View Full Version : infected! please help! here are my logs
Nebul0us
2007-02-16, 11:09
I know for a fact the i am infected with ctfmon32.exe and i think i am infected even more so. Here are my logs...please help.
HijackThis Log...
Logfile of HijackThis v1.99.1
Scan saved at 12:35:23 AM, on 2/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) -
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by119fd.bay119.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live Mail desktop\mailcomm.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
Nebul0us
2007-02-16, 11:14
I can't post my panda online scan log because it says it's over 20000 characters...
Nebul0us
2007-02-16, 16:16
Panda Online Scan Log part 1 of 2
Incident Status Location
Potentially unwanted tool:application/regclean32 Not disinfected C:\Documents and Settings\Owner\Application Data\Registry Cleaner
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.com.com/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.tribalfusion.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.go.com/]
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.atdmt.com/]
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.ehg-dig.hitbox.com/]
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.hitbox.com/]
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.ehg-dig.hitbox.com/]
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.hitbox.com/]
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.ehg-dig.hitbox.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.advertising.com/]
Spyware:Cookie/Hitslink Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[counter.hitslink.com/]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.2o7.net/]
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.atwola.com/]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.2o7.net/]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[ad.yieldmanager.com/]
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.casalemedia.com/]
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.adrevolver.com/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.realmedia.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.serving-sys.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.bs.serving-sys.com/]
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.trafficmp.com/]
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.fastclick.net/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.247realmedia.com/]
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.ads.pointroll.com/]
Spyware:Cookie/Findwhat Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.findwhat.com/]
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.overture.com/]
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[.questionmarket.com/]
Spyware:Cookie/Bridgetrack Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\8jmkrb8a.default\cookies.txt[citi.bridgetrack.com/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Owner\Cookies\owner@247realmedia[2].txt
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Owner\Cookies\owner@2o7[2].txt
Spyware:Cookie/AdDynamix Not disinfected C:\Documents and Settings\Owner\Cookies\owner@ads.addynamix[1].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Owner\Cookies\owner@ads.pointroll[1].txt
Spyware:Cookie/Adtech Not disinfected C:\Documents and Settings\Owner\Cookies\owner@adtech[2].txt
Spyware:Cookie/adultfriendfinder Not disinfected C:\Documents and Settings\Owner\Cookies\owner@adultfriendfinder[2].txt
Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\Owner\Cookies\owner@as-us.falkag[1].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Owner\Cookies\owner@atwola[1].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Owner\Cookies\owner@bs.serving-sys[2].txt
Nebul0us
2007-02-16, 16:20
Panda Online Scan Part 2 of 2
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Owner\Cookies\owner@burstnet[1].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Cookies\owner@com[1].txt
Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Owner\Cookies\owner@did-it[1].txt
Spyware:Cookie/Findwhat Not disinfected C:\Documents and Settings\Owner\Cookies\owner@findwhat[1].txt
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Owner\Cookies\owner@go[2].txt
Spyware:Cookie/DomainSponsor Not disinfected C:\Documents and Settings\Owner\Cookies\owner@landing.domainsponsor[1].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Owner\Cookies\owner@overture[2].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Owner\Cookies\owner@perf.overture[1].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Owner\Cookies\owner@questionmarket[2].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Owner\Cookies\owner@realmedia[2].txt
Spyware:Cookie/WUpd Not disinfected C:\Documents and Settings\Owner\Cookies\owner@revenue[1].txt
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Owner\Cookies\owner@server.iad.liveperson[5].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Owner\Cookies\owner@serving-sys[2].txt
Spyware:Cookie/Target Not disinfected C:\Documents and Settings\Owner\Cookies\owner@target[2].txt
Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Owner\Cookies\owner@toplist[1].txt
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Owner\Cookies\owner@trafficmp[2].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[2].txt
Spyware:Cookie/Tucows Not disinfected C:\Documents and Settings\Owner\Cookies\owner@tucows[1].txt
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Owner\Cookies\owner@www.burstbeacon[2].txt
Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Owner\Cookies\owner@www5.addfreestats[1].txt
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@2o7[2].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@ads.pointroll[2].txt
Spyware:Cookie/Adtech Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@adtech[1].txt
Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@as-us.falkag[1].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@atwola[1].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@burstnet[2].txt
Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@did-it[1].txt
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@go[1].txt
Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@maxserving[1].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@overture[1].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@perf.overture[1].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@questionmarket[1].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@realmedia[1].txt
Spyware:Cookie/WUpd Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@revenue[2].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@serving-sys[2].txt
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@trafficmp[2].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@tribalfusion[2].txt
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@www.burstbeacon[1].txt
This is the last of my 2 logs...can you please help me get rid of ctfmon32.exe and completely clean my system...
HI Nebul0us and welcome to the Forums :)
Sorry for the long delay. Why do you think that you're infected with ctfmon32.exe ?
Please post a fresh Hijackthis log to here if you still need help :bigthumb:
Nebul0us
2007-02-23, 23:06
hi Mr_JAk3, thanks for your help. I no longer believe I'm infected with ctfmon32.exe, i think it is a false positive. however, i do want to make sure my sytem is totally clean. I found a startup entry with spybot about a week ago that said...
Current filename:
Database status: Not required - virus, spyware, malware or other resource hog
Value:
Filename: system32.exe
Description
Added by the _AGOBOT-KU_ WORM! Note - has a blank entry under the Startup Item/Name field
Source: Paul Collins Startup list
I have since found info suggesting that this is a harmless entry from Adobe Acrobat 7 installation. Do you know if this this correct? Also, how do I clean my system of all the spyware that panda online scanner found? It found like 76 forms of spyware i think. I believe they were all cookies. So can I get rid of them by just deleting all my cookies? and should i not allow most cookies in the future to keep my sytem clean? Can you check my panda online scan log and confirm what i just told you? Oh and what's wrong with my old HijackThis log? Thanks for your help I really appreciate it. Im on lunch right now so I can't run another HijackThis log until later, but why is it needed if you don't mind me asking?
Hi :)
The location of the file is important. Many baddies use same filenames as windows components. Please see this -> Link (http://www.castlecops.com/s795-ctfmon_exe.html)
Your old HijackThis log is more than a week old. Mny things can change in a week. This is why I would like to see a fresh HijackThis log.
:bigthumb:
Nebul0us
2007-02-24, 22:30
hi and thanks again for your help. i see why you need a new log now and thanks for explaining...i want to learn. Here is my new log...
Logfile of HijackThis v1.99.1
Scan saved at 1:27:16 PM, on 2/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\hijackthis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) -
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by119fd.bay119.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live Mail desktop\mailcomm.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Hi again, I see something that we'll remove.
You should print these instructions or save these to a text file. Follow these instructions carefully.
Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
Install AVG Anti-Spyware by double clicking the installer.
Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
On the main screen under Your Computer's security.
Click on Change state next to Resident shield. It should now change to inactive.
Click on Change state next to Automatic updates. It should now change to inactive.
Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
Wait until you see the Update succesfull message.
Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates (http://www.ewido.net/en/download/updates/).
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
Download ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1) by Atribune to your desktop.
Do NOT run yet.
At first you need to disable a few realtime protections. These may interfere with our cleaning process.
We'll enable these when you're clean...
Disable Spybot S&D Teatimer.
Run Spybot-S&D in Advanced Mode
If it is not already set to do this, go to the Mode menu select "Advanced Mode"
On the left hand side, click on Tools
Then click on the Resident icon in the list
Uncheck "Resident TeaTimer" and OK any prompts.
Restart your computer
==================
Open Control Panel -> Add/Remove programs -> Remove all the of the following or similar entries if found:
PartyPoker
and any other programs you didn't install or don't recognize - if your not sure please ask first
Run HijackThis, click Do a system scan only, and check the box next to each of these entries if still present. Close all other windows and press Fix checked. If something isn't there, please continue with the next entry in the list.
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) -
Restart your computer to the safe mode:
Restart your computer
Start tapping the F8 key when the computer restarts.
When the start menu opens, choose Safe mode
Press Enter. The computer then begins to start in Safe mode.
Go to the My Computer and delete the following folders (if present):
C:\Program Files\PartyGaming
Run ATF Cleaner Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
Click on Scanner on the toolbar.
Click on the Settings tab.
Under How to act?
Click on Recommended Action and choose Quarantine from the popup menu.
Under How to scan?
All checkboxes should be ticked.
Under Possibly unwanted software:
All checkboxes should be ticked.
Under Reports:
Select Automatically generate report after every scan and uncheck Only if threats were found.
Under What to scan?
Select Scan every file.
Click on the Scan tab.
Click on Complete System Scan to start the scan process.
Let the program scan the machine.
When the scan has finished, follow the instructions below.
IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
At the bottom of the window click on the Apply all Actions button. (3)
http://img509.imageshack.us/img509/4851/scanavgjk2.jpg
When done, click the Save Scan Report button. (4)
Click the Save Report as button.
Save the report to your Desktop.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.
================
When you're ready, please post the following logs to here:
- AVG's report
- a fresh HijackThis log
Nebul0us
2007-02-27, 13:46
hi :)
sorry about the delay i've been very busy but i know you are too.
I really appreciate your help. You da man! lol. :bigthumb:
When were done here what programs do you recommend for security? I use Zone Labs Firewall, Windows Live OneCare for virus protection, and SpyBot for malware protection. I like Windows Live OneCare over Norton and McAfee because it uses a lot less resources to run in the background. But I know it's not the best. I've heard good things about Kespersky Virus scanner. Is AVG better than Ad-aware or SpyBot??? I would love your feedback on these subjects, but anyways...back to business. Here are my logs...
---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------
+ Created at: 4:12:16 AM 2/27/2007
+ Scan result:
C:\Program Files\Huge Video Editing Software Collection\DVD.Lab.1.00.Pro.rar/DVD.Lab.1.00.Pro\Patcher.exe -> Not-A-Virus.VirTool.Win32.AvSpoffer.a : Cleaned with backup (quarantined).
::Report end
Logfile of HijackThis v1.99.1
Scan saved at 4:18:16 AM, on 2/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\system32\ctfmon.exe
C:\hijackthis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by119fd.bay119.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live Mail desktop\mailcomm.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Hi again, it is looking clean now :)
You can use several Anti-Spyware programs, they won't conflict...ZoneAlarm is a good firewall.
Now you can clean AVG's Quarantine:
Open AVG Anti-Spyware
Click Infections
Click Quarantine tab
Click Select all
Click Remove finally
Close the program
=============
Now that you seem to be clean, please follow these simple steps in order to keep your computer clean and secure:
Clear your system restore (http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx)
This will clear the system restore folders from possible malware that was left behind during the cleaning process.
Use ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1)
Download and install ATF Cleaner. Clean your temporary files & folders with it regularly.
Use Ad-Aware (http://www.bleepingcomputer.com/forums/?showtutorial=48)
Download and install Ad-Aware. Update it and scan your computer regularly with it.
Use AVG Anti-Spyware (http://www.ewido.net/en/)
Update it and scan your computer regularly with it.
Use Spybot S&D (http://www.bleepingcomputer.com/forums/?showtutorial=43)
Download and install Spybot S&D. Update it and scan your computer regularly with it.
Install SpywareBlaster (http://www.javacoolsoftware.com/spywareblaster.html)
SpywareBlaster will prevent spyware from being installed.
Install MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm)
This prevents your computer from connecting to harmful sites.
Use Firefox browser (http://www.mozilla.org)
Firefox is faster, safer and better browser than Internet Explorer.
Keep your systen up-to-date (http://windowsupdate.microsoft.com)
Visit Windows Update regularly.
Keep your antivirus and firewall up-to-date
Scan your computer regularly with your antivirus.
Read this article by TonyKlein (http://forums.spybot.info/showthread.php?t=279)
So how did I get infected in the first place?
Stand Up and Be Counted ! (http://www.malwarecomplaints.info/index.php)
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.
Stay clean and be safe ;)
As the problem appears to be resolved this topic has been archived.
If you need it re-opened please send a private message (pm) to a forum staff member and provide a link to the thread; this applies only to the original topic starter.
Glad we could help :2thumb: