I've picked up something nasty and I cannot get rid of it...
Ive tried to delete the related files... and followed up on a few forums, but nothing has worked.
When I run spybot, the same hk files keep popping up. ive also installed hitman pro, avast avg, zonelabs and used them all.
I've used hijack this to remove some files, esp. out of messenger, and a few other suspects, but nothing has worked
anysuggestions are appreciated.
thank you for your consideration in this matter. it is greatly appreciated.
kind regards
thanks to all who read this post, and for those who may provide some insight into this issue. Of course, it is greatly appreciated.
this time i'm attaching the hijackthis log. ( I posted an earlier inquiry, but had no response yet ) I am also attaching some of the spybot report. (it's huge)
if anybody can make any suggestions, i would greatly appreciate it. i keep getting the issues ( files keep turning up after running spybot. i erase them, and they keep coming back.)
originally we were getting false security pop ups, which initiated the whole process. the files we can't remove are similar to this;
hku\s-1-21-2308365818-1217577382-1943057762-1008\software\microsoft\windows\current version\internetsettings\zones\3
can anyone tell me what the likelihood of comprimised financial data is during this process??our F-Secure fire wall and antivirus seemed to disappear and quit functioning, strangely, during the process. so i deleted it, and installed zonealarm. this is not the first time I have had to reinstall F secure because it fails to initiate.
Logfile of HijackThis v1.99.1
Scan saved at 9:15:30 PM, on 15/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Hitman Pro\srhelper.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Trend Micro\Tmasy\Tmasy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijack this\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cbc.ca/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Hitman Pro SurfRight Helper] "C:\Program Files\Hitman Pro\srhelper.exe"
O4 - Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmasy\Tmasy.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
--- Search result list ---
Common Dialogs: History (4 files) (Registry key, nothing done)
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU
Log: Activity: SchedLgU.Txt (Backup file, nothing done)
C:\WINDOWS\SchedLgU.Txt
Log: Shutdown: System32\wbem\logs\wbemess.log (Backup file, nothing done)
C:\WINDOWS\System32\wbem\logs\wbemess.log
Log: Shutdown: System32\wbem\logs\wbemprox.log (Backup file, nothing done)
C:\WINDOWS\System32\wbem\logs\wbemprox.log
Log: Shutdown: System32\wbem\logs\wmiprov.log (Backup file, nothing done)
C:\WINDOWS\System32\wbem\logs\wmiprov.log
MS Media Player: Anonymous ID (Registry change, nothing done)
HKEY_USERS\S-1-5-21-2308365818-1217577382-1943057762-1008\Software\Microsoft\MediaPlayer\Preferences\SendUserGUID!=B=0
MS DirectDraw: Most recent application (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectDraw\MostRecentApplication\Name!=
Windows Explorer: User Assistant history IE (5 files) (Registry key, nothing done)
HKEY_USERS\S-1-5-21-2308365818-1217577382-1943057762-1008\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{5E6AB780-7743-11CF-A12B-00AA004AE837}\Count
Windows Explorer: User Assistant history files (17 files) (Registry key, nothing done)
HKEY_USERS\S-1-5-21-2308365818-1217577382-1943057762-1008\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{75048700-EF1F-11D0-9888-006097DEACF9}\Count
Windows Explorer: Last visited history (3 files) (Registry key, nothing done)
HKEY_USERS\S-1-5-21-2308365818-1217577382-1943057762-1008\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\LastVisitedMRU
Windows Explorer: Recent file global history (Registry key, nothing done)
HKEY_USERS\S-1-5-21-2308365818-1217577382-1943057762-1008\Software\Microsoft\Windows\CurrentVersion\Explorer\RecentDocs
Cache: Cache (255) (Cache, nothing done)
Congratulations!: No immediate threats were found. ()
--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---
--- Startup entries list ---
Located: HK_LM:Run, !AVG Anti-Spyware
command: "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
file: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
size: 6266880
MD5: 01d90ae5dccbce0c7b52874fec35a608
Located: HK_LM:Run, avast!
command: C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
file: C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
size: 108160
MD5: 26a15d8d5c81a3b053e82b01a5d8208e
Located: HK_LM:Run, Windows Defender
command: "C:\Program Files\Windows Defender\MSASCui.exe" -hide
file: C:\Program Files\Windows Defender\MSASCui.exe
size: 866584
MD5: 77c03bf23ae56b0a31ae4d5bb4b3d0ac
Located: HK_LM:Run, Zone Labs Client
command: "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
file: C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
size: 968696
MD5: 71514e2c74d554f5902dc184046eca3b
Located: HK_CU:Run, ctfmon.exe
command: C:\WINDOWS\system32\ctfmon.exe
file: C:\WINDOWS\system32\ctfmon.exe
size: 15360
MD5: 24232996a38c0b0cf151c2140ae29fc8
Located: HK_CU:Run, H/PC Connection Agent
command: "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
file: C:\Program Files\Microsoft ActiveSync\wcescomm.exe
size: 1207080
MD5: 5dd84df95d1177846b312f12cac4addf
Located: HK_CU:Run, Hitman Pro SurfRight Helper
command: "C:\Program Files\Hitman Pro\srhelper.exe"
file: C:\Program Files\Hitman Pro\srhelper.exe
size: 547912
MD5: d32e1b9f1360c585e66364f1c4e98578
Located: Startup (common), Microsoft Office.lnk
command: C:\Program Files\Microsoft Office\Office10\OSA.EXE
file: C:\Program Files\Microsoft Office\Office10\OSA.EXE
size: 83360
MD5: 5bc65464354a9fd3beaa28e18839734a
Located: Startup (user), Trend Micro Anti-Spyware.lnk
command: C:\Program Files\Trend Micro\Tmasy\Tmasy.exe
file: C:\Program Files\Trend Micro\Tmasy\Tmasy.exe
size: 1406480
MD5: c8fb8dbe17026575abe4bc26a2dc8e7e
Located: System.ini, crypt32chain
command: crypt32.dll
file: crypt32.dll
Located: System.ini, cryptnet
command: cryptnet.dll
file: cryptnet.dll
Located: System.ini, cscdll
command: cscdll.dll
file: cscdll.dll
Located: System.ini, ScCertProp
command: wlnotify.dll
file: wlnotify.dll
Located: System.ini, Schedule
command: wlnotify.dll
file: wlnotify.dll
Located: System.ini, sclgntfy
command: sclgntfy.dll
file: sclgntfy.dll
Located: System.ini, SensLogn
command: WlNotify.dll
file: WlNotify.dll
Located: System.ini, termsrv
command: wlnotify.dll
file: wlnotify.dll
Located: System.ini, wlballoon
command: wlnotify.dll
file: wlnotify.dll
--- Browser helper object list ---
--- Browser start & search pages list ---
Spybot - Search & Destroy browser pages report, 15/02/2007 9:43:22 PM
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Local Page
C:\WINDOWS\system32\blank.htm
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Search Page
http://www.google.com
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Search Bar
http://www.google.com/ie
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Start Page
http://www.cbc.ca/
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl\@
http://www.google.com/keyword/%s
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Local Page
%SystemRoot%\system32\blank.htm
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Search Page
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Start Page
http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Default_Page_URL
http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Default_Search_URL
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search\SearchAssistant
http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search\CustomizeSearch
http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm
pskelley
2007-02-16, 17:05
Welcome to the forum, suggestions...well I would suggest you start with the instructions:
"BEFORE you POST" -Preliminary Steps
http://forums.spybot.info/showthread.php?t=288
Please read and follow all instructions and post all required logs or reports, anything less will slow your process.
Use "Post Reply" to post the information in the instructions and stay in the same topic.
I will not know if I can help until you provide that information.
Thanks
This topic is closed due to lack of a response to helper, if you need it re-opened please send me a private message (pm) and provide a link to the thread.
Applies only to the original poster, anyone else with similar problems please start a new topic.