View Full Version : Hijackthis Log - Need help
I was advised by Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) to post this log here for help. Here it is, Thanks in advance for your help.........Bubey
shelf life
2007-02-10, 00:37
hi Bubey,
i will try to help, ive pasted your hjt log here for easier viewing:
Logfile of HijackThis v1.99.1
Scan saved at 10:19:34 AM, on 2/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\Sysmaint.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\VISION~2\OneTouchMon.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\asrupdate.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\DOCUME~1\Nancy\LOCALS~1\Temp\Temporary Directory 3 for hijackthis[1].zip\HijackThis.exe
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [eFax 4.2] "C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Sysmaint] C:\WINDOWS\system32\Sysmaint.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~2\OneTouchMon.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [cachechk.exe] C:\WINDOWS\system32\cachechk.exe
O4 - HKCU\..\Run: [Sysmaint] C:\WINDOWS\system32\Sysmaint.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n019p/EN/install/gtdownlr.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Iomega Activity Disk2 - Unknown owner - C:\WINDOWS\
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: MS Software Generic Host Process for Win32 Services (SVCHOST) - Unknown owner - C:\WINDOWS\SYSTEM\SVCHOST.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
----------------------------
first need to delete that copy of hjt or move it out of the temp dir.
instructions for getting using hjt:
* Downloads:
* Please make sure you have the latest version. HJT 1.99.1
* http://www.downloads.subratam.org/hijackthis.zip
* If you are unfamiliar with zip programs get HijackThis.exe here:
* http://www.merijn.org/files/HijackThis.exe
* First put hijackthis into a permanent folder.
* Do this first - go to C: and create a new permanent folder.
Example C:\AntiSpyWare or C:\hijackthis
* This is necessary to ensure you have backups should anything go wrong.
* Then put (or download - choose "save" not "run") the hijackthis.exe file in this folder.
If you downloaded a zipped HJT file unzip it to the permanent folder so you have C:\hijackthis\hijackthis.exe.
* Example of the wrong way:
C:\DOCUME~1\Name\LOCALS~1\Temp\Temporary Directory for hijackthis.zip\HijackThis.exe
* Running hjt from the wrong folder may delay assistance as your helper will have to ask for a new log.
If in doubt use this link to get HijackThis.
Save it to your desktop and then double-click to run it.
It will install the program in c:\program files\HijackThis.
* Double click HijackThis.exe.
* Hit None Of The Above, just start the program.
* Hit Scan.
* When the scan is finished, the "Scan" button will change into a "Save Log" button.
* Click that, save the log somewhere, and copy/paste in thread.
----------------------------------
once you get htj:
do this:
go to start>run and type in--> services.msc,<--in the list of services that comes up under the name column look for:
MS Software Generic Host Process for Win32 Services (SVCHOST)
right click on it and select properties. under the general tab:
make sure that the service status is: Stopped
and the Startup type is: disabled
next:
scan with HJT, put a checkmark beside the items below, close all windows and click fix checked
O4 - HKCU\..\Run: [Sysmaint] C:\WINDOWS\system32\Sysmaint.exe
--------------------
i dont see any antivirus app in the log, so lets get one and a antimalware app also. please download both, install,update and do scan.
avg antivirus:
http://free.grisoft.com/freeweb.php/doc/2/
avg antispyware:
http://free.grisoft.com/doc/avg-anti-spyware-free/lng/us/tpl/v5
--------------------
afterwards rescan with hjt and post a new log please.
shelf life
I have Windows Defender installed (I think). At least I tried to
download and run it, so I assume it's installed. Isn't that a
Spyware program ? I understood it to be.
Virus protection......just ran out and I didn't want to re-new
with McAfee. I was going to go back to Norton, unless you
have a suggestion for a better one. I heard Norton make the
PC run slower.
I do your suggestions and re-upload my log.
Thanks !
shelf life
2007-02-11, 03:14
hi Bubey,
windows defender is antispyware but i dont see any indication of it in the hjt log. dosnt hurt to have two antimalware apps anyway.
you can get any antivirus app you want, AVG antivirus is free for home users. please move or delete the current hjt out of the temp.
aslo do download,install update and scan with AVG antimalware using the link.
shelf life
This topic has been archived due to lack of a response.
If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.