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View Full Version : Same Errors are not going away!



Kilros
2007-02-13, 02:30
Hi, I've scanned 3 times in the last hour. First i had ~130 errors. Then I scanned again just to be sure. It came up with 80. This confused me - When I selected fix problems it deleted ALL of them. So I pressed fix problems again - it said the same thing, all have been cleared. I scanned one more time:
http://img260.imageshack.us/my.php?image=clipboard01cn7.jpg
How do I get this off my computer?!

Thanks in advance.


Cody

Zenobia
2007-02-13, 05:27
The screenshot doesn't really show enough info,there would be other info if you post the results for someone to look at.
Could you show your results here?Run another scan.When the scan completes, right click on the results list, select "Copy results to clipboard".Then paste those results here.

spybotsandra
2007-02-13, 11:15
Hello,

Doubleclick (and others like Advertising.com, Avenue A, Inc, CasaleMedia, Fastclick, Hitbox, Mediaplex etc.) are so-called tracking cookies. It is quite common for popular websites to employ such tracking cookies from third parties. They use them in order to track the users' surfing habits on their websites. As I said, these cookies are from third parties but they are employed by the site. There is a tool in Spybot-S&D: BrowserHelper, i.e. a bad download blocker for Internet Explorer. With this tool enabled such tracking cookies will be blocked. In order to activate this tool, please run Spybot-S&D and go to the "Immunize" page. Checking the checkbox will enable the BrowserHelper, a drop down menu will appear giving you some options. You should select "Block all bad pages silently". With that option set the notifications will no longer come up, but you will still have the protection.

We are sorry, but the Immunization does not work for Firefox, it is only for the Internet Explorer. ActiveX isnīt supported by Firefox, so there is no need for protection there.
Maybe in one of the coming versions there will be a bad download blocker for Firefox, but not at the moment.

Here is a thread in our forum that deals with the same problem:
http://forums.spybot.info/showthread.php?t=3008

If you don't have any other cookies you want to save in Firefox,you could click the Remove All Cookies button. This would be easiest, but don't do it if you have any cookies you want to keep.

If you do have other cookies in Firefox you want to keep, could remove the cookies manually from within Firefox. To do so go to Tools->Options->click the Cookies tab, then click the View Cookies button.
Looking off the Spybot report, scroll through the list to find the tracking cookie(s), then click on the tracking cookie with your mouse, and then click on the remove cookie(s) button.

Or you could try doing another scan with Spybot and see if it removes the tracking cookies this time (though it might not work, but you could try and see).

There's an article here, showing how to block third party cookies.
http://www.spybot.info/en/faq/37.html

It is also recommendable to use SpywareBlaster also, which has an option to Prevent ad/tracking cookies in firefox.
http://www.javacoolsoftware.com/spywareblaster.html

Best regards
Sandra
Team Spybot