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jettt
2007-03-07, 22:51
Hello,

I updated during the night. When I got up this morning, explorer and windows were messed up right royally.

I have counterspy 2, adaware se plus, nod32, spybot and sitehound. After many tests using rollback rx, it seemed that sitehound's updates and spybot's updates had been the cause.

I have removed sitehound.

Has anyone else had trouble with spybot's updates for today? explorer and windows would lock up and not work.

Thank you very much.

If it is the updates, how would I know when there is a fix?

jett

Rednose
2007-03-08, 03:14
I had never had any problems with regular Spybot S&D updates. Only once with a Beta update that included a false positive, which was solved with the next update :)

I don't know Sitehound, but as far as I know Spybot S&D updates can't mess up Windows and/or Windows Explorer.

Greetz, Red.

md usa spybot fan
2007-03-08, 07:34
jettt:

You didn't indicate what, if anything, that you found and fixed during a scan with the updates. If you like to post the Fixes.yymmdd-hhmm log from the running of Spybot, we can take a look at what fixes were done.

There are two methods to copy and post that information:
Method 1:
Go into Spybot > Mode > Advanced mode > Tools > View Reports > View Pervious reports. Look for the Fixes.yymmdd-hhmm.log file that you ran after the updates in question. Open it. To copy it to the Clipboard, right click on the listing and select Select All > Right click again and select Copy. Paste (Ctrl+V) the contents of the Clipboard into a new post in this thread.
Method 2
The Fixes.yymmdd-hhmm.log files are stored in the following folders:
Windows 95 or 98:
C:\Windows\Application Data\Spybot - Search & Destroy\Logs
Windows ME:
C:\Windows\All Users\Application Data\Spybot - Search & Destroy\Logs
Windows NT, 2000 or XP:
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Logs
Using Windows Explorer, navigate to the correct Fixes.yymmdd-hhmm.log. Double click on it and it should open with Notepad. To copy it to the Clipboard, right click on the listing and select Select All > Right click again and select Copy. Paste (Ctrl+V) the contents of the Clipboard into a new post in this thread.
Note: By default here are two Checks.yymmdd-hhmm logs produced during a scan. The second Checks.yymmdd-hhmm has the details of what the scan found. A Fixes.yymmdd-hhmm log is produced if you fix or attempt to fix something.

jettt
2007-03-09, 18:35
Hello,

I appreciate your help.

I believe the culprit was counterspy which updated to version 2. I have been going in circles with the problem. But I took out sitehound and the problem was still with me.

I ran sfc /scannow and removed counterspy. Everything was as it should be.

I updated spybot and all was good. So it wasn't spybot.

I got brave and did a clean install of an even newer version of counterspy in which they fixed some problems. So far, so good. Now I am waiting for a spybot update.

I copied the info above on how to look up reports in spybot.

I thank you all very much.

Jettt

jettt
2007-03-14, 17:56
Hi,

I updated today and again there were problems. windows explorer and a bsod on bootup.

I believe the conflict is with counterspy v2. Could the programmers for spybot work with sunbelt-software and fix this?

I surely would appreciate it. Last week counterspy wasn't installed and the updates were fine. However, today it caused the same problem and the week previously.

Thank you very much.

Joyce Turner

jettt
2007-03-16, 17:59
After much agony,

summary:
2/17/07 let counterspy upgrade itself to 2
active protection wouldn't stay turned on
started having bsod occasionally---windows explorer problems,
3/7/07 updated spybot.. horrible -bsod, windows explorer problems
3/8/07 version 2. 1.931 counterspy installed...
active protection works, windows explorer seems better,
3/15/07 update spybot... bsod.
I worked yesterday and
put in 1.5 counterspy. bsod still there. I know 1.5 didn't cause bsod's.
finally remembered to uninstall spybot immunizations. then bsod quit


3/16/07 uninstalled spybot. Installed counterspy 2.1.946

_____-The immunizations were definitely the cause of the bsod's. Once I took them out, no bsod's. I do not know if it is spybot itself causing the problem or the interactions with counterspy v2. The immunizations were still from the time after counterspy 2 had been installed. So I have removed spybot. Without it, counterspy v2 and the pc seem happy so far.

I hope counterspy and spybot can be fixed to work together. I really like spybot.

I have also sent the info to counterspy. They are checking it out.

I would love to know if the problem gets fixed.

Jettt

MisterW
2007-03-19, 14:34
Hello,

Which browser do you use?

Best regards
Markus
Team Spybot