complete System Scan to start the scan process.
Let the program scan the machine.
When the scan has finished, follow the instructions below.
IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
At the bottom of the window click on the Apply all Actions button. (3)
http://img509.imageshack.us/img509/4851/scanavgjk2.jpg
When done, click the Save Scan Report button. (4)
Click the Save Report as button.
Save the report to your Desktop.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.
================
When you're ready, please post the following logs to here:
- AVG's report
- a fresh HijackThis log
Hi Mr_Jak3,
I've done all you said, only I couldn't find the z.exe. I think I remember a previous scan picking up and cleaning something like that. Anyway, here are my logs...
-
Logfile of HijackThis v1.99.1
Scan saved at 12:58:13 PM, on 20/01/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP4 (5.00.2920.0000)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\CA\eTrust Vet Antivirus\ISafe.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\runservice.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\Explorer.EXE
C:\Program Files\CA\eTrust Vet Antivirus\VetMsg.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Mixer.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\CA\eTrust Vet Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Vet Antivirus\CAVRID.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINNT\system32\internat.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\WordWeb\wweb32.exe
C:\WINNT\system32\rundll32.exe
C:\Newhjt\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Vet Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Vet Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Startup: WordWeb Pro.lnk = C:\Program Files\WordWeb\wweb32.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Vet Antivirus\ISafe.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINNT\runservice.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Vet Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
For some reason, the forum text wont let me paste the AVG log, so it's attached as a txt file.
P.S
I notice that AVG picked up some baddies on D: (my winxp partition). I actually hate it and never use the OS, so I was considering formatting D: Do you think that by doing this, it could cause problems?
Hi again, it is looking clean now :)
The pc is running fine ?
Well AVG cleaned D-drive from infections. You may format the D-drive if you want because the 2000 is installed to C-drive.
Then the first priority is to visit Windows Update (http://windowsupdate.microsoft.com) and get your system updated
-> Install all important updates
(NOTE: You'll may have to reboot and get back to the update several times before all of them are installed)
Now you can clean AVG's Quarantine:
Open AVG Anti-Spyware
Click Infections
Click Quarantine tab
Click Select all
Click Remove finally
Close the program
You can remove the tools we used.
Then you should update your Java to the latest version (6.0) Start
Control Panel
Add/Remove Programs
Delete the old Java, J2SE Runtime Environment 5.0 Update 9
Download the latest version of Java Runtime Environment (JRE) 6.0 (http://java.sun.com/javase/downloads/index.jsp).
Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications."
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement."
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Install it
Now you can make your hidden files hidden again.
Go to My Computer
Select the Tools menu and click Folder Options
Click the View tab.
Checkmark the "Display the contents of system folders"
Under the Hidden files and folders select "Show hidden files and folders"
Check "Hide protected operating system files"
Click Apply and then the OK and close My Computer.
=============
Now that you seem to be clean, please follow these simple steps in order to keep your computer clean and secure:
Use ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1)
Download and install ATF Cleaner. Clean your temporary files & folders with it regularly.
Use Ad-Aware (http://www.bleepingcomputer.com/forums/?showtutorial=48)
Download and install Ad-Aware. Update it and scan your computer regularly with it.
Use AVG Anti-Spyware (http://www.ewido.net/en/)
Update it and scan your computer regularly with it.
Use Spybot S&D (http://www.bleepingcomputer.com/forums/?showtutorial=43)
Download and install Spybot S&D. Update it and scan your computer regularly with it.
Install SpywareBlaster (http://www.javacoolsoftware.com/spywareblaster.html)
SpywareBlaster will prevent spyware from being installed.
Install MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm)
This prevents your computer from connecting to harmful sites.
Use Firefox browser (http://www.mozilla.org)
Firefox is faster, safer and better browser than Internet Explorer.
Keep your systen up-to-date (http://windowsupdate.microsoft.com)
Visit Windows Update regularly.
Keep your antivirus and firewall up-to-date
Scan your computer regularly with your antivirus.
Read this article by TonyKlein (http://forums.spybot.info/showthread.php?t=279)
So how did I get infected in the first place?
Stand Up and Be Counted ! (http://www.malwarecomplaints.info/index.php)
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.
Stay clean and be safe ;)
Thanks for all your help. My computer seems to be OK now.
I very much appreciate all your advice.
Stay cool.
That's great news and you're very welcome :D:
As the problem appears to be resolved this topic has been archived.
If you need it re-opened please send a private message (pm) to a forum staff member and provide a link to the thread; this applies only to the original topic starter.
Glad we could help :2thumb: