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tim_sibley
2005-12-18, 21:55
Hi,
I have been trying to remove spyware/malware from a computer.
Spybot/avg/online bitdefender seems to have deleted alot but i can't delete kernels64.exe and msoffice32.exe from the reg.
Also every time after a reboot spybot finds Smitfraud-c
There seems to be a lot of bad stuff below but i would appreciate some advice before deleting.
Thanks

Logfile of HijackThis v1.99.1
Scan saved at 19:33:28, on 18/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Home Cinema\PowerCinema\PCMService.exe
C:\WINDOWS\mHotkey.exe
C:\WINDOWS\CNYHKey.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\hijackthis spywareunistall\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\kernels64.exe
O1 - Hosts: 66.38.215.115 kazza.com
O1 - Hosts: 66.38.215.115 www.kazza.com
O1 - Hosts: 66.38.215.115 kaza.com
O1 - Hosts: 66.38.215.115 www.kaza.com
O1 - Hosts: 66.38.215.115 kaaza.com
O1 - Hosts: 66.38.215.115 www.kaaza.com
O1 - Hosts: 66.38.215.115 kahza.com
O1 - Hosts: 66.38.215.115 www.kahza.com
O1 - Hosts: 66.38.215.115 edonkey.com
O1 - Hosts: 66.38.215.115 www.edonkey.com
O1 - Hosts: 66.38.215.115 emule.com
O1 - Hosts: 66.38.215.115 www.emule.com
O1 - Hosts: 66.38.215.115 suprnova.com
O1 - Hosts: 66.38.215.115 www.suprnova.com
O1 - Hosts: 64.124.166.37 klite.com
O1 - Hosts: 64.124.166.37 www.klite.com
O1 - Hosts: 64.124.166.37 k-lite.com
O1 - Hosts: 64.124.166.37 www.k-lite.com
O1 - Hosts: 64.124.166.37 kazaalite.com
O1 - Hosts: 64.124.166.37 www.kazzalite.com
O1 - Hosts: 64.124.166.37 kazalite.com
O1 - Hosts: 64.124.166.37 www.kazalite.com
O1 - Hosts: 64.124.166.37 kaazalite.com
O1 - Hosts: 64.124.166.37 www.kaazalite.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Home Cinema\PowerCinema\PCMService.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [ledpointer] CNYHKey.exe
O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB001" /M "Stylus CX6600"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [MSOffice32] C:\WINDOWS\system32\msjcf.exe
O4 - HKLM\..\Run: [System] C:\WINDOWS\system32\kernels64.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-gb/4,0,0,83/mcinsctl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.co.uk/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-gb/1,0,0,20/mcgdmgr.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4650/mcfscan.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
LonnyRJones
2005-12-21, 02:14
Hello

First Please disable SpybotSD TeaTimer, as it may hinder the removal of the infection.
You can enable it after you're clean.
To disable SpybotSD TeaTimer:
Open Spybot and click on Mode and check Advanced Mode
Check yes to next window.
Click on Tools in bottom left hand corner.
Click on System Startup icon.
Uncheck Teatimer box.

Is or was your desktop hijacked ?

Start Hijackthis and place a check next to these items If there.
Close all browser windows and shut down all other programs that show in the taskbar.(even Folders)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\kernels64.exe
All the O1 - Hosts: 's
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [MSOffice32] C:\WINDOWS\system32\msjcf.exe
O4 - HKLM\..\Run: [System] C:\WINDOWS\system32\kernels64.exe
====================================
Hit fix checked and close Hijackthis.
Restart the PC
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Post a fresh hijackthis log please, be sure to mention any current problems.
tim_sibley
2005-12-21, 12:00
Here is the updated Hijack this log.

It is not my computer but my brother in law says that he thinks the Desktop was Hijacked. An image appeared on the desktop saying 'computer infected' install spy sheriff. I had already installed spybot and avg before this happened which seemed to stop some of it.

Spybot no longer finds Smitfraud-C

Thanks
Tim

Logfile of HijackThis v1.99.1
Scan saved at 09:47:40, on 21/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Home Cinema\PowerCinema\PCMService.exe
C:\WINDOWS\mHotkey.exe
C:\WINDOWS\CNYHKey.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\hijackthis spywareunistall\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Home Cinema\PowerCinema\PCMService.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [ledpointer] CNYHKey.exe
O4 - HKLM\..\Run: [EPSON Stylus CX6600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9EE.EXE /P26 "EPSON Stylus CX6600 Series" /O6 "USB001" /M "Stylus CX6600"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-gb/4,0,0,83/mcinsctl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.co.uk/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-gb/1,0,0,20/mcgdmgr.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4650/mcfscan.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
LonnyRJones
2005-12-21, 12:16
Hi

Fix this item with hijackthis
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

Put in place a good hosts file
http://www.mvps.org/winhelp2002/hosts.htm
How To Download and Extract the HOSTS file:
http://www.mvps.org/winhelp2002/hosts2.htm
Replace it about once monthly
How did that go ?

Let us know in as much detail the current problems if any.
tim_sibley
2005-12-21, 13:05
I have completed the above steps.

Everything seems to be back to normal now but we will keep our eyes open for the next few weeks.

Thanks For your Help.

We really appreciate the Help Given.

Happy Christmas to you and your family.

Tim Sibley
LonnyRJones
2005-12-22, 02:15
Im Glad we could help
Since the problems are solved Im going to close the topic now, this keeps others with similar problems from posting there logs/question here, they should start a new topic.
If you should need to post another log for the same PC let me know.

Have a great Holiday season