View Full Version : System alert Popup
Hi,
Got a call from my neice. Her laptop is generating loads of system alerts, browsing through the archives here it looks troublesome.
I've followed the mandatory steps and i've completed the following
1) Installed and run Spybot-S&D in safe mode .... removed 82 items
2) Run Kaspersky online scanner and saved the log
3) Run HiJackThis and saved the log
Logs are attached as separate posts (too big for one)would appreciate some advice. Thanks
Logfile of HijackThis v1.99.1
Scan saved at 18:03:53, on 10/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Creative\Mixer\CTSVolFE.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINDOWS\system32\svchost.exe
C:\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5061213
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5061213
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: (no name) - {337C54C9-80C1-4de2-93CD-AAA510834074} - C:\WINDOWS\system32\laf2B.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll (file missing)
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - C:\Program Files\Video Access ActiveX Object\iesplugin.dll (file missing)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Dell Network Assistant.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Photo Express Calendar Checker SE.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?9bcd42aa0ccf4b2ea6ecd0ba053b96be
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?9bcd42aa0ccf4b2ea6ecd0ba053b96be
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {15AC034D-14DF-4AF8-9D02-29E1F56A8235} (Virgin Digital MusicNet Class) - http://www.virgindigital.co.uk/activeX/VirginWMA.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: didynamia - {8329660f-e248-4872-98cc-fb9c4fec7ba8} - (no file)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h cltCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3ad391678a806ec4d691e83aaa393b6f_24adf822-76f7-4481-b30b-ff1b40f8687f Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\SingleClick Systems\HomeNet Manager\Logs\hnm_svc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-03-10_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Shared\QBackup\index.qbs Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\8C7EDF08.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped
C:\Documents and Settings\Guest\Local Settings\Temporary Internet Files\Content.IE5\ETM345QF\asecuritypaper[1].htm Infected: not-virus:Hoax.JS.Agent.a skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LouLou\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\AUPNP.log Object is locked skipped
C:\Documents and Settings\LouLou\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped
C:\Documents and Settings\LouLou\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped
C:\Documents and Settings\LouLou\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped
C:\Documents and Settings\LouLou\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped
C:\Documents and Settings\LouLou\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\BVRP Software\NetWaiting\MoHlog.txt Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\dbc2e.ht1 Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\dbdam Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\dbdao Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\dbeam Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\dbeao Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\dbm Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\dbu2d.ht1 Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\dbvm.cf1 Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\dbvmh.ht1 Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\fii.cf1 Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\fiih.ht1 Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\hp Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\hpt2i.ht1 Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\rpm.cf1 Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\rpm1m.cf1 Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\rpm1mh.ht1 Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Google\Google Desktop\e3e1f31bcb75\rpmh.ht1 Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Microsoft\Messenger\gould.louise@btinternet.com\SharingMetadata\Logs\Dfsr.log Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Microsoft\Messenger\gould.louise@btinternet.com\SharingMetadata\pending.dat Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Microsoft\Messenger\gould.louise@btinternet.com\SharingMetadata\Working\database_C228_B30A_28B2_FD0B\dfsr.db Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Microsoft\Messenger\gould.louise@btinternet.com\SharingMetadata\Working\database_C228_B30A_28B2_FD0B\fsr.log Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Microsoft\Messenger\gould.louise@btinternet.com\SharingMetadata\Working\database_C228_B30A_28B2_FD0B\fsrtmp.log Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Microsoft\Messenger\gould.louise@btinternet.com\SharingMetadata\Working\database_C228_B30A_28B2_FD0B\tmp.edb Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Microsoft\Windows Live Contacts\gould.louise@btinternet.com\real\members.stg Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Application Data\Microsoft\Windows Live Contacts\gould.louise@btinternet.com\shadow\members.stg Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\History\History.IE5\MSHist012007031020070311\index.dat Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Temp\laf29.tmp Infected: not-a-virus:FraudTool.Win32.WorldSecurityOnline.c skipped
C:\Documents and Settings\LouLou\Local Settings\Temp\WinAntiSpyware2007Setup.exe/Stream/data0020 Infected: not-a-virus:Downloader.Win32.WinFixer.l skipped
C:\Documents and Settings\LouLou\Local Settings\Temp\WinAntiSpyware2007Setup.exe/Stream/data0021 Infected: not-a-virus:Downloader.Win32.WinFixer.l skipped
C:\Documents and Settings\LouLou\Local Settings\Temp\WinAntiSpyware2007Setup.exe/Stream Infected: not-a-virus:Downloader.Win32.WinFixer.l skipped
C:\Documents and Settings\LouLou\Local Settings\Temp\WinAntiSpyware2007Setup.exe Inno: infected - 3 skipped
C:\Documents and Settings\LouLou\Local Settings\Temp\~DF3303.tmp Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Temp\~DF331C.tmp Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Temp\~DF890C.tmp Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Temp\~DF8F6A.tmp Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Temp\~DFD752.tmp Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Temp\~DFD86F.tmp Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Temp\~DFD9F8.tmp Object is locked skipped
C:\Documents and Settings\LouLou\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LouLou\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LouLou\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Dell Network Assistant\Logs\ezi_hnm.log Object is locked skipped
C:\Program Files\DIGStream\digstream.exe Infected: not-a-virus:Downloader.Win32.DigStream skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP45\A0007336.dll Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP45\A0007337.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP45\A0007338.exe Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP45\A0007605.dll Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP45\A0007606.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP45\A0007607.exe Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007778.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007779.dll Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007780.exe Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007808.dll Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007809.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007810.exe Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007833.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007834.dll Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007835.exe Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007857.dll Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007858.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007859.exe Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007879.exe Infected: not-a-virus:FraudTool.Win32.SpyDawn.a skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007881.dll Infected: not-a-virus:FraudTool.Win32.SpySheriff.a skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007882.dll Infected: not-a-virus:FraudTool.Win32.SpySheriff.a skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007883.dll Infected: not-a-virus:FraudTool.Win32.SpySheriff.a skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007884.dll Infected: not-a-virus:FraudTool.Win32.SpySheriff.a skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0007928.exe Infected: not-a-virus:Downloader.Win32.WinFixer.l skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0007929.exe Infected: not-a-virus:Downloader.Win32.WinFixer.l skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0007952.dll Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0007953.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0007954.exe Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0007981.dll Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0007982.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0007983.exe Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0008019.dll Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0008020.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0008022.exe Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008152.dll Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008153.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008154.exe Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008171.dll Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008172.exe Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008174.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008189.dll Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008190.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008191.exe Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008220.exe Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008226.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008253.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008267.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP51\A0008283.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP51\A0008315.exe Infected: not-a-virus:FraudTool.Win32.SpyDawn.a skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP51\A0008321.exe Infected: Trojan-Downloader.Win32.Zlob.bov skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP51\A0008382.exe/data0006 Infected: not-a-virus:FraudTool.Win32.SpyDawn.a skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP51\A0008382.exe NSIS: infected - 1 skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP54\A0008541.exe Infected: Trojan-Downloader.Win32.Zlob.bpc skipped
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP54\change.log Object is locked skipped
C:\WINDOWS\CSC\00000001 Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{72224151-37E5-4334-9994-CD16D5872D49}.crmlog Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{B4D2AA8A-5893-4E1C-85E5-278D415AAF94}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\system32\xkrdk.dll Infected: not-a-virus:FraudTool.Win32.WorldSecurityOnline.e skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
E:\Disinfect\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
E:\Disinfect\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
E:\Disinfect\SmitfraudFix.exe RarSFX: infected - 2 skipped
E:\Disinfect\SmitfraudFix.exe PE_Patch.UPX: infected - 2 skipped
Sorry about the format of the Kaspersky log I did save it as a text file but the format looks crap. If you need me to run another/different scan then please advise
Hi and welcome to the Forums :)
Sorry for the wait. YOu're infected.
Please remove any previous versions of SmitFraudFix.
Please download SmitfraudFix (http://siri.urz.free.fr/Fix/SmitfraudFix.exe) (by S!Ri)
Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply along with a fresh HijackThis log.
**If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm (http://www.beyondlogic.org/consulting/processutil/processutil.htm)
NOTE: Do not run any other options from SmitfraudFix until I tell you to do so!
:bigthumb:
Jak3,
Thanks for response. I'll go and see my neice tomorrow 17/03 UK. I 'll follow your instructions and post reports then.
xedos.
Jak3,
Attached smit log and hijack log
SmitFraudFix v2.148
Scan done at 15:38:05.07, 18/03/2007
Run from C:\Disinfect\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» hosts
»»»»»»»»»»»»»»»»»»»»»»»» C:\
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32
C:\WINDOWS\system32\xkrdk.dll FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles
»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\LouLou
»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\LouLou\Application Data
»»»»»»»»»»»»»»»»»»»»»»»» Start Menu
C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND !
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\LouLou\FAVORI~1
»»»»»»»»»»»»»»»»»»»»»»»» Desktop
C:\DOCUME~1\ALLUSE~1\Desktop\Online Security Guide.url FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files
»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys
»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{8329660f-e248-4872-98cc-fb9c4fec7ba8}"="didynamia"
»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="C:\\PROGRA~1\\Google\\GOOGLE~1\\GOEC62~1.DLL"
»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""
»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32-huy32
»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection
»»»»»»»»»»»»»»»»»»»»»»»» End
Logfile of HijackThis v1.99.1
Scan saved at 15:39:57, on 18/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Creative\Mixer\CTSVolFE.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\hijackthis\HJT.exe.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5061213
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5061213
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: (no name) - {337C54C9-80C1-4de2-93CD-AAA510834074} - C:\WINDOWS\system32\laf2B.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll (file missing)
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - C:\Program Files\Video Access ActiveX Object\iesplugin.dll (file missing)
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Dell Network Assistant.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Photo Express Calendar Checker SE.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?9bcd42aa0ccf4b2ea6ecd0ba053b96be
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?9bcd42aa0ccf4b2ea6ecd0ba053b96be
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {15AC034D-14DF-4AF8-9D02-29E1F56A8235} (Virgin Digital MusicNet Class) - http://www.virgindigital.co.uk/activeX/VirginWMA.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: didynamia - {8329660f-e248-4872-98cc-fb9c4fec7ba8} - (no file)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h cltCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
Hi again, we'll continue :)
You should print these instructions or save these to a text file. Follow these instructions carefully.
Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
Install AVG Anti-Spyware by double clicking the installer.
Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
On the main screen under Your Computer's security.
Click on Change state next to Resident shield. It should now change to inactive.
Click on Change state next to Automatic updates. It should now change to inactive.
Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
Wait until you see the Update succesfull message.
Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates (http://www.ewido.net/en/download/updates/).
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
Download ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1) by Atribune to your desktop.
Do NOT run yet.
Make your hidden files visible:
Go to My Computer
Select the Tools menu and click Folder Options
Click the View tab.
Checkmark the "Display the contents of system folders"
Under the Hidden files and folders select "Show hidden files and folders"
Uncheck "Hide protected operating system files"
Click Apply and then the OK and close My Computer.
==================
Next, please reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
Once in Safe Mode, double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".
The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt
Warning : running option #2 on a non infected computer will remove your Desktop background.
Run HijackThis, click Do a system scan only, and check the box next to each of these entries if still present. Close all other windows and press Fix checked. If something isn't there, please continue with the next entry in the list.
O2 - BHO: (no name) - {337C54C9-80C1-4de2-93CD-AAA510834074} - C:\WINDOWS\system32\laf2B.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll (file missing)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll (file missing)
O3 - Toolbar: Protection Bar - {84938242-5C5B-4A55-B6B9-A1507543B418} - C:\Program Files\Video Access ActiveX Object\iesplugin.dll (file missing)
O21 - SSODL: didynamia - {8329660f-e248-4872-98cc-fb9c4fec7ba8} - (no file)
Restart your computer to the safe mode:
Restart your computer
Start tapping the F8 key when the computer restarts.
When the start menu opens, choose Safe mode
Press Enter. The computer then begins to start in Safe mode.
Go to the My Computer and delete the following files (if present):
C:\WINDOWS\system32\laf2B.dll
Run ATF Cleaner Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
Click on Scanner on the toolbar.
Click on the Settings tab.
Under How to act?
Click on Recommended Action and choose Quarantine from the popup menu.
Under How to scan?
All checkboxes should be ticked.
Under Possibly unwanted software:
All checkboxes should be ticked.
Under Reports:
Select Automatically generate report after every scan and uncheck Only if threats were found.
Under What to scan?
Select Scan every file.
Click on the Scan tab.
Click on Complete System Scan to start the scan process.
Let the program scan the machine.
When the scan has finished, follow the instructions below.
IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
At the bottom of the window click on the Apply all Actions button. (3)
http://img509.imageshack.us/img509/4851/scanavgjk2.jpg
When done, click the Save Scan Report button. (4)
Click the Save Report as button.
Save the report to your Desktop.
Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.
================
When you're ready, please post the following logs to here:
- AVG's report
- a fresh HijackThis log
- contents of C:\Rapport.txt
Jak3,
Firstly I would just like to pass on thanks from my neice and myself for the help that you are giving us, secondly thanks to all the other volunteers who give their time and expert advice, it really is greatly appreciated.
AVG report
---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------
+ Created at: 18:58:21 25/03/2007
+ Scan result:
HKU\S-1-5-21-405522744-4182111672-322434747-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{67982BB7-0F95-44C5-92DC-E3AF3DC19D6D} -> Adware.Generic : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0007975.exe -> Adware.MalwaresWipeds : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007740.ini -> Adware.Qworke : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007870.ini -> Adware.Qworke : Cleaned with backup (quarantined).
C:\Disinfect\SmitfraudFix\SmiUpdate.exe -> Adware.SmiUpdate : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007879.exe -> Adware.SpyDawn : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP51\A0008315.exe -> Adware.SpyDawn : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007881.dll -> Adware.SpySheriff : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007882.dll -> Adware.SpySheriff : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007883.dll -> Adware.SpySheriff : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007884.dll -> Adware.SpySheriff : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0007928.exe -> Adware.WinFixer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0007929.exe -> Adware.WinFixer : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP59\A0009034.dll -> Adware.WorldSecurityOnline : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP54\A0008544.exe -> Downloader.Zlob.asp : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP45\A0007337.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP45\A0007606.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007778.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007809.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007833.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP46\A0007858.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0007953.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0007982.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP47\A0008020.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008153.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008174.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008190.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008226.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008253.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP50\A0008267.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP51\A0008283.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP51\A0008321.exe -> Downloader.Zlob.bcz : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP54\A0008540.exe -> Downloader.Zlob.bor : Cleaned with backup (quarantined).
C:\Program Files\DIGStream\digstream.exe -> Not-A-Virus.Downloader.Win32.DigStream : Cleaned with backup (quarantined).
::Report end
Hijack log
Logfile of HijackThis v1.99.1
Scan saved at 19:05:20, on 25/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Creative\Mixer\CTSVolFE.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
C:\WINDOWS\system32\svchost.exe
C:\hijackthis\HJT.exe.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5061213
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Dell Network Assistant.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Photo Express Calendar Checker SE.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?9bcd42aa0ccf4b2ea6ecd0ba053b96be
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?9bcd42aa0ccf4b2ea6ecd0ba053b96be
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {15AC034D-14DF-4AF8-9D02-29E1F56A8235} (Virgin Digital MusicNet Class) - http://www.virgindigital.co.uk/activeX/VirginWMA.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h cltCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
Smit log
SmitFraudFix v2.148
Scan done at 17:21:23.29, 25/03/2007
Run from C:\Disinfect\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode
»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{8329660f-e248-4872-98cc-fb9c4fec7ba8}"="didynamia"
»»»»»»»»»»»»»»»»»»»»»»»» Killing process
»»»»»»»»»»»»»»»»»»»»»»»» hosts
127.0.0.1 localhost
»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix
GenericRenosFix by S!Ri
»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files
C:\WINDOWS\system32\xkrdk.dll Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted
C:\DOCUME~1\ALLUSE~1\Desktop\Online Security Guide.url Deleted
»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files
»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""
»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning
Registry Cleaning done.
»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
»»»»»»»»»»»»»»»»»»»»»»»» End
Hi again, it is looking clean now :)
The computer is running fine?
Now you can clean AVG's Quarantine:
Open AVG Anti-Spyware
Click Infections
Click Quarantine tab
Click Select all
Click Remove finally
Close the program
You can remove the tools we used.
Then you should update your Java to the latest version (6.0) Start
Control Panel
Add/Remove Programs
Delete the old Java, J2SE Runtime Environment 5.0 Update 6
Download the latest version of Java Runtime Environment (JRE) 6.0 (http://java.sun.com/javase/downloads/index.jsp).
Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications."
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement."
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Install it
Now you can make your hidden files hidden again.
Go to My Computer
Select the Tools menu and click Folder Options
Click the View tab.
Checkmark the "Display the contents of system folders"
Under the Hidden files and folders select "Show hidden files and folders"
Check "Hide protected operating system files"
Click Apply and then the OK and close My Computer.
=============
Now that you seem to be clean, please follow these simple steps in order to keep your computer clean and secure:
Clear your system restore (http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx)
This will clear the system restore folders from possible malware that was left behind during the cleaning process.
Use ATF Cleaner (http://www.atribune.org/ccount/click.php?id=1)
Download and install ATF Cleaner. Clean your temporary files & folders with it regularly.
Use Ad-Aware (http://www.bleepingcomputer.com/forums/?showtutorial=48)
Download and install Ad-Aware. Update it and scan your computer regularly with it.
Use AVG Anti-Spyware (http://www.ewido.net/en/)
Download and install AVG Anti-Spyware. Update it and scan your computer regularly with it.
Use Spybot S&D (http://www.bleepingcomputer.com/forums/?showtutorial=43)
Download and install Spybot S&D. Update it and scan your computer regularly with it.
Install SpywareBlaster (http://www.bleepingcomputer.com/tutorials/tutorial49.html)
SpywareBlaster will prevent spyware from being installed.
Install MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm)
This prevents your computer from connecting to harmful sites.
Use Firefox browser (http://www.mozilla.org)
Firefox is faster and more secure browser than Internet Explorer.
Keep your systen up-to-date (http://windowsupdate.microsoft.com)
Visit Windows Update regularly. How to enable Automatic Updates? (http://www.bleepingcomputer.com/tutorials/tutorial35.html)
Keep your antivirus (http://forum.malwareremoval.com/viewtopic.php?p=53#53) and firewall (http://forum.malwareremoval.com/viewtopic.php?p=56#56) up-to-date
Scan your computer regularly with you antivirus software.
Read this article by TonyKlein (http://forums.spybot.info/showthread.php?t=279)
So how did I get infected in the first place?
Stand Up and Be Counted ! (http://www.malwarecomplaints.info/index.php)
The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.
Stay clean and be safe ;)
Jak3,
Yes the Pc's running fine. The only loss encountered was the picture she used for her desktop. Not a great loss as the original is still on the camera.
I'll get round to her later this week to perform the cleanup and to educate her on safe surfing, along with the suggestions you have provided.
I'll do the Java update at the same time, I had spotted the Java balloon but did not want to muddy the waters by performing an update whilst the PC was still sick.
Once again thank you for your time and your assistance, hopefully I will not need to use it again, however if I do I know where to come.
xedos.
That's great news and you're very welcome :D:
As the problem appears to be resolved this topic has been archived.
If you need it re-opened please send a private message (pm) to a forum staff member and provide a link to the thread; this applies only to the original topic starter.
Glad we could help :2thumb: