I hope someone can help. :eek:
My computer is running very slow. After running spybot I keep getting the hotsearchbar and safersurfing threats. I have tried to fix these and have rebooted the computer but this keeps happening. How can I get rid of these FOREVER. This is just terrible.
Thanks in advance,
Dee
Hello.
Are you using Spybot-S&D version 1.4 with all updates.
If you have another version or your operating system is Win 95 please let us know.
Did try running a Spybot-S&D scan in safe mode?
1) Reboot your computer into SafeMode by doing the following:
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, begin tapping F8.
Instead of Windows loading as normal, a menu should appear.
Select the first option, to run Windows in Safe Mode.
2) Open Spybot-S&D while still in safe mode.
Close all browsers, check for problems and fix everything found in red
Repeat until no more items are found in red
a) Close Spybot-S&D
b) Reboot back into Windows
If the answer to the above is yes, please send us your *complete* Spybot bug report:
Open Spybot-S&D and start a scan ("check for problems"). After the scan, right-click in the results field and choose either "Save full report to file..." or
"Copy full report to clipboard".
Then attach the file (or copy the report) to the email and send it to: detections(at)spybot.info :)