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sierra01

New member
Every time I do a scan this is found, and every time I remove it. Is there anything I can do to permantently remove it?
 
There are two things that you can try to get rid of the things that Spybot-S&D is having difficulty removing:
  1. Try to run it the next time you reboot.
    • Go into Spybot > Mode > Advanced mode > Settings > Settings > look for "System start" (located half way down the page).
    • Check the option: "Run program once at next system startup". Note: If you any programs running that monitor registry changes make sure that you allow the change to:
      • [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    • Reboot the system.
  2. Run it in Safe mode.
    • Reboot your system in Safe mode and run Spybot-S&D.
If Spybot-S&D still fails to remove the problems you can request assistance in the Malware Removal forum. Follow the instructions here:
After completing those steps, start a new thread (topic) in the following forum (making sure to include the HijackThis log and online scan logs produced from the instructions above):
 
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