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lenny
2007-02-19, 17:05
log off the online virus scan:


Incident Status Location

Adware:Adware/WinAntivirus2006 Not disinfected C:\WINDOWS\system32\drvxoz.dll
Potentially unwanted tool:Application/VSToolbar Not disinfected C:\WINDOWS\system32\gapkpfxr.dll
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Marty\Cookies\marty@2o7[2].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Marty\Cookies\marty@ad.yieldmanager[2].txt
Spyware:Cookie/Hbmediapro Not disinfected C:\Documents and Settings\Marty\Cookies\marty@adopt.hbmediapro[2].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Marty\Cookies\marty@ads.pointroll[2].txt
Spyware:Cookie/Adtech Not disinfected C:\Documents and Settings\Marty\Cookies\marty@adtech[2].txt
Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\Marty\Cookies\marty@as1.falkag[2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Marty\Cookies\marty@atdmt[2].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Marty\Cookies\marty@atwola[1].txt
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Marty\Cookies\marty@com[1].txt
Spyware:Cookie/Datamation Not disinfected C:\Documents and Settings\Marty\Cookies\marty@datamation[1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Marty\Cookies\marty@doubleclick[1].txt
Spyware:Cookie/ErrorSafe Not disinfected C:\Documents and Settings\Marty\Cookies\marty@errorsafe[2].txt
Spyware:Cookie/Findwhat Not disinfected C:\Documents and Settings\Marty\Cookies\marty@findwhat[1].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Marty\Cookies\marty@hitbox[2].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Marty\Cookies\marty@mediaplex[1].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Marty\Cookies\marty@overture[1].txt
Spyware:Cookie/AspinallsOnlineCasino Not disinfected C:\Documents and Settings\Marty\Cookies\marty@pacificpoker[1].txt
Spyware:Cookie/onestat.com Not disinfected C:\Documents and Settings\Marty\Cookies\marty@stat.onestat[2].txt
Spyware:Cookie/Reliablestats Not disinfected C:\Documents and Settings\Marty\Cookies\marty@stats1.reliablestats[2].txt
Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\Marty\Cookies\marty@statse.webtrendslive[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Marty\Cookies\marty@tribalfusion[1].txt
Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\Marty\Cookies\marty@winantivirus[2].txt
Spyware:Cookie/ErrorSafe Not disinfected C:\Documents and Settings\Marty\Cookies\marty@www.errorsafe[1].txt
Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\Marty\Cookies\marty@www.winantivirus[1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Marty\Desktop\SmitfraudFix\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Marty\Desktop\smitRem\Process.exe
Adware:Adware/CWS.Searchmeup Not disinfected C:\Documents and Settings\Marty\Local Settings\Temporary Internet Files\Content.IE5\9BJJ1TSA\xc36[1].exe
Adware:Adware/WinAntivirus2006 Not disinfected C:\Documents and Settings\Marty\Local Settings\Temporary Internet Files\Content.IE5\SH63ODMZ\xc29[1].exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Marty\Local Settings\Temporary Internet Files\Content.IE5\UROZD2RY\smitRem[1].exe[smitRem/Process.exe]
Adware:Adware/WinAntivirus2006 Not disinfected C:\WINDOWS\system32\drvpus.dll
Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\system32\Process.exe
Adware:Adware/WinAntivirus2006 Not disinfected C:\WINDOWS\Temp\mst34.tmp
Adware:Adware/WinAntivirus2006 Not disinfected C:\WINDOWS\Temp\mstC8.tmp
Adware:Adware/CWS.Searchmeup Not disinfected C:\WINDOWS\Temp\win33.tmp.exe
Adware:Adware/CWS.Searchmeup Not disinfected C:\WINDOWS\Temp\winC7.tmp.exe

lenny
2007-02-19, 17:08
Hijack this log file:

Logfile of HijackThis v1.99.1
Scan saved at 16:07:46, on 19/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\IFXSPMGT.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Marty\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hp.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [CTDrive] rundll32.exe C:\WINDOWS\system32\drvzof.dll,startup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: bet365 Poker - {B1BA4A3F-1C95-497b-9F82-F8DA4A5C89DD} - C:\Program Files\bet365MPP\MPPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\IFXSPMGT.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Personal Secure Drive Service (PersonalSecureDriveService) - Infineon Technologies AG - C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

lenny
2007-02-21, 04:43
Just realised I didn't give a quick summary of what is actually wrong - i notice my laptop has slowed considerably and i am receiving numerous pop ups for poker and anti virus software which messages such as "your system could be infected"

I have tried spy bot, adaware etc. etc. and smitfraud refuses to go away. Please help me!

pskelley
2007-02-21, 12:19
Welcome to the forum, you have some nasties and it looks like a Vundo infection. I suggest you stay offline as much as possible until you are clean, this junk will attract more. Let do this first to identify the junk:

1) Move HJT from the Desktop for safety. I prefer C:\HJT\HijackThis.exe, if you need additional instructions use these: http://russelltexas.com/malware/createhjtfolder.htm

2) Download Smitfraudfix from this link and follow ONLY the direction I post:
http://siri.geekstogo.com/SmitfraudFix.php
Search:
Double-click SmitfraudFix.exe
Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive, usually at C:\rapport.txt

Note: process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool". It is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/processutil/processutil.htm

3) Return to and point your mouse at the HijackThis.exe and right click then click rename and call it lenny.exe or what ever you wish. Restart the computer and post the C:\rapport.txt and a new HJT log. I will respond with removal instruction as soon as possible after you post.

Thanks

lenny
2007-02-21, 17:54
Hi pskelley thanks very much for your reposne and help.

here are the requestd logs :

SmitFraudFix v2.142

Scan done at 16:33:17.95, 21/02/2007
Run from C:\Documents and Settings\Marty\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

C:\WINDOWS\system32\drvzof.dll FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Marty


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Marty\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Marty\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32-huy32


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End



Logfile of HijackThis v1.99.1
Scan saved at 16:53:02, on 21/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\IFXSPMGT.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\HJT\lenny.exe.exe
C:\WINDOWS\system32\cidaemon.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hp.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {613E7B70-5380-4063-A060-C147AB994C02} - C:\WINDOWS\system32\rqrrssr.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\HPQ\IAM\Bin\ItIeAddIN.dll
O2 - BHO: (no name) - {E03C740E-BB24-4d3c-B92A-6F84DE1DD99C} - C:\WINDOWS\system32\gapkpfxr.dll
O2 - BHO: (no name) - {FF354AD1-959A-4A2A-9CE8-EFE9AB31792E} - C:\WINDOWS\system32\vturr.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [CTDrive] rundll32.exe C:\WINDOWS\system32\drvzof.dll,startup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: bet365 Poker - {B1BA4A3F-1C95-497b-9F82-F8DA4A5C89DD} - C:\Program Files\bet365MPP\MPPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: IfxWlxEN - C:\WINDOWS\SYSTEM32\IfxWlxEN.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\HPQ\IAM\Bin\AsWlnPkg.dll
O20 - Winlogon Notify: rqrrssr - C:\WINDOWS\SYSTEM32\rqrrssr.dll
O20 - Winlogon Notify: vturr - C:\WINDOWS\system32\vturr.dll
O20 - Winlogon Notify: winpdc32 - C:\WINDOWS\SYSTEM32\winpdc32.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\IFXSPMGT.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Personal Secure Drive Service (PersonalSecureDriveService) - Infineon Technologies AG - C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

pskelley
2007-02-21, 18:21
Hi Lenny, you have a really nasty infection and it's going to take a little work to clean it up. Once again I encourage you to stay offline as much as possible, this junk will attract more.

1) http://siri.geekstogo.com/SmitfraudFix.php <<< tutorial
Clean:
Reboot your computer in Safe Mode (before the Windows icon appears, tap the F8 key continually)
Double-click SmitfraudFix.exe
Select 2 and hit Enter to delete infect files.
You will be prompted: Do you want to clean the registry ? answer Y (yes) and hit Enter in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found): Replace infected file ? answer Y (yes) and hit Enter to restore a clean file.
A reboot may be needed to finish the cleaning process. The report can be found at the root of the system drive, usually at C:\rapport.txt

Optional:
To restore Trusted and Restricted site zone, select 3 and hit Enter.
You will be prompted: Restore Trusted Zone ? answer Y (yes) and hit Enter to delete trusted zone.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

2) Vundofix may not recognize some of the junk it finds, but it will learn, you need to watch the report and run it until everything locates show: "Has been deleted", then post the Report.txt from Smitfraudfix, the report from Vundofix and a new HJT log.

Thanks to Atribune and any others who helped with this fix.

Please download VundoFix.exe (http://www.atribune.org/ccount/click.php?id=4) to your desktop
Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will reboot your computer, click OK.
Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

If there is a file VundoFix doesn't find we need it submitted. Please submit
the files to upload malware http://www.uploadmalware.com

Thanks

lenny
2007-02-21, 19:09
Hi PsKelley thanks again for the reponse but I am honestly having great difficultly starting up my computer in safe mode...I have followed your instructions and all I am getting is a black screen with no icons nor no indication that anything is loading up - any ideas?

pskelley
2007-02-21, 19:14
Run the fixes in normal mode, won't do as good of a job, but we will cross that bridge later once we beat down some of this junk.

Here is some additional instructions if it helps:
http://www.computerhope.com/issues/chsafe.htm
http://www.google.com/search?hl=en&q=how+to+start+windows+XP+in+safe+mode&btnG=Google+Search

Thanks

lenny
2007-02-21, 19:53
thanks once again PSkelley. I managed to get my computer starting in safe mode (with networking) ...which I assume is still ok?

The smitfraud fix scan is :

SmitFraudFix v2.142

Scan done at 18:12:31.23, 21/02/2007
Run from C:\Documents and Settings\Marty\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\system32\drvzof.dll Deleted

»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End



The vundo fix scan is:


VundoFix V6.3.9

Checking Java version...

Java version is 1.5.0.6

Scan started at 18:24:36 21/02/2007

Listing files found while scanning....

C:\Program Files\VSAdd-in\VSAdd-in.dll
C:\WINDOWS\system32\gapkpfxr.dll
C:\WINDOWS\system32\rqrrssr.dll
C:\WINDOWS\system32\rrutv.bak1
C:\WINDOWS\system32\rrutv.bak2
C:\WINDOWS\system32\rrutv.ini
C:\WINDOWS\system32\rrutv.ini2
C:\WINDOWS\system32\rrutv.tmp
C:\WINDOWS\system32\vturr.dll
C:\WINDOWS\system32\winpdc32.dll

Beginning removal...

Attempting to delete C:\WINDOWS\system32\gapkpfxr.dll
C:\WINDOWS\system32\gapkpfxr.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\rqrrssr.dll
C:\WINDOWS\system32\rqrrssr.dll Could not be deleted.

Attempting to delete C:\WINDOWS\system32\rrutv.bak1
C:\WINDOWS\system32\rrutv.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\rrutv.bak2
C:\WINDOWS\system32\rrutv.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\rrutv.ini
C:\WINDOWS\system32\rrutv.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\rrutv.ini2
C:\WINDOWS\system32\rrutv.ini2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\rrutv.tmp
C:\WINDOWS\system32\rrutv.tmp Has been deleted!

Attempting to delete C:\WINDOWS\system32\vturr.dll
C:\WINDOWS\system32\vturr.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\winpdc32.dll
C:\WINDOWS\system32\winpdc32.dll Has been deleted!

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\system32\rqrrssr.dll
C:\WINDOWS\system32\rqrrssr.dll Has been deleted!

Performing Repairs to the registry.
Done!



And the new Hijack this scan is:

Logfile of HijackThis v1.99.1
Scan saved at 18:53:05, on 21/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\IFXSPMGT.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\HJT\lenny.exe.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {41553DD3-5719-451F-9230-62BE39FAE925} - C:\WINDOWS\system32\vturr.dll (file missing)
O2 - BHO: (no name) - {46A4E9D9-B30E-452A-8157-DBBEC8573B03} - C:\Program Files\VSAdd-in\VSAdd-in.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {613E7B70-5380-4063-A060-C147AB994C02} - C:\WINDOWS\system32\rqrrssr.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\HPQ\IAM\Bin\ItIeAddIN.dll
O2 - BHO: (no name) - {E03C740E-BB24-4d3c-B92A-6F84DE1DD99C} - C:\WINDOWS\system32\gapkpfxr.dll (file missing)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: &VSAdd-in - {74DD705D-6834-439C-A735-A6DBE2677452} - C:\Program Files\VSAdd-in\VSAdd-in.dll (file missing)
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: bet365 Poker - {B1BA4A3F-1C95-497b-9F82-F8DA4A5C89DD} - C:\Program Files\bet365MPP\MPPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: IfxWlxEN - C:\WINDOWS\SYSTEM32\IfxWlxEN.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\HPQ\IAM\Bin\AsWlnPkg.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\IFXSPMGT.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Personal Secure Drive Service (PersonalSecureDriveService) - Infineon Technologies AG - C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe


Thanks very much

pskelley
2007-02-21, 20:17
OK:bigthumb: you should be seeing some improvement by now. Because this was such a nasty infection I will run another scan to make sure nothing is hiding from us. Let's proceed like this.

1) Please download ATF Cleaner by Atribune
http://www.atribune.org/content/view/25/2/
Save it to your Desktop. We will use this later.

2) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

(first item is missing a file, if you use it download it again when we finish)
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {41553DD3-5719-451F-9230-62BE39FAE925} - C:\WINDOWS\system32\vturr.dll (file missing)
O2 - BHO: (no name) - {46A4E9D9-B30E-452A-8157-DBBEC8573B03} - C:\Program Files\VSAdd-in\VSAdd-in.dll (file missing)
O2 - BHO: (no name) - {613E7B70-5380-4063-A060-C147AB994C02} - C:\WINDOWS\system32\rqrrssr.dll (file missing)
O2 - BHO: (no name) - {E03C740E-BB24-4d3c-B92A-6F84DE1DD99C} - C:\WINDOWS\system32\gapkpfxr.dll (file missing)
O3 - Toolbar: &VSAdd-in - {74DD705D-6834-439C-A735-A6DBE2677452} - C:\Program Files\VSAdd-in\VSAdd-in.dll (file missing)
O9 - Extra button: bet365 Poker - {B1BA4A3F-1C95-497b-9F82-F8DA4A5C89DD} - C:\Program Files\bet365MPP\MPPoker.exe

Close all programs but HJT and all browser windows, then click on "Fix Checked"

3) Follow the directions in this link, make sure you delete or at least quarantine anything it finds and save the scan report to post.
http://forums.security-central.us/showthread.php?t=3165

4) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

5) Restart the computer and Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.

Post the uninstall list, the AVG Anti-Spyware scan results, a new HJT log and your comments. How is the computer running now?

Thanks

lenny
2007-02-21, 21:15
Hi Pskelley....once again thank you for the first class instructions I have received. The computer is certainly running alot better now and I no longer receive pop ups when I use google to do a few searches.

Here is teh uninstall list:

Ad-Aware SE Personal
Adobe Flash Player 9
AppCore
ATI Catalyst Control Center
ATI Display Driver
AV
AVG Anti-Spyware 7.5
bet365poker
Broadcom 802.11 Wireless LAN Adapter
Broadcom NetXtreme Ethernet Controller
ccCommon
EMCO Malware Destroyer
HDAUDIO Soft Data Fax Modem with SmartCP
HijackThis 1.99.1
Hotfix for Windows XP (KB896243)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB909095)
Hotfix for Windows XP (KB912436)
Hotfix for Windows XP (KB915326)
Hotfix for Windows XP (KB918005)
HP BatteryCheck 1.00 A7
HP BIOS Configuration for ProtectTools 2.00 G1
HP Credential Manager for ProtectTools
HP Embedded Security for ProtectTools
HP Help and Support
HP Notebook Accessories Product Tour
HP ProtectTools Security Manager 2.00 C3
HP Quick Launch Buttons 6.00 G2
HP Smart Card Security for ProtectTools 5.00 D4
HP Update
HP User Guides 0022
HP Wireless Assistant 2.00 F1
InterVideo DVD Check
InterVideo WinDVD
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
LiveUpdate 3.1 (Symantec Corporation)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
MSRedist
MSXML 4.0 SP2 (KB927978)
Norton AntiVirus
Norton Confidential Browser Component
Norton Confidential Web Protection Component
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
Panda ActiveScan
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929969)
SoundMAX
SPBBC 32bit
Spybot - Search & Destroy 1.4
SymNet
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515/xx12 drivers.
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB931836)
VSAdd-in for Internet Explorer
Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (05/27/2006 1.3.2.0)
Windows Installer 3.1 (KB893803)
Windows Media Connect
Windows Media Connect
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB884575
Windows XP Hotfix - KB885464
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB888402
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892559



Here is the AVG scan :

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 19:57:51 21/02/2007

+ Scan result:



C:\WINDOWS\system32\jkkhige.dll -> Adware.Virtumonde : Cleaned.
C:\WINDOWS\system32\ljjgfde.dll -> Adware.Virtumonde : Cleaned.
C:\WINDOWS\Temp\win57.tmp.exe -> Downloader.Agent.bgn : Cleaned.
C:\WINDOWS\Temp\win33.tmp.exe -> Logger.Agent.or : Cleaned.
C:\WINDOWS\Temp\win5D.tmp.exe -> Logger.Agent.or : Cleaned.
C:\WINDOWS\Temp\winC7.tmp.exe -> Logger.Agent.or : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@bidzcom.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@heavycom.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@partygaming.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@adtech[2].txt -> TrackingCookie.Adtech : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@advertising[1].txt -> TrackingCookie.Advertising : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@adviva[2].txt -> TrackingCookie.Adviva : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@bfast[1].txt -> TrackingCookie.Bfast : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@casalemedia[1].txt -> TrackingCookie.Casalemedia : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@ads.guardian.co[1].txt -> TrackingCookie.Co : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@com[1].txt -> TrackingCookie.Com : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@cpvfeed[2].txt -> TrackingCookie.Cpvfeed : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@enhance[2].txt -> TrackingCookie.Enhance : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@adopt.euroclick[2].txt -> TrackingCookie.Euroclick : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@as1.falkag[2].txt -> TrackingCookie.Falkag : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@as1.falkag[3].txt -> TrackingCookie.Falkag : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@findwhat[1].txt -> TrackingCookie.Findwhat : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@ehg-bskyb.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@ehg-hollywoodmedia.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@w123.hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@ivwbox[1].txt -> TrackingCookie.Ivwbox : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@server.iad.liveperson[2].txt -> TrackingCookie.Liveperson : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@stat.onestat[2].txt -> TrackingCookie.Onestat : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@overture[2].txt -> TrackingCookie.Overture : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@ads.pointroll[2].txt -> TrackingCookie.Pointroll : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@realmedia[1].txt -> TrackingCookie.Realmedia : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@stats1.reliablestats[2].txt -> TrackingCookie.Reliablestats : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@stats2.reliablestats[2].txt -> TrackingCookie.Reliablestats : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@bs.serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@tradedoubler[1].txt -> TrackingCookie.Tradedoubler : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@nsads.valuead[2].txt -> TrackingCookie.Valuead : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@webstat[2].txt -> TrackingCookie.Web-stat : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@statse.webtrendslive[1].txt -> TrackingCookie.Webtrendslive : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@ad.yieldmanager[1].txt -> TrackingCookie.Yieldmanager : Cleaned.
C:\Documents and Settings\Marty\Cookies\marty@zedo[2].txt -> TrackingCookie.Zedo : Cleaned.
C:\System Volume Information\_restore{36158817-F110-4AE6-A5AF-8216E53D6768}\RP44\A0014580.dll -> Trojan.Agent.acl : Cleaned.
C:\System Volume Information\_restore{36158817-F110-4AE6-A5AF-8216E53D6768}\RP44\A0014572.dll -> Trojan.Agent.qt : Cleaned.
C:\System Volume Information\_restore{36158817-F110-4AE6-A5AF-8216E53D6768}\RP44\A0014588.dll -> Trojan.Agent.qt : Cleaned.
C:\VundoFix Backups\winpdc32.dll.bad -> Trojan.Agent.qt : Cleaned.
C:\WINDOWS\Temp\mst34.tmp -> Trojan.Agent.qt : Cleaned.
C:\WINDOWS\Temp\mst5E.tmp -> Trojan.Agent.qt : Cleaned.
C:\WINDOWS\Temp\mstC8.tmp -> Trojan.Agent.qt : Cleaned.
C:\WINDOWS\system32\drvpus.dll -> Trojan.Agent.qt : Cleaned.
C:\WINDOWS\system32\drvxoz.dll -> Trojan.Agent.qt : Cleaned.


::Report end



And here is the new HIJACK THIS scan:


Logfile of HijackThis v1.99.1
Scan saved at 20:15:29, on 21/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\IFXSPMGT.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\HJT\lenny.exe.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\HPQ\IAM\Bin\ItIeAddIN.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: IfxWlxEN - C:\WINDOWS\SYSTEM32\IfxWlxEN.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\HPQ\IAM\Bin\AsWlnPkg.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\IFXSPMGT.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Personal Secure Drive Service (PersonalSecureDriveService) - Infineon Technologies AG - C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

pskelley
2007-02-21, 22:03
Thanks for returning your information and the feedback.

Uninstall list: I am look for malware and security issues, you should take a look for stuff you no longer use, great opportunity to get rid of stuff.

bet365poker <<< sure that is safe?

J2SE Runtime Environment 5.0 Update 6 <<< uninstall, see this:
http://forums.spybot.info/showpost.php?p=12880&postcount=2

Panda ActiveScan <<< if this is an installed program, I suggest you uninstall it and use the online scan if needed, see this:
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2000031316555206
"Microsoft recommends that you have only one anti-virus program installed on your computer."
http://www.washingtonpost.com/wp-dyn/content/article/2005/12/03/AR2005120300087.html

VSAdd-in for Internet Explorer <<< uninstall, part of the problem you just had. Search for the folder, probably in C:\Program Files\ and delete it if there.

Logfile of HijackThis v1.99.1 Scan saved at 20:15:29, on 21/02/2007

C:\HJT\lenny.exe.exe <<< you can rename that if you wish, everything else is looking good Let's finish up like this:
System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?Open&src=sec_doc_nam

AVG Anti-Spyware is a good program but it does use some resources. Once the trial is over you can update and use the scanner for as long as you wish, but unless you purchase it you should turn it off completely so it does not run unless you start it manually.

Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Great job:bigthumb: working with complex instructions. If you ever want to learn more about this process, several free onlines schools are available.

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier

lenny
2007-02-21, 22:50
Pskelly once again thanks for the superb expertise and guidance you have offered me. I am hugely grateful and I think its great what you are doing on these forums.

I have carried out much of the instructions you have suggested in the previous post - however I have decided not to put system restore updates back on UNTIL i know what Antivirus to persist with.

Having paid a full subscripton for norton with about 9 months left on it - I am thinking I should just uninstall AVG and let norton run as previously did.

However I am slightly concerned that whilst still running norton previously I was still able to become as badly infected with junk as I was.

What would you advise I do?

pskelley
2007-02-21, 23:30
Hey Lenny, You are not confusing AVG Anti-Spyware with AVG Anti-Virus are you? Those are two different programs that do two different things. Look at this link and you will see both freeware products.
http://free.grisoft.com/doc/1
I am not a fan of Norton because it is such a resource users, seems they think bigger is better but does bigger stop the stuff. Read the link, those erperts will have good information for you. You want to make sure you are running one good antivirus program, keep it up to date and use free online scans once or twice a month because no AV program can catch all of the junk hackers throw at it. You need to run one good firewall also. I suggest at least one good realtime antispyware program. AVG Anti-Spyware 7.5 will expire unless you purchase it. It is a good scanner and updates are free. If you have the space, turn it totally off, even in services and use to to scan on demand. That is unless you want to spend the $$ to purchase it and I try not to suggest anything but freeware programs. Windows Defender is supposed to be an good one, have a look:
http://www.microsoft.com/athome/security/spyware/software/default.mspx
I suggest you read what the experts have to say before you make your decision.

I also wanted to mention that Norton could probably have done little to stop that infection, it is just not a virus, see this:
http://en.wikipedia.org/wiki/WinFixer
and this: http://www.pandasoftware.com/virus_info/encyclopedia/overview.aspx?IdVirus=77495
While I can not say with 100% certainty, my guess is bad surfing habits caused these infections, not the security programs. Lots of information for avoiding this, you just have to seek it out:
http://www.google.com/search?hl=en&q=how+to+stay+safe+online&btnG=Search
Hope this helps...Phil

lenny
2007-02-22, 00:59
Pskelley.......I'm only after running Spy bot Search and destroy and doing a scan and found that Smitfraud is STILL showing up on my system. Here is the report I got from Spybot - any ideas what is wrong?


--- Search result list ---
VirtuMonde: User settings (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1708537768-1202660629-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{46A4E9D9-B30E-452A-8157-DBBEC8573B03}

Smitfraud-C.Toolbar888: User settings (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1708537768-1202660629-839522115-1003\Software\Microsoft\Windows\CurrentVersion\t_v_3_4

Smitfraud-C.Toolbar888: Settings (Registry key, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSMGR

Microsoft.WindowsSecurityCenter_disabled: Settings (Registry change, nothing done)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc\Start!=W=2

SeachToolbarCorp.ToolbarVision: Settings (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1708537768-1202660629-839522115-1003\Software\Search Toolbar Corp

Smitfraud-C.Toolbar888: Class ID (Registry key, nothing done)
HKEY_CLASSES_ROOT\CLSID\{74DD705D-6834-439C-A735-A6DBE2677452}

Smitfraud-C.Toolbar888: User settings (Registry key, nothing done)
HKEY_USERS\S-1-5-21-1708537768-1202660629-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{74DD705D-6834-439C-A735-A6DBE2677452}

Avenue A, Inc.: Tracking cookie (Internet Explorer: Marty) (Cookie, nothing done)


DoubleClick: Tracking cookie (Internet Explorer: Marty) (Cookie, nothing done)

lenny
2007-02-22, 01:14
:D: I removed the dangers and have since ran spybot S&D twice and both times I've received the no immediate threats are found display

So I assume all spyware has been sucessfully removed?

tho why did the smitfraud show up in the initial scan?

Thanks Phil your help has been outstanding on this.

lenny
2007-02-22, 01:26
Ran spybot once again and

Doubleclick and stat counter reappeared

according to the information they are internet explorer tracking cookies - i assume that they are not too serious a problem?

As it is not possible to be completely free of spyware at all times?

Thanks

pskelley
2007-02-22, 01:42
1) Make sure your Spybot the newest version and download all updates.

2) http://forums.spybot.info/showthread.php?t=8668
Smitfraud-C.Toolbar888

3) Review tutorials: http://www.spybot.info/en/tutorial/index.html
http://www.bleepingcomputer.com/tutorials/tutorial43.html

4) Control cookies: http://www.mvps.org/winhelp2002/cookies.htm.

Thanks

lenny
2007-02-22, 04:13
I have done all you have said and my laptop is now running like a dream - thanks ever so much for all the brilliant help. I will certainly donate.

lenny
2007-02-23, 17:07
Hi again....im not sure if this is related or i shoukld start a new topic - but this message often appears in google when i try to search it...i am unsure what it is as I have checked my system using spy bot and it appears to be clean
..................................................................................................

We're sorry...
... but your query looks similar to automated requests from a computer virus or spyware application. To protect our users, we can't process your request right now.

We'll restore your access as quickly as possible, so try again soon. In the meantime, if you suspect that your computer or network has been infected, you might want to run a virus checker or spyware remover to make sure that your systems are free of viruses and other spurious software.

We apologize for the inconvenience, and hope we'll see you again on Google.
To continue searching, please type the characters you see below:

pskelley
2007-02-23, 17:52
Run a complete system scan with your antivirus program and post the results.

Thanks

tashi
2007-03-03, 00:32
This topic has been archived due to lack of a response.

If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.

lenny
2007-03-21, 06:20
Hi there...firstly I'd like to thank pskelley again for his work helping me out the last time...

unfortunately though I appear to have another problem with this new dot net...everytime I scan using spybot - new dot net is ALWAYS there no matter how many times I delete it...

Here is my report scan from SPybot search and destory......

NewDotNet: Library (File, fixed)
C:\Program Files\NewDotNet\newdotnet7_48.dll

NewDotNet: Program directory (Directory, fixed)
C:\Program Files\NewDotNet\

Microsoft.WindowsSecurityCenter_disabled: Settings (Registry change, fixed)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wscsvc\Start!=W=2

HitBox: Tracking cookie (Internet Explorer: Marty) (Cookie, fixed)


Advertising.com: Tracking cookie (Internet Explorer: Marty) (Cookie, fixed)


HitsLink: Tracking cookie (Internet Explorer: Marty) (Cookie, fixed)


Statcounter: Tracking cookie (Internet Explorer: Marty) (Cookie, fixed)


Adviva: Tracking cookie (Internet Explorer: Marty) (Cookie, fixed)


MediaPlex: Tracking cookie (Internet Explorer: Marty) (Cookie, fixed)


HitBox: Tracking cookie (Internet Explorer: Marty) (Cookie, fixed)



--- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

2005-05-31 blindman.exe (1.0.0.1)
2005-05-31 SpybotSD.exe (1.4.0.3)
2005-05-31 TeaTimer.exe (1.4.0.2)
2007-02-17 unins000.exe (51.41.0.0)
2005-05-31 Update.exe (1.4.0.0)
2007-01-15 advcheck.dll (1.2.1.0)
2005-05-31 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2005-05-31 SDHelper.dll (1.4.0.0)
2007-01-02 Tools.dll (2.0.1.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2007-03-14 Includes\Cookies.sbi (*)
2006-12-08 Includes\Dialer.sbi (*)
2007-03-14 Includes\DialerC.sbi (*)
2007-02-07 Includes\Hijackers.sbi (*)
2007-03-14 Includes\HijackersC.sbi (*)
2006-10-27 Includes\Keyloggers.sbi (*)
2007-03-14 Includes\KeyloggersC.sbi (*)
2007-02-14 Includes\Malware.sbi (*)
2007-03-14 Includes\MalwareC.sbi (*)
2007-01-19 Includes\PUPS.sbi (*)
2007-03-14 Includes\PUPSC.sbi (*)
2007-03-14 Includes\Revision.sbi (*)
2006-12-08 Includes\Security.sbi (*)
2007-03-14 Includes\SecurityC.sbi (*)
2007-02-02 Includes\Spybots.sbi (*)
2007-03-14 Includes\SpybotsC.sbi (*)
2005-02-17 Includes\Tracks.uti
2007-03-14 Includes\Trojans.sbi (*)
2007-03-14 Includes\TrojansC.sbi (*)


here is my hijack this log

Logfile of HijackThis v1.99.1
Scan saved at 05:18:53, on 21/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\IFXSPMGT.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\cidaemon.exe
C:\HJT\lenny.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\HPQ\IAM\Bin\ItIeAddIN.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [SoundMAXPnP] :C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] :C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [EPSON Stylus C44 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C44 Series" /O6 "USB001" /M "Stylus C44"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] :"C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: IfxWlxEN - C:\WINDOWS\SYSTEM32\IfxWlxEN.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\HPQ\IAM\Bin\AsWlnPkg.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\IFXSPMGT.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Personal Secure Drive Service (PersonalSecureDriveService) - Infineon Technologies AG - C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

thanks in advance...these forums are outstanding

Previous topic:
http://forums.spybot.info/showthread.php?t=11512&page=3

tashi
2007-03-21, 19:52
Re-opened previous topic and merged.

pskelley
2007-03-21, 20:23
Let's clean the air a little, this computer appeared to be cleaned and you posted with an additional issues. I posted a request on 2007-02-23, 11:52 for the results of an antivirus scan, tashi then closed the topic on 3/22007 meaning a week went by with no response from you?

The first thing I would like for you to do is review this information and complete all instructions, post only want is asked for, I do not need to see anything else at this point. If I need the results of other or additional scans, I will ask for them:
"BEFORE you POST" Mandatory Steps Before Requesting Assistance
http://forums.spybot.info/showthread.php?t=288

Follow these instructions also:
Open Hijackthis.
Click the "Open the Misc Tools" section Button.
Click the "Open Uninstall Manager" Button.
Click the "Save list..." Button.
Save it to your desktop. Copy and paste the contents into your reply.

To recap: 1) the Uninstall list 2) the results of the online antivirus scan you choose 3) A new HJT log

Thanks

tashi
2007-03-28, 21:37
:scratch:

This topic has been archived due to lack of a response.

If you have not resolved the issue please start a new topic.