Internet Explorer blocked by something

[PhilT]

Acer laptop, IE7 reports "page not found", ping test works to internet, email works OK. Install Firefox 1.5 and it browses OK but IE7 not. Remove IE7 and fall back to IE6 - same problem. Update Firefox to 2.0 and it acts like IE - can't find page, even the router on 192.168.1.1 Revert to Firefox 1.5 and it runs OK.

Spybot S&D, AdAwareSE and SpywareDoctor have been and done their thing. Antivirus running and up to date. After all that HijackThis log is :-

Logfile of HijackThis v1.99.1
Scan saved at 14:06:10, on 23/02/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\BUFFALO\Client Manager 2\bwsvc.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\PROGRA~1\TESCOI~1\backweb\9655419\Program\SERVIC~1.EXE
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Program Files\Tesco Internet Security\Anti-Virus\fsgk32st.exe
C:\Program Files\Tesco Internet Security\Anti-Virus\FSGK32.EXE
C:\Program Files\Tesco Internet Security\backweb\9655419\program\fsbwsys.exe
C:\Program Files\Tesco Internet Security\Common\FSMA32.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Tesco Internet Security\Common\FSMB32.EXE
C:\Program Files\Tesco Internet Security\Anti-Virus\fssm32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Tesco Internet Security\Common\FCH32.EXE
C:\Program Files\Tesco Internet Security\Common\FAMEH32.EXE
C:\Program Files\Tesco Internet Security\FSPC\fspc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Tesco Internet Security\Anti-Virus\fsav32.exe
C:\Program Files\Tesco Internet Security\FWES\Program\fsdfwd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Tesco Internet Security\backweb\9655419\Program\fspex.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\phil\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: SYSTRAN Web Translator 5.0 - {A5899B52-3AF9-4F56-85FE-AD7B3BE8490F} - C:\Program Files\SYSTRAN\5.0\Personal\IEPlugIn.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Acer\OrbiCam\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Acer\OrbiCam\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [ImageItEncrypt] C:\WINDOWS\system32\ImageItEncrypt.exe
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Tech\Wheel Mouse\5.3\MOUSE32A.EXE
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Tesco Internet Security\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Tesco Internet Security\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Boots Insert Detect] C:\Program Files\Boots F2CD\Picture Suite\InsDetect.exe
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O4 - Global Startup: ClientManager2.lnk = C:\Program Files\BUFFALO\Client Manager 2\ClientMgr2.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Show website &list - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F02} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: &Suspend Webpage Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F02} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F03} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: &Deny this website - {200DB664-75B5-47c0-8B45-A44ACCF73F03} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F04} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: &Allow this website - {200DB664-75B5-47c0-8B45-A44ACCF73F04} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Tesco Internet Security (BackWeb Plug-in - 9655419) - Unknown owner - C:\PROGRA~1\TESCOI~1\backweb\9655419\Program\SERVIC~1.EXE
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Buffalo Wireless Service (BWSVC) - BUFFALO INC. - C:\Program Files\BUFFALO\Client Manager 2\bwsvc.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: F-Secure Gatekeeper Handler Starter - F-Secure Corp. - C:\Program Files\Tesco Internet Security\Anti-Virus\fsgk32st.exe
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\Tesco Internet Security\backweb\9655419\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Tesco Internet Security\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\Tesco Internet Security\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Tesco Internet Security\Common\FSMA32.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

can't see the wood for the trees now, advice welcome.

Phil

[steamwiz]

HI

Sounds like the executables are being blocked by either the F-Secure Anti-Virus Firewall or the [router firewall[/b]

steam

[tashi]

This topic has been archived.

If you need it re-opened please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.